Client Service Director – Private Sector

Kennedy Jenks provides engineering and scientific solutions for innovative water and environmental projects since 1919. We deliver exceptional service and highly qualified professional staff to solve the unique challenges of public agencies and private industry clients across the United States.

We are looking for a Client Service Director with strong client relationships, established resume and reputation, team building and leadership capabilities, and business leadership skills to grow our thriving Private Sector environmental management, water and wastewater practice throughout the United States. This senior role is an essential part of our Private Sector growth as we continue to provide quality solutions to our trusted clients. You will be part of a dynamic and successful engineering, scientific, and consulting practice that is involved in exciting and meaningful project work throughout our national footprint. This position can be based in any Kennedy Jenks location.

Client Director Opportunities:

• Engage the marketplace to identify new clients and projects and collaborate with and enhance our established Private Sector team to pursue and win those opportunities.
• Leverage existing relationships and KJ’s local and national project resumes to expand Private Sector service offerings.
• Utilize relationships, personal resume, and strategic planning skills to pursue and win work.
• Build, lead, and motivate teams to provide unsurpassed client service on projects that we deliver.
• Be responsible for leading key and strategic projects from the planning phase through construction.

Responsibilities include:

• Lead client service and professional engagement to develop and enhance personal and corporate brand awareness and identify new opportunities and partnerships to further expand growth.
• Key contributor to strategic planning – utilizing marketing knowledge and established client and teaming relationships.
• Collaboration with internal leaders for strategic hiring and staff development.
• Lead strategic project positioning including development of key teaming partners, oversight of proposal development, and interview preparation.
• Project development oversight, including scope, schedule, fee preparation, negotiation, project staffing, and coordination of activities related to planning, design, and construction.
• Travel to client and project sites for client visits/meetings and travel to other Kennedy Jenks offices will be necessary.
• Contribute to project delivery goals through managing projects, being a project engineer, or project team member.

Credentials and Competencies:

• Thorough understanding of the Private Sector market; established industry relationships, and technical knowledge of the water, wastewater, pipeline, stormwater, environmental, sustainability and industrial consulting business.
• An entrepreneurial spirit, proven experience with business development, relationship building, negotiation, and client service management delivered with the highest degree of integrity.
• Enthusiasm for team building, staff development, and collaborative inclusive leadership.
• Strong writing, editing, research, and verbal communication skills.
• Minimum fifteen (15) years of relevant experience including 5 years in client service and business development.
• BS or MS in Civil, Chemical, Environmental, or similar engineering field.
• Professional Engineer license or ability to immediately obtain license. Design-Build experience and DBIA certification is a plus.
• Valid driver’s license and acceptable driving record.

As an employee-owned firm, Kennedy Jenks offers a unique company culture with a corporate commitment to maintaining a positive work/life experience. Kennedy Jenks provides a competitive compensation and benefits package.

Kennedy Jenks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.

Kennedy Jenks