Senior Product Manager

Why PsychPlus? 

The current delivery model for mental health care is broken in this country. PsychPlus set out on a mission to reimagine how mental health care is delivered to folks who need it. Our goal is to provide a digital-first, modern approach to psychiatry and therapy. We provide care both in-person at our offices across Texas and virtually so our patients can be seen at their convenience. 

Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients needs in an integrated way. Join us in our mission to ensure that every person has access to affordable and accessible mental health care. 

About the Role

As a Senior Product Manager with EHR (Electronic Health Records) expertise, ONC certification experience and tele-health app experience, you will play a pivotal role in shaping the direction of our multiple product lines. You will leverage your in-depth knowledge of ONC certification requirements and your experience working with EHR systems to drive the development, enhancement, and strategic roadmap of our products. You will also be the product lead for our patient portal and our patient mobile app. Collaborating closely with cross-functional teams, including engineering, design, marketing, and sales, you will champion the delivery of user-centric, compliant, and innovative EHR solutions.

Responsibilities

• Develop and communicate a clear product strategy and roadmap for our Patient Portal, Patient Mobile App, and EHR product lines, aligned with company goals and industry trends.
• Serve as the subject matter expert on ONC certification requirements, staying up-to-date with the latest regulations and ensuring our products remain compliant.
• Collaborate with stakeholders to gather, refine, and prioritize product requirements, ensuring features are aligned with customer needs and regulatory demands
• Monitor product performance and user engagement, analyzing key metrics to identify areas for improvement and growth.
• Translate customer needs and regulatory requirements into detailed feature specifications, user stories, and acceptance criteria for the development team.
• Plan and execute successful product launches, including defining go-to-market strategies, positioning, messaging, and training materials.
• Anticipate potential risks and challenges in product development and compliance, developing mitigation strategies as needed
• Work closely with engineering, design, quality assurance, marketing, and sales teams to ensure successful product development, launch, and adoption.

Requirements

• Must have previous healthcare experience specifically with EHRs, Patient Portals, and Patient Mobile Apps.
• Bachelor’s degree in a related field; MBA or advanced degree is required.
• Proven experience (5+ years) as a Product Manager in the healthcare technology industry, with a focus on EHR systems.
• In-depth understanding of ONC certification requirements and experience in bringing ON-certified products to market.
• Strong knowledge of EHR workflows, industry standards, and healthcare regulatory landscape.
• Exceptional communication skills to effectively collaborate with cross-functional teams and present complex ideas.
• Analytical mindset with the ability to leverage data for decision-making and product optimization.
• Demonstrated ability to lead and influence without direct authority, driving results in a collaborative environment.
• Strong project management skills, including the ability to prioritize and manage multiple initiatives simultaneously.
• Experience with Agile development methodologies.
• Passion for improving healthcare through innovative technology solutions.

Perks

Our mentality is to find the best, attract the best, and pay the best talent—which is why we prioritize quality over quantity of hires. While we offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy, we’re way more excited to tell you about a few “perks” that are unique to Psychplus. We’ve spent time thinking through what it means to be a modern mental health company and how we can better align these additional perks with our mission and values.

Additional Information

The expected base pay for this role will be between $140,000 – $200,000 annually at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Psychplus Health-sponsored benefits.

So—what do you think?

If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page: https://psychplus.com/careers

Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will only be sent from @psychplus.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.

Psychplus applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

PsychPlus