We are looking for a Social Media Community Manager to grow our and engage our audiences in support of our high-impact programs. This is not a job post. This is a mission. Apply only if you have the experience, integrity, tenacity, commitment, and skill to take on this responsibility and deliver results—especially when it’s hard.
ROLE: Community Manager SALARY RANGE: $60,000-85,000/year DOE LOCATION: Remote* TYPE: Full-Time (Salaried; Exempt) What we’re looking for A principled, smart, and appropriately aggressive liberty advocate to engage with and grow assigned social media communities A genuinely excellent human being who lives our values, loves our mission, hates to lose, and wants to help us win Creativity and a great sense of humor, with the ability to take complex products (legal filings/decisions, legislation, news, etc.) and turn them into accessible content High integrity, high competence, and high drive, as well as a willingness to adapt, take on challenges, learn, and grow Someone we enjoy working with—and that enjoys working with us—as part of a team Who we are Firearms Policy Coalition (FPC) is a high-impact nonprofit advocacy organization with an important purpose, clear mission, strong values, and transparent core beliefs that fights forward to create a world of maximal individual liberty primarily through litigation and culture (though we also engage in lobbying and other programs) We founded FPC Law (FPCLaw.org),the nation’s preeminent legal action program focused on the right to keep and bear arms and other rights Check out our news, X (Twitter),and IG for more about us, our work, and how we communicate Benefits We offer an excellent benefits package including: Highly competitive compensation Generous paid time off and paid holidays Medical, dental, and vision insurance (99% employer paid) Employer HSA contribution (with a qualified health plan) 401(k) retirement savings plan with 100% to 5% match 100% employer-paid life insurance, short-term disability insurance, and long-term disability insurance Opportunities to learn while working to change the course of history How to apply To be considered, candidates should provide: A cover letter explaining (a) why you want to join our team and (b) why we should hire you A complete, up-to-date resume Work samples At least 3 (each) professional and personal references What you’ll do Learn how to ‘talk like us’ and develop the institutional, technical, philosophical, and cultural knowledge required to effectively communicate with our audiences Maintain awareness of our work products as well as culturally significant news and events Conceptualize, plan, create, and implement social media strategies Create and deploy text, image, and video content to assigned communities Monitor mentions and engage with audiences Build relationships with the people we serve Develop and manage assigned influencer relationships Ensure all work aligns with FPC’s goals and messaging standards/requirements Track KPIs and report on relevant analytics Perform other duties and manage projects as assigned Requirements Be at least 18 years old and legally eligible to work in the U.S. Have exceptional written and oral communication skills (fluent in U.S. English) Have alignment with and support for FPC’s purpose, core beliefs, current mission, and brand Have high drive, curiosity, and commitment to meeting goals on time Have at least 3 years of experience in social media community management and/or content creation Have the ability to conceptualize and create memes, especially on short notice Have photo/image and/or video editing skills Have a working knowledge of social media, online communications, and Internet culture Have a strong sense of humor that reflects our brand voice Have excellent processing and creative thinking ability Have the ability to think, talk, write, and speak ‘like us’ Have keen attention to detail, structure, spelling, grammar, syntax, and clarity Have passion to move the needle on polarizing but critically important issues Have the ability to communicate clearly and concisely under tight deadlines and perform in high-intensity situations Have the ability to assess the implications of news stories, legislation/regulations, court decisions/actions, and public statements on organizational priorities and develop messaging/responses Have the ability to efficiently use Apple computers, Google Workspace and/or Microsoft Office business software, video conferencing platforms, and asynchronous and synchronous collaboration tools Have the ability to travel and connect as a team as required Preferences Meme warfare mastery 3+ years of successful social media engagement experience Experience developing social media plans A bachelor’s degree in PR, communications, journalism, marketing, or other relevant field In-depth understanding of social media analytics and KPIs Working knowledge of legislation and legal terms, and firearms/weapons The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this job. We are an equal opportunity employer. * Work location is flexible if approved by the Organization. This position may not be based in or performed remotely from Alaska, Colorado, Connecticut, Delaware, Hawaii, Maryland, Massachusetts, New Jersey, New Mexico, New York, or Rhode Island.
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Job Description
What You’ll Do:
We’re looking for internet culture geeks, meme aficionados, TikTok natives, who love staying on top of the latest cultural phenomenon to inspire and create cool social content. We are looking for a collaborative and skilled Content Creator with proficiency in both video and still photography, a deep understanding of social media trends and pop culture and a keen eye for framing and prop design. The ideal candidate will be adept at shooting high-quality content using both iPhone and DSLR cameras, with a mastery of lighting techniques. Additionally, they should have experience in video editing and photo retouching to ensure that the final product meets our brand standards.
