General Staff Jobs

TruRating – be part of something which will change the world.

Take the plunge. Live the dream. Do something which you know will touch the lives of millions of people the world over every single day and will change the way businesses and consumers think. Get out of bed in the morning for that adrenalin hit, love the pace, love the challenge, love doing what has never been done before – and love being the best you’ve ever been. And what’s more, owning part of what you’ve created.

TruRating is a hypergrowth software with a service (SWAS) company that improves businesses, benefits consumers, and donates to charities. Our starting point is using patented technology to collect feedback from 80%+ of customers at the point of payment and linking this to transaction and product data to provide unique mass, real-time insight to merchants.

This feedback can also be pointed towards consumers – providing transparent, representative, and validated information to help us all make better decisions. whilst we also ‘do our bit’ as for every question we ask, TruRating donates to children’s charities.

Working with our retail partners we can also provide data & insights to 3rd parties including FMCGs via ground-breaking ‘intelligent questions’, which allow us to send questions in real time that relate to specific products or behaviours.

We partner with the biggest payment companies in the world, and our unique integrations mean we are delivering an unprecedented dataset. No other business in the world is combining online and offline sentiment and consumer behaviour data in huge volumes, at near to real time.

Our customers include some of the best performing and highest-profile retailers in the world – and the group is growing all the time. We are collecting nearly 5 million ratings and 250m data points a week now and are ‘live’ in the UK, Europe, North America, Australia, and NZ. With 400m ratings under our belt and global patents granted / registered, the world is there for the taking.

We need to grow our passionate team to help us live out the dream and deliver on our incredible opportunity. TruRating is a global organization with US headquarters in Atlanta GA, UK headquarters in London and ANZ headquarters in Sydney. We are actively growing our team and invite you to check us out!

The role.

You will take pride in helping our customers get the very best out of our products, managing relationships across the full range of TruRating customers. From niche merchants to large network retails, you’ll happily support merchants through their TruRating journey.

With no two days being the same you’ll pivot from ensuring seamless activation of new customers, as well as employ multiple strategies to maintain strong positive relationships with your assigned customers. You’ll be with them from the ground up providing training (pre-launch and ongoing), smooth merchant onboarding, and ongoing relationship management, celebrating their wins and helping them find actionable insights to grow their business. Comfortable with data, you’ll enjoy working with our global Data & Insights team to guide and shape deep-dive analytics and have previously shown value to your customers by presenting and explaining data insights.

The successful applicant will be a fantastic communicator with a warm, enthusiastic, and friendly personality and who is adept at managing multiple relationships concurrently and maintaining a strong bond with each. You have demonstrated experience of long-term customer retention and revenue growth, in a B2B environment, retail or hospitality being a bonus. You are a natural problem solver, ready to ease our merchants through any issues and successfully manage enquiries through to resolution. You will have previously trained individuals on a product or service and should enjoy working alongside internal teams to achieve successful outcomes. Working so closely with our customers, you will be in a highly desired position in the company where you get to provide customer feedback that will help shape our products and services as we go on to bigger and better things.

Key Responsibilities

• Coordinate the broader team to ensure seamless activation of all new merchants, liaising with Sales, other CSMs, and the tech team.
• Close merchant management to support the long-term retention of merchants.
• Maintain strong relationships across your merchant group.
• Seek opportunities to upsell services to merchants and thereby drive increased revenues from the base.
• Manage merchant communications ongoing (face-to-face, telephone, email, SMS, and web).
• Manage merchant on-boarding and ongoing training.
• Work with the Data and Insights team to demonstrate TruRating utility to merchants through interpretation of ratings and transactional data and case study generation.
• Provide regular internal reporting against key metrics (i.e. merchant retention and satisfaction criteria) and against budget where applicable.
• Exceptional ability to multitask
• Provide support where necessary and relevant to the Global Head of Customer Success and to other emerging TruRating markets.
• Assist and input on global projects.
• Represent the voice of customers and provide input that will shape our product roadmap.
• Anticipate and identify issues and escalation paths as appropriate.

