Internal Communications Manager

Company Overview

Signature Aviation is a market-leading, global aviation support and aftermarket services provider, primarily focused on servicing the Business and General Aviation (B&GA) market. We are a privately held Company owned by the consortium of private equity firms that includes Blackstone, Global Infrastructure Partners and Cascade. We have operations on 5 continents with more than 220 locations and approximately 6,000 employees worldwide.

Signature’s worldwide network of FBOs delivers essential support services for business and private aviation, including refueling, hangarage, maintenance, repair and overhaul, and a variety of other world-class amenities with exceptional customer service.

General Purpose of the Job: Working with the Sr. Director, Communications and Community Impact, and senior leaders, this role will develop and implement an integrated communications strategy to support leadership in driving team member awareness, understanding, and engagement. The role includes planning, ideating, writing, designing, and distributing a variety of communications deliverables, working in close alignment with internal stakeholders and external partners. Additionally, this role will be responsible for helping identify and implement new opportunities to reach and engage our frontline team members and measure the effectiveness of communications efforts.

Essential Duties and Responsibilities:

• Develop solid communications plans and strategies for key campaigns and business efforts, which includes ideating, writing, designing, and distributing a variety of communications deliverables across various channels.
• Create presentations, videos, talking points, scripts, newsletters, announcements, press releases, media alerts, and digital content.
• Ensure a consistent, effective, and engaging cadence of communication that supports key initiatives and daily operations.
• Identify and implement new opportunities to communicate more effectively, understand and leverage internal resources/tools and identify external resources/tools and partners as needed.
• Build relationships with key stakeholders, working collaboratively to determine communications needs, gather information, and develop messaging, including engaging local and national press at times.
• Serve as a trusted advisor to the leadership team, offering guidance, support, and insight to ensure effective communication at all levels of the organization.
• Develop and maintain a calendar of key organizational initiatives and related content calendars.
• Manage and work alongside external partners – writers, designers, editors, production companies, etc.
• Maintain a central communications SharePoint site and communications archive.
• Manage communications distribution, understanding current distribution lists, developing new lists as needed, and sending communications.

Supervisor and Financial Responsibilities:

• NA

Minimum Education and/or Experience:

• Bachelor’s degree in journalism, public relations, communications, marketing, or related field
• Minimum five years of recent experience in an internal or corporate communications role

Additional knowledge and skills:

• Strong track record of developing successful communications strategies and content for multiple channels.
• Exceptional interpersonal, writing, design, and project management skills with keen attention to detail.
• Ability to thrive, multi-task, and be flexible in a fast-paced environment.
• Comfort interacting with and presenting to senior leadership.
• Understanding of key change management principles and experience effectively communicating major organizational change.
• Team player, collaborator, and self-starter who exercises discretion and independent judgment, comfortable working with senior leaders.
• Talent for translating complex concepts into simple, easy-to-understand phrases and visuals, photo, and video editing skills a plus.
• Problem solver who takes ownership of issues, collaborating as needed to resolve issues efficiently and effectively.
• Strong orientation towards customer service; experience in an agency environment a plus.

Our Benefits:

From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.

• Medical/prescription drug, dental, and vision Insurance
• Health Savings Account
• Flexible Spending Accounts
• Life Insurance
• Disability Insurance
• 401(k)
• Critical Illness, Hospital Indemnity and Accident Insurance
• Identity Theft and Legal Services
• Paid time off
• Paid Maternity Leave
• Tuition reimbursement
• Training and Development
• Employee Assistance Program (EAP) & Perks

An Equal Opportunity Employer, including Disability/Vets

Signature Aviation