Cleveland Casting Calls & Acting Auditions

Be the Creative Force – Marketing and Public Relations Assistant Wanted!

Ready to take your marketing and public relations skills to the next level? We’re on the lookout for a dynamic Marketing and Public Relations Assistant to join our team.

Responsibilities:

• Assist in the development of persuasive communication materials for sales and events, including presentations, proposals, and sales scripts
• Support the coordination and logistics of various events, such as trade shows, conferences, and promotional activities
• Assist in crafting engaging and informative event invitations, promotional materials, and follow-up communications
• Collaborate with internal teams and external partners to ensure smooth event execution
• Analyze event feedback and data to identify areas for improvement
• Work closely with cross-functional teams to maintain consistent messaging and branding
• Stay up-to-date with industry trends and best practices in sales and event coordination

Requirements:

• Bachelor’s degree in Marketing, Public Relations, Communications, or a related field
• Strong written and verbal communication skills
• Excellent organizational and multitasking abilities
• Attention to detail and commitment to delivering high-quality work
• Proficiency in Microsoft Office Suite
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams
• Strong analytical skills with the ability to interpret data and draw insights
• Previous experience or internships in marketing, events, or public relations are a plus

Join our team and gain valuable experience in marketing, events, and public relations. This role provides a unique opportunity to contribute to our success in various aspects of our business. Apply now to become our Marketing and Public Relations Assistant and embark on an exciting career path!

RecVance

Job Summary:

reLink Medical is seeking a highly motivated and creative Social Media and Event Coordinator to join our dynamic marketing team. The successful candidate will play a pivotal role in enhancing our brand presence and engagement through social media platforms, with a specific focus on leveraging LinkedIn’s vast networking opportunities. Additionally, the coordinator will be responsible for planning, coordinating, and executing impactful events that align with our company’s mission and values.

Key Responsibilities:

Social Media Management:

·      Develop and implement strategic social media plans, with an emphasis on LinkedIn, to drive brand awareness, engagement, and lead generation.

·      Leverage professional networking features to foster connections with industry professionals, potential clients, and thought leaders.

·      Create, schedule, and curate compelling content for various social media platforms, tailoring messaging to professional audience.

·      Monitor and respond to comments, messages, and mentions across social media channels, especially LinkedIn, to engage with our online community.

·      Collaborate with the marketing team to align social media efforts, particularly on LinkedIn, with overall marketing campaigns and initiatives.

·      Track and analyze social media performance metrics, focusing on LinkedIn, to optimize content and strategies for maximum impact.

Event Coordination:

·      Plan, coordinate, and execute company events, both virtual and in-person, with an understanding of how to utilize LinkedIn to promote and enhance event attendance.

·      Manage all aspects of event logistics, including venue selection, vendor coordination, budget management, and on-site event coordination.

·      Collaborate with internal teams to ensure events align with marketing objectives and effectively showcase reLink Medical’s services.

 ·      Develop and distribute event-related materials, invitations, and promotional content using event promotion features.

Content Creation and Design:

Work together with the Marketing team to create visually appealing and engaging social media content, especially for LinkedIn, that resonates with our professional audience. Utilize graphic design tools to craft eye-catching visuals, including infographics, social media graphics, and event banners optimized for LinkedIn.

Community Engagement and Outreach:

·      Foster meaningful connections on LinkedIn with healthcare professionals, decision-makers, prospects, industry influencers, and partners.

·      Monitor LinkedIn groups and industry trends to identify opportunities for engaging content and event themes that resonate with LinkedIn’s professional community.

·      Identify and engage with potential collaborators, sponsors, and speakers for events, leveraging LinkedIn’s networking capabilities.

Reporting and Analysis:

·      Prepare reports on social media performance, with a focus on LinkedIn analytics, event success, and audience engagement.

·      Analyze data to identify trends, opportunities, and areas for improvement in LinkedIn and social media strategies.

