We are seeking a Technical Product Manager to help us evolve our array of internal services, build and deployment tooling, and cloud infrastructure into a compelling internal product that enables our numerous product and editorial teams to accelerate their rate of development and delivery, while also improving the security and reliability of our systems. This position reports to the Director of Engineering.
The ideal candidate for this role is obsessed with customer and developer experience and loves to dig into tough problems at the intersection of people, process, and technology. They get excited about transformative technology, love well-designed interfaces (APIs, CLIs, GUIs, IaC) and developing metrics for complex systems, and are an evangelist for using principles of DevSecOps to drive organizational performance.
Essential job responsibilities:
· Own and drive the goals and priorities for our digital platform product.
· Partner with the engineering manager for the team to align goals, manage organizational impact, and assess and improve team health.
· Work daily with a core team of software engineers, reliability engineers, a database engineer, and a security engineer to define and build solutions.
· Treat internal teams as customers, anticipating their unmet needs, identifying unrealized needs, and creating a feedback loop with them to continuously validate the platform’s usability and direction.
· Develop migration strategies to help teams modernize their systems (technology, process, practice, and organization).
· Resolve gaps in the team’s shared understanding of what they’re building, who it’s for, and why it’s important.
· Continuously define and measure success with standard tools like DORA metrics, SLOs, and OKRs.
· Bring industry-leading processes and thought leadership to product and engineering.
Required qualifications:
· 8+ years of experience in an engineering and/or product role.
· Deep familiarity with continuous integration and delivery pipelines (CI/CD), reliability architectures, testing strategies, and experimentation.
· Exceptional communication skills, especially written.
· A data-driven, solution-oriented product mindset with a deep appreciation for technical work.
· Experience running or managing infrastructure and cloud-based reliability products is a plus.
· Understanding of distributed systems, especially microservices and multitenancy architectures (Kubernetes, service meshes, etc.) is highly desirable.
· Employment eligibility to work in the US is required.
· Must be able to work full business hours.
· We strive to maintain a COVID-free workplace. To that end, being fully vaccinated is a condition of employment for all new hires. We make reasonable accommodations for qualified applicants with disabilities, sincerely held religious beliefs, or other conditions protected by applicable law.
Currently available benefits
· Base salary range of $115,000 – $170,000.
· Generous paid time off, paid holidays, and summer Friday afternoons beginning in July
· Generous health benefits, including PPO and EPO medical insurance options, vision insurance, dental insurance, flexible spending accounts for healthcare, dependent care and commuter, gym membership reimbursement, and more. Coverage for spouses, domestic partners, and dependent children is available.
· Profit-Sharing and 401(k) benefit plan with discretionary contribution matching by employer
· Disability and life insurances
· FMLA, parental and other leave
· Employee Assistance Program (for mental health, financial planning, and other needs)
· Company-provided laptop
· Employee discounts on specific books
· Limited matching of employee donations to select non-profit organizations
* All policies and benefits described are subject to change at any time.
Global Systems Search Inc
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