General Staff Jobs

#579267

Customer Service Manager

Direct Hire

Onsite in Natick, MA, 1-2 days remote once up and running

Must Haves:

5+ years in a Customer Service leadership position

Preferred:

• Medical Device or similar regulated industry experience
• Salesforce CRM and Rootstock ERP experience

Job Summary/Description:

Oversee Customer Service function and manage a team of 6

• Deliver outstanding customer service and manage service orders for preventative maintenance.
• Ensure effective processes and implement improvements for order processing and fulfillment, returns processing, compliance, and complaint resolution.
• Work directly with Distribution Centers and on-site warehouse to fulfill customer orders on-time.
• Supervise the warehouse, shipping and receiving functions.
• Develop and oversee functional metrics to drive continuous improvement and customer service excellence.
• Work with Sales team and build strong relationships between Sales and Customer Service teams.
• Work with Sales to understand customer demand.

Planet Professional

Tiny Mighty Communications is helping businesses grow by engaging those who matter most. We’re a small, but dynamic team accountable for delivering big results for our clients. We love what we do and have fun while we do it. And most importantly, we’re building a culture where our team members thrive and grow, both professionally and personally. 

The Marketing Communications Manager will interact directly with corporate/industrial clients to deliver a variety of strategic marketing and communications programs. Tiny Mighty addresses client needs with a 360-degree approach to reputation and positioning. This role has a heavy emphasis on traditional PR activities, including earned media strategy, media pitch development, and relationship building with journalists. Media analysis and monitoring for insights are also critical functions of this position, as well as social media strategy development and execution. This role will have a heavy emphasis on project management and also ensure that all client materials present a clear, unified, and positive image for the organization and/or brand.

We’re looking for someone who sees the big picture without missing the details. Curiosity is required, as is speaking up and asking the right questions. Don’t love writing? Then this is not the job for you. You must be good at problem solving, excel at pitching stories, and enjoy interacting with the media. This is not an entry-level role. 5-7 years experience working in PR and/or Marketing is required. This position is full-time in the office and reports to the President of Tiny Mighty Communications.

Duties/Responsibilities:

o Leads day-to-day account management with a strong focus on meeting client needs on time and on budget.

o Maintains strong relationships with business, broadcast, and trade media and guides other roles on the team to do the same.

o Manages the ongoing delivery of media pitches with current events and editorial calendars; identifies solid earned media opportunities.

o Identifies key messages and audiences while developing strategic communications plans.

o Ensures relationships with media spokespersons are maintained while making professional media interview recommendations.

o Oversees and produces, from concept to completion, a broad array of digital and/or print promotional and communications materials.

o Directs the monitoring of news and social landscape daily.

o Effectively prioritizes responsibilities based on impact, timelines, workflow and client goals.

o Drives projects forward ensuring constant progress.

o Directs the development and execution of high-level, comprehensive digital and social media campaign plans that encompass a variety of platforms and tactics.

o Identifies areas for improvement and brings suggestions and solutions forward.

o Manages the timely flow of key dates and deliverables for projects.

o Oversees the progress of results and analytics reports on key metrics for all programming.

Required Skills and Competencies:

o Excellent at business writing and proofreading according to AP Style.

o Proven success creating and implementing marketing communications strategies and campaigns that deliver measurable results and meet brand objectives.

o Excellent project management skills, strong follow through, deadline-oriented, and extremely organized.

o Proven track record of simultaneously managing multiple projects with different deadlines.

o Strong presentation skills, natural-leader, professionalism and strategic thinker.

o Must be able to work outside normal business hours as needed to meet client deadlines, or to attend meetings/events.

Education and Experience:

o 5-7 years communications experience working in Marketing and/or PR

o Budget development and management experience

o Bachelor’s degree in journalism, marketing or PR or related field.

o Applicants for full-time or contract employment in the U.S. must possess work authorization, which does not require sponsorship by Tiny Mighty Communications for a visa.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Tiny Mighty Communications

We are a digitally native company where innovation, design and engineering meet scale. We use the latest technologies in the digital and cognitive field to empower organizations in every aspect. We want you to join us to work for the biggest clients in tech, retail, travel, banking, eCommerce and media, revolutionizing and growing their core businesses while helping them (and you!) stay ahead of the curve. Be part of a company with the most cutting-edge practices and technologies plus a unique team.