Requirements:

·      Bachelor’s degree in marketing, Communications, or related field preferred

·      Proven experience in social media management, with a strong emphasis on LinkedIn.

·      Proficiency in social media platforms, social media management tools, and content creation tools.

·      Strong written and verbal communication skills, heavily detail oriented

·      Creative mindset and ability to tailor content for LinkedIn’s professional audience.

·      Excellent organizational and project management skills, with the ability to multitask and meet deadlines.

·      Knowledge of the healthcare industry and medical equipment disposition is a plus.

·      Passionate about social media trends, digital marketing, and event planning.

Join us at reLink Medical and be part of a dynamic team that maximizes the potential of LinkedIn and other social media platforms to connect, engage, and create impact in the healthcare industry. If you have a proven track record in leveraging LinkedIn for business growth, we look forward to receiving your application!

reLink Medical®

Product Manager

Remote

Contract to Hire

The Product Manager is responsible for the product planning and execution throughout the Product Lifecycle, including gathering and prioritizing product and customer requirements, defining the product vision, and ensuring revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals.

This Product area is related to Work Order Management and Mobility for our Enterprise Maintenance solution that keeps our stores, manufacturing sites, distribution and fulfillment centers and our fleet running. The area is very dynamic as the work and needs differ for the different business units and roles. Preference will be given to a product manager who is versed in maintenance, Maximo and mobile solutions.

Key Responsibilities

• Manage all technical aspects of product through product lifecycle
• Work directly and indirectly with business stakeholders, vendors and third parties to ensure execution of deliverables
• Create, maintain and communicate product catalog and technology roadmaps, including near-term delivery, to engage stakeholders across the organization
• Identify, measure and improve key product catalog metrics to enhance the customer experience, and create a compelling, relevant product vision using web metrics, customer insights, feedback, research and internal operational metrics
• Elicit, define and analyze medium to complex requirements in various formats ensuring they are testable, measurable and traceable
• Set criteria for minimum viable product to increase the speed/frequency with which enhancements and new capabilities are delivered
• Lead the appropriate teams to refine, prioritize and manage requirements using various tools (e.g., templates, team backlogs, requirements management or agile task management applications)
• Lead requirement walk-throughs with key stakeholders using various methods (e.g., team demos, workshops, sprint planning and backlog refinement sessions)
• Identify and estimate anticipated work efforts based on priority using requirement work plans, program increment (PI) planning, and sprint planning
• Define and resolve dependencies, issues and risks and identify impacted areas through team collaboration
• Break down a medium to complex vision into smaller projects, initiatives or features

Brooksource

Company Overview

Intelligent Mobile Support (“IMS”) is a high growth mobile app company offering a dynamic new way to help HVAC contractors sell to homeowners. Our market leading sales app, Sales Builder Pro, has seen explosive growth with its proven track record of helping contractors sell more in less time. With Sales Builder Pro, in-home service providers such as local HVAC contractors are better able to communicate their value proposition. They can configure, price and finance HVAC equipment, accessories, and service plans faster than ever before. In summary, by creating the best consumer buying experience we make it easier to sell.

Most of our demand (80%) comes from our channel partners including regional distributors, national Original Equipment Manufacturers (OEMs), and customer referrals. Thus, this position is devoted to encouraging that demand to grow as well as driving organic demand directly from contractors new to our solution.

In addition to offering a cutting-edge solution to our customers, our company strives to offer opportunity and a great working environment to our employees. We have a friendly culture, a small tight knit team-oriented atmosphere, the opportunity to work remote, and for our employees to have a major impact on our customers and the organization overall.

Position Overview

The Marketing Manager will be responsible to lead the demand generation/marketing efforts across all channels: contractors, regional distributors, and national OEMs with the ultimate goal of delivering highly qualified leads to Sales. Reporting to the CEO while working hand-in-glove with sales, this role will provide the opportunity to develop and implement marketing strategies and tactics that will fundamentally impact the long-term growth and success of the company.

