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  • OH
  • Ohio
$$$

Our client, a popular beauty brand and cosmetic retail chain, is actively searching for a Senior Marketing Manager to join their San Francisco Team. In this role the you will join a high-performance Marketing ream to drive and deliver business goals and objectives. You will work closely with key partners in Marketing, Merchandising, Promo/Loyalty, Campaigns & Content.

*Please note this is 6-month temp role – $48/hr*

Responsibilities:

  • Responsible for driving and achieving sales targets for marketing channels
  • Set the direction for growth opportunities and areas of strategic local focus
  • Forecast, prepare and manage Retention Marketing financial objectives as well as budgets
  • Build relationships with key cross-functional partners
  • Partner with Marketing Effectiveness / analytics teams to uncover Canada -unique insights to drive channel performance
  • Oversee email and mobile messaging calendar strategy & planning to ensure team delivers and timely deployment of those campaigns
  • Manage team of 3 direct reports with a focus on coaching, developing & retaining high performing talent
  • Support efficient processes and operations across Canada local and North American leverage ways of working, identifying and implementing process opportunities

Requirements:

  • 6+ years of relevant experience, strong retention marketing background
  • Superior written and oral communication skills
  • Exceptional ability to work in a cross-functional environment
  • Excellent knowledge of current retention marketing landscape and industry trends
  • Proven ability to take initiative, stay flexible, and excel in fast-paced, high-volume and deadline-driven environment
  • Well-organized, extremely detailed, project and results oriented
  • Email and mobile marketing experience
  • Consumer goods and retail experience preferred

Please submit your resume for consideration!

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/.

Career Group

$$$

Our client, a popular beauty brand and cosmetic retail chain, is actively searching for a Senior Marketing Manager to join their San Francisco Team. In this role the you will join a high-performance Marketing ream to drive and deliver business goals and objectives. You will work closely with key partners in Marketing, Merchandising, Promo/Loyalty, Campaigns & Content.

*Please note this is 6-month temp role – $48/hr*

Responsibilities:

  • Responsible for driving and achieving sales targets for marketing channels
  • Set the direction for growth opportunities and areas of strategic local focus
  • Forecast, prepare and manage Retention Marketing financial objectives as well as budgets
  • Build relationships with key cross-functional partners
  • Partner with Marketing Effectiveness / analytics teams to uncover Canada -unique insights to drive channel performance
  • Oversee email and mobile messaging calendar strategy & planning to ensure team delivers and timely deployment of those campaigns
  • Manage team of 3 direct reports with a focus on coaching, developing & retaining high performing talent
  • Support efficient processes and operations across Canada local and North American leverage ways of working, identifying and implementing process opportunities

Requirements:

  • 6+ years of relevant experience, strong retention marketing background
  • Superior written and oral communication skills
  • Exceptional ability to work in a cross-functional environment
  • Excellent knowledge of current retention marketing landscape and industry trends
  • Proven ability to take initiative, stay flexible, and excel in fast-paced, high-volume and deadline-driven environment
  • Well-organized, extremely detailed, project and results oriented
  • Email and mobile marketing experience
  • Consumer goods and retail experience preferred

Please submit your resume for consideration!

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting workgrades.com/home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. California applicants, please view our Privacy Notice here: https://careergroupcompanies.com/california-privacy-notice/.

Career Group

Scene75 is proud member of the Five Star Parks and Attractions Family of Fun and an incredible indoor theme park and event space built for fun for all ages.

Not only do we have hundreds of arcade games, go karts, mini golf, roller coasters, laser tag, and jump attractions… we also have some of the best party and event spaces in the city.

We want to fill it with someone who has the local knowledge and experience selling events to both the youth, adult, social and corporate markets. The position is anchored in a very nice compensation package with un-capped commission, incredible operations team that wants you to sell and for them to execute, along with a wonderful health and benefits package, plus a work-flow related schedule makes this a very attractive role.

Responsibilities

·     This position reports directly to the Wedding & Event Director and is responsible for the selling, planning and coordinating of all aspects of birthday, private event and corporate meeting functions held at the park.

·     Help solicit new customer relationships while maintaining existing relationships that drive revenue and events throughout the year

·     External markets may encompass birthdays, school events and lock-in, field trips, corporate events/meetings/training, receptions, and personal milestone events; (others may include holiday parties, school athletic banquets, and fundraisers.

