Chicago Casting Calls & Acting Auditions

As a Customer Engagement Manager, you will bring your seasoned experience to work closely with Sales (Key Account Management and New Business Development) to win, manage and grow strategic engagements with OEMs and major Tier 1 suppliers to assist them striving in an internationally, economically and ecologically challenging environment.

Your primary mission is to bring maximum value through actionable findings & conclusions to the customer, which we call “Insights”.

You will coordinate a team of experts cross functionally in a global matrix environment to provide and explain your assigned customers with commercial as well as technical findings and insights from our collaborative benchmarking programs, leveraging the extensive expertise and global expert pool of A2MAC1.

You are able to coordinate and lead complex benchmarking programs in terms of timeline, scope & profitability with external as well as internal stakeholders from various functional areas, such as engineering, procurement, value engineering and finance.

You are driven and motivated to identify and realize opportunities for follow-up business and to further grow the collaboration with our customers.

Sales / Business Development

o Develop existing clients & drive growth

o Win, manage and grow strategic engagements

o Drive strategic growth by identifying key stakeholders & developing the customer with our extensive Insights offering

o Proactive identification of upselling and cross-selling potentials with assigned customers

You are responsible and lead on all Technical and Financial aspects of strategic benchmarking engagements assigned to you, from initial scoping discussions, prepare and present responses to RFIs/RFQs, through staffing if awarded to the successful program delivery and formal closing retrospectives.

Your day-to-day work as a Customer Engagement Manager includes managing the strategic benchmarking programs as well as creating convincing proposals in the acquisition phase.

Delivery

o Drive business by interacting with key stakeholders at the customer

o Orchestrating the engagement incl. external / internal stakeholders

You are our central interface to the assigned customer while performing the program and you are the key person to maintain and grow this type of programs and relationships with the key stakeholders of the customer.

Your responsibility is a clear and reliable communication to the customer across various departments and levels of seniority, from engineers to management & executive level.

You organize the delivery of your assigned program and the management of timelines according to the customers’ expectations and you orchestrate the customer relationships through proactive stakeholder management.

• Leading customer engagements for benchmarking programs and manage customer relationships
• Enable customers to solve their problems and realize value by using our full portfolio offering
• Coordinate strategic projects, incl. planning, ensuring quality, meeting deadlines, etc.
• Leverage global A2MAC1 pool of experts to identify and prepare actionable recommendations while keeping a “hands-on” mentality presenting those to customers
• Presenting results, key findings with the team and ensuring customer satisfaction
• Leading the delivery team to provide the right output to the customer on time

PROFILE REQUIRED

Professional Background

• Expertise managing complex programs in an automotive and global matrix environment ideally at OEM and/or Tier 1) within (value) engineering departments
• Completed Master studies (or Bachelor with 5+ years of relevant work experience) preferably within electrical engineering, mechanical engineering or business administration with engineering extension
• 10 years+’ work experience in the field of automotive consulting, technical sales, business development or customer engagement, with 3+ years at a project/program management level

Skills & Abilities

• Proven track record building deep and influential stakeholder relationships within large customer organizations
• Experience in technical and/or service sales or customer service is advantageous
• Technical curiosity, willingness to learn and adopt fast and “hands-on” player/coach mentality
• Strong project management, analytical and communication skills
• Customer oriented working style with good business development sense finding new opportunities to grow relationship
• An open-minded personality, self-confident appearance as well as very good English and X Language skills
• Ability to self-lead and others
• Appreciates regular business travel and spending time on assigned customer sites, globally

A2MAC1 – Decode the future

Spotlight is hiring for a Customer Engagement Manager for our client who specializes in public health technology systems. Employees must reside in either Arizona, Colorado, Texas, Wisconsin or Illinois.

This is a 6 month Contract to Hire position. This position is intended to convert to full-time employment. Benefits offered during the consulting phase as well.

Role: As a CEM for a client-facing team, you will function in a variety of roles all in support of client software implementation (software product support, business analysis, training support and client contract/delivery communication). Clients are predominantly local or state health departments.

