Marketing/Catering Manager

Marketing & Catering Manager                                        Job Type: Fulltime

Location: Multiple Franchise Restaurants- Western Suburbs – Illinois

Local Travel and some Weekends Required.

Overall responsibility:

We are looking for an outgoing, highly passionate person with integrity and a great personality to be the face of our Brand.  The Marketing/Catering Manager is responsible for all aspects of the brand marketing plan tailored to a local level. You will be organizing and developing promotions and catering services that are accurate in content and consistency within brand standards, which meet and exceed customer expectations, food and hygiene standards and financial targets. 

Key areas of responsibility:

·        Manage all aspects of the required Brand Marketing which includes but is not limited to advertising, social media, design & layout, direct mail, print, promotions, and special events on a local level.

·        Develop and execute detailed marketing strategies for all locations with measurable metrics that define KPI’s and work towards meeting target goals.

·        Create promotions, special events, charitable events, fundraisers, school lunch programs etc. in an effort to perform community outreach.

·        Participate in local charity events through means of attendance and donations, etc.

• Receive and resolve all customer complaints in a compassionate manner.
• Actively solicits any and all types of catering business from various sources of leads.
• Organize and coordinate all aspects of events utilizing catering services and rental equipment.
• Participates in pre-shift and departmental meetings in order to brief personnel regarding event information and special needs for all day/evening events and specials.
• Helps lead the restaurant team to meet sales and profit objectives.
• Ensures top quality sanitation standards in accordance with the State of Illinois Health Code.
• Performs other tasks and duties as assigned by the Area Director.
• Assists with the development, implementation and maintenance of the quality standards of the brand.

·        While performing the duties of this job, you will be required to stand, sit, walk, climb stairs, kneel, and crouch.  You must regularly lift and or move up to 10 pounds, frequently life and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Consults with:

• All levels of management
• Brand Support Center staff
• Restaurant Staff
• Vendors

Qualifications:

• Bachelor’s degree or the equivalent work experience
• 3 to 5 years of marketing/catering management experience in a high volume environment is required.
• Must be able to obtain the appropriate state occupational license.
• Ability to plan and manage own work
• Basic accounting skills
• Proven ability to sell events in a highly professional manner.
• Proven ability to delegate work in a cost saving manner.
• Must possess strong leadership skills to manage, motivate and develop staff.
• Must have strong customer service abilities.
• Must have excellent communication and people skills.
• Excellent computer skills working with MS Office 365
• Will be required to work a flexible schedule. 

Franchise Brand Restaurants