General Staff Jobs

Synergy Pet Group is a fast-growing company (on the Inc. 5000 list every year since 2018) that owns several brands and products in the animal health and voluntary benefits industries. Thousands of veterinarians nationwide accept our pet plans and use our practice management software to grow their practice.

We are seeking a Marketing Manager to join our growing team!

As the Marketing Manager, you will support our Pet Benefit Solutions and Pet Assure brands. Your contributions will directly impact the company’s brand visibility, customer engagement, and overall marketing success.

Pet Benefit Solutions

· Plan and execute B2B and B2C Marketing initiatives

o Leveraging the creative team, support the employee and member experiences

§ Employee education materials that increase pet benefit enrollment

§ Member communications that support members post-enrollment

o Seek out new opportunities within the benefits industry (e.g., publications and newsletters)

o Support lead generation and sales growth

· Develop a deep understanding of the Voluntary Benefits industry, including:

o Enrollment platforms, brokers, and Human Resource departments

o The B2B sales, account onboarding, and employee enrollment processes

· Be the go-to resource for our Sales team and collaborate on new ideas

o Develop content to support our sales objectives

o Stay up-to-date on product information, competitor data, and industry insights

· Work with our partners to ensure consistent branding and messaging

o Provide assets based on partner specifications

o Create materials for platform or broker-specific events

Pet Assure

· Plan and execute B2B and D2C Marketing initiatives

o Support D2C advertising channels, including email, PPC, and social media

o Oversee affiliate marketing program

o Work with the creative team to create engaging direct mail and email marketing campaigns to attract Veterinarians to our network

• o Identify additional areas of opportunity within the veterinary and pet industries

Pet Benefit Solutions

McKinley Marketing Partners’ large nonprofit client based in the DC area is looking for an Event Marketing Project Coordinator for a 3+ month W2 contract. This position will support the Brand and Creative Services Director for all brand management and creative development and execute exhibits and travel logistics for tradeshow events.

This 3+ month W2 contract position will have a hybrid office schedule, based in the DC area. DC local candidates will only be considered. All McKinley roles include a competitive benefits package.

Responsibilities

• Support the planning, executing, and budgeting of branding activities, including coordination of the development and design of print and digital creative with internal or external designers and the management of giveaway and print fulfillment requests
• Establish, maintain, and optimize databases, processes, ad collection, and asset management for the Brand and Creative Services team, including the brand request form, staff brand portal, design file management, and logistics databases, training new staff as needed
• Contribute to ensuring brand compliance across the organization, including the creation and management of templates for assets developed by internal staff, reviewing creative for brand compliance, and serving as a staff resource
• Plan and execute logistics for booth programs, including communicating with vendors and host organizations, facilitating the design of back walls and displays, collection of onsite collateral, shipping and receiving of materials, and ensuring branding compliance of booth displays and collateral
• Track expenses and assist in the planning for the exhibit budget creation with Associate Director, Brand and Creative Services

Requirements

• Bachelor’s Degree, preferably in a communications or marketing-related field
• 3+ years of experience in a marketing or communications role related to design fulfillment or brand management
• Proficiency with Microsoft Office applications
• Strong copywriting skills
• Experience working with graphic designers on marketing and branded collateral
• Experience working with a DAMS or similar asset management program
• Previous experience with project management and execution of logistics with partner vendors or organizations, preferably related to events or tradeshows
• Experience in non-profit sector or professional medical society

McKinley Marketing Partners is an Equal Opportunity Employer. All individuals are encouraged to apply, and all applicants will be considered for employment without regard to race, color, religion or belief, ethnic origin, age, sex, sexual orientation, gender identity, disability or veteran status, or any other basis protected by law. Opportunity for all is central to our mission. We strive to reaffirm our commitment to the values of diversity, equity, and inclusion. We push ourselves to new heights to embrace ongoing change and creativity. With this as our goal, we are proud to have reached individuals with diverse backgrounds who possess the talent, energy, and focus to accelerate our mission forward.

McKinley Marketing Partners, Inc.