Key Skills:

• Public Health industry and/or technology solutions experience; any knowledge or experience with immunization software highly desired.
• Customer Service, Account Management and/or Client Success experience a must; strong client issue resolution skills.
• Software Product knowledge and troubleshooting skills; ability to work with team to determine root cause, etc.
• Business Analysis skills; analysis, requirement gathering, testing and documentation
• Software Product Training and Courseware Development experience highly desired.
• Agile/Scrum Methodology experience

Education:

• Bachelors Degree Required; preferably in Public Health or Health Information Systems, etc.

For employment consideration, please attach a resume in Word format to your application. Successful completion of a Background Check and Proof of US Citizenship or Permanent Resident status is required. We do not provide sponsorship nor do we partner with subcontracting firms. Thank you!

Spotlight Inc.

The Opportunity

PepperPointe Partnerships is seeking a Partner Relations Manager to join our team. This role works closely with senior leadership to support the company’s future growth. The Partner Relations Manager role will report directly to the Chief Strategy Officer and be one of the first points of contact and representation of PepperPointe Partnerships. You will be responsible for maintaining and growing relationships with existing and prospective doctor partners, and offer overall support to help the organization achieve its goals.

A Day in The Life Of

• Daily client engagement and leader in relationship management, proactively assessing, clarifying and validating client needs on an ongoing basis.
• Develops and implements effective communication strategies for current and prospective clients.
• Plays an integral role in generating and responding to qualified leads, including creating and maintaining prospect lists, performing sales calls resulting in scheduled meetings with target referral prospects, processing and responding to online website leads, and answering and processing incoming phone leads. This individual must provide prospective partners with a great experience and a deep understanding of PepperPointe Partnerships throughout their partnership journey.
• Develops and fosters beneficial relationships with business partners, potential partners, and individuals in the orthodontic and dental communities in order to build new partnerships and enhance the organization’s reputation.
• Contributes to the development of business and marketing plans and budgets, working with colleagues to execute organizational initiatives and team goals and strategies.
• Maintains, and documents all activity in, the business development database and organizes all partner and prospective partner information.
• Assesses potential partners in terms of income potential, cultural and mission fit.
• Evaluates, determines, and realizes quarterly business growth goals.
• Prepares pitches and proposals designed to obtain new partnerships and throughout any acquisition processes, as well as online and offline communications; ensures presentations are consistent with branding.
• Develops partner and prospect collateral and sales tools, including material for pitch meetings, and speaking engagements, events, sponsorships, and other direct partner and prospect communications.
• Identifies opportunities for thought leadership and marketing initiatives to increase brand awareness of PepperPointe Partnerships to prospective partners.
• Monitors competitive activity for partners and the company, draws conclusions, assesses implications and prepares marketing and research reports.
• Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
• Participates in regular meetings to keep management up to date on current opportunities and competitive actions.
• Works closely with existing partners to help strategically grow their practice through mergers, acquisitions and consolidations.
• Serves as the main point of contact for conferences, sponsorships and seminars, as needed.

What You’ll Bring To The Table

• Alignment with PepperPointe’s core values listed below

Fearlessly chasing the challenge

Relentlessly pursuing results

Serving with tenacity

Working with an uncompromising commitment to honesty

• Exceptional attention to detail and strong communication skills (written and verbal)
• Ability to juggle multiple high-visibility, time-sensitive business development projects
• Ability to think both strategically and creatively
• Must understand the goals, service, culture and strategy of the organization
• Demonstrates strong organizational skills, the ability to meet deadlines, and the ability to solve problems
• Is an extremely flexible and adaptable self-starter with a winning attitude and team spirit
• Relationship-building skills: Capable of building and perpetuating profitable business partnerships and relationships, which promote long-term success
• Ability to understand client needs and demonstrate the value of PepperPointe Partnerships
• Working knowledge of CRM tools
• Must be capable of independently organizing and prioritizing work
• Willingness and ability to travel
• Must live in Central Kentucky where the majority of practices within the Central Kentucky group are located.
• Three to five years of sales experience or client relations, primarily in the business sector and related directly to the medical or dental industry, is ideal.
• Prior experience in administering customer service, project management, or board management is also valuable.