We would love to bring on board someone who…

• A minimum of three years working in a customer-facing, professional role.
• Experience in onboarding and training new customers and helping them get the most out of the service.
• Passion & enthusiasm – and believes in the huge TruRating opportunity, is a ‘doer’ and can build and drive key external relationships and is excited by continuing the growth in the UK.
• Fantastic communication and personal skills – with the ability to enthuse people about TruRating and help create and maintain merchant advocates that support our brand within their organisations.
• Customer focus – and has a natural flair for understanding customer needs and is willing to go the extra mile to ensure the happiness of our merchants.
• A technical mind – that understands and is excited by technology and data trends and is comfortable communicating these.
• Proficient with Excel and PowerPoint and experience with BI tools
• Fantastic organisational skills – with the diligence to update our CRM system, run merchant reports and keep detailed notes about customer discussions.
• A natural affinity with problem-solving – with the tenacity and diplomacy to successfully resolve queries.
• Self-reliant, resilient, and proactive with high levels of motivation to make things happen, and deliver effectively and efficiently
• Loves being part of a high-performing team and adds enthusiasm and the drive to overcome challenges and turn them into opportunities
• A shared vision – and is excited by working in a business that is going to improve the world; someone who ‘gets’ the TruRating ethos and embraces our values. We are highly driven but doing business ‘the right way’ and fun are core to all we do.
• Retail experience a bonus

TruRewards

We offer our TruFamily members many benefits including 25 days holiday wherever you are in the world, a fun and creative working environment, supportive and high-quality colleagues, a fully stocked kitchen of treats and drinks, plus our summer and winter days out. Our other TruRewards include a comprehensive Healthcare package which includes dental and vision coverage. We also have countless softer perks including birthday gifts, TruAppreciation awards and Anniversary Awards for our Team Members.

As with everyone in the team, you will have share options and therefore own a part of the company’s success.

If you are excited about this role but your experience doesn’t align perfectly with every qualification in the job description, please apply anyway 🙂 Studies in this area report that some groups of us – like people of colour, people with disabilities and people from LGBTQ2+ communities, women etc. are less likely to apply to jobs unless we meet every single qualification. Here at TruRating we are committed to providing the most welcoming and inclusive work environment – free from any form of discrimination and inequality. What makes TruRating is us all thriving as part of a diverse and supportive culture – and we would love to welcome you to it 🙂

TruRating

TOV Furniture is a leading furniture brand that specializes in stylish and affordable pieces. Our mission is to provide our customers with exceptional furniture that complements their homes and enhances their lifestyles. Our e-commerce website is built on Shopify, and we are looking for a skilled Product Manager to help us take our online presence to the next level. The ideal candidate will be responsible for managing our e-commerce website and improving its overall performance. The successful candidate will have a proven track record in e-commerce product management, a data-driven approach, and strong communication skills. If you are passionate about e-commerce and have a strong background in Shopify, and want to join a dynamic team in a fast-paced environment, please apply!

Key Responsibilities:

• Own the end-to-end tech product lifecycle for our Shopify-based e-commerce platform, from concept to launch, and post-launch optimization.
• Collaborate with internal teams to create intuitive and user-centric experiences that drive conversion and customer satisfaction.
• Work closely with tech engineering teams to define requirements, manage sprints, and ensure timely and successful product delivery.
• Develop and communicate a clear tech product roadmap, considering business goals, user needs, and technical feasibility.
• Analyze performance metrics and user behavior to iterate on features and optimize the platform’s performance.
• Manage and optimize our e-commerce website built on Shopify, including design, A/B testing, user experience and integrations with third-party tools.
• Develop and execute email marketing campaigns using Klaviyo, including setting up customer segments, lists, and flows to maximize customer engagement and sales.
• Build & monitor dashboards in Google Data Studio to track website and email performance, analyze customer behavior, and provide actionable insights to other teams.
• Collaborate with other teams to prioritize and implement new features, enhancements, and integrations.
• Stay up-to-date with e-commerce trends and best practices, and continuously identify opportunities to improve the website’s performance.

Qualifications:

• 5+ years of experience in tech product management 
• Strong understanding of the Shopify platform and its ecosystem, including apps, themes, and APIs.
• Demonstrated success in launching and optimizing tech products.
• Strong knowledge of email marketing best practices.
• Proven track record in data-driven decision-making and Google Data Studio.
• Excellent communication skills.
• Strong organizational skills and attention to detail.
• Bachelor’s degree in Marketing, Business Administration, or a related field.