Major areas of responsibility are to:

• Establish a scalable, repeatable lead generation strategy and methodology to increase the quality and quantity of inbound leads through coordinated marketing efforts, including direct email campaigns, trade events, and digital content marketing.
• Work with our channel partners to drive inbound leads. Our channel partners include regional distributors and national Original Equipment Manufacturers (OEMs)
• Establish a strong working relationship and collaborate with our Sales team to maintain a pulse on the competition, customer feedback and the market overall to evolve programming accordingly over time.
• Manage, maintain, and continuously improve the data integrity within HubSpot our CRM that is used for email campaigns, landing pages, blogs, and as our content management system for our web presence.
• Create B2B marketing content either independently or through our external marketing agency including email communications, PPT presentations, video-based customer testimonials, blog posts, social media, press releases, white papers, trade show flyers, and any other content to amplify our voice and improve our competitive position.
• Create campaign KPIs and benchmarks to measure marketing campaign effectiveness. Report on key performance metrics and make strategic recommendations and tactical changes as needed.
• Track budget, vendor invoices, schedules and oversee the B2B content calendar.

Candidate Requirements

• Bachelor’s Degree in Marketing, Communications or related field is preferred.
• 3+ years of relevant, B2B demand generation focused marketing experience.
• Experience in a start-up, small business or high growth environment coupled with experience working in or with the HVAC industry (or related trades such as plumbing or electrical); software industry experience is strongly preferred.
• Experience with HubSpot is strongly preferred; experience with any CRM tool coupled with an ability to quickly learn HubSpot will be considered.
• Experience in the development of digital marketing campaigns on platforms including Google, YouTube, Facebook, Twitter, and LinkedIn.
• Excellent verbal, written, and interpersonal communication skills, coupled with experience in writing and editing marketing content.
• Ability to travel (about 5%/1 trip per quarter) is required to participate in regional and national trade shows.

Personal & Professional Qualities

The successful candidate will possess a wide range of personality traits, work habits, communication and social skills necessary to work effectively within the Intelligent Mobile Support environment. Our culture is flexible, yet intense due to our growth, and requires a great deal of accountability from our team. This person must possess both personal and professional integrity, strong communication skills and a desire to succeed in a challenging environment.

We strive to hire employees who:

• Have an interest in creating value for our customers and for the organization as a whole.
• Are open and honest.
• Have a willingness to have fun and keep a sense of humor.
• Will work hard and give it their all every day.
• Are willing to be adaptable, creative and are comfortable with the ambiguity that surrounds a young, rapidly growing company.

Intelligent Mobile Support, Inc.

The Customer Care Manager is responsible for the overall management of the NAM Service center. This position will handle a broad range of customer service-oriented duties including the attainment of service level targets and the monitoring and continuous improvement of systems and service levels. The Customer Care Manager is responsible for managing service department team members (local and remote employees), including customer service, and repair technicians. This position is responsible for assisting with the implementation and the control and further development of the ZOHO Desk ticket system. This position is responsible for the control, monitoring and tracking of repair services offered through the G4 technology and database.

A key responsibility of the Customer Care Manager role is to foster the COLTENE image within customer base and to offer exemplary customer service and to maintain a good relationship with all internal and external customers. Establishing trust, rapport and demonstrating consistent and high quality of service is core to being successful in this role and ensuring customer satisfaction.