We are looking for a Sr Product Manager for a FTE/C2C position hybrid in Irving, TX, Jacksonville FL, or New York, New Jersey to join our team at Globant!

Responsibilities:

• Responsible for end-to-end business analysis of Digital Technology Projects, Front-office applications (Banker and Client Portals), Improving Client Experience, Digital Adoption and Technology enhancements.
• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT.
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions.
• Required to engage and work with various global and regional businesses, operations sponsors/stakeholders, and internal/external technology partners to deliver against objectives.
• Responsible for participating in project activities from start to end, involving requirements definition, functional specification verification, user acceptance testing and business change management / integration.
• Liaise with project sponsors and regional business leads on an ongoing basis to understand their needs and priorities as well as to pro-actively manage expectations, buy-in, feedback and resolution of issues. Works across peer and stakeholder organizations to implement improvements.
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.
• Acts as SME to senior stakeholders and /or other team members.

Required Qualifications:

• 10+ years of experience as a Product Manager
• Deep experience in product management in this domain within Wealth Management. Areas of experience include:

– Digital product management

– ACH, ACATS, Zelle, wires

– Fraud enhancements.

• User story development and business analysis.

Education:

• Bachelor’s/University degree or equivalent experience, Master’s degree preferred.

We are ready!

Globant

The Senior Manager of CRM & Lifecycle Marketing at Sollis Health will own the lifecycle marketing strategy including but not limited to email as a nurture & retention channel, customer surveying & analytics, and customer engagement online and offline. Working closely with the Sr. Manager of Growth, the Member Services team you will own the strategy and execution of lifecycle tactics and retention KPIs, helping drive brand loyalty amongst Sollis members. We are looking for a strategic and savvy lifecycle marketer excited to join a high-growth, category-defining healthcare brand. This role reports to the VP of Marketing.

Responsibilities:

• Create and implement a comprehensive lifecycle marketing strategy and own retention KPIs to increase loyalty among Sollis members
• Develop and execute automated lifecycle marketing journeys and one-off omnichannel campaigns to increase engagement and improve retention with Sollis members
• Collaborate with cross-functional teams to identify and optimize customer touchpoints throughout the customer journey, and develop custom survey and insights gathering tools, engagement series and/or events to yield consumer insights and drive referral rate
• Utilize customer data to inform segmentation, messaging, and targeting for all lifecycle and retention campaigns
• Embrace a data-driven test-and-learn approach to email creative, list targeting, and messaging
• Collect assets for email campaigns across teams, including copy, creative assets, and any other special requirements. This role will be expected to write copy for email campaigns
• Report regularly on campaign performance and make recommendations for optimization.
• Keep abreast of industry trends in analytics, marketing automation, CRM, and email marketing
• Own ongoing member survey methodology and execution to derive & share out key preferences & sentiments to optimize membership/member experience
• Develop loyalty program to drive brand loyalty & love amongst power user member tier
• Project manage email campaigns, implementing the appropriate feedback and approval process, ensuring accuracy of copy, segmentation, etc., and timely deployment
• Performs related duties as requested

Experience

We believe extraordinary people come from a variety of backgrounds, but ideally we would expect that you have:

• Bachelor’s degree or equivalent combination of education and experience
• 5+ years of experience focused on customer lifecycle management and email marketing
• An obsession with customer engagement and improving customer experience – on and offline
• Strong experience with Salesforce, Salesforce Marketing Cloud, and email database management best-practices
• Proficiency in Adobe Creative Suite/BI tools required; HTML/CSS, SQL skills a plus
• Exceptional project management skills and superb detail orientation.
• Experience writing compelling marketing copy
• Experience working across multiple teams to build and deliver projects
• Strong relationship-building abilities and customer-centric in approach to creating compelling marketing campaigns
• Ability to thrive in a fast-paced, startup environment
• Experience in premium membership models preferred