Benefits: 

• Medical, dental & vision insurance 
• 401k match (4%) 
• Vacation time
• Holiday leave
• Life insurance 
• Discount on our furniture products

TOV Furniture

Director of Marketing

New York

$100,000 – 120,000

This is an important position for this amazing full service restaurant brand. In this role you will oversee all the branding across multiple concepts including traditional marketing campaigns, social media, promotions, partnerships and generally increasing footfall into all units.

Key Responsibilities:

• Directly oversee and manage the development and implementation of the Strategic Marketing Plans for all outlets
• Directly oversee and manage the creation and implementation of all branding, collateral, promotional materials, advertising creative, menu design, and general graphic design, with the assistance of the Graphic Designer
• Directly oversee and manage the execution and coordination of all marketing, advertising, and promotional activities
• Directly oversee and manage the public relations firm to maximize press for all marketing and promotional activations
• Social media postings for all locations for all concepts, Email campaigns, Promotions, Design of all advertising and campaigns
• Knowledge of Google Adwords, Google Analytics, and email campaign platforms such as Constant Contact and Mailchimp will be highly regarded.
• Full budgetary control

Key Requirements:

• Bachelor’s degree in Marketing or Business Administration
• Minimum 5+ years of managerial experience in marketing function, in hospitality industry
• Hospitality experience is required
• Creative thinker and an excellent problem solver
• Social Media experience across all channels with experience in boosting and promotions
• Adaptable, flexible positive and able to operate in a fast changing and challenging environment
• Effective budget management experience

About COREcruitment:

COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia.

To view other great opportunities please check out our website www.corecruitment.com or call us on +1 718-530-1186 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you.

Follow COREcruitment on your favourite social networks – Facebook, Twitter, LinkedIn and Instagram

COREcruitment Ltd

Title: Product Manager

Location: Plano, TX (Onsite)

Duration: 12 Months

Product Manager who is passionate about the eCommerce industry and has analytical and multi-task abilities to thrive in a fast-paced environment.

Top Skills:

• Must have Java dev. background.
• Must have worked in product roadmap.
• Must have experience in understanding business requirement and get it implemented by dev team.

Macrosoft

Director of Marketing

Silver Mirror is currently seeking a highly motivated and innovative individual to join our team as Director of Marketing.

As the leader of our marketing efforts, you will play a crucial role in driving the growth of our company. We are a rapidly expanding business with 8 locations in NYC, DC, and Miami, and we will be adding 2 more locations starting in Fall of 2023.

We’re seeking an organizational mastermind with a well-rounded knowledge of digital marketing. In this leadership role, your proficiency in strategic planning, managing a variety of tasks, and driving spend efficiency through meticulous organization and data analysis will be critically essential.

Building partnerships with other brands is also a crucial component of this role.Your outgoing personality and strong writing skills will be the cornerstone of your role as you lead brand partnerships, cultivating relationships and developing innovative cross-marketing campaigns to boost attendance. 

Each week we’ll have one briskly-flowing, all-encompassing marketing meeting where you will present weekly updates and plans with our CEO and COO.

Key Goals:

1. Drive attendance
2. Drive down Customer Acquisition Costs

We require you to work from our Brickell office or one of our facial bars at least twice a week.

Compensation:

The compensation package for the Director of Marketing position includes a base salary of $125,000; with an annual retention and bonus package up to $25,000.

Benefits:

Silver Mirror offers Health, Dental, Vision, Life and AD&D insurance to Silver Mirror full time team members. After one year on the team, you will be eligible for a tiered matching 401(k) plan. You will also receive monthly free facials and 50% off retail products.

Personality Traits:

• We value entrepreneurial drive, autonomy, and a hardworking, data-driven approach rooted in analytics and evidence-based marketing.
• A positive, energetic spirit. We believe in maintaining a drama-free team atmosphere where we rise above the noise to work hard together.
• Self-motivation and the ability to work autonomously as well as collaboratively in a fast-paced environment.
• The capability to pivot swiftly to address time-sensitive needs.
• Insightfulness and the foresight to spot and capitalize on new technologies and market trends.
• Problem-solving proficiency, particularly in driving traffic and achieving results within budget constraints.

