Who we are:
EmpiRx Health is a multi-award-winning leader in the healthcare space. We’re the industry’s only value-based PBM and to us, value is a combination of financial, clinical and service performance. As the only PBM with a pay-for-performance and clinical-first model, we’re just as committed to delivering deep and sustainable savings for our clients as we are to the health and wellness of our membership and employees. Recognized by Inc. 5000 and the Validation Institute, EmpiRx Health is also certified as a Great Place to Work.
What we do:
We use a tech-enabled, industry-leading approach to clinical innovation which means we lower our clients’ overall pharmacy costs and improve health outcomes. We also don’t believe we should make money until we show savings for our clients, so uniquely we don’t. And every day we strive to serve our clients better through our white glove customer service experience. This spirit of innovation and focus on performance and service excellence is why we go to work every day.
The employee experience:
EmpiRx Health has become a category creator and an award-winning leader in the healthcare space because we invest in our people. Our leadership teams drive the employee experience with strengths-based learning and development. Using Gallup’s CliftonStrengths assessment, our managers ensure employees have opportunities to excel by maximizing their top strengths and infinite potential. At EmpiRx, every employee is empowered to bring the best version of themselves to a safe environment where their voice is heard, and their talents are developed. We’ve eliminated formal performance reviews, opting to rely on the manager-employee relationship to drive individual and organizational performance. Fostering collaboration, open dialogue, and continuous improvement is how we’ve created a talent-driven, nimble organization where ground-breaking ideas are celebrated. Recognized by Inc. 5000 and the Validation Institute, EmpiRx Health is also certified as a Great Place to Work, and winner of Fortune’s Best Workplaces and Modern Healthcare’s Best Places to Work.
EmpiRx Health is experiencing explosive growth and is seeking a Client Service Manager to be a part of our special team. It’s an exciting time to be a part of EmpiRx Health. Come grow with us!
Who you are:
You are a dedicated client service practitioner who considers your clients the most important part of what you do. You understand the meaning of concierge and how it translates to your clients and take pride in problem solving for them. You enjoy working collaboratively but are also just as happy working independently and have an extremely proactive nature. This role would suit an experienced Account Coordinator looking for their next big step.
What you will be doing:
- Operate as the lead point of contact for all matters specific to clients on a daily basis as well as supporting other team members (Client Executives) on complex client needs.
- Facilitate new plans and specific product implementations.
- Effectively communicate and interact with all other EmpiRx Health departments and suppliers in a manner that fosters teamwork and unity, to benefit the client.
- Educate clients and vendors on best practices for technology implementation and utilization to improve efficiencies and workflow.
- Be responsible for timely and accurate management and execution of all client benefit requests.
- Manage and complete the client transition from the Sales Team to the Operations Team, including client implementation, quality assurance, error resolution and day-to-day oversight.
- Communicate client expectations and provide feedback to the entire team in a manner that allows for effective facilitation of change or corrective action.
- Effectively present group presentations regarding EmpiRx Health operational performance metrics to clients on an as-needed basis to promote client satisfaction, client retention and upsell opportunities.
What you need:
- Desire 3-5 years of direct client/account management experience in the healthcare or PBM industries
- Ability to interpret current healthcare trends and issues that may affect client strategies.
- Proficient in Microsoft Office suite required. Salesforce Sales Cloud CRM experience a plus.
- Ability to work in a fast-paced industry at a start-up with duties that will vary day-to-day.
- Proactively stay current with pharmacy and industry initiatives to keep the client ahead of the curve.
Benefits and Perks:
Our family and LGBTQ-friendly benefits reflect our commitment to supporting a diverse workforce. Our benefits include medical, prescription, vision, dental, life, and disability insurance with coverage for domestic partnerships. Additionally, we offer a 401K program, parental leave for childbirth and adoption, and student loan reimbursement. Additional perks include unlimited PTO, flexible work arrangements, online wellness resources with complimentary tools and access to counselors and advocates and bi-weekly ‘take a break’ sessions.
Location: Hybrid in Montvale, NJ
EmpiRx is an Equal Opportunity Employer
EmpiRx Health
Related jobs:
Event Staff & Vendor Casting for Music Festival
Job Description
Seeking event staff and vendor types for a major music festival. This is a great opportunity for individuals who enjoy working in a fast-paced, energetic environment.
Job Responsibilities
- Assist with event operations and logistics
- Work with vendors and festival teams to ensure smooth operations
- Provide excellent customer service to attendees
- Perform assigned tasks as directed by event managers
Requirements
- Ages 18-35
- Must be a fresh face (no prior participation in this event)
- All ethnicities and genders welcome
- Reliable and professional attitude
- Comfortable working in a high-energy festival environment
Compensation
- $150 for 12 hours
- Filming takes place in Fayetteville, GA
Casting Call for Court Reporter/Stenographer – Film Production Opportunity
Job Description
A film production is seeking a professional court reporter/stenographer for an upcoming project. This is a great opportunity for individuals with experience in legal transcription to be featured in a production setting. If you have the skills and professional equipment, this role offers competitive pay and industry exposure.
Job Responsibilities
- Portray a court reporter/stenographer in a film production
- Utilize professional stenography equipment to enhance authenticity
- Follow directions from the production team for scene accuracy
- Maintain a professional demeanor on set
Requirements
- Must have experience as a court reporter or stenographer
- Own professional stenography equipment
- Available for a full-day shoot
- Comfortable working in a film production environment
Compensation
- $350 for 12 hours
- Industry exposure and networking opportunities
Casting Call: Experienced Casting Assistant for 5-Week Gig
Job Description:
A leading casting company is seeking an experienced Casting Assistant to join the team for a five-week gig. This role requires a hardworking professional with strong organizational skills, attention to detail, and a great sense of humor. The ideal candidate must be proficient in breakdowns, Eco Cast, video editing, and scheduling.
Job Responsibilities:
- Manage breakdowns and submissions efficiently
- Use Eco Cast to upload, edit, and organize audition videos
- Create detailed schedules and manage casting logistics
- Draft deal memos and maintain casting records
- Collaborate with the casting team to ensure a smooth workflow
Requirements:
- Previous experience as a Casting Assistant
- Proficiency in Eco Cast, breakdowns, and video editing
- Strong organizational and time management skills
- Attention to detail and ability to multitask in a fast-paced environment
- Excellent communication skills and a team-oriented mindset
Compensation:
- $800 per week
- Opportunity to work with a reputable casting team and gain industry experience
Assistants and Experienced Managers Needed
Job Description:
A leading agency is seeking dynamic Assistants and seasoned Managers to join their professional team. This is a great opportunity to work in a fast-paced, creative environment with a reputable agency in the entertainment industry.
Job Responsibilities:
- Support day-to-day operations of the agency
- Manage schedules, appointments, and correspondence
- Coordinate with clients, talent, and other industry professionals
- Provide administrative support and oversee project management
Requirements:
- Strong organizational and communication skills
- Previous experience in management or administrative support preferred
- Ability to multitask and work under tight deadlines
- Passion for the entertainment and modeling industries
Compensation:
- Competitive salary based on experience (details provided upon selection)