Comp & Benefits:

Our people are our greatest asset so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include:

• Competitive salary aligned with your experience
• Excellent benefits, including healthcare, dental, vision
• 401K with matching 3%
• Unlimited PTO + 12 observed holidays
• Free Sollis Health membership for you and your family
• Employee stock options
• Yearly target bonus
• Annual continuing education allocations

Range: $90,000-$110,000

This is the range of pay for New York candidates only. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of New York. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc.

Sollis Health

Silverback Strategies is a performance marketing agency on a mission to build the best agency culture. Our goal is to enable specialists to do what they do best so that our clients win every time. Silverback has won best places to work awards from Ad Age, Inc Magazine, The Washingtonian and The Washington Business Journal.

We’re focused on growth — for our clients, company and staff. Our success is based on our people, a growing collection of A-plus performers who thrive in our environment.

Today, we’re ready to add another SEO Manager to our team. Our new SEO Manager will serve as a subject matter expert in all things related to SEO within your assigned team. You will act as a true organic channel expert, developing and managing a portfolio of client strategies, enhancing relationships, managing timelines and deliverables, and growing performance.

The SEO Manager is expected to work cross-functionally, finding opportunities to enhance our clients’ overall digital programs through SEO initiatives and complementary strategies with other services. You’ll collaborate with experts in Paid Media, Analytics, Creative, Content and Web Development. You’ll be the true face of SEO within your team and ultimately responsible for the success of clients’ SEO programs.

What You’ll Do

Here’s what we expect from our SEO Manager, with responsibilities broken down into two categories:

Channel Expertise & Innovation

• Responsible for driving the strategy, innovation and performance of multiple client SEO strategies and building long lasting client relationships
• Works directly with your manager and the Director of SEO to plan, implement and audit organic campaigns & SEO strategies that align with client KPIs and marketing goals
• Plays lead role in developing SEO channel strategy for clients, aligned with organizational and marketing goals and KPIs
• Responsible for quality of SEO deliverables, including alignment to client’s marketing objectives
• Lead channel innovation efforts, ensuring clients’ SEO strategies are following evolving SEO best practices
• Understand the client’s industry, audience and goals and stay on top of industry changes, trends & best practices and search engine updates.
• Translate channel strategy to time-bound, tactical roadmaps and then personally perform tactical execution

Strategic Client Relationship

• Identify upsell opportunities for clients on your team
• Clearly communicates complex SEO strategy and execution details to clients, providing expert opinion on client questions
• Play an active role in retaining clients and aiding in client satisfaction through proactive communication, collaboration, problem-solving and issue resolution.

What We’re Looking For

• 3-5+ years of experience in SEO and/or Organic Search dedicated roles.
• Previous digital marketing agency experience is a MUST-HAVE!!
• Experience with cross-functional digital marketing strategies
• Extensive experience with SEO website migrations
• Experience with Google Search Console
• Experience with SEO Tools & Platforms such as Majestic SEO, SEMRush, Moz, BrightEdge, Conductor, etc.
• Experience with analytics suites such as Core Metrics or Google Analytics
• Basic HTML and CSS competency
• Advanced skill with Excel
• Excellent written and verbal communication skills
• Eagerness to deliver under tight deadlines
• Genuine curiosity that will guide the research to inform your technical work
• Outstanding time management and organization skills
• The ability to accept constructive criticism in a professional manner and to learn from edits
• Comfort with constant personal and professional growth

PERKS/BENEFITS

• Unlimited PTO
• Comprehensive health, dental, vision, etc plans
• Peloton digital membership
• Monthly Team Events
• Paid Parental Leave
• 401(k) with Employer Match

WORK ENVIRONMENT

• We’re a remote friendly team. Whether you work remotely or out of our Arlington, VA office, you’ll be part of a remote work culture that emphasizes online communication (Slack, Zoom).
• We at Silverback pride ourselves on being an extremely tight-knit team. We boast an unparalleled culture of collaboration, empathy, and a truly “work hard, play hard” mentality.
• We are consistently recognized as a Top Workplace on Glassdoor, and were most recently awarded a prestigious 150 Top Workplaces of 2021 designation by the Washington Post. Apply today & discover for yourself what makes Silverback Strategies such a special place to work. We can’t wait to hear from you!