Experience:

• 5+ years leading marketing for a brand or brand management
• 5+ years leading digital marketing efforts (SEM, SEO, Social, etc)
• 3+ years in wellness, beauty, cosmetics, and/or skincare

Technical Skills & Experience:

• Previous management of Google Ads campaigns
• Previous management of Facebook / Instagram / Meta campaigns
• Mailchimp, Klaviyo & Shopify
• Strong writing skills with concise, efficient grammar
• The ability to layout out marketing emails and copy in an linear, concise manner
• Detailed knowledge of new marketing tools and trends
• Expert knowledge of all digital marketing:
• Google Ads
• Remarketing
• Meta
• Yelp
• Email marketing
• Landing page and funnel creation
• Influencer marketing

About Us:

Featured in Vogue, Allure, Cosmopolitan, Elle, NY Mag, Bravo, Harper’s Bazaar, Observer and many others, Silver Mirror is a facial bar introducing a new skincare lifestyle. Our highly-specialized, results-driven facial treatments are based on a simple philosophy: great skin takes consistent upkeep. We believe that skincare should be accessible, affordable, effective, and fun. We take out the nonsense in common facials and focus on skincare technologies and products that will improve and maintain your skin.

We encourage our guests to embrace the concept of developing a plan and investing in their skin for a lasting and healthy complexion. Why? Because good skin takes consistent work. We say it’s just like going to the gym. You don’t see true results unless you work for it and keep at it.

Silver Mirror’s facials are no-frills, completely customized and, above all, results-driven. Our team members build long-lasting relationships with customers to serve as trusted experts on skincare.

Silver Mirror Facial Bar

Job Opportunity: Account-Based Marketing Specialist (New Grads Welcome!)

???? Are you a recent graduate with a passion for Account-Based Marketing (ABM)? Ready to take your skills to the next level with a dynamic team? Look no further!

We are in search of an enthusiastic and dedicated individual who’s eager to dive deep into the world of B2B ABM. We offer an exciting environment where you can shape your career, learn from experts, and work with cutting-edge tools and technologies.

???? What We’re Looking For:

• Degree or specialization in Account-Based Marketing.
• Direct knowledge of B2B Account-Based Marketing.
• Proficiency with tools like HubSpot, SalesLoft, ZoomInfo, and SalesIntel.
• A collaborative spirit ready to work closely with our sales team.
• Strong drive to develop, test, and refine strategies engaging decision-makers and influencers.
• Creative aptitude for developing content and conducting A/B Testing.
• Ability to navigate and optimize the sales pipeline and lead generation funnel.

???? Why Join Us?

• Direct Impact: Your campaigns will play a crucial role in connecting with top decision-makers, driving our sales, and elevating our brand.
• Continuous Learning: We encourage a growth mindset. Get ready to expand your horizons with AI techniques, automation strategies, and more.
• Team Environment: Work with a group of passionate individuals who are always ready to support and learn from one another.

???? Key Responsibilities:

• Collaborate directly with the sales team to ideate and execute ABM strategies.
• Craft and test engaging content tailored for our target accounts.
• Analyze and optimize our lead generation funnels.
• Stay updated with the latest trends, tools, and techniques in ABM.

???? Qualities We Love:

• Proactive and eager to contribute.
• Analytical mind with a creative spark.
• A genuine passion for B2B marketing and sales alignment.
• Always looking for ways to improve and adapt.

This is more than just a job – it’s an opportunity to grow, make a difference, and play a key role in our success story. If you’re looking to challenge yourself and build your Account-Based Marketing skills!

???? Ready to embark on this exciting journey? Send your CV and a brief cover letter detailing your passion for ABM

None

My client is looking for a Lead Category Manager who has significant experience of managing internal stakeholders and international suppliers in Latin America, Europe and North America.

Hybrid, however very flexible in how often required on site after a period of being embedded. First 6 month will be in New Iberia at least 3 days on site every week. Candidates could also be based in Houston but have to travel to Louisiana in the first 6 months. In the longer term the role will allow for more WFH.

The best fit candidate will come from a heavy industrial background and well accustomed in dealing with technical staff and engineers. Your sourcing experience will mostly be CAPEX & MRO.