·     The Sales Manager will be an ambassador for the park, fostering relationships with individuals & corporations who book events to maintain repeatable and predictable business while prospecting for new events.

·     The role extends eternally from the park to community and networking events which heighten awareness within the city and is also responsible for being a positive role model in both social media formats and public forums by being active and showing consistent participation in all public-facing opportunities

·     This position works closely with the operations team and the entire staff to communicate upcoming events.

·     S/he is responsible for generating a definitive sales and marketing plan to achieve departmental revenue goals which meet and exceed sales goals and budgets

Qualifications

·     3 years of related experience preferably in hospitality/service industry, or equivalent combination of education and experience

·     Knowledge of how to use social media to drive sales is required: Including Linkedin, Facebook, Instagram, Pinterest etc…

·     Must have a positive, engaging, and team-oriented view on the workplace.

·     Proficient in computer software including Microsoft Word, Excel and CRM

·     Solid time management, organization and prioritization skills;

·     Excellent customer service orientation and focus on customer satisfaction required

·     Strong leadership and people skills, plus the ability to build and foster a team environment desired

·     Valid driver’s license required

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

·     While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, talk, read, write, climb, balance, reach, stoop, kneel, crouch or crawl. May be required to lift or move objects up to 20 pounds..

Five Star Parks and Attractions

The Missionaries of the Precious Blood United States Province is seeking a Director of Communications to formulate and coordinate an overall communications strategy that enables the Congregation to fulfill its mission internally and externally.

The director is responsible for all media outlets including web communications, broadcast email, social media, and print, as well as for facilitating communication with constituents and ministries. Bachelor’s degree (Master preferred) in communications or public relations, along with a minimum of ten (10) years’ experience in a comparable responsible position. Prior experience in Catholic communications strongly preferred. Must be a practicing Roman Catholic in good standing. Offices located in Dayton & Celina, OH; Chicago, IL; Liberty, MO.

Interested candidates can send their resume by clicking the “Apply” button in the top right corner.
St. Charles Center

POSITION OBJECTIVE

The Assistant Director of Development and Alumni Communications, Health Sciences, supports the planning and implementation of important initiatives for schools and programs in the health sciences (as well as other strategic business units, as assigned), including the preparation of materials directed at constituents including but not limited to alumni, donors, and potential funders. The assistant director will work closely with the Executive Director of Development and Alumni Communications to incorporate health sciences’ development, alumni relations and communications strategies into the university’s overall direction and will participate in the ongoing development and execution of that strategy. Functioning as an integral member of the Development and Alumni Relations team, the assistant director will work in partnership with colleagues in development communications and University Marketing and Communications more broadly, university development leaders, and other constituents with the ultimate goals of professionally presenting the university’s health sciences’ efforts to internal and external constituencies and raising local, regional, state, national and international support.

ESSENTIAL FUNCTIONS

  1. Write and edit copy for a wide range of materials—including brochures, one-pagers, cases for support, and magazines or related articles—describing funding needs and opportunities. Develop and implement communications strategies and materials, including print and digital alumni and friends publications, and collaborate with stewardship and annual fund colleagues producing communications that recognize supporters. (65%)
  2. Collaborate with colleagues in development and alumni relations communications and the Executive Director to facilitate strategic development projects and initiatives in the cultivation of prospective donors, acquisition of gifts, and subsequent recognition of supporters in the health sciences. (15%).
  3. Become knowledgeable about health sciences programs, leaders and faculty, current activities, and strategic priorities to produce high-level assistance and participate in or lead a variety of special projects as the Executive Director for Development and Alumni Communications assigns. (10%)

NONESSENTIAL FUNCITONS

  1. Work with key health sciences’ constituents to prepare presentations to various types of donors (individuals, associations, foundations, and corporations) for special health sciences’ initiatives. (5%)
  2. Advise the health sciences leaders as to projecting the highest level of professionalism possible in all interactions and communications. (5%)
  3. Perform other duties as assigned. (<1%)

CONTACTS

  • Department: Contact with staff as required to perform essential functions.
  • University: Contact with schools and administrative departments, faculty and staff as required to perform essential functions.
  • External: Regular contact with alumni, friends, and donors.
  • Students: Occasional contact with undergraduate, graduate, and professional students as required to perform essential functions.