You’ll work alongside social strategists and creatives to ensure quality and consistency with brand personality and ambitions. You will be the primary owner and creator of social content while also applying your expertise to incorporate the latest trends, filters, sounds, and formats into your approach. The work will range in application across organic social, paid campaigns, media activations, and beyond.
Who You Are
- You’re obsessed with internet culture, the latest memes and trends, online subcultures and communities.
- You’re excited and inspired by the world of social media – the first to share among colleagues and friends the latest trends, effects, tracks, etc. on TikTok.
- You’re a creative and clever content creator with experience in photography, video production and editing for social media.
- You’re a storyteller who can make captivating content across all platforms that ranges from educational to emotional and everything in between.
- Hands on, get it done, make cool sh*t mentality.
- Collaborative and a team player
- You bring a sense of humor and charm to the work you create.
- You have experience translating big ideas and brand campaigns into social content and/or leveraging social trends and insights to inform both.
- You’re interested in and understand Gen-Z culture.
Responsibilities
- Stay on top of ever-changing social media trends, pop culture references or other relevant conversations in the social space.
- Conceptualize, film, edit and otherwise create engaging content for various social platforms, including TikTok, Instagram, Facebook, Pinterest and more.
- Shoot high-quality video and stills using both iPhone and DSLR cameras, ensuring exceptional composition, lighting, and clarity.
- Collaborate closely with the creative team to develop content ideas and execute content pieces that are not only relevant, native to platform, but align with brand objectives and standards.
- Execute video editing and photo retouching.
- Manage and organize digital assets, including raw footage, photos, and edited files, to ensure efficient workflow and accessibility.
Qualifications
- 5-7 years of experience in video content creation for social media at a consumer-facing brand or agency or similar experience.
- Strong understanding of opportunities and limitations of all popular social platforms.
- A passion for staying updated on emerging trends in social media and digital content creation.
- Keen eye for design/art direction/leveraging props and styling.
- Collaborative work ethic.
- Experience creating various types of content from product shots to storytelling.
- Mid-level Experience shooting and lighting video content and still photography.
- Proficiency with photography and editing programs both in app and external (e.g., Photoshop, Premier Pro, After Effects, Lightroom, Capture One etc)
- Nice to have: Adobe Creative Suite, Photoshop, AfterEffects, and Illustrator.
- Comfortable in a fast-paced team environment, coordinating multiple projects simultaneously with hard deadlines.
- Demonstrated ability in adapting brand voices and visual identities to videos.
- Ability to manage projects from ideation to production, through post-production and delivery.
- Good presentation skills.
- Excellent communication and collaboration skills.
- Strong attention to detail.
Got what it takes? We’d love to hear from you.
Additional Information
Digitas is an equal opportunity employer.
“Compensation Range: $102,500 – $115,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.” If your requirements fall outside of this range, you are still welcome to apply. The Company anticipates the application window for this job posting will end 7/25/2024.
Implements field social media strategy and has accountability for supporting field advisors and the entire field division in being successful in the realm of social engagement. Consults with colleagues in field marketing and compliance on the development and implementation of social media calendars and campaigns in support of organization business goals and content marketing strategies; partners closely with creative, agency partners and social colleagues to collectively drive key marketing performance indicators. Leverages social media analytics and field-specific marketing tools to drive additional opportunities to engage consumers throughout social platforms; primarily focused on organic social posting and strategy with some paid development and execution.
DUTIES & RESPONSIBILITIES:
- Engages in high-impact support of existing field social media efforts.
- Supports work that enables field advisors to engage in social media campaigns that encourages engagement across current and prospective clients.
- Iteratively enhance the effectiveness of field social media content to attract and sustain interest, and present a prominent, positive and compelling brand identity.
- Strategically researches and proposes new and alternative approaches to leveraging social platforms for the field that complies with regulations and aligns with overall brand objectives.
- Handles governance around the field social media program, which includes ensuring all policies and guidelines are kept up-to-date and program participants adhere to them.
- Represents field social media practice in conversations that surround company content, products and brand to promote and maintain company reputation.
- Provides guidance, training and oversight to others across the organization, especially field advisors who may also engage potential clients in social media platforms.
- Manages, configures and maintains field social tools, especially Hearsay, to ensure Thrivent and its field advisors have awareness to all digital content and activity that mentions the brand.