As lead category manager you will be owning specific strategies & some of the most important supplier relationships. This exciting role will assist in the development and implementation of global category strategies and will require working collaboratively with colleagues based in all regions of the world, from Asia to Latin America.

What you’ll do:

· Provide support to the Internal Combustion Engines global category. A significant amount of category spend is made by the North American business and is a key territory for growth in the coming years.

· Supporting the Head of Category in developing category strategy and planning activity, taking ownership of several key elements of the category’s objectives.

· Providing analysis, category and supply market expertise and knowledge to develop category strategies and performance /relationship management.

· Analyzing and interpreting of spend data to inform category planning and sourcing strategy development.- MUST be able to develop and implement plans

· Implementing and managing supplier performance management processes with strategic suppliers.

· Leading specific strategic savings projects across the different sub-categories to contribute to cost reduction targets.

· Responsible for managing and administering relevant category contracts and ensuring they are maintained in the contract repository.

· Work in partnership with the Product Development teams to act as the Procurement contact, determining the most appropriate suppliers, building business cases, and supporting New Product Introductions.

· Work closely with the Quality team to assess new and existing vendors.

· Develop your network in regions from Asia to the Americas, driving appropriate behaviours through the business, understanding the business need & ensuring adherence to category strategies.

Expectations

· We’re experts, which means you’ll have the following skills and experience

· You will have a minimum of 4-6 years of experience in strategic procurement or supply chain management.

· Bachelor’s degree or relevant experience in manufacturing or highly technical sector.

· Possess good commercial acumen and be comfortable in a technical environment.

· Be a pro-active self-starter, possessing the confidence to reach out to both colleagues and suppliers around the world to drive progress in the category.

· Understanding the business needs well enough to develop and implement category strategies.

· Confidently representing the strategic procurement function in a variety of different forums

· Ability to question and challenge the status quo with respect, whilst building relationships with appropriate stakeholders.

Salary $120,000 – $130,000 +20% bonus + benefits

Please apply now for further information and to be considered.

Langley Search & Interim

Marketing Manager/ Lead Marketing Specialist

Join Yorke Engineering, LLC, an Environmental Consulting leader in California that implements Environmental Engineering and Compliance solutions for our clients throughout California. Our mission is to solve environmental compliance problems for industrial and governmental/infrastructure facilities. We are a growing and dynamic organization of highly respected professionals. Yorke Engineering, LLC has assisted over 1,400 client organizations with their Air Quality and Environmental Compliance, Engineering, and Permitting needs. Our philosophy is to efficiently help government and industrial customers with the complex array of environmental laws and regulations. From simple permits to complex agency negotiations, from small companies to the largest of California’s organizations, Yorke successfully solves our clients’ Air Quality and Environmental challenges. Our team has over 1,000 years of combined environmental experience and consists of engineers and scientists that specialize in Air Quality, Waste, Water, CEQA, Safety, and Industrial Hygiene.

We are looking for a sharp and reliable professional to join our team to support our Marketing Manager role in Southern CA. This is a full-time position at 40 hours per week from our corporate office in San Juan Capistrano, CA during our normal business hours. We offer a full benefits package including Paid Time Off, Holidays, Full Medical/Dental/Vision, along with a 401k with a generous company match.

Position Summary:

The Marketing Manager leads Marketing tasks with a high standard of quality, efficiency, organization, and the drive and initiative to complete their responsibilities with minimal guidance. This position will require the candidate to prioritize multiple responsibilities and proactively manage business development opportunities. In addition, this role will involve a significant amount of market research, preparing marketing information/brochures highlighting the company’s skills and strengths, along with technical data, to win bid proposals and generate work. All work will be under the direct guidance of the Marketing Director.

Reporting and working directly with senior leadership and technical staff, this role will manage various business and marketing support needs for a growing company. This dynamic position offers a significant variety of leading marketing functions both in short and long-range assignments in a collaborative effort. The work is challenging, broad in scope, and variable from project to project. The position involves effective communication, decision-making, and time management.