Senior Coordinator, Brand and Creative Services

Purpose and Justification:

• To support the Director, Brand and Creative Services in all facets of brand management and creative development and to execute exhibits and travel logistics for the company booth.

Responsibilities:

• Support the planning, executing, and budgeting of branding activities, including coordination of the development and design of print and digital creative with internal or external designers and the management of giveaway and print fulfillment requests
• Establish, maintain, and optimize databases, processes, ad collection, and asset management for the Brand and Creative Services team, including the brand request form, staff brand portal, design file management, and logistics databases, training new staff as needed
• Contribute to ensuring brand compliance across the organization, including the creation and management of templates for assets developed by MarCom staff, reviewing creative for brand compliance, and serving as a staff resource
• Plan and execute logistics for Exhibit booth program, including communicating with vendors and host organizations, facilitating the design of backwalls and displays, collection of onsite collateral, shipping and receiving of materials, and ensuring branding compliance of booth displays and collateral
• Track expenses and assist in the planning for Exhibit budget creation with Associate Director, Brand and Creative Services

Required Qualifications:

• Bachelor’s Degree, preferably in a communications or marketing related field
• 3+ years of experience in a marketing or communications role related to design fulfillment or brand management
• Proficiency with Microsoft Office applications
• Strong copywriting skills

Desirable but not required:Experience working with graphic designers on marketing and branded collateral

• Experience working with a DAMS or similar asset management program
• Previous experience with project management and execution of logistics with partner vendors or organizations, preferably related to events or tradeshows
• Experience in non-profit sector or professional medical society

Planet Technology

About PingPong:

PingPong is an innovative payment service provider for cross-border eCommerce sellers around the world. Our mission is to empower our customers to sell anywhere across the globe. We are committed to bringing best-in-class services to our customers and help them further grow their business. We are in high growth mode and this is the perfect time to join us! For more information about our products and business, visit https://usa.pingpongx.com/

About the position:

As Sr. Manager of Editorial & Content, you will be responsible for positioning our platform, products, and APIs as solutions for industry-specific problems to prospective clients. You will partner closely with product marketing and business development teams to develop influential content that builds awareness of our company and pulls clients through the funnel. You will also work hand-in-hand with our Digital Marketing and Operations team to bring content to life on the web and in inboxes. You’ll be our colleague in the International Marketing and Product team, with colleagues in Hangzhou, London, New York, and San Mateo.

Responsibilities:

• Develop, align, and execute a comprehensive editorial content strategy that serves our users and drives our growth.
• Partner with Product Marketing to understand our products and solutions and the difference they make for our users. Use this understanding to identify content opportunities and ensure that PingPong’s value comes across in our content.
• Partner with Digital Marketing to plan, execute, and optimize full-funnel experiments, driving prospective clients through the marketing funnel with content
• Partner with Business Development and Product Marketing teammates to contribute to the development of collateral and client-facing presentations.
• Manage external vendors and network of freelancers to support the development of content
• Launch and lead our global enterprise-focused newsletter(s) and blog
• Design, manage, and optimize our content development process
• Manage the team’s editorial calendar, ensuring timely delivery of content and coordinating with stakeholders to meet deadlines.
• Develop and refine our content marketing metrics and monitor and analyze content performance over time, deriving and applying actionable insights to improve content performance and ROI.
• This role is based in our NYC office with frequent collaboration with colleagues across Europe and Asia
• Qualifications:
• ~7-10+ years of relevant work experience that can span marketing, product marketing, content marketing, or journalism.
• Excellent written and verbal communication skills with superior attention to detail
• Should be familiar with the fintech landscape and technically savvy (e.g. conceptual understanding of APIs and their role in technology development)
• Highly collaborative team player with a track record of success in matrixed environments. You should be comfortable in the role of captain, player, or coach, depending on the project.
• Experience driving prospective enterprise clients through a marketing funnel using content; Familiar with B2B and Enterprise buyer journeys
• Ability to take complex business issues and solutions and structure messaging into simple and meaningful presentations
• Proficiency in using content management systems, analytics tools, and project management software.
• Ability to work in a fast-growing, dynamic, and ambiguous environment

PingPong Payments

Chicago Fire Football Club is a Major League Soccer team that was founded in 1997 and is Chicago’s ambassador to the global sport of soccer. The Club returned to Soldier Field as well as opened a new 50,000 square foot business office in the heart of the city. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the success of the Club in the coming years.