QUALIFICATIONS & SKILLS:
Required:
- Bachelor degree in communications, business technology, e-business, social media or related discipline
- Strong verbal and written communication skills
- 2-3years social media experience with technical knowledge/ functional expertise in field social media
- Advanced knowledge of social media community strategies, principles, and practices.
- Demonstrated critical thinking ability and good judgment, with an understanding of navigating misinformation and complex issues on social media platforms.
Preferred:
- Strong collaboration/ team-work skills
- Ability to work in a rapidly changing environment with a high degree of ambiguity
Pay Transparency
Thrivent’s long-term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent. The applicable salary or hourly wage range for this full-time role is $64,161.00 – $86,806.00 per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.
Thrivent is unique in our commitment to helping people to be wise with money and live balanced and generous lives. That extends to our benefits.
The following benefits may be offered: various bonuses (including, for example, annual or long-term incentives); medical, dental, and vision insurance; health savings account; flexible spending account; 401k; pension; life and accidental death and dismemberment insurance; disability insurance; supplemental protection insurance; 20 days of Paid Time Off each year; Sick and Safe Time; 10 paid company holidays; Volunteer Time Off; paid parental leave; EAP; well-being benefits, and other employee benefits. Eligibility for receipt of these benefits is subject to the applicable plan/policy documents. Thrivent’s plans/policies are subject to change at any time at Thrivent’s discretion.
Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status,genetic information, or any otherstatus protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.
Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.
Job Summary
A company is looking for a Social Media Specialist to manage and enhance their social media presence.
Key Responsibilities
- Creating and distributing engaging content across various platforms
- Analyzing campaigns and translating data into actionable recommendations
- Developing community and influencer outreach efforts for clients
Required Qualifications
- Excellent knowledge of major social media platforms
- 2+ years of experience in building social presence for global consumer brands
- Experience with social media management platforms, preferably Hootsuite
- Strong analytical and quantitative skills
- Ability to work 40 hours per week from 9:00 am to 6:00 pm PT
Our Corporate team may not provide direct care, but we still touch people’s lives in a very real and substantial way. The services we provide contribute greatly to the overall patient and member experience, supporting our reputation for excellence.
Under the direction of the AVP of Communications, the Social Media Coordinator will assist with the creation and editing of engaging content for organic social media that is in alignment with, and promotes, MJHS including our mission, vision, core values, programs, services and people. Responsibilities also include, but are not limited to, helping grow and refine an effective social media strategy; cultivating MJHS brand ambassadors and influencers; managing the editorial calendar; researching trends; tracking, capturing, and analyzing efforts; monitoring online reviews; and responding to queries in a timely and polite manner. Candidate will follow a hybrid model, working in-office 2 to 3 days most weeks and remotely or in the field the rest.
- Bachelor’s degree in communications, journalism, public relations, marketing or related field
- 2-3 years of professional experience in social media, PR or marketing
- Experience supporting the elevation of brands and influencers on social media
- Effective written and verbal communication skills
- Proven photography, videography and video editing abilities
- Proofreading skills
- Familiarity with tracking, analyzing and reporting communications metrics
- Good judgment and ability to maintain confidentiality?
- Inquisitive and ability to positively connect with others
- Possess event promotion skills and flexibility to occasionally support evening and weekend events
- Ability to take initiative, multitask, problem-solve and work with a highly collaborative team
- Commitment to diversity, equity and inclusion
- Familiarity with Canva, Clipchamp, iMovie, CapCut and similar content vehicles
- Fluency (written/verbal) in Spanish, Chinese or Russian is a plus
Job Description
This role is categorized as hybrid. This means the successful candidate is expected to report to GM Global Technical Center- Cadillac Tower three times per week, at minimum.
The General Motors Global Social Marketing team is looking for a dynamic Social Media lead for the GMC brand. This individual will lead the tentpole and evergreen social media strategy and brand engagement tactics for the GMC brand across channels and platforms. This subject matter expert will lead execution of best-in-class social media campaigns that resonate with GMC’s key customer demographics and bring the brand to life across social content formats on both established and emerging platforms.
As a social first strategic thinker and passionate social media user, you’ll leverage the latest trends to connect with audiences effectively. Your experience in managing integrated campaigns, and developing social communities. This individual should possess experience in managing and maintaining healthy social media presence and calendars, creating evergreen and tentpole brand content to drive performance against key KPIs, including reach, engagement, and brand loyalty. If you’re a social media maven, excited to make a significant impact and lead innovative social media strategies to elevate the GMC brands experience, apply now!