Education

Professionals in this field typically have a Bachelor’s degree in business, marketing, public relations, or a related field.

About PepperPointe Partnerships

PepperPointe Partnerships is a dental service organization (DSO) with an innovative approach to proactively address the challenges and industry changes practitioners face, create efficiencies at the practice level and provide support with non-clinical tasks, allowing practitioners to focus on providing excellent patient care. PepperPointe seeks to redefine what it means to be a DSO by fully leveraging the strengths and culture of doctor-owned dental practices, and a growth strategy for greater synergy and protection among all dental practitioners. Through the PepperPointe platform, we offer maintained doctor ownership, a collaborative network of doctors, and help clinical teams achieve the greatest success in providing excellent patient care. PepperPointe offers doctors an optimal exit and entry strategy, with partnership opportunities for every career stage, to help preserve and extend the practice legacy, and do so on their terms.

PepperPointe is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.

PepperPointe Partnerships

**Applications NOT accepted through LinkedIn. Please follow directions below for your application to be considered.**

POSITION OVERVIEW

Full-Time, Exempt

The ACLU of Idaho is seeking an experienced, skilled, mission-driven applicant for the position of Communications Director to join our team.  

The Communications Director will be someone looking for a meaningful opportunity to be part of a vibrant organization that makes profound differences in the lives of individuals. With rampant attacks on the LGBTQ community, reproductive rights, racial justice, free expression, and immigrants’ rights, the Communications Director will be at the center of a dynamic and cohesive team committed to safeguarding justice and promoting liberty in Idaho and nationwide. In addition, the Communications Director will be part of a team committed to promoting diversity, equity, and inclusion.   

Through an integrated advocacy approach, the Communications Director will work closely with the organization’s legal, advocacy, administrative, and philanthropy departments, as well as collaborate with ACLU National staff.  

The Director will provide visionary and strategic leadership and is responsible for top-level strategic communications planning and execution. In addition, they will take the lead on drafting and copyediting all public facing written materials, including press releases, op-eds, talking points, action alerts, blogs posts, newsletters, reports, and more. The Director will also manage and work in partnership with the Communications Strategist. 

This position is full-time, reports to the Executive Director and must live in Idaho prior to starting employment. 

CORE RESPONSIBILITIES: 

• Direct, manage, and supervise the ACLU of Idaho’s Communications Department and maintain relationships with local, regional, and national news outlets.  
• Partner with the Executive Director to advance the mission and vision of the organization via strategic communications.  
• Develop and implement an annual communications plan, strategy, and benchmarks. 
• Create and manage the budget for the Communications Department in collaboration with the Director of Finance and Administration. 
• Ensure accurate, consistent, clear, and responsible publications that represent and communicate the ACLU of Idaho and its positions in a compelling and convincing manner. 
• Lead drafting, copyediting, and production of persuasive, public facing written materials, including press releases, op-eds, talking points, action alerts, blog posts, and more. 
• Manage and maintain the highest editorial standards for publications originating from the Communications Department and work collaboratively across departments to develop or revise content for message consistency and maximum impact for written products and content. 
• Provide guidance and support to the Communications Strategist in the development of communications department internal protocols, processes and systems.  
• Collaborate with the Communications Strategist to ensure regular and relevant content across social and web platforms in line with ACLU of Idaho messaging and branding. 
• Produce and manage talking points and internal media guidance in collaboration with the Communications Strategist and other programmatic staff.  
• Actively monitor news media channels to identify emerging stories, trends, and rapid response moments, and regularly share press developments to internal stakeholders. 
• Oversee productions for recurring publications and print materials originating from the Communications Department with support from the Communications Strategist. 
• As necessary, conduct and/or support media trainings for staff, affiliate partners, coalition partners, experts, and organizational ambassadors, including on-air/camera interviews.  

