Product Manager, eCommerce

CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,300 employees in 13 locations around the world.

Inventory Locator Service (ILS), a division of CAMP has helped customers by collecting data about parts available in the marketplace and organizing them into one user-friendly database. The new and used parts locator service developed by ILS has helped numerous customers in the aviation, marine, and defense sectors find the parts they need, streamline procurement, sell their parts inventory, improve their MRO services, and automate their supply chain operations.

CAMP’s relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large.

CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Business Media portfolio.

Job Summary:

The Product Manager works on an Agile Team representing customer and business interests through the definition and prioritization of stories in the team backlog that provide sequential deliverables that satisfy the larger program features and solutions. You will be responsible for multiple ILS Products centered around eCommerce/enabling transactions and collaborate with our Product Team and stakeholders to understand the features along with the ScrumMaster and Agile Team to develop smaller, incremental stories and iteration deliverables based on those Features. You will work with other PM’s and stakeholders to define and prioritize stories and determine dependencies. Owns the team backlog so that the solutions effectively address program priorities.

Responsibilities:

• Transform ideas, business opportunities, research and creative vision into tangible assets that provide clear, usable, useful, and desirable outcomes for users
• Engages end users to fully develop product solutions meaningful to the community
• Research and engage potential partners to bring additional value services to the eCommerce solutions such as payment providers, tax module providers, etc.
• Creating product roadmaps, both short and long term
• Help evaluate user testing results and learnings to improve products and services
• Define scope and go-to-market strategies while collaborating with Marketing and Sales teams
• Prioritize the Team Backlog to streamline the execution of program priorities
• Develop fast moving, tangible design process that delivers quality experiences within sprint cycles
• Brainstorm, ideate, and iterate as needed with both product teams and end-users
• Work in collaboration with key project team members, including user experience researchers, scrum masters, business analysts, developers, and QA
• Be a passionate advocate for the user
• Directly Manage the activities of the eCommerce teams Product Owners and Scrum Master.
• Assist Professional Services and Implementation in rolling out Customer eStores.

Requirements:

• Bachelor’s Degree in Science, Technology, Engineering or Business required.
• 5+ years of relevant, demonstrated experience working as a key member of a project team developing business processes, solutions, creating business and web service requirements, and delivering business capabilities to market.
• 3+ Years leading a B2B eCommerce program.
• Experience working in an Agile environment and applying SAFe scaling preferred.
• Knowledge of Agile and Lean values/concepts and scaling with SAFe framework required.
• Demonstrated ability to understand complex ideas, break them down into smaller, sequential plan, while understanding interdependencies to deliver solutions.
• Uses solutions-based thinking in problem solving, asking probing questions and looking for underlying issues.
• Has systems subject matter expertise and technical knowledge to partner with technical leads as it relates to user stories
• Aviation industry experience preferred.
• Experience with SaaS platforms preferred.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact [email protected].

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE

Inventory Locator Service,® LLC