Key Responsibilities:
- Foundational Agency Collaboration & Leadership: Brief social media agencies on objectives and expectations, ensuring alignment with brand and overarching social goals and KPIs.
- Content Planning: Collaborate with the social agency to deliver evergreen always on social strategy and content (always-on content pillars, product education & consideration assets, seasonal & cultural content generation).
- Content Calendar Management: Coordinate and maintain the social media content calendar, working closely with cross-functional teams, legal, third parties, and creative teams for key inputs. Ensure timely content uploads through the content planning tool, effectively coordinating paid and owned content.
- Social Channel Management: Lead social media channel management, ensuring adherence to proper formats and best practices.
- Community Development & Advocacy Fostering: Supported by agency and cross functional customer care teams, lead the overarching development of loyal customer/follower base within the social media community across platforms and interest groups including working with cross functional influencer leaders to foster macro/micro and UGC communities.
- Project Management: Organize and lead meetings with internal and external partners to manage content planning, timelines, and deliverables.
- Collaboration: Work with team members, partner agencies, and GM departments during all phases of content development to drive successful execution.
- Metrics Reporting: Collaborate with cross functional Analytics partners and agencies to coordinate monthly metrics and insights report meetings to inform future creative and content strategy.
- Media Partnership: Collaborate with the media team on creative refresh timing and performance analysis.
- Platform Engagement: Lead quarterly meetings with social platform partners to discuss best practices and innovative content strategies.
- Brand Consistency: Ensure all GMC social channels reflect the proper brand tone and voice.
- Trend Monitoring: Stay updated on current and emerging social media trends to inform content strategy.
- Global Coordination: Work with global teams to align content sharing and market strategies.
- Cross-Tier Opportunities: Identify opportunities for content utilization across dealer social channels.
Requirements:
- Experience: 5-7+ years in social media (campaign support or community management).
- Platform & Social Best Practices Expertise: Familiarity with major social media platforms (Meta, Instagram, TikTok, YouTube, etc.). Knowledge of social media best practices and trends.
- Creative Passion: Strong understanding of brand language and tone of voice and articulation in social media space.
- Project Management: Excellent organizational and project management skills with the ability to prioritize multiple deadlines.
- Adaptability: Self-starter capable of thriving in a fast-paced, evolving environment.
- Communication Skills: Exceptional written and verbal communication, presentation, and interpersonal skills.
- Technical Skills: Proficiency in MS PowerPoint and Excel; general knowledge of digital marketing (SEO/SEM, digital display, email) is a plus.
- Collaboration: Ability to work effectively with diverse teams.
- Proactive Approach: Initiative to drive results and problem-solve effectively.
- Education: Bachelor’s degree in Marketing, Public Relations, Communication, Business, or a related field.
Additional Job Description
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
This job may be eligible for relocation benefits.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
• Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
• Healthcare (including a triple tax advantaged health savings account and wellness incentive),dental, vision and life insurance plans to cover you and your family;
• Company and matching contributions to 401K savings plan to help you save for retirement;
• Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
• Tuition assistance and student loan refinancing;
• Discount on GM vehicles for you, your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual’s protected characteristics. For purposes of this policy, “protected characteristics” include an individual’s actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions),gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Job Description
Your Career
As the Manager, Social Media, you will be the second-in-command (2IC) to the Global Social Lead. Your role will focus on driving strategy and execution across global and speedboat channels. You’ll manage processes, content, campaigns, and operations, ensuring seamless execution and alignment with corporate goals. Your primary objective is to lead speedboat social media efforts while supporting the broader social media strategy. Collaboration with PR, Analyst Relations, and Marketing is key in raising our brand’s visibility globally.
Your Impact
- Leadership & Strategy
- Serve as the 2IC to the Global Social Lead, supporting leadership efforts and contributing to the overall global social media strategy.
- Develop and implement process workflows, especially with agency partners, to optimize campaign execution and results.
- Oversee all speedboat-focused social efforts, including strategic direction and performance.
- Content & Campaigns
- Oversee content creation and campaign strategy execution for speedboat channels.
- Collaborate with speedboat teams and agency partners to implement paid support, ensuring effective campaign delivery.
- Manage approval processes using Asana, ensuring alignment with stakeholders and deadlines.
- Lead LinkedIn Live initiatives for speedboat channels.
- Operations & Reporting
- Manage social media calendars and schedules across corporate and speedboat channels, using tools such as Sprout Social.