Silverback Strategies is an equal opportunity employer. If you believe you meet the qualifications for the position, then we invite you to apply. We celebrate the free flow of conversation, ideas and opinions at Silverback, but actions such as bullying, discrimination, harassment or retaliation of any kind are strictly prohibited in our workplace. We are committed to providing a safe, open and accommodating environment that allows all of our team members to thrive. Employment decisions are made without regard to age, color, disability, family, genetic information, origin, race, religion, sex. For more information, we invite you to visit eeoc.gov.

Silverback Strategies

Company Description

Daxko powers health & wellness throughout the world. Every day our team members focus their passion and expertise in helping health & wellness facilities operate efficiently and engage their members.

Whether a neighborhood yoga studio, a national franchise with locations in every city, a YMCA or JCC–and every type of organization in between–we build solutions that make every aspect of running and being a member of a health and wellness organization easier and delightful.

Job Description

Hey there, future Daxko team member! Are you highly organized, quick to adapt, a self-starter, and an excellent verbal and written communicator?

Daxko is seeking an outstanding Product Marketing Manager to join our vibrant and fast-paced marketing team. This role is all about leveraging research, company goals, and industry knowledge to create and deliver insight assets to Daxko Marketing, and Sales and corporate leadership across all markets and products. We are looking for someone with a passion for doing what it takes to become an expert in the health and wellness industry.

Qualifications

What You’ll Need:

• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Exceptional time management, analytical, and organizational skills
• Ability to smoothly collaborate across all levels of the organization
• Technical skills: Salesforce; functional understanding of market research concepts and JTBD/ODI methodology
• Five (5+) years of experience in marketing with strong preference on strategy planning and brand management

What You’ll Do:

• To thoroughly understand the markets, the competitors, the influencers, and the audiences within Daxko service markets
• Oversee market-specific research initiatives to gain and keep up to date on industry trends, competitors, influencers, and target markets
• Create annual intelligence strategies for Daxko’s target markets with the goal of achieving complete market ownership
• Create and deliver research, insights, and trends assets to Brand Managers in the execution of their annual marketing strategy
• Support all Daxko Exchange and related Partnerships/corporate offering(s) marketing strategy and GTM efforts.
• Create assets for and help complete monthly and quarterly reporting for the Board of Directors and Senior Leadership Team meetings, as needed by other Marketing Teams: Board Reporting & Monthly Results & Review
• The ability to create strategies and plans that WOW the market
• Writing compelling proposals to get initiatives approved for market strategies.
• Collaborate with peers across the organization to ensure alignment on objectives and top-notch execution.
• Cross-product line strategy planning and coordination to effectively market and sell additional products and services to meet company goals
• Passion for the fitness, health, and wellness market and the presence Daxko and its family of brands have within it

Who You Are:

• A marketing maestro with a deep understanding of marketing strategies, principles, and practices.
• A top-notch marketing product manager with a knack for juggling multiple projects simultaneously.
• An excellent communicator and collaborative leader.
• Highly adaptable, thriving in a fast-paced and rapidly changing environment.
• Data-driven, with solid analytical skills to guide your decision-making.

Does this sound like the next challenge for you? If so, hit that apply button! We can’t wait to meet our next Product Marketing Manager.

Additional information

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. These perks are only for our full time team members. Some of our favorites include:

???? Flexible paid time off

⚕️ Affordable health, dental, and vision insurance options

???? Monthly fitness reimbursement

???? 401(k) matching

???? New-Parent Paid Leave

???? 1-month paid sabbatical every 5 years

???? Casual work environments

???? Remote work

All your information will be kept confidential according to EEO guidelines.