REQUIRED QUALIFICATIONS:  

• At least five years of professional experience in a communications, marketing, public relations, or journalism role.  
• Exceptional writing, storytelling, and copy-editing skills, with a keen, creative eye for design and presentation. Proficiency in AP Style. 
• Exceptional analytical, writing, and speaking skills and demonstrated ability to write clearly and precisely and to communicate effectively to a variety of audiences.  
• A creative and strategic thinker with a passion for stories that move public opinion. A talent for distilling complicated narratives, issues, and data sets into values-based, human-centered stories that inspire people to take action. 
• Experience in supervising and mentoring staff and volunteers.  
• Excellent organizational and time management skills.  
• A track record of leadership through strong communication, collaboration, and relationship-building, with an eye toward shared responsibility and credit 
• Knowledge of working with communications related software, such as: Asana, Slack, Cision, Meltwater. Experience with all aspects of digital media, including Facebook, X (formerly Twitter), Instagram, TikTok, and website related work. 
• Patience, emotional intelligence, and cultural competency, including the ability to participate in, create, and sustain inclusive and engaging spaces for people with a wide range of races, ethnicities, language proficiencies, abilities, genders, ages, backgrounds, interests, skills, concerns, personalities, and geographies. 
• Clear, strong, and proven commitment to racial justice, civil liberties, public interest work, and the mission of the ACLU of Idaho. 
• Valid driving privileges and willingness to travel across Idaho and occasionally to other places in the United States. 
• Ability to attend in-person meetings and events. 

DESIRED QUALIFICATIONS: 

• Proficiency in Spanish preferred.  
• Experience working with state and local policymaking processes. 
• Experience with graphic design software.  

COMPENSATION: 

The salary for this position is between $75,000-$80,000, which is re-evaluated on an annual basis and is subject to adjustment in connection with an organization wide adjustment of compensation. We offer excellent benefits, including 100% employer-paid premiums for medical, vision and dental insurance, 401(k) plan with an employer match, life and long-term disability insurance, sabbatical eligibility after at least five years, and generous paid holidays.  

ACLU of Idaho will provide up to $3,000 to support relocation expenses.  

TO APPLY: 

(1) Compile the following into a single PDF file: 

• Résumé. 
• A cover letter, no more than two pages, explaining how your background and experience prepare you for this job.  
• A professional writing sample (for example a press release or similar communications document). 
• Contact information for three references.  

(2) Send to [email protected].  

Please reference “Communications Director” in the email subject line and indicate in your cover letter where you found this job listing. 

Review of applications will begin on Thursday, September 28th, 2023. The position will remain open until filled.  

If you are a person with a disability and need assistance applying, please e-mail [email protected]. If we select you for an interview, you will receive more information about how to request accommodations for the interview process. 

ACLU of Idaho

McDonald’s Global Impact team is aligned around a vision to make McDonald’s famous for our positive impact on people and the planet. The North American Impact team includes Communications, Government Relations, Sustainability & ESG, and Philanthropy. Read more about McDonald’s Purpose & Impacthere.

We’re looking for a Media Relations Manager to drive earned media strategy for the US market. This person will be critical in translating the US business narrative and strategic priorities in a clear, compelling way for media – ultimately driving brand affinity and trust.

This position will be based in Chicago and report directly to the Director, US Field Communications & PR. You will be a member of the broader North American Impact team.

Responsibilities:

In this role, you will:

• Lead national media relations strategy and execution across key US business/operations, marketing, community and people initiatives.
• Use data and knowledge of the earned media landscape to develop creative approaches to reach key audiences.
• Draft and review materials including critical communications plans, pitches, press releases, statements, Q&A and more.
• Drive high-impact thought leadership opportunities for McDonald’s US C-Suite, including pitching/securing interviews, developing narratives and briefing executives.
• Triage and handle media issues and crises impacting the US business.
• Partner with the Field Communications team to ensure McDonald’s national priorities and narrative are cascaded locally in all 10 Field Offices.
• In partnership with Global Media Relations, serve as a media relations subject matter expert for the Communications team and other functional partners.
• Build and strengthen reporter relationships on behalf of the brand.
• Constantly mine for potential news angles and data to support opportunistic storytelling.
• Work with the Measurement & Insights team to refine analytics and reporting for earned media coverage.

Qualifications

Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.