- Oversee weekly and quarterly reporting on performance metrics and insights.
- Handle finance processes, including PO reconciliation and social boosting, with oversight from the Global Social Lead.
- Employee Social & Advocacy
- Lead employee advocacy initiatives, managing internal social programs and ensuring consistency with brand messaging.
- Develop and execute community management strategies, with a focus on driving engagement through the ‘Comment Section’ strategy.
- Event Support
- Lead social media efforts for the ‘Ignite on Tour’ event series, ensuring alignment with corporate strategies and goals.
- Support 3rd-party event strategies by collaborating with stakeholders to amplify event presence through social media.
Qualifications
Your Experience
- 5-7 years of social media, content marketing and/or demand generation in a B2B environment (preferably high tech).
- Experience in managing social media at a global level, with a focus on North America.
- Demonstrable experience in building and executing social media campaigns that drive measurable results.
- Strong communication and project management skills, with the ability to collaborate across diverse teams and regions.
- Expertise in using social media tools such as Sprout Social, Google Analytics, Asana, and content planning platforms.
- Proven ability to translate complex technical information into compelling social media content.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
Additional Information
The Team
Our Marketing team has an opportunity like no other industry: high impact work and the chance to change the future of digital security, globally. Your hands will be in industry-leading content created in the face of rapidly growing threats: cyberattacks. Being in marketing at Palo Alto Networks means that you will be in the midst of the changes impacting our industry, and helping our internal teams, customers, and partners address the ever-changing threats we all face on a day-to-day basis.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $101,000 – $163,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy),sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Job Summary
A company is looking for a Social Media Manager to develop and execute a global social media strategy.
Key Responsibilities:
- Develop and execute a global social media strategy across multiple platforms
- Oversee the creation of compelling content and manage campaigns
- Utilize analytics to track performance and optimize strategies
Required Qualifications:
- 4+ years of experience in social media management and strategy
- Proven ability to scale social media programs
- Expert knowledge of major social media platforms and trends
- Experience with social media tools and platforms
- Ability to analyze data and present actionable insights
Job Summary
A company is looking for a Sr. Social Media Associate to shape and execute their social media strategy across multiple platforms.
Key Responsibilities:
- Develop and maintain a comprehensive social media content calendar for various platforms
- Generate innovative ideas for engaging content and manage daily channel operations
- Analyze performance metrics and provide monthly reports to optimize social media strategy
Qualifications:
- 3-5+ years of experience in social media strategy execution and audience development
- Experience with social media platforms and analytics tools
- Demonstrated experience in full-cycle social media brand management
- Robust project management skills and ability to manage workflows
- Passion for social media trends and understanding of fashion and retail industry
Job Description
We are looking for experienced, driven, bilingual Social Media Content Specialists that are available to work a combination of shifts, including days – 8AM – 4PM North American Central Standard Time, evenings – 4PM -12AM North American Central Standard Time, and overnights 12AM – 8AM North American Central Time throughout the week AND on weekends, to join our growing team.
What awaits you?
- Review, monitor, moderate, and respond to comments posted to our clients’ social channels (Facebook, Instagram, etc.) on behalf of our clients using their unique brand voice.
- Craft creative written content to encourage participation and increase engagement across our clients’ social channels.
- Provide our clients’ audience with an excellent experience through the clients’ social channels.
- Escalate issues, observations, opportunities, and insights through the relevant channels.
- Understand our clients’ social media strategy, tone-of-voice, and brand guidelines, to communicate with their audience efficiently.
- Ensure the online community’s safety policies and brand guidelines are being followed by all members.
Qualifications
- Exceptional written communication (spelling, grammar, syntax, etc.) in English AND one of the following languages: German, Spanish, Swedish, Finnish, Norwegian, Dutch, or Thai. Native fluency (C2 proficiency level) in both languages required.
- US permanent residency.
- Open and flexible availability to work a combination of the eight-hour shifts noted above throughout the week and weekends. Unfortunately, we are unable to accommodate any limitations in availability.
- Professional experience moderating and engaging across all social media platforms.
- Experience writing, editing, and creating engaging content in the social media space using brand voice while following established guidelines.
- The ability to tailor your written tone and voice to match each customer.
- Exceptional customer service skills.
- Knowledge of, experience with, and a genuine interest in content being moderated in multiple industries.
- Reliable high-speed internet with no data restrictions.
- An active Facebook account.