Videos to Watch

Daxko

Sr. Manager, Paid Media

We’re looking for a hardworking, performance-driven marketer who makes just as much sense on paper as they do culturally. We’re a seasoned team comfortable in our areas of expertise with the shared vision of creating a great company. We celebrate wins together and debrief missed opportunities so we can get the win the next time. We believe in supporting each other, improving the company through transparency, and creating a culture that is inclusive in every way.

What Makes Augurian a Great Place to Work

• We live by our values; Drive Success, Build Innovation, Expect Respect, Work-Life Balance, Cultivate Growth, Honor Teamwork, Live Honest, and Have Fun!
• We employ the best and brightest talent in the Twin Cities and have a culture and programs that create rapid development of our team.
• We give our team the power to do great work. If ownership, flexibility and accountability are important to you, Augurian might be the place for you. We remove barriers so that you can create and implement new ideas and do your best work without having to worry about red tape at every turn.
• We are award winning; for our culture, our work and our growth.
• We care about our people. That’s why we offer:
• Health insurance
• Dental insurance
• Vision insurance
• 401k with match
• Flexible PTO
• Short term disability insurance
• Long term disability insurance
• Paid maternity/paternity leave
• Charity matching program
• Mental health programs
• Employee resource groups
• Hybrid model company wide

What You’ll Do

• Support direct team with increasing LTV for clients
• Guides direct reports with prioritizing client projects
• Mentors, coaches, and deeply contributes to the career development of their team and others
• Leads planning and delivery of major client initiatives on clear timelines
• Works to develop holistic perspective on the organization, its vision and its activities
• Influence business direction, team goals, and company goals
• Support the Paid Media director in driving growth across client accounts, and across new business opportunities
• Build and drive paid media strategy across multiple industries tied to goals
• Drive traffic and increase ROI for our clients by doing strategic planning, competitive analysis, keyword research, budget optimization, and tactics
• Measure ongoing impact and effectiveness of implemented paid media strategies and tie to business outcomes using GA4, looker studio, and native platform reporting
• Manage internal profitability specific to client delivery
• Conduct and share paid media results
• Create and share mini case studies internally and to clients
• Train people and delegate tasks by creating thorough documentation
• Communicate and drive conversations with clients
• Remain current with paid media trends and readily share your knowledge internally and externally
• Work closely with leadership to identify areas of long term company growth, and take action towards making these ideas reality

About You

• 5+ years of experience working in Paid Media
• Exceptional knowledge of
• Google Ads/Microsoft Ads
• Facebook
• Linkedin
• Customer journey
• Keyword research
• User experience
• Emerging paid media channels
• Conversion Rate Optimization
• Google Tag Manager for Paid Media
• Google Analytics 4
• Familiarity or working knowledge of
• Agile methodology
• Google Suite
• Looker reports
• Google Optimize
• Google Sheets
• Google Docs
• Google Colab
• Hubspot/Salesforce
• Secondary digital advertising platforms
• Programmatic advertising
• More about you
• Strong analytical skills with ability to drive meaningful actions from large data sets
• Attention to detail, strong organization and self-starter mentality
• Proven track record of managing expectations, getting results and keeping clients happy
• Ability to manage projects without a dedicated Project Manager
• Critical thinking and the ability to understand and solve complex client problems
• Experience working within a team, and and managing/developing junior team members
• Exemplifies model behavior to the team, and leads by example.

Our Promise to You

We will provide an environment where you can experience exponential growth. We have found that our team + clients + culture allows for faster development in turn creating more opportunity. We will give you freedom to take ownership of your clients, team and results while providing enough guidance and structure so you don’t feel like you’re on an island. We will live by our core values and ensure that everyone on our team is held to the highest standard so that you can have confidence you are working with the best.