The candidate responsibilities and qualifications will include:

• Facilitates the effort to analyze industry trends, marketing strategies, and service performance; prepares and presents reports summarizing information; makes recommendations based on analysis;
• Drives marketing projects to successful completion by ensuring they are on-time, within budget, and in alignment with stated goals;
• Collects and maintains client and potential clients responses to track, review, and modify performance of marketing initiatives;
• Manages our Marketing materials and their distribution;
• Organizes Yorke Classes including material printing and working with Class Attendees;
• Collaborates with senior leadership and technical staff to market branding messages;
• Leads the efforts to identify key clients and key markets to build client relationships;
• Develops and distributes marketing materials for various marketing events and conferences (i.e. brochures, presentations, class materials);
• Support Marketing Manager to evaluate opportunities for new services, ideas, and concepts;
• Builds and optimizes digital marketing programs and portfolio;
• Will collaborate with our team members, customers, and on marketing opportunities and/or issues.

Job Requirements:

• 5-15+ years of work experience supporting a Marketing Department in the environmental services and/or consulting industry, experience in the EH&S Environmental Consulting Field and/or CEQA Markets preferred;
• Bachelor’s or Master’s degree in Engineering (preferred), Marketing, Communications, or other relevant major from an accredited college (minimum GPA of 3.2);
• Experience with digital marketing management and integration
• Strong interpersonal, communication, and leadership skills;
• Ability to think critically and develop solutions;
• Software Knowledge: Strong Microsoft Excel, Word, Outlook, and Powerpoint skills (required); Microsoft 365 Applications, including Sharepoint (a plus).

Yorke Engineering, LLC

Role Overview: Last Crumb is seeking a highly motivated and creative Social Media Manager to support our growth efforts on TikTok, Instagram, and YouTube. The ideal candidate has a passion for content creation, storytelling, writing, and pop culture. 

We are looking for a creative individual who isn’t afraid to push the boundaries and create content that is unapologetic, entertaining, and sparks conversation.

Last Crumb is one of the fastest growing DTC food brands on the market. We are entertaining serious applications only.

NO RESUMES WILL BE CONSIDERED WITHOUT COMPLETED QUESTIONNAIRE AND EMAIL COVER LETTER:

Please fill out this questionnaire and let us know in the cover letter why you feel you are the perfect fit for this position. https://docs.google.com/forms/d/e/1FAIpQLScz2MhaWN_-xoGEHaHf1j7oyHzI-dkxioclRL2Se5Wwp9-GkA/viewform

Responsibilities: 

Social Strategy: 

• Gain a deep understanding of Last Crumb and bring enthusiasm to create elevated and one-of-a-kind content for a fast-growing, luxury brand 
• Own Last Crumb’s social strategy to drive engagement, reach, and virality 
• Develop monthly content calendars to meet brand goals and guidelines
• Collaborate cross-functionally with influencer activations, product launches, PR, brand campaigns
• Manage, strategize, and allocate content creation dollars effectively 
• Monitor, analyze, report on content metrics and make recommendations for improvements 
• Ability to set and meet performance goals

Content Creation: 

• Continuously brainstorm ways to grow reach and engagement through on-trend and socially relevant content
• Storyboard ideas that translate into compelling, breakthrough social campaigns across multiple channels 
• Concept, produce, edit, and post content across multiple platforms on a regular basis, ensuring content is optimized by channel and on brand 

Community Management: 

• Write, draft and post content 
• Monitor and report on feedback 
• Respond to and engage with consumers on social channels through DM’s and comments 
• Manage re-posts and outreach 
• Be the voice of the Last Crumb brand 

Requirements:

• 1-3 years of social media and content creation experience
• Proven track record of creating engaging content across multiple platforms 
• Deep understanding of key social media channels such as TikTok, Instagram, YouTube, Twitter, Threads  
• Comfortable concepting, creating, shooting, and editing content. Proficient in Adobe Creative Suite and other similar tools.
• Up-to-date on trends & cultural moments. 
• Strong attention to detail and an eye for creating compelling and elevated content 
• Self starter with effective time and project management skills. 
• Team player: willing to partner cross-functionally
• Availability to work on-site as needed to capture content in our Pasadena kitchen  

About Us:

Last Crumb was created so customers never have to settle. At Last Crumb, our mission is to confidently deliver an unparalleled experience of indulgence, blending luxury and exclusivity in each cookie we craft. We strive to invoke, unapologetically, an emotional connection with our consumers by delivering elevated moments every step of the way. 