NOTE: Full-time (32-40 hours per week) and part-time (24-32 hours per week) opportunities are available. All shifts are 8 hours in length with the expectation to be available to work a combination of the shifts/days outlined above.
#LI-LG1
Additional Information
The hourly pay range for this position is $14.75 to $15.00 USD. Actual hourly pay within the hourly range will be based on a variety of factors including relevant experience, knowledge, and skills.
We know through experience that different ideas, perspectives, and backgrounds foster a stronger and more creative work environment that delivers better business results. We strive to create workplaces that reflect the clients we serve and where everyone feels empowered to bring their full, authentic selves to work.
We are committed to working with our candidates from all ability levels throughout the recruitment process to ensure that they have what they need to be at their best. If you need accommodation during the application or interview process, please contact [email protected] or to begin a conversation about your individual accessibility needs throughout the hiring process.
ICUC thanks all applicants, however only those who qualify for next steps will be contacted.
About dentsu
Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in more than 110 markets, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.
Dentsu, Innovating to Impact.
Find out more:
https://www.dentsu.com/
https://www.group.dentsu.com/en/
We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.
Dentsu (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact your recruiter if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.
Job Location
The TIAA Social Media Manager will focus on overall responsibility of developing and driving the owned social media strategy and execution for the TIAA brands, products, and services in support of the broader business, brand and social media goals. This role reports to the Head of TIAA Paid Media and works closely with other members of the TIAA client marketing, thought leadership and creative teams in order to create, manage and execute on social media and campaign priorities. The manager will create and manage content and deliver strategic best practices for all business partners. The manager will drive collaboration across partners to deliver social media content that favorably influences perception of the TIAA brand.
Key Responsibilities and Duties
- Develop and manage TIAA’s social media strategy to deliver a balance of brand, product and thought leadership messages in support of overall marketing strategy and organization goals in creative and engaging ways
- Execute the TIAA social media strategy, including content creation, content curation, campaign building, community management, community engagement and reporting
- Owning the social content strategy, including creation and management:
- Publishing of relevant, original, high-quality content
- Create a regular publishing schedule and implement a content editorial calendar to manage content and plan specific, timely marketing campaigns
- Partner with paid social media team to promote content through paid
- Ensure brand consistency in copy through tone, voice and terminology
- Design, conduct and deliver standard and custom social media reports including campaign results and social listening
- Coordination with employee advocacy and sales engagement program leads
- Monitor social media competitive landscape, producing quarterly insight reports and ad-hoc requests
- Stay abreast of current technology, social media, advertising and content marketing trends to keep abreast of potential opportunities for TIAA
- Define TIAA social engagement and conversation strategy – including targeting clients as well as other brand advocates (news outlets, thought leaders, etc.). Supervise all aspects of social media interaction between customers and the company and ensure a positive experience
- Establish goals and metrics for measuring and benchmarking efforts
Educational Requirements
- University (Degree) Preferred
Work Experience
- 3+ Years Required; 5+ Years Preferred
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
7IC
Required:
- 3+ years of experience working at a media agency with a primary focus on Organic Social or experience working client side/in-house within a media COE on Organic Social
Preferred:
- 5+ years of experience working at a media agency with a primary focus on Organic Social or experience working client side/in-house within a media COE on Organic Social
- 6+ years of marketing experience, with a focus in social media marketing
- Strong familiarity with the business applications of social media platforms, including Facebook, Twitter, YouTube, LinkedIn, Instagram, Reddit and TikTok
- Proficient in variety of social media search, analysis and content distribution tools (Hearsay, HootSuite, etc.)
- Ability to build relationships with clients and peers
- Strong written and oral communication skills, specifically around presentations; creative thinker
- Effective time management and project management skills
- Proven ability to develop and implement social media strategies beyond just earning likes and followers
#LI-VM1
Related Skills
Advertising, Audience Segmentation, Budgeting, Collaboration, Communication, Customer-Focused Campaign Development, Ensures Quality Audience Engagement, Lead and Demand Generation, Marketing Analytics, Marketing Channels, Marketing Creativity, Marketing Strategic Planning, Marketing Writing Effectiveness, Negotiation, Prioritizes Effectively, Search Engine Marketing, Timely Outreach, Vendor / Partner Management
Anticipated Posting End Date:
2024-10-24
Base Pay Range: $91,900/yr. – $110,200/yr.
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).
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Company Overview
TIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.
Benefits and Total Rewards
The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.
Equal Opportunity
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Read more about the Equal Opportunity Law here.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: [email protected]
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California),click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.