• BA/BS degree required
• Natural storyteller with excellent speaking, writing and editing skills
• Ability to navigate, orchestrate and work through sophisticated issues with a strategic lens
• Strong experience and knowledge of the earned media landscape
• Adept at navigating media issues and crises for large brands
• Strong business knowledge with a demonstrated ability to understand business strategy and how to use communications as a mechanism to drive that strategy
• Proven leadership and ability to influence and work with Sr. Leadership and multi-disciplined teams
• On the record media relations experience & experience managing agencies is a plus

Additional Information

McDonald’s is committed to providing qualified individuals withreasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact [email protected]

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

McDonald’s

The Director of Communications position presents an exciting opportunity to take on a leadership role here at Northshore Community Church. Use your communications experience and knowledge while developing strategies for team motivation and optimal results. As a strategic thinker, people developer, and one who is passionate about how communication mediums can be used to reach people for Jesus, this management role will give you a chance to join a healthy growing church here in the Kirkland, WA area. You’ll play an essential role in the success of Northshore by ensuring that we communicate effectively across platforms. This position has the potential for further career development and satisfying professional challenges and benefits.

*NOTE: This is an in-person position. We won’t be able to accommodate remote workers or contractors at this time.

What you get to do

• Develop the overall Communication strategy and systems for Northshore.
• Proactively identify and implement effective ways to communicate our mission, vision, and values to our community and those we are tasked to reach
• Take an active role in Donor Development through analyzing, communicating, and relationship-building with key donors.
• Lead communications team (staff, contractors, and volunteers) with accountability, vision, and passion
• High proficiency in writing skills, expecting to speak on behalf of Northshore, its staff, and senior leadership
• Able to prepare in advance to respond to moments of cultural significance

What you Bring

• Experience working with Adobe Creative Cloud
• At least 5 years of working on a Communications Team and 2 years of management experience are preferred.
• Excellent organizational, oral, and written communications
• Eye for detail and ability to give effective feedback
• Eager to learn and grow.
• Ability to implement and maintain project management software to manage and oversee multiple projects simultaneously.
• A visionary team builder that leads with the why
• Evidence of a growing relationship with Jesus and a regular contributor to Northshore
• Has Northshore as a church home and actively pursuing membership

Why You’ll Love Working Here

• Competitive PTO plan
• 14 paid holidays
• Flexible schedule
• Medical, dental, vision, HSA
• 403B contribution opportunity – up to 6% matching
• Cell phone stipend
• Tuition reimbursement and development opportunities
• Fun an energetic staff team

Northshore Community Church

Director of Communications

The Sage Group’s client, an award winning independent creative agency with a roster of iconic brands and modern organizations, is seeking a Director of Communications who will be an outstanding communicator and leader to oversee internal/external communications for the agency. The Director of Communications will help our team develop story angles and narratives that will convey the company’s message meaningfully and impactfully. Will be responsible for developing, planning, and executing communications strategies that align with the business market positioning, audience strategy, and growth objectives.

• Be the thought leader and drive all communications opportunities from the ground up, including agency relations, strategy, collaboration, and media outreach and relations.
• Develop and implement PR strategies to support our agency’s goals, people, and client work.
• Foster existing industry relationships as well as establish and develop new connections with the ad trade press, industry influencers, and general media professionals
• Work alongside our new business development team on agency positioning and storytelling.
• Manage awards program narratives for the agency, the work, and our employees.
• Craft the continued development of an internal communications plan
• Collaborate with the executive leadership team on internal communications strategies, initiatives, and materials to better engage and inform our employees
• Manage corporate brand and cultural identity across multiple communications channels and audiences while ensuring cohesive messaging and position for the company.
• Manage incoming media requests with a carefully curated response guide and brand voice standards

Skills and experiences to be successful:

• A love for cultivating connections with industry leaders, reporters, influencers, and clients
• 7+ years of established public relations experience, preferably in-house for globally recognized and admired brands or ad agency experience +
• Serve as a critical leader on the communications team, advising positioning, driving strategy, and supporting all communications across the agency internally and externally.
• Proven experience managing top tier press for leading brands
• Excellent writer and storyteller with the ability to develop relevant messaging for a variety of internal and external communications
• A passionate, innovative leader who thrives in a fast-paced environment
• Ability to support agency outreach and email correspondence with press and current + prospective clients
• Lead all marketing and communications materials across agency-owned content platforms and press, thought leadership, media list, and awards

Full time employee role

On-site/Hybrid in NYC

The base salary for this position may range from $125,000 to $150,000. Individual compensation varies based on job-related factors, including experience, level of responsibility, qualifications, location, and business needs.