Augurian is an equal opportunity employer and is committed to creating a more diverse, equitable and inclusive agency where differences are valued and all people have the same opportunity to belong, contribute and thrive. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Augurian

Augurian was founded in 2016 and has seen tremendous growth every year since ranking in the Inc 5000 and MSPBJ Fast 50 the last two years (2020 and 2021). We were founded to help leaders have confidence in their digital marketing investments. Our core focus is driving business growth and helping our clients meet and exceed their goals through paid media (SEM), Paid Media (SEO), content marketing, and marketing analytics. Augurian helps modern day business, financial and marketing executives solve critical marketing challenges and Have Confidence in their digital marketing investments.

Augurian

At Lee County Plumbing & Well Service, we’re committed to our customers and our community instead of our bottom line. As a family-owned and operated business, we are guided by our core values: Honesty, Integrity, Service, and Accountability. We are hiring a Marketing Manager to grow our home and commercial service division. The marketing manager will work with department managers to develop and manage all marketing strategies,budgets and advertising resources to: 1) create demand, 2)convert demand and 3)maintain brand awareness. LCP is a fast growth plumbing contractor that is expanding its commercial and residential service division. Awarded in August 2023 by INC Magazine to be one of the INC 5000 fastest growing companies in USA.

Responsibilities:

Strategic Leadership: Develop and implement a cohesive marketing strategy aligned with the company’s overall goals and objectives. Create innovative and impactful campaigns that resonate with our target markets.

Digital Media,Social Media and Advertising Management: Oversee the improvement of the company’s online presence, including website optimization,content creation,social media and advertising strategy. Leverage digital platforms to enhance brand visibility and engagement.

Customer Acquisition: Drive customer acquisition initiatives by developing and executing lead generation strategies.

Data Analytics and Insights: Utilize data-driven insights to make informed decisions and continuously improve marketing strategies. Monitor key performance metrics and analyze campaign results & adjust tactics to maximize ROI.

Qualification

• Bachelor’s degree in Marketing or Business
• Proven track record of at least 5-7 years in progressively responsible marketing roles with positions in marketing leadership
• Strong experience in digital media,social media,TV advertising, and on-line and offline marketing strategies and implementation.
• Demonstrated success in customer acquisition and lead generation.

Salary and benefits package:

– Competitive compensation ($70,000.-$90,000.)

– Life Insurance

– Medical/ Dental/ Vision Insurance

– 401k with employer match

– Paid holiday

– Paid vacation/PTO

– Other TBD

Equal Opportunity Employer

Lee County Plumbing & Well Services prohibits and will not tolerate discrimination based on any legally protected status, including, but not limited to, race, color, religion, national origin, gender (sex), disability, age, marital status or any other characteristic protected by law. It is the policy of LCP to grant equal employment opportunity to all qualified persons in accordance with all applicable federal, state and any local laws governing non-discrimination in hiring, discipline, termination, promotion, compensation, training and allocation of benefits. 

LEE COUNTY PLUMBING & WELL SERVICE, LLC

Right Networks offers the only intelligent cloud purpose-built for accounting firms and professionals. Backed by award-winning around-the-clock US-based support, our fully managed IT and applications ensure customers have secure, reliable, on-demand access to their technology. We provide a curated software ecosystem that simplifies the complexity of running an accounting firm or small business, supported by a community of thought leaders, peer networks, and educational resources. Our success is made possible by leveraging decades of specialized experience in leading accounting firms and technology companies. More than 10,000 accounting firms and 60,000 SMBs count on us to run their business every day.

We have a great team, we’re growing fast, and have a winning culture based on innovation, teamwork, and mutual respect.

Job Overview

Right Networks is looking for a highly motivated Product Manager to add to our Cloud Products business unit. You will work as a member of a software product development team that creates, integrates, and expands our Cloud Product offerings, which are invaluable to accounting firms and their connected clients throughout the US.

In this position, you’ll focus leveraging our intelligent cloud platform and key partnerships to create new services that enable Firms to better serve and monetize their connected clients. You will leverage your creativity and communication skills, working closely with Partnerships and BD Team and customers to drive new features and products of value for our organization, with a focus on research, data analytics, and road mapping.