Duties and responsibilities

• Effectively manages team members, including technicians and customer service representatives to ensure team objectives and sales goals are being carried out.
• Displays extensive working knowledge of industry standards and practices, including product details and company services offered.
• Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of customer concerns or complaints quickly and professionally.
• Assists with or performs administrative tasks.
• Develops working knowledge of industry regulations, restrictions, and laws, while ensuring the service department adheres to all regulations.
• Sets up and maintains service desk, including managing service desk team members and evaluating desk efficiency.
• Resolves service desk problems and improves current service desk methods to increase productivity and customer service.
• Works with Quality team members to monitor department issues and client complaints to define patterns and works to lessen recurring issues.
• Regularly audits work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.
• Control, monitors, and tracks productivity and service through the G4 technology and database
• Control and further development of the ticket system.
• Development and implementation of training courses and workshops in the field of service orientation, complaint processing and communication
• Establishing and monitoring the quality assurance of customer services
• Close cooperation with the internal interfaces such as product management, production, and quality assurance.
• Identification of new fields of action and strategic development of customer service.
• Participation in international projects within the COLTENE Group.
• Works to understand the dental business so conversations with customers are very relatable and relevant.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

The minimum qualifications listed below are representative of the knowledge, skill and/or ability needed in order to successfully perform the job.

• BA/BS college degree with emphasis in marketing, sales, or business
• 5 + years preferred of related professional experience in setting up and managing customer service units.
• Industry experience in the healthcare segment is required.
• Excellent analytical skills and IT understanding
• Detail-oriented
• Must have organizational skills and ability to multi-task and prioritize.
• In-depth experience in leading and developing employees.
• Familiar with building and leading virtual teams
• Knowledge of dealing with ticket and CRM systems (experience with ZOHO Desk is desired)
• Familiar with developing and implementing service strategies.
• Experienced in the application of quality assurance measures for the service sector.
• Experience in the conception and implementation of workshops or training in the field of customer service is desirable.
• Experience with international, multilingual customer projects.
• Strong communication skills and service orientation.
• High social skills and excellent teamwork skills
• Hands-on mentality
• Proficient in English

Working conditions

While performing the duties of this job, the employee works in primarily an office environment. The noise level in the work environment is quiet. This is a full-time salary exempt position requiring at least 40 hours per week, with hours of work and days scheduled determined by the VP of NAM Sales & Marcom. Special circumstances such as off shift and weekend work might occur on rare occasions. This position requires minimal travel.

Physical requirements

While performing the duties of this job, the employee is primarily sitting for prolonged periods of time. Standing, walking, or bending will occur from time to time. Prolonged periods of concentration and focus are required along with adequate interpersonal skills and the ability to deal with stress of time constraints. The employee is required to use hands and fingers to handle or feel objects; reach with hands and arms; and talk and hear. This position requires regular and consistent attendance at the facility.

Direct reports

Customer Service and Repair Functions

It is the policy of Coltene to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Coltene will provide reasonable accommodations for qualified individuals with disabilities.

Benefits

Coltene offers a comprehensive employee benefit program that enables our employees to stay healthy, feel secure and maintain a work/life balance:

• Generous Paid Time Off | Holiday Pay | Medical/Prescription Insurance | Dental Insurance | Vision Insurance | Health Savings Account (HSA) | Company-Paid Life and AD+D Insurance | Company-Paid Long-term and Short-term Disability | Voluntary Life Insurance | Voluntary Critical Illness, Hospital and Accidental Injury Insurance | 401(k) | Tuition Reimbursement Program | Pet Insurance

COLTENE USA

This can be a fully remote role

RESPONSIBILITIES:

• Collaborate with Regional business leaders (US, CA, EMEAA, China), digital brand communications team, CMI and agency partners to develop, manage and execute an impactful marketing strategy with brand focused content to elevate the House of Rohl brand driving business goals and KPIs.
• Embody the House of Rohl brand vision and act as the gate keeper with the Regions to collaboratively develop brand focused content including brand photography, brand collateral, videography, social media and digital marketing campaigns working proactively with external partners/vendors.
• Maintains a deep understanding of the demographics, psychologies, and behavioral drivers of the House of Rohl consumer segments
• Optimize annual brand investment while managing the daily and monthly budget details
• Work collaboratively across US and CA to drive the development and execution of the overarching public relations plan
• Collaborate to optimize the House of Rohl experience at the Merchandise Mart in Chicago including visual merchandising, products, communications, events and designer engagement.
• Collaborate with the paid media team and the PR agency to drive awareness and conversion
• Develop a clear understanding of the primary and secondary target audiences for House of Rohl; track and report performance against established KPIs and benchmarks on a Regional level.
• Manage website content to ensure messaging and creative is constantly being refreshed and aligns with current campaigns, including merchandising of homepage and products pages
• Manage email marketing strategy, including creating content calendars for email campaigns in collaboration with the BU, copy direction, briefing the agency on direction to drive both consumer and designer engagement.
• Drive the visual communication across the organization to amplify the House of Rohl brand story and ensure alignment with brand strategy at all times.