The Sage Group (Bay Area)

Our client, a leading marketing and advertising agency focused on the food and beverage industry, is looking to expand our Production Department with a Print Production Specialist role.

This position will report directly to the Senior Production Manager. In this position, you will work directly with project managers, traffic and designers to conceptualize, research and execute pieces for our client. You will also work directly with vendors to ensure projects are completed on time, within budget and to the quality standards of the company and our clients.

Contract to hire – 3 month contract period

40 hours per week

Onsite 5 days per week in Mission Viejo with potential for 1 day work from home as a full time employee

Duties and Responsibilities

· Work with Senior Production Manager and Creative to conceptualize and execute projects

· Work closely with Project Management to manage production timelines

· Daily communication with vendors and manage a project from creative brief kick-off to final delivery

· Liaise between departments to ensure designs and execution is possible

· Accurately manage multiple and sometimes conflicting requests

· Thoroughly review all files ensuring all specifications are correct

· Ensure financial processes are followed in accordance with guidelines established for each client

· Creative problem solver with the ability to perform under pressure for a deadline driven organization

· Source specialty materials

Requirements and Qualifications

· 3+ year’s experience working with creative and traffic/project management teams

· 2 years in a print production environment preferred

· Must have a keen eye for detail and be able to proof artwork against specification sheets and brand guidelines

· Detailed oriented, well-organized and adept at maintaining multiple timelines at the same time

· Problem-solving and communication abilities

· Advertising agency or corporate marketing experience preferred

· Self-motivated and possess a can-do attitude

· Work well in a team atmosphere

24 Seven Talent

Frenzy is seeking a PR Account Director who is a curious and creative leader, passionate about building global recognition and accelerating market growth for our clients. You will be working in a fast-moving environment and have the opportunity to make valuable contributions.

The ideal candidate must be a talented thinker, leader and doer who can strategize but also roll up their sleeves and execute to meet the ever-changing needs of our clients and the agency. The PR Account Director will serve as a manager, strategist, dot-connector, and mentor, providing senior counsel to a variety of innovative clients, establishing, and maintaining strong media relationships and interacting with a wide group of multi-skilled team players. This person should also have a strong media relations background, preferably in B2B and technology.

Responsibilities

• Demonstrated ability to independently manage up to six accounts
• Ability to manage select client meetings and strategic discussions.
• Build a rapport and trust with a client.
• Establish and communicate weekly priorities for the team.
• Manage day-to-day logistics and assignments for the team – keep track of who owns tasks and deadlines to share with clients.
• Write, refine, and create PR plans/strategies, bylined articles, talking points, statements, responses, and other press materials.
• Stays up to date on PR trends and client trends.
• Provide ongoing strategic input to the client.
• Embraces the integration of PR with wider marketing initiatives.
• Motivate and coach a team of PR SAE’s and AEs with a commitment to employee development.
• Allocate media relations resources and balance workloads between your team.
• Owns high-level media outreach and media guidance for team; cultivates national and business media relationships to bring clients’ stories to life
• Strong judgment around confidential information
• Embraces agency initiatives

Qualifications

• Must be based in Atlanta or the surrounding area.
• At least 10 years of PR experience, preferably in an agency environment interfacing with business-to-business and/or technology clients.
• Experience managing and coaching teams and staff.
• Ability to deliver sound strategy that aligns directly with client business goals.
• Strong communication and relationship building skills.
• Strong media relationships and comfortable with routinely interfacing with the media.
• Resourceful and well-connected with proven problem-solving skills.

