We are searching for a senior level experienced Account Manager. We are looking for someone who has the required client management experience and is also personable, self-motivated, organised, detail oriented, professional, and possess strong verbal and written communication skills. We are seeking someone who completes assignments and resolves conflicts independently and has very strong commercial acumen.
This is a great opportunity to join our Media and Broadcast teams
Responsibilities:
- Full ownership of client relationships working closely with Product, Engineering, Technical Account Management, Operations, Legal, Finance and Strategy functions
- Achieve revenue targets through product upsells, professional services and client expansion opportunities
- Own and facilitate recurring client engagements (e.g., weekly calls) and strategic partnership sessions with senior stakeholders
- Full ownership of proposal submissions and associated presentations to senior stakeholders
- Develop commercial structures for client renewals and new services
- Work closely with the legal department on the drafting of client contracts
- Collaborate with the marketing team on the drafting of client press releases, award submissions, case studies etc.
- Track client revenue performance and report to internal business stakeholders
- Collaborate with finance on client billables, invoicing and payment tracking
- Manage escalations with clients and internal stakeholders on high priority matters
- Provide regular updates on client status to senior leadership team
Required/Essential Qualifications:
- 5 years+ in a Senior Account Manager / Senior Commercial Account Manager position in Sports or Media & Entertainment sectors
- Strong commercial acumen & history of managing negotiations at a senior level
- Exceptional analytical and conceptual-thinking skills
- Proven history in exceeding commercial targets
- Excellent written and verbal communication skills
- Ability to influence & collaborate with internal/external stakeholders to find creative solutions
- Excellent planning, organisational and time management skills
- Experience drafting proposals and delivering presentations to senior stakeholders
- Experience drafting client contracts (renewals, amendments, NDAs)
- A proactive and professional approach to internal/external engagements
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