Job Overview:

Chicago Fire FC is seeking a highly-motivated, enthusiastic, creative, and strategic Director of Brand Marketing to oversee the Club’s day-to-day operations of brand marketing, advertising, social media, match presentation and grassroots events. The role will focus on achieving short- and long-term goals and the individual in this role must have a proven track record of conceiving and executing comprehensive marketing and advertising strategies and campaigns that are brand-forward and results-driven. This is a role for someone with a creative and entrepreneurial spirit, a fantastic collaborator and team player, who will push themselves and their colleagues to maximize their potential and business results. The role will report to the VP of Marketing & Matchday Experience.

Job Responsibilities:

• Partner with the VP Marketing and Creative Director on long-term brand strategy planning
• Develop and implement comprehensive marketing advertising campaigns to increase brand awareness, generate leads and support the growth of our fanbase, across various channels
• Manage brand health research and measurement and translate results into actionable strategy
• Ensure seamless marketing collaboration across all internal departments for the consistency of visual identity and brand voice
• Facilitate marketing strategy and programs for Kids Club, Grassroots, Pub Partners and Influencers
• Partner with Director of Marketing, Ticket Sales and Business Strategy & Analytics departments to launch and regularly promote ticket products and offers
• Collaborate with the Creative teams to produce promotional content that drives business results by using insights and data
• Partner with Creative Director to develop and implement match day presentation strategy and assets each season (visual identity, graphics, music selection, fan engagement, entertainment, etc.)
• Oversee social media strategy, content planning and day to day operations
• Assist with the development of Club’s merchandise design, collaborations and product launches
• Advise the Corporate Partnership department in the creation of marketing programs, promotions, and initiatives to integrate the Club’s corporate partners
• Provide marketing support to the Chicago Fire Foundation and its signature PLAYS (Participate, Learn, Achieve, Youth Soccer) program, ensuring visibility for the Club’s community efforts
• Support the Club’s content and creative design team
• Act as a brand steward for the Club’s visual identity both internally and externally, ensuring consistent use of all marks
• Serve as the advertising liaison to external media partners
• Facilitate the communication of the Club’s marketing plans with the MLS
• Cultivate a culture of enthusiasm, commitment, collaboration, results-driven and creativity across the Marketing department and organization
• Lead and mentor marketing team members, encouraging professional growth by identifying opportunities to help each person maximize their potential
• Ensure commitment to elevating all voices and diverse perspectives to find the best and most creative solutions
• Stay abreast of marketing and advertising industry trends
• Other duties as assigned

Qualifications:

• Bachelor’s degree in Sports Marketing, Communications, Marketing, or related field
• Minimum eight (8) years of relevant marketing experience
• Minimum four (4) years of experience managing, leading, and developing a team
• Proven experience and knowledge in brand marketing & advertising
• Demonstrated and proven experience and success in brand marketing and creative design
• Experience bringing a mindset of innovation to digital marketing, content development, and integrated marketing campaigns
• Previous experience working in professional, collegiate, or elite sports preferred
• Demonstrated leadership traits, experience managing and inspiring a team
• Positive attitude and desire to be successful while having fun within a professional and team-oriented environment
• Excellent time-management and organizational skills with the ability to prioritize and manage multiple duties under tight deadlines
• Proven ability to interact and brainstorm concepts within a team setting
• Great communicator, professional in presentation and able to work with multiple stakeholders and personalities
• Passion for understanding fans – what moves them, leads them to act, deepens connections, etc.
• Ability to work both independently and collaboratively to problem-solve, prioritize, and meet deadlines in a fast-paced environment
• Provide candid feedback with good intentions to help get the best out of colleagues
• Strong time management and project management skills
• Excellent interpersonal and communication skills, both written and verbal
• Bilingual Spanish fluency strongly preferred
• Ability to work non-traditional hours, in non-traditional settings, including all home games (or other work events) that fall on nights, weekends, and/or holidays