Our vision is to pioneer a new era in the cookie industry where Last Crumb is the global benchmark for luxury.

Last Crumb

Join our team at Öhlins USA, where innovation and excellence collide to create cutting-edge suspension systems. As a leading provider of advanced suspension technology, Öhlins USA is dedicated to pushing the boundaries of performance and enhancing the driving experience for enthusiasts and professionals alike. As a member of our team, you’ll play a pivotal role in shaping, distributing, and providing support for our range of top-tier suspension products designed specifically for the 4×4 off-road domain. Öhlins USA offers a dynamic and collaborative environment where your skills and passion can thrive. Join us in shaping the future of suspension technology and be part of a company that’s committed to delivering unparalleled quality and performance.

Position Overview: As the Product Manager for 4×4 Off-Road Markets at Öhlins USA, you will be responsible for defining and executing the product strategy, managing the product lifecycle, and ensuring the successful market penetration of Öhlins’ suspension solutions within the rapidly growing off-road and 4×4 markets. You will collaborate closely with cross-functional teams, including R&D, Marketing, Sales, and Customer Support, to deliver exceptional products that meet the unique demands of off-road enthusiasts and professionals.

Position Type and Expected Hours of Work: This is a full- time position with work hours on Monday through Friday, 8 am to 5 pm

Required Qualifications/Experience

• Bachelor’s degree in Engineering, Business, Marketing, or related field.
• Advance degree not required, but a plus
• 5 plus years of product management and/or sales experience in the automotive or off-road industry
• Strong understanding of suspension systems, vehicle dynamics, and off-road performance requirements
• Exceptional project management skills with a track record of successfully launching products on time and within budget
• Excellent communication and collaboration skills to work effectively across teams and communicate with diverse stakeholders
• Technical knowledge of market and suspension manufacturing special practices
• Analytical mindset with the ability to interpret market data and trends to make informed decisions.
• Passion for off-road and 4×4 vehicles, with a deep understanding of the enthusiast community.

Key Responsibilities:

Product Strategy and Roadmap:

• Develop a comprehensive product strategy for Öhlins’ suspension systems in the 4×4 and off-road sectors, aligning with the company’s overall goals and market trends.
• Define product roadmaps that encompass new product development, enhancements, and technology advancements.

Market Analysis:

• Conduct thorough market research to understand customer needs, competition, and emerging trends in the 4×4 and off-road markets.
• Identify opportunities for differentiation and innovation that will give Öhlins a competitive edge.

Product Development:

• Collaborate closely with the R&D team to translate market requirements into clear product specifications and technical features.
• Drive the end-to-end product development process, from concept to launch, ensuring timely and high-quality deliverables.

Lifecycle Management:

• Monitor the performance and lifecycle of existing products, making data-driven decisions regarding updates, improvements, and discontinuations.
• Continuously gather customer feedback and implement necessary adjustments to enhance product performance and customer satisfaction.

Cross-Functional Collaboration:

• Work closely with Marketing to create effective product positioning, messaging, and go-to-market strategies.
• Collaborate with Sales teams to provide product training, technical support, and insights to drive successful sales initiatives.

Customer Engagement:

• Establish strong relationships with key customers, industry experts, and off-road community members to gain insights and build brand loyalty.
• Develop curriculum and perform product training for customers, media, and racers
• Attend trade shows, events, and exhibitions to showcase Öhlins’ products and gather direct customer feedback.

Performance Metrics:

• Define and track key performance indicators (KPIs) related to product performance, market share, revenue, and customer satisfaction.
• Use data-driven insights to continuously improve product offerings and strategies.

Competencies:

• Technical Expertise
• Market Knowledge
• Strategic Thinking
• Analytical Skills
• Collaboration
• Customer Focus

Work Environment: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Some reaching, bending, stooping, and squatting may be required. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds and requires prolonged periods of sitting at a desk and working on a computer.

AAP/EEO Statement: It is the policy of Öhlins USA, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Öhlins USA, Inc. will provide reasonable accommodations for qualified individuals with disabilities. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Tenneco