SUPERVISORY RESPONSIBILITIES

  • No supervisory responsibility.

QUALIFICAITONS

  • Experience: 5 or more years of progressive experience in planning and implementing an organization’s various communications. Work with an organization’s leadership/executives in communicating key messages preferred. Experience with development preferred.
  • Education: Bachelor’s degree required.

REQUIRED SKILLS

  1. Ability to interact with colleagues, supervisors, and customers face to face. Effective and professional communication skills, including verbal, written and non-verbal.
  2. Excellent interviewing, writing, editing, and proofreading skills.
  3. Strong organizational skills; ability to multitask, organize and prioritize projects and tasks.
  4. High degree of energy, creativity and flexibility.
  5. Strong interpersonal skills; must be able to work effectively with various individuals internal as well as external to the university.
  6. Ability to interact with colleagues, supervisors, and customers face to face.
  7. Ability to work both independently and collaboratively with colleagues.
  8. Proven ability to meet deadlines.
  9. Proficiency in working with Microsoft Office, Google Workspace, and Adobe Creative Cloud.
  10. Knowledge of health sciences education and research is desirable; college or university experience is highly desirable.
  11. Ability to meet consistent attendance.
  12. Familiarity with Mac platform.
  13. Familiarity with web content management systems.

WORKING CONDITIONS

  • General office environment, some evening and weekend work hours will be required. Occasional travel required.

BENEFITS

  • Over three weeks of paid vacation, paid sick days, 12 paid holidays (not including closing between 12/26 and 12/31), and summer hours
  • Tuition Waiver – for you and your dependents
  • Health, dental, and vision insurance plus a 401k match program

Case Western Reserve University

POSITION OBJECTIVE

The Assistant Director of Development and Alumni Communications supports the planning and implementation of important initiatives for the College of Arts and Sciences and engineering, law, management, and social work schools (as well as other strategic business units, as assigned). This includes the preparation of materials directed at constituents including but not limited to alumni, donors, and potential funders. The assistant director will work closely with the Executive Director of Development and Alumni Communications to incorporate schools’ and units’ development, alumni relations and communications strategies into the university’s overall direction and will participate in the ongoing development and execution of that strategy. Functioning as an integral member of the Development and Alumni Relations team, the assistant director will work in partnership with colleagues in development communications and University Marketing and Communications more broadly, university development leaders, and other constituents with the ultimate goals of professionally presenting the university’s efforts to internal and external constituencies and raising local, regional, state, national and international support.

ESSENTIAL FUNCTIONS

  1. Write and edit copy for a wide range of materials—including brochures, one-pagers, cases for support, and magazines or related articles—describing funding needs and opportunities. Develop and implement communications strategies and materials, including print and digital alumni and friends publications, and collaborate with stewardship and annual fund colleagues producing communications that recognize supporters. (65%)
  2. Collaborate with colleagues in development and alumni relations communications and the Executive Director to facilitate strategic development projects and initiatives in the cultivation of prospective donors, acquisition of gifts, and subsequent recognition of supporters across a number of the university’s schools and college. (15%).
  3. Work with key school and college constituents to prepare presentations to various types of donors (individuals, associations, foundations and corporations) for special initiatives. (5%)
  4. Become knowledgeable about various schools’ programs, leaders and faculty, current activities and strategic priorities to produce high-level assistance and participate in or lead a variety of special projects as the Executive Director for Development and Alumni Communications assigns. (10%)

NONESSENTIAL FUNCTIONS

  1. Advise the school and college leaders as to projecting the highest level of professionalism possible in all interactions and communications. (5%)
  2. Perform other duties as assigned. (<1%)

CONTACTS

  • Department: Contact with staff as required to perform essential functions.
  • University: Contact with schools and administrative departments, faculty and staff as required to perform essential functions.
  • Students: Occasional contact with undergraduate, graduate and professional students as required to perform essential functions.
  • External: Regular contact with alumni, friends and donors.

