Product Development Manager

At Maiden Home, we’re growing our team of mission-driven, customer-obsessed design lovers here in NYC. If you’re excited to be a part of a revolution of furniture retail–and game to join one of the fastest-growing brands in the industry–we’d love to hear from you. 

As our Product Development Manager, you will lead internal teams and external stakeholders in an effort to scale product development and expand our beautiful, high-quality assortment. This work will be essential as Maiden Home enters new categories of the home and rapidly grows our existing product line. Reporting to the Director of Merchandising, the ideal candidate is a clear communicator who is invested in nurturing the relationships between Maiden Home and our manufacturing partners. 

Our Product Development Manager creates an environment wherein our internal and external stakeholders understand their roles, their schedules and most importantly, feel valued. This candidate is energized by product and inspired by beautiful furniture. They spearhead efforts to improve documentation and streamline processes. They enjoy growing our network of partners and they thrive in Maiden Home’s cross-collaborative environment. Their deep basis of management experience, across people and projects, enables them to tackle daunting timelines and technical challenges with creative problem solving tools.

This is a unique opportunity to join a fast-growing retail brand at a critical stage, offering huge potential for future growth. When you join the team, you’ll enter a workspace that encourages innovation, creative expression, and teamwork. The possibilities are endless, and your experience will be shaped by your performance, contributions, and drive. This role is located at our New York headquarters, located in the TriBeCa design district. 

Responsibilities

• Lead the Product Development teams’ communication between internal stakeholders and external manufacturing partners
• Collaborate with our Director of Product Strategy to create a Product Development calendar for our seasonal assortments and new category launches; ensuring the quoting and sampling process proceeds in a timely, organized manner which allows us to efficiently launch new products throughout the year
• Provide clear and concise technical feedback to our manufacturing partners and review product shop drawings with the intent to raise Maiden Home’s overall standards of quality and design
• Provide regular status update on development milestones for new collections and categories to cross-functional team and leadership team
• Partner cross-functionally with our Operations teams to proactively develop our domestic and international supply chains for both existing and new categories, allowing us to more effectively scale new product development and support long-term brand growth
• Coordinate with our Logistics team to anticipate and eliminate transit and packaging pain points prior to market release
• Partner closely with our Customer Care and Product Success teams to ensure post-purchase Customer experience is optimized and ever-improving as new products are released, and incorporate learnings on quality as new products, materials, and categories are launched into future new product development

Qualifications

• 7+ Years of experience in domestic or international design management including sourcing, product development, interior design and/or architecture with furniture start-up experience is considered an asset
• Experience in a home retail or boutique commercial furnishings manufacturing organization or design firm is required – candidates with exclusive experience in fashion or other consume goods will NOT be considered
• Must have seen product, in a quantity of >100, move from concept to market / end-user; possess a strong knowledge of furniture design and construction through the lens of production; inclusive of upholstered seating, dining, bedroom and storage
• Able to critically review furniture shop drawings received from manufacturing partners for construction and aesthetic accuracy without additional team oversight
• Strong connections within the industry, including manufacturers and material resources
• Expertise in coordinating external consultants, working on strict timelines and managing multiple complex projects (with multiple stakeholders) simultaneously, all while delivering on time
• Excellent oral and written communication and interpersonal skills; a creative negotiator with a proven ability to navigate an array of stakeholders and priorities
• Passionate about furniture and design; knowledgeable about design history as well as what’s new and next
• Knowledge of AutoCAD is considered a strong asset
• Working knowledge of data management or PLM systems such as Fohlio, Spexx and Specsources considered a notable asset
• Experience managing internal teams of 3+; providing tasks, executing 1<>1 check-ins
• Keen interest in creating processes and driving decisions using data-driven analyses as a foundation; advanced proficiency in Excel and fluency in metrics management a must
• Strong attention to detail, a “can-do” attitude and the ability to consistently take initiative, demonstrating relentless follow-through in a startup environment
• High energy, a healthy dose of tenacity and a collaborative spirit

Benefits

• Competitive compensation package, & unlimited vacation 
• Choice of medical, dental and vision insurance plan, including one option where up to 88% of the premium is covered by Maiden Home
• Furniture placement program & company discount
• Pre-tax commuter benefits
• 12 weeks parental leave
• 3-week paid sabbatical after 3 years
• Access to robust learning opportunities, such as one-on-one professional coaching and supplementary education
• Strong, growing company culture, including frequent happy hours and other team-wide and company-wide events

About Maiden Home

Maiden Home is a new concept in custom furniture that will forever change the way consumers shop for their homes. We offer high-quality pieces made by the best American craftsmen and delivered at prices and lead times unheard of in custom furniture. 

Since launching in 2017, Maiden Home has been featured in Architectural Digest, Fast Co, Forbes & Bloomberg, to name a few. Backed and led by seasoned executives in e-commerce and retail, and embraced by a nationwide community of consumers and designers, Maiden Home is on its way to forever transform the home furnishings industry. 

Maiden Home is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.

Maiden Home