Qualifications

• Bachelor’s degree in Marketing is required. MBA or equivalent is preferred.
• Minimum of 7 years in CPG brand marketing or in advertising/public relations/communications with an agency with a keen understanding of brand building and strategy.
• Strong understanding of market research and consumer segmentation a must.
• Demonstrated experience managing external agencies through communication of a clear vision, strategy and target KPIs
• Experience developing and executing a multi-channel PR strategy in the luxury market

The base salary range for this role is between $102,300 – $115,000.

Additional Information

At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments: water, outdoors and security. We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates. Please visit our website at fbin.com to learn more

Equal Employment Opportunity

FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information.

House of Rohl

Top 3 Skills:

• Data Analysis
• Product Management
• Power BI

The candidate needs to be very good at engaging with business stakeholders on their questions/problems, identifying data that can answer those questions and working between the business and technology to connect the two.

MINIMUM POSITION QUALIFICATIONS :

• 3+ years of experience using data analytics to drive business outcomes
• At least 1-2 years of experience with Power BI
• Ability to identify metrics/key performance measures and use data to drive decisions that enhance the customer & user experience
• Ability to engage with stakeholders and facilitate sessions to understand problems and gather requirements
• Working knowledge of data infrastructure and manipulation technologies
• Excellent oral/written communication skills and extreme attention-to-detail
• Demonstrated leadership experience in product management
• Proficient Microsoft Office skills

DESIRED PREVIOUS JOB EXPERIENCE/EDUCATION

• Knowledge of / experience in computer science, business, marketing, data science, statistics/analytics
• 3+ years of software development, product management or business analyst experience in a technology business with demonstrated success in sales and/or customer use through the delivery of new / evolving products
• Any experience implementing Power BI on behalf of the organization
• Any experience working with Microsoft cloud technologies (Synapse, Azure, etc.) and other data solutions like Alteryx or Tableau
• Any experience working in a matrix organization
• Any experience with iterative product development (Agile)
• Any experience using Atlassian products
• Any product management experience with a multi-channel retailer

Key Responsibilities

• Engage directly with business units and end users for research, stakeholder updates and collaboration
• Identify product requirements and future enhancements through collaborative engagements to support product strategies
• Work with engineering and business counterparts to identify, secure and analyze metrics from across the organization’s data portfolio
• Create, maintain and communicate product catalog roadmaps, including near-term delivery and 1-2 year product evolution, to engage stakeholders across the organization in aligning and supporting company and business unit strategies
• Identify, measure and improve key product catalog metrics to enhance the customer/user experience, and create a compelling, relevant product vision using web metrics, customer/user loyalty/insights, customer/user feedback/research and internal operational metrics
• Set criteria for Minimum Viable Product to increase the speed/frequency with which enhancements and new capabilities are delivered

Apex Systems

*This position is located in our Westlake, OH office and eligible for a hybrid schedule.

*The Product Market Manager will be focused on one asset class: Precious Metals, Modern Finance, or Digital Currency.

JOB OVERVIEW

The Product Market Manager will be responsible for building and maintaining strong relationships with our clients and partners, identifying opportunities for growth and expansion, and ensuring a great client experience throughout the customer’s journey.