SUPERVISORY RESPONSIBILITY

  • No supervisory responsibility

QUALIFICATIONS

  • Experience: 5 or more years of progressive experience in planning and implementing an organization’s various communications. Work with an organization’s leadership/executives in communicating key messages preferred. Experience with development preferred.
  • Education: Bachelor’s degree required.

REQUIRED SKILLS

  1. Effective and professional communication skills, including verbal, written and non-verbal.
  2. Excellent interviewing, writing, editing, and proofreading skills.
  3. Strong organizational skills; ability to multitask, organize and prioritize projects and tasks.
  4. High degree of energy, creativity and flexibility.
  5. Strong interpersonal skills; must be able to work effectively with various individuals internal as well as external to the university.
  6. Ability to interact with colleagues, supervisors, and customers face to face.
  7. Ability to work both independently and collaboratively with colleagues.
  8. Proven ability to meet deadlines.
  9. Proficiency in working with Microsoft Office, Google Workspace, and Adobe Creative Cloud.
  10. Knowledge of health sciences education and research is desirable; college or university experience is highly desirable.
  11. Ability to meet consistent attendance.
  12. Familiarity with Mac platform.
  13. Familiarity with web content management systems.

WORKING CONDITIONS

  • General office environment, some evening and weekend work hours will be required. Occasional travel required.

BENEFITS

  • Over three weeks of paid vacation, paid sick days, 12 paid holidays (not including closing between 12/26 and 12/31), and summer hours
  • Tuition Waiver – for you and your dependents
  • Health, dental, and vision insurance plus a 401k match program

Case Western Reserve University

$$$

**Join Our Team at Taazaa – Product Manager (User Experience & Software)**

**Position Overview:**

Are you a dynamic and innovative Product Manager with a solid background in both User Experience (UX) and software product development? At Taazaa, we’re on the lookout for an exceptional individual to steer the design, development, and delivery of our cutting-edge software products. If you’re passionate about crafting user-centered solutions that not only align with business goals but also elevate user experiences, this role is tailor-made for you.

**Key Responsibilities:**

**Product Strategy & Vision:**

– Craft and refine product strategies that are rooted in user needs, market dynamics, and strategic business objectives.

– Ensure that the product vision harmonizes seamlessly with the overarching mission and objectives of the company.

**User-Centered Design:**

– Collaborate closely with the UX and UI teams to sculpt intuitive and user-friendly software interfaces.

– Spearhead user research initiatives encompassing surveys, user testing, and iterative feedback loops.

**Product Development Lifecycle:**

– Lead cross-functional teams across the entire product lifecycle, from initial concept to launch and beyond.

– Maintain a vigilant focus on delivering products on schedule, within defined scope, and adhering to budget constraints.

**Stakeholder Collaboration:**

– Foster robust partnerships with stakeholders including software developers, designers, QA engineers, and key business leaders.

– Facilitate alignment on product features, prioritization, and the strategic product roadmap.

**Requirement Elicitation:**

– Capture comprehensive requirements from both internal teams and external users.

– Translate intricate user needs into clear, actionable product requirements that guide the development team.

**Continuous Improvement:**

– Leverage user feedback, usage data, and prevailing market trends to consistently refine and elevate our product offerings.

**Product Metrics & KPIs:**

– Monitor and measure product performance metrics while ensuring alignment with established Key Performance Indicators (KPIs).

**Competitive Analysis:**

– Stay attuned to the landscape of competitor products, industry trends, and technological advancements.

– Deploy insights to fortify the competitive edge of our products within the market.

**Qualifications:**

– Proven track record in product management, particularly within UX-focused software development environments.

– In-depth knowledge of user-centered design principles and methodologies.

– Strong leadership skills, capable of driving cross-functional teams to achieve collective goals.

– Excellent communication abilities, enabling effective collaboration with diverse stakeholders.

– Analytical mindset with the capacity to draw insights from data and translate them into actionable strategies.

– Familiarity with product management tools and techniques.

– Bachelor’s or Master’s degree in a related field.

**Join our team at Taazaa and make an impact by shaping exceptional software products that seamlessly blend innovation and user-centric design. Apply today to embark on a journey of growth and innovation.**

Taazaa Inc

AMERICAN MUNICIPAL POWER, INC.

JOB DESCRIPTION

This position may be eligible for a hybrid work environment (combination of remote work and in-office reporting), with the coordination and approval of the appropriate supervisor. This position is located in and will report out of Columbus, OH.