Please Note:

• Chicago Fire Football Club is committed to fostering, cultivating, and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore, we’d like to welcome all diverse candidates to apply to opportunities within our Club.
• Chicago Fire Football Club is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination. The Club does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.
• If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the Human Resources Department at [email protected] to let us know the nature of your request and your contact information

MLS Privacy Policy:

• By clicking apply, you agree to the terms of the MLS Privacy Policy. The complete details of the MLS Privacy Policy can be found by copying and pasting the following URL into a web browser: https://www.mlssoccer.com/legal/privacy-policy

Chicago Fire FC

Digital Campaign Manager/Analyst

Love food? Passionate about digital marketing? IN Food Marketing & Design is seeking a Digital Campaign Manager/Analyst to strategize, plan, manage and analyze digital media platforms across Google Ads and programmatic media. This includes collaboration and analysis of paid social (Meta, LinkedIn and YouTube) and digital publisher media for our growing list of top B2B and B2C food brands. 

The ideal candidate has a 4-year degree and has 3-4 years of experience of digital media planning experience, preferably in an agency setting. Must be Google Ads certified, and have experience managing campaigns, ideally for B2B. Must have a strong knowledge of Google Analytics. 

Specific responsibilities include:

·       Digital campaign strategy and management 

·       Collaborate with internal team and clients to determine goals, KPIs and campaign objectives

·       Recommend appropriate digital marketing mix for campaigns across Google and programmatic, collaborating with social team and media manager for digital campaign coverage

·       Brainstorm campaign tactics and A/B testing opportunities for upcoming campaigns

·       Bring deep knowledge of and mastery of global search engine marketing, display, video and social media with A/B testing and geo-based experimentation.

·       Conduct keyword research, ad copy testing, and landing page optimization to maximize campaign performance

·       Recommend campaign targeting and keyword recommendations 

·       Set up and provide daily management of all Google Ads and programmatic campaigns, and execute paid search bidding, targeting and campaign optimization

·       Collaborate with internal team on paid social and digital publisher media campaigns

·       Strategize areas for optimization and recommend /implement changes

·       Stay abreast of new technologies and how they can apply to campaigns

·       Stay up-to-date with industry trends, search engine algorithm updates, and best practices to ensure our strategies remain cutting-edge and effective.

·       Actively monitor daily and monthly budgets 

Campaign analysis:

·       Analyze cross-platform digital performance and web traffic, compiling monthly and quarterly reports to adjust and optimize tactics and campaigns (Google Ads, programmatic, digital publisher media and paid social)

·       Present reporting and analysis on virtual video calls with clients

·       Experience with quantitative analysis and delivering actionable insights

·       Work with team to implement key learnings into future campaigns

Preferred candidate will: 

·       Have strong understanding of client category landscape and competitive factors

·       Be self-starter who engages in pro-active communication with clients

·       Promptly alert clients of important updates, issues, questions and obstacle

IN Food Marketing & Design is a full-service advertising agency that specializes in the food industry. We received the 2023 Best Places to Work Award by the Mpls/St. Paul Business Journal. We are diligent problem solvers who love what we do, and it shows through our curiosity and contagious passion. We believe business is about more than profits, it’s about genuine care and connection to our community and the people we serve. That’s why we give back 5% of our profits to help alleviate hunger locally. If this sounds like you, we would love to hear from you. Email your application to [email protected]

IN Food Marketing & Design

About Us: 

FAT Brands is a leading global franchising company that strategically acquires, markets, and develops quick serve, fast casual and casual dining restaurant concepts around the world. The company currently owns 14 restaurant brands: Fatburger, Johnny Rockets, Buffalo’s Cafe, Buffalo’s Express, Round Table Pizza, Hot Dog on a Stick, Marble Slab Creamery, Great American Cookies, Pretzelmaker & Twin Peaks, Hurricane Grill & Wings, Elevation Burger, Yalla Mediterranean, Ponderosa and Bonanza Steakhouses and franchises over 2,000 units worldwide. Our dedicated support teams in operations, IT, purchasing, design, and marketing are committed to helping our franchisees succeed. 