Responsibilities

• Collaborate with our Partnerships and Business Development team to further develop and productize our partner E2E service concept
• Contribution into product definition within 3rd party service contracts
• Effectively understand end to end service usage including COGS assumptions vs actual
• Identify, research and prioritize market opportunities
• Define, Document, and Communicate objectives through product requirements
• Identify and communicate constraints or challenges and align with cross functional teams on impact
• Drive segments of our product roadmap through documentation and priority assignment, promoting material accordingly throughout our organization
• Maintain a groomed product backlog for the product line in which you serve
• Refine and maintain an intake for business stakeholders to submit innovative ideas for consideration and a framework for ROI analysis
• Collaborate often with Product Ownership, Product Marketing, Sales, and Support, to measure success of launch readiness and post-launch results
• If your product has strategic partners, engage with partners on a recurring basis to capture new requests and to communicate existing requests
• Inform design requirements that lead with user experience as a priority
• Engage with customers via virtual or in person meetings to validate decisions and priorities of your product roadmap
• Foster excellent presentation and communication skills to drive cross functional teams to the success of your product initiative and timeline

Requirements

• 5+ years of technical product management experience or related/equivalent experience
• 5+ years of experience working with external partners building relationships and implementing technology with partners and vendors
• 2+ years of experience delivering software products with a high degree of complexity (involving complex integrations, dependencies, etc.)
• Experience iterating on successful products that required partnering across multiple teams, organizations, and/or companies
• Ability to operate at both a strategic level, and to dive deep into technical details – Readily communicate technical and complex topics to non-technical audiences
• Familiarity with the Jobs-to-be-done methodology collaboration
• Knowledge of cloud infrastructure providers and capabilities
• Experience with Jira & Confluence
• Highly motivated and highly curious to learn and dig in to solve problems
• Good interpersonal skills and communication with all levels of management
• Able to multitask, prioritize, and manage time efficiently
• Up to date on the latest industry trends, able to articulate trends and potential clearly and confidently

Benefits

To provide best-in-class solutions, we need a best-in-class team. We offer competitive salaries to recruit the best talent. We provide company paid short and long-term disability insurance, life insurance and a generous 401K match. We offer highly affordable medical, dental, vision coverage, and many other valuable benefits. We offer a generous PTO bank, and numerous paid holidays, affording you the time to be there for what is important in your life. We encourage giving back to our communities by providing volunteer paid time off.

We are proud to be an Equal Opportunity Employer!

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.

Right Networks

Apex Systems combines with parent company On Assignment to make it the 2nd largest IT staffing agency in the country.

Apex has an opportunity for a Junior Marketing Manager for a client in Florham Park, NJ. If interested in discussing the position further, please send an MS Word version of your resume to Cyla at [email protected]!

Here are the details:

Position: Junior Marketing Manager

Location: Florham Park, NJ (Fully onsite to start then 2 days a week)

Rate: Negotiable

Duration: 12 month ongoing contract

Day-to-Day Responsibilities: The Junior Marketing Manager will provide marketing support for this client’s franchise and diverse markets channel marketing teams to help grow the market share within this client’s contracted partnerships in both the Small Business sector and our Nationals/ Large Enterprise sector..

This is a unique role that will be best filled by someone who is ambitious, assertive, and who can communicate proactively. This role is primarily a marketing/events project management role with some responsibilities to create or format creative collateral. Attention to detail and timelines are critical.

For the right person, with the right mindset, this role can be a launching point for a career in marketing.

Must Haves:

• 3+ years’ experience with Word, Excel, PowerPoint, Adobe
• Great communicator and organized
• Go getter and a self starter

Selling Points for Candidates:

• Opportunity for growth within a large company!

For this opportunity, you will also be eligible for benefits through Apex for the contract period, a W2 hourly rate, weekly pay, and direct deposit!

Apex Systems Inc. is an equal opportunity employer and encourages female and minority applicants to apply.

Apex Systems