Group Sales Manager

POSITION SUMMARY:

The ideal candidate will have group sales experience in a luxury hotel. This individual brings with them with a track record of exceeding group booking goals and is a dynamic personality with a team first mentality. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·       Responsible for finding new group business to meet and exceed group revenue goals.

·       Familiarity with the luxury leisure consortia market is a plus.

·       Accountable for monthly prospecting and sales activity goals.

·       Respond to inquiries, send proposals and contracts, facilitate billing, generate group resumes and effectively communicate client needs with operating departments.

·       Negotiate within booking guidelines and standard operating procedures.

·       Service existing clients to exceed expectations, maximize revenue, and secure repeat business.

·       Conducts site inspections, meets with, and entertain clients as needed.

·       Facilitates group pre & post-convention meetings as needed.

·       Responsible for updating and maintaining account and contact profiles. 

·       Travel to and represent the hotel at industry events and tradeshows as needed.

·       Ability to manage priorities in a fast-paced environment with strong attention to detail. 

·       Excellent communication and presentation skills.

·       Systems experience with Opera and Delphi required.

·       Knowledge of the Palo Alto market and competitive set preferred.

·       Assist the DOSM with sales support as needed. 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully.

·       Responds promptly to the needs of the clients and Director of Sales & Marketing.

·       Able to communicate effectively in both written and verbal communication.

·       Very organized, detail oriented and completes work in timely manner.

·       Ability to read, analyze, and interpret sales contracts, sales procedures, etc.

·       Ability to write sales reports and all other business correspondences.

·       Ability to write all sales reports and all other business correspondence clearly and informatively and edits work for spelling and grammar.

·       Ability to effectively present information and respond to questions from the Sales Staff, Managers, clients, guests, and the general public.

·       Advanced mathematical skills to calculate Sales figures and amounts such as discounts and percentages.

·       Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

·       Meets legal age requirements for the position.

EDUCATION/EXPERIENCE:

High school diploma is preferred, though any combination of education and/or experience that provides the required knowledge, skills and abilities will be considered. Prior Hospitality experience is also preferred, ideally in a luxury environment. Strong Outlook, MS Word, PowerPoint, and Excel knowledge is required. 

Nobu Hotel Palo Alto