Job Title: Off-Premise Marketing Coordinator 

What We’re Looking For: 

As an Off-Premise Marketing Coordinator, you’ll play a pivotal role in enhancing online ordering, third party delivery and catering revenue channels for our portfolio of brands. This role is instrumental in supporting our channel growth strategy, assisting franchisees with onboarding, and analyzing data to measure channel performance.  

Primary Responsibilities: 

• Coordinate off-premise marketing for franchisees, including onboarding with online ordering, catering, and third-party delivery. 
• Act as a liaison between franchisees and external marketing vendors, ensuring seamless communication and execution of off-premise marketing initiatives. 
• Collaborate with the IT department to troubleshoot any technical issues related to online ordering and off-premise marketing platforms, ensuring a smooth customer experience. 
• Develop an in-depth knowledge of online ordering and third-party delivery platforms, positioning yourself as an internal expert on these systems. 
• Monitor and analyze key performance metrics related to online ordering and off-premise marketing initiatives, providing regular reports and recommendations for improvement. 
• Participate in regular team meetings and brainstorming sessions to generate new marketing ideas and strategies that can benefit franchisees across the brand. 
• Maintain a strong focus on customer satisfaction, seeking feedback from franchisees and making continuous improvements to enhance their marketing support experience. 
• Plan and conduct training sessions for franchisees, both one-on-one and group settings, to educate them on strategies, tools, and best practices. Ensure franchisees have a solid understanding of how to effectively utilize marketing resources to enhance their restaurant’s performance and profitability. 

Job Requirements: 

• 1-3 years of marketing experience, preferably in a franchised restaurant environment. 
• A bachelor’s degree in business, marketing, communications, or a related field is preferred. 
• Excellent organizational skills with a keen eye for details, and the ability to take charge of projects and solve problems independently. 
• Proficient in both written and verbal communication. 
• Ability to meet deadlines and work effectively in both one-on-one and team settings. 
• Familiarity with Olo online ordering, third-party delivery platforms, and Asana is a plus. 
• This is a full-time remote position. 

FAT Brands is proud to offer a dynamic and exciting work environment with potential for growth. Benefits include:

• 100% employer paid medical, dental and vision insurance plans for employees and dependents (additional plans available at low cost)
• 401k
• Vacation
• Personal Time Off
• Birthday Pay
• Sick Pay
• FSA

FAT Brands Inc.

For over 76 years, Ernest Packaging Solutions has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people.

Ernest Packaging Solutions is currently in search of a Client Coordinator Manager (Customer service manager) for our division located in Reno, NV. This is a full-time position that offers a competitive base salary, along with benefits, and a WONDERFUL company culture.

We are searching for a Client Coordinator Manager who will direct and manage our customer service department. You will be responsible for creating the optimum client experience. Identifies, hires, and trains client service oriented personnel with strong sense of urgency and detail oriented skill sets. This role is key to our success.

Essential Functions

• Directs and manages customer service
• Coordinates service center activities through planning with departmental managers to ensure that the total client service objectives are accomplished in a timely and cost effective manner
• Establishes and monitors overall department performance
• Provides leadership and training to accomplish company goals and objectives

Additional Responsibilities

• Mentor: Insures the development of staff through regular performance review as it relates to departmental objectives
• Trainer and Evaluator: Establishing training program based on needs of department, objectives of company goals. Ensures highest level of skill development and client satisfaction
• Coordinates the development of our new Client Relationship Managers as it relates to the successful development of leads, territory management, account opportunity tracking, and priority setting
• Outbound Call Center, Lead Generation and Customer Service Leader: Uses proven call center and service programs to engage clients directly and tracking of client satisfaction, allowing for long term relationships and in depth account penetration
• Best Business Practices: Measures comparative business practices, keeps up to date on new techniques and trains staff on efficient, effective client engagement
• Assures corporation has up to date files on each customer
• Establish promotional outbound programs to increase sales
• Assures all corporate policies and procedures are communicated and followed