Position will be posted 8/23/23 – 9/21/23

Position Title: Manager of Marketing/Member Relations

Reports To: Director of Marketing/Member Relations

FLSA Status: Exempt

Basic Functions: To foster Member relationships and market AMP services, programs and projects.

Essential Functions:

This position provides the following essential functions, both internally and externally for AMP, MESA and the Members of these entities.

1. Assists the Director of Marketing/Member Relations in the administration and marketing of AMP services, programs and projects to Member management and elected officials.

2. Will assist Director of Marketing/Member Relations with membership development in accordance with Strategic Growth Marketing Plans.

3. Will perform regular visits to Member communities to foster member relationships and joint action activity between AMP and the Members.

4. Assist with educating members about power supply portfolios, energy markets and AMP programs and services.

5. May represent AMP in industry and joint action agency related forums and panels.

6. Prepare weekly and monthly reports on member visits and other marketing related information.

7. Performs other duties as assigned.

Knowledge, Skills, & Qualifications:

1. A minimum of a four-year marketing, business or engineering-related degree is desired.

2. Preferred three or more years of experience in the electric utility industry.

3. Preferred three or more years of experience in marketing and professional relationship development.

4. Must possess excellent interpersonal and communication skills and have experience in public speaking.

5. Must be able to work on their own and set own priorities based on need to perform basic and essential functions.

6. Experience in a municipal environment is strongly preferred.

7. Must possess excellent interpersonal and communication skills.

8. Potential for extensive travel primarily in Ohio, Pennsylvania, Michigan, West Virginia, Virginia, Delaware, Maryland, Indiana and Kentucky.
American Municipal Power, Inc

$$$

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

  • Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
  • Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
  • Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
  • Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
  • Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

  • Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
  • Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
  • Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
  • Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
  • Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

  • A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
  • Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
  • Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
  • Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
  • Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
  • Four or more years of experience in an analytical or strategic role
  • Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax

$$$

CarMax, the way your career should be!

Work Location and Arrangement: Work location is flexible if within 100 miles of the Richmond, VA Technology Innovation Center, Dallas Technology Hub or Atlanta, GA CarMax Auto Finance Office if approved by the Company.

8116 – Midtown Office – 2220 W. Broad Street, Richmond, Virginia, 23220

Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

Manager, Retail Strategy & Analytics:

About The Team

The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.

Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values:

Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work

Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience

Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives

Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader

About The Role

Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car – Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation.

There are several sub-teams on Retail Strategy who focus on the different parts of the retail shopping journey. As a Manager in Retail Strategy, you will work with business partners in our Product, Technology and Operations departments to help drive the retail business forward on a team focused on one of these areas:

  • Web Strategy – Works to analyze, understand, and inform priorities to optimize customers’ upper funnel search & finance experiences on CarMax’s digital properties
  • Product Strategy – Works to build & enhance online progression steps that allow customers to complete as much of the car buying process online as desired
  • Customer Experience Center (CEC) Strategy – Works to ensure CarMax’s contact center provides exceptional service to customers needing assistance via phone, text or chat while shopping remotely for a vehicle
  • Sales Strategy – Works to ensure the in-store shopping experience for all customers is exceptional, regardless of they completed steps of the buying process online
  • Business Operations Strategy – Works to enable a fast & easy process for customers in store when they are ready to transact

What You Will Do – Essential Responsibilities

  • Be a thought leader who helps set the strategic direction for business partners in Product, Technology and Operations
  • Partner across the business to ensure the strategy of all teams you support ladders to CarMax’s overall retail vision
  • Develop & enhance analytical tools, such as data sets, models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance
  • Generate value-creating ideas and work with business partners to prioritize and activate against these ideas
  • Design & analyze tests to evaluate the effectiveness of changes to our products and operations

Qualifications and Requirements

Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required:

  • A track record of excellent problem solving, strategic thinking, and quantitative/qualitative analysis
  • Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau
  • Ability to apply business and technical knowledge to solve complex problems, produce results, and make recommendations
  • Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity
  • Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level
  • Four or more years of experience in an analytical or strategic role
  • Four-year undergraduate degree with strong academic performance

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Our Commitment to Diversity and Inclusion:

CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

CarMax

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