In this role you will be tasked with creating partner success plans, planning integration approaches, and ensuring successful completion of onboarding activities across Equity’s products. You will be asked to work closely with sales and marketing to develop product solutions that solve a broad array of customer challenges for both B2B and B2B2C relationships.

RESPONSIBILITIES & DUTIES

• Set the product vision and product roadmap, including new features and products
• Become “the voice of the customer” prioritizing and addressing pain points, uncovering growth opportunities, reducing churn, and increasing the customer lifetime value
• Partner with internal teams, including product, marketing, and support, to advocate for the customer’s needs and ensure a seamless customer experience
• Analyze data and utilize data-driven recommendations to identify and act on strategic opportunities to drive an increase Equity Trust market share
• Create success plans for each new partner that streamlines onboarding and optimizes new API partners (technical integration, onboarding, and growth of hosts/listings)
• Represent the company in external meetings and industry events
• Develop strong and long-lasting partnerships at various levels
• Hold regular monthly optimization calls and Quarterly Business Reviews (QBRs) with the partners
• Develop deep knowledge of the assigned client’s business and become the go-to source for all information relating to market dynamics for internal and external partners
• Design and lead consultative interactions with partners to understand and translate their goals, systems, and processes to determine the appropriate product solution stack to successfully complete onboarding
• Creates and manages product documentation, solution overviews, onboarding materials, and other assets to support the sales process. Partners with marketing department to appropriately represent solution stack within written and digital assets
• Stay up to date with industry trends, best practices, and competitor offerings to ensure our company remains competitive in the marketplace
• Develops and maintains reports that measure the quality and performance of products and partners
• Assists with financial analysis and budget management of partner opportunities
• Presents to senior leadership and executive committee updates and reviews of onboarding pipeline
• Performs other duties as assigned

QUALIFICATIONS

• Bachelors degree in Business Management, Marketing or related field preferred
• 5 years of experience in product management, software/technical, tech software, and/or implementation analyst
• Banking and financial services experience a plus
• 10-15% travel required

PROFESSIONAL CERTIFICATIONS

• None Required

TECHNICAL SKILLS

• Ability to compile data and synthesize it into actionable information
• Proficient with Microsoft Office applications
• Intermediate experience APIs, e-commerce
• Marketing and technical documentation experience a plus
• Project Management experience a plus

CULTURAL COMPETENCIES

In addition to our core company competencies of Cultivates Innovation, Nimble Learning, Action Oriented, Collaborates, and Being Resilient, a successful candidate in this role should exhibit the following behavioral competencies:

• Customer Focus
• Plans & Aligns
• Optimizes Work Processes
• Courage

PHYSICAL DEMANDS/WORK ENVIRONMENT

This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the associate is regularly required to speak and hear. The associate is frequently required to sit for extended periods of time, as well as stand, walk, use hands and fingers, and reach with hands and arms. This job requires the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.

DISCLAIMER/ASSOCIATE ACKNOWLEDGEMENT

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Equity Trust Company

At Fortune Brands Innovations, we believe that our innovation and success are fueled by the passion of our people and the strength of our teams. Together, we work to fulfill dreams of home by aligning around common goals, being agile in the face of change, holding ourselves accountable, and acting with integrity and transparency. We succeed when everyone belongs and strive to build a Home for All where all associates can be their true, authentic selves at work. Learn more about our culture here.

Job Description

Are you organized, passionate, and goal-oriented? Fortune Brands Innovations is looking for a Project Manager to make project goals their own and use their skills and expertise to inspire the project team.

As a Project Manager within Fortune Brands, you will be responsible for leading and managing the execution of new product development projects from ideation to commercialization. You will develop project plans to ensure projects are completed within scope, on time, and within budget while meeting or exceeding cost and quality specifications. As the project manager, you will play a critical role in our success, leading cross functional teams to effectively deliver key new products to the business.