Media Frenzy Global

SMTT Overview 

Santa Monica Travel & Tourism (SMTT), Inc. is a non-profit, non-member organization governed by a board of 11 community individuals. SMTT is the official travel and tourism promotion agency for the City of Santa Monica. It is our job to promote Santa Monica and encourage visitors to stay longer and enjoy more of what our destination has to offer. SMTT operates four (4) locations: Visitor Information Kiosk in Palisades Park; Visitor Information Center at the Santa Monica Pier; Visitor Information Center on Main Street; and a Mobile Information Vehicle. For more information, please visit www.santamonica.com. SMTT takes pride in being a hybrid in-office/work from home organization.

To apply – read the full job description and send your resume, cover letter and salary requirements to [email protected] with the subject line “COMMS23”.

Position Description

The Communications Manager role is an exciting opportunity to help grow the positive reputation of Santa Monica. This individual will help spearhead the organization’s corporate communications strategy to raise awareness of the importance of tourism to the community of Santa Monica. This role will lead targeted outreach to local businesses, area stakeholders, board directors, community members and civic groups to educate and inform on efforts and initiatives that foster engagement with and understanding of Santa Monica Travel & Tourism as a driver of a sustainable local economy. The individual in this role supports proactive and reactive community relations and acts as SMTT liaison within the regional tourism, non-profit and local community. This position reports directly to the Senior Director of Communications. 

Responsibilities

• Creates, implements and oversees communications strategy in support of promoting SMTT and the importance of tourism to the local community. 
• Works with community organizations to increase local awareness of the economic value of tourism and strengthen SMTT’s reputation in the community.
• Manages editorial calendar and dissemination for community-focused communications materials including SMTT’s e-newsletter program, website content and social media. 
• Writes communications materials for the public, including speeches, content, articles, scripts, etc. 
• Monitors local press and communication channels to identify potential issues and recommends courses of action/response.
• Manage PR Coordinator position; oversee assignments and provide mentorship.
• Helps manage updates to crisis communications plan as needed.
• Establishes, maintains, and constantly expands working relationships with local, regional, and international tourism industry partners, successfully soliciting their participation in SMTT programs.
• Analyzes research and global trends to support strategic outreach efforts and communications with stakeholders.
• Helps provide SMTT frontline staff with current information to keep them informed of community events, activities and issues. 
• Supports event creation, implementation, and follow up communications. 
• Represents SMTT via public presentations and community events where appropriate.
• Tracks and monitors communications data from newsletters and other outreach and reports the results regularly to senior staff and stakeholders.  Recommends and implements improvements as needed. Tracks results and effectiveness of all programs for which they are responsible.
• Works in collaboration with Senior Director of Communications and Public Relations Manager to ensure messaging across all SMTT channels is consistent, compelling, and effective. 
• Maintains and updates stakeholder outreach lists. 

Qualifications & Requirements

·       4-6 years of professional experience in media, public relations, or marketing.

·       Bachelor’s degree in communications, public relations, journalism, or related field.

·       Experience directly managing employees and their work. 

·       Previous experience working in public facing communications function with responsibility to interact with numerous and diverse stakeholder groups. 

·       Excellent writing (including AP style) and editing skills paired with a strong creative sensibility and strategic mindset.

·       Ability to write compelling content targeted to specific audiences. 

·       Social media savvy.

·       Strong organizational skills and ability to handle multiple tasks and meet deadlines.

·       Excellent verbal communication skills, comfortable with public speaking.

·       Attention to detail and problem-solving skills.

·       Knowledge of Microsoft Office Software, Mac, database experience.

·       Must be at least eighteen (18) years of age and possession of a clean driving record.

·       This is an at-will position. As an at-will employer, either SMTT or the employee may terminate the employment relationship at any time, for any reason, with or without good cause or advance notice.

·       Physical demands and the work environment described here represent those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to engage staff with disabilities to perform essential functions.  While performing the duties of this job, the employee is frequently required to stand, sit, walk and reach with arms and hands.  Must be able to lift 50 lbs. and perform repetitive motions 50% of the time.

·       We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, age, sexual orientation, gender identity, or other protected characteristics.

Santa Monica Travel & Tourism