Qualifications

• Bachelor’s degree from accredited university and over five years call center/customer service management experience or equivalent combination of formal education/training and experience in the industrial packaging or related industry
• Familiarity with call center and customer service set up and organization
• Working knowledge of CRM management systems
• Thorough knowledge of outbound calling techniques and customer service measurements of success
• Demonstrated ability to communicate effectively both verbally and in writing
• Background with distribution methods, process improvement programs, and procedures

Ernest Packaging Solutions

For over 76 years, Ernest Packaging Solutions has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you’re worth with a lot of really awesome people.

Ernest Packaging Solutions is currently in search of a Client Coordinator Manager (Customer service manager) for our division located in Vista, CA. This is a full-time position that offers a competitive base salary, along with benefits, and a WONDERFUL company culture.

We are searching for a Client Coordinator Manager who will direct and manage our customer service department. You will be responsible for creating the optimum client experience. Identifies, hires, and trains client service oriented personnel with strong sense of urgency and detail oriented skill sets. This role is key to our success.

Essential Functions

• Directs and manages customer service
• Coordinates service center activities through planning with departmental managers to ensure that the total client service objectives are accomplished in a timely and cost effective manner
• Establishes and monitors overall department performance
• Provides leadership and training to accomplish company goals and objectives

Additional Responsibilities

• Mentor: Insures the development of staff through regular performance review as it relates to departmental objectives
• Trainer and Evaluator: Establishing training program based on needs of department, objectives of company goals. Ensures highest level of skill development and client satisfaction
• Coordinates the development of our new Client Relationship Managers as it relates to the successful development of leads, territory management, account opportunity tracking, and priority setting
• Outbound Call Center, Lead Generation and Customer Service Leader: Uses proven call center and service programs to engage clients directly and tracking of client satisfaction, allowing for long term relationships and in depth account penetration
• Best Business Practices: Measures comparative business practices, keeps up to date on new techniques and trains staff on efficient, effective client engagement
• Assures corporation has up to date files on each customer
• Establish promotional outbound programs to increase sales
• Assures all corporate policies and procedures are communicated and followed

Qualifications

• Bachelor’s degree from accredited university and over five years call center/customer service management experience or equivalent combination of formal education/training and experience in the industrial packaging or related industry
• Familiarity with call center and customer service set up and organization
• Working knowledge of CRM management systems
• Thorough knowledge of outbound calling techniques and customer service measurements of success
• Demonstrated ability to communicate effectively both verbally and in writing
• Background with distribution methods, process improvement programs, and procedures

Ernest Packaging Solutions

LMG is seeking our next amazing Content Director to join our growing team. The Content Director is responsible for leading a team of copywriters, reviewing their content, and coaching them to continually improve in their ability to communicate marketing messages to intended audiences.

At LMG, the Content Director is responsible for leading content strategy and execution to ensure that each piece communicates product benefits clearly and generates results. The content team writes, edits, and proofreads copy for a wide range of collateral including email, direct mail, trade show materials, video scripts, and in-store signage for nationally recognized brands. This is a management position representing the content team in the Creative Services department.

LMG currently has a two days/week in-office policy to reinforce collaboration, relationships, and our unique culture. Ability to work at least two days weekly in either the Dayton, Ohio or Charlotte, North Carolina office is required. Applicants that cannot commute to one of our offices weekly will not be considered.

Desired Skills

• Education and 5+ years of real-world management experience
• Ability to simplify and clarify concepts to help copywriters generate outstanding content and grow as writers
• Ability to take direction and feedback from clients and internal teams
• Comfortable sharing strategic approaches to content development and explaining intention
• Demonstrated ability to work independently as well as collaboratively
• Ability to work under pressure
• Sense of humor
• Confidence without arrogance
• Desire to be part of a small, experienced team committed to having fun while doing great work

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Employment Status: Exempt

Lunne Marketing Group