Full-Time | In-Office ONLY | Location: Downtown Los Angeles
At That’s it., we’re looking for a dynamic Ecommerce Manager who shares our passion for the healthy snack space. This person will play a vital role in managing our online presence, optimizing user experience, driving revenue growth, and ensuring a strong online presence through effective SEO practices. This is an in-office position for a self-starter who thrives on innovation and is eager to make proactive recommendations.
Key Responsibilities
- Shopfiy Proficiency: Oversee daily operations of our website, leveraging Shopify and relevant apps (i.e. rewards, loyalty, subscriptions, store locator, etc.) to create a frictionless and visually appealing online shopping experience for our customers.
- Email & SMS Marketing: Lead and execute email & SMS marketing campaigns with Klaviyo, crafting engaging content, optimizing segmentation, and driving conversion while maintaining our brand’s voice.
- Cross-Channel Collaboration: Â Collaborate closely with our creative and content teams to create cross-channel messaging strategies designed to boost revenue, ROAS, and customer loyalty.
- Paid Media Collaboration: Lead the communication with our paid media agency to develop and execute mid-lower funnel strategies on Google and social media channels, ensuring maximum visibility and reach.
- SEO Knowledge: Implement and manage basic SEO strategies to improve our website’s visibility, rankings, and organic traffic while staying up to date with SEO best practices.
- In-Office Commitment: Demonstrate a strong commitment to working in our office, fostering teamwork and direct communication with colleagues.
- ADA Compliance Expertise: Ensure our website complies with ADA regulations & privacy laws, ensuring accessibility for all users, in line with our commitment to inclusivity.
- Inventory Management: Work closely with the operations team to ensure smooth eCommerce operations, including managing stock levels and product launches.
- Analytics & Reporting: Generate regular reports on eCommerce KPIs and performance metrics, providing actionable insights for ongoing optimizations.
Other Qualities Desired
- Passion for Clean & Healthy Snacks: Genuine excitement for promoting nutrition and wellness through our products.
- Goal-Driven: ROI-focused strategies that are continually being optimized, using AB testing.
- Proactive/Entrepreneurial Attitude: The ability to be a self-starter and make proactive recommendations in a fast-paced, quickly growing company, driving innovation and positive change, while maintaining industry best practices.
- Content Strategy: Proven experience in content strategy and creation for an Ecommerce platform, including product descriptions and educational content about our products’ nutritional benefits.
- Bachelor’s degree in marketing, eCommerce, data-analytics, or related field
- Minimum of 4 years of relevant experience in eCommerce management, preferably in the food/CPG sector.
That’s it.
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