General Manager

Oliphant Golf Management; The City of Toledo Golf Courses

Toledo, OH

General Manager

About The City of Toledo Golf Courses:

The City of Toledo is the proud provider of three historic municipal golf courses – Ottawa Park Golf Course, Detwiler Park Golf Course and Collins Park Golf Course. 

Ottawa Park was built in 1899 and has a rich history including hosting the first ever USGA National Public Links Championship in 1922. At just over 5,000 yards, the tree-lined parkland design isn’t the longest course around but has charming character to its doglegs which require thoughtful tee shots. Detwilier Park was built by Toledo’s own Arthur Hills in 1971 featuring a modern layout with rolling hills, mature trees and plush greens. The location on the Maumee Bay and adjacent to point place lighthouse gives the property a distinct lakeside feel. Collins Park Golf Course, which has been in operation since 1932, is an interesting layout featuring a rolling perimeter. The course plays at a par 36 and 3,015 yards from the longest tees. 

We are committed to providing an exceptional experience to ALL golfers through creating community access, engaging hospitality and better course conditions.

About Oliphant Golf Management:

Oliphant Golf Management (OGM), provides a results-oriented style of golf course management that sets us apart. We deliver transformational change by creating extraordinary golf experiences through design, maintenance, and hospitality. As a full-service golf course management company, we provide our clients with straight-forward guidance and strong leadership in golf operations, agronomy, and master planning. We keep things simple and establish lasting business relationships based on mutual success. 

We help our clients to build and grow sustainable golf businesses and we contribute, through golf, to making the communities we work in better places to live. 

We deliver the vision, resources, and hard work to create great golf experiences, EVERY DAY. 

We care deeply about our work and take a keen interest in the game of golf, its history, and its golf courses. We maintain safe, healthy, and fun workplaces where excellence is rewarded.

Position Summary:

The General Manager directs all aspects of the 3 facilities (Ottawa Park Golf Course, Detwiler Park Golf Course, Collins Park Golf Course) including their activities, represents the courses/ Oliphant Golf and the relationships between the facility and its proprietor, members, employees, community, government, and industry. Sets and monitors the budget, monitors the quality of product and service to ensure customer satisfaction in all facets of the courses within a fiscally responsible manner. This position will promote an exceptional golf experience. Coordinates and administers facility policies and provides supervision and support to all department heads. Key areas of focus: Financial and budgeting- fiscally responsible, quality control-manage by walking around, customer service- the experience, and being the ambassador to employees, customers and ultimately the facility.

Key Responsibilities:

• Maintain association membership status (PGA / CMAA)
• Monitors the performance of all daily operations, functions and services; assures high standards and total customer satisfaction
• Develops and maintains a sound organizational structure
• Oversees employee hiring and firing  
• Initiates ideas of programing, sales, events, business opportunities
• Delegates daily responsibilities to qualified employees. Monitors their performance and timelines, aids in training and support as needed
• Gives recommendations to Oliphant Golf Management and Board of Directors for operating and capital budgets, policies, and maintains throughout the year
• Monitors financial statements, reviews income and expenses and reports status monthly.
• Meets, greats, and welcomes prospective customers/ members
• Ensures the highest standards for golf service and programs, food and beverage, and entertainment
• Oversees and works with department heads for staffing and scheduling.
• Attends all Board Meeting and serves on committees
• Enforce all rules, regulations, and bylaws governing facility
• Communicates overall vision of facility to fellow employees and customers
• Manage facility operating cash
• Maintains task list and progress reports of facility
• Report weekly to the Regional Manager on the progress of each project (in relation to the project plan)
• Turn up for all meetings on-time or where you will be late, notify the client or meeting chair immediately
• Complete, review and submit payroll bi-weekly by designated time

Educational Requirements:

Bachelor’s Degree in a business related field is preferred

Experience Requirements:

Minimum 5 years related work, management and supervision experience 

Job Benefits:

Health Insurance, 401k Matching, Initial 2 Weeks Paid Vacation, Association Dues, Educational Allowance, Company Phone or stipend, Moving Stipend

Salary:

$85,000-$90,000 plus up to 7% bonus based on performance

Date Available: 

January 1, 2024

Job Type: 

Full-time year-round

Application and resumes: 

Send to Justin Fox, Regional Manager  

[email protected]

Oliphant Golf Management