Key Responsibilities:

• Lead multiple end-to-end strategic projects across several product lines and channels
• Use the Fortune Brands Innovation (FBIN) enterprise Project & Portfolio Management (PPM) system to plan, track, and coordinate project activities.
• Utilize FBIN’s Product Development Process , ensuring timely and accurate gate reviews and routine reports are conducted on assigned projects. Responsible for assuring process discipline within project teams.
• Develop, monitor, and control project schedules with proactive risk mitigation and issue resolution.
• Ensure project deliverables and tasks are appropriately resourced
• Be proactive to mitigate risk and take corrective actions as required to deliver complete scope, at desired quality, cost targets, on time and within budget.
• Effectively manage change and communicate to stakeholders as needed.
• Perform post launch audits on projects to ensure targets have been met and report gaps to planned business profitability.

Qualifications

• Bachelor’s degree in Business, Engineering, or related field is required
• Minimum 3 years experience in a fast-paced Product Development environment leading cross-functional teams utilizing project management methodologies and project execution best practices
• PMI PMP certified, Agile experienced, and advanced MS Project skills are preferred.
• Demonstrated ability to apply discipline in the use of project management toolset (scope, schedules, budgets, reports, risk management, updates).
• Proven ability to engage and lead cross-functional teams, driving decisions to deliver the product requirements
• Advanced communication, negotiation, conflict resolution capabilities

Additional information

Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments: water, outdoors and security. We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates. Please visit our website at fbin.com to learn more.

Equal Employment Opportunity

FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information.

Therma-Tru Doors

About us

We’re a boutique wealth management firm proudly based in the heart of downtown Toledo. Boasting a dynamic team of 12, our expertise focuses on holistic wealth management solutions, including investment, tax, and risk management, focusing on the complex needs of our high-net-worth clientele. As we journey through a phase of growth, we’re looking to add members to our team who share a desire to create a high-touch, client-focused approach while incorporating technology-forward solutions. We’re looking for a candidate who is ready to step in and be part of our mission to not only expand but also redefine wealth management in our beloved community.

Job Description:

We are seeking a customer service-focused, tech-savvy Client Service Manager to join our team. Our approach combines the personalized attention and care of a small boutique firm with a technology focus to ensure the highest level of service for our clients.

Responsibilities:

• Serve as the main point of contact for clients for all service-related inquiries and issues, ensuring their concerns are addressed promptly and effectively.
• Leverage state-of-the-art technology to streamline client interactions, maintaining a high level of responsiveness and professionalism.
• Collaborate with our wealth management team to provide comprehensive financial services tailored to individual client needs.
• Handle a large service workload while maintaining attention to detail and accuracy.
• Regularly review client accounts and performance to identify potential issues or opportunities for improvement.
• Cultivate strong, long-term client relationships through regular communication and high-quality service.
• Conduct client meetings, either in-person or via digital platforms, to discuss financial goals, investment strategies, and progress toward objectives.
• Remain up-to-date with industry standards, changes, and trends in wealth management and customer service to continually enhance the client experience.

Qualifications:

• Minimum of 5 years of experience in a client-facing role within the wealth management industry.
• Demonstrated understanding of the unique needs and expectations of high-net-worth clients.
• Excellent customer service and interpersonal skills with a passion for creating a world-class client experience.
• Technologically adept with the ability to quickly learn and effectively utilize new software and tools.
• Strong organizational skills with the ability to manage a large workload under tight deadlines.
• Exceptional communication skills, both written and verbal.
• A proven track record of problem-solving and critical thinking skills.
• Ability to work independently and collaboratively within a team.

If you are looking for a challenging and rewarding opportunity to utilize your skills and experience in the wealth management industry, we would love to hear from you. Apply today to join our dedicated team and help us continue to set the standard for superior client service.

Job Type: Full-time

Benefits:

• Health insurance
• Paid time off
• Paid training
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Customer service: 3 years (Preferred)
• Wealth Management Office: 3 years (Preferred)



Work Location: In person

Croak Capital