Communications & PR Assistant (Entry-Level Marketing & PR)
Have you ever worked as a customer service assistant, marketing advisor, customer service representative, communications assistant, customer acquisition specialist, PR supervisor, marketing team leader, customer service manager, PR, sales & marketing rep or in any other customer-facing role? Jab would like to meet with you!
Location: Atlanta, GA – This role is not remote therefore we are unable to accept out of state or international applications at this time
Compensation: $35,500 – $54,000 including base pay, bonuses and incentives
Start Date: Immediate – Notice periods will be taken into consideration
Employment Type: Full-Time, Part-Time and Intern roles available
Job Summary:
The Communications & PR Assistant serves as the face of Jab. In most cases, they are the primary company representatives that communicate with our clients. As a result, it is important for each representative to deliver a positive customer service experience. This is accomplished by listening to each potential donor in order to gain an understanding of their individualized needs and build and maintain relationships.
As a Communications & PR Assistant you will be working on one of our lead projects, instantly having the opportunity to impress us with your ability to hit marketing and sign up targets.
Working directly with our client’s target audience within a retail events setting you will act as a brand ambassador – providing outstanding customer services while completing the full circle new donor process, including capturing of personal data.
We want a smart, proactive team member so if you have a vision of where you want your career to go, we can get you there – APPLY NOW!
Job Responsibilities:
- Respond to communications from internal and external customers and where necessary resolve and escalate issues as needed.
- Work on a face to face basis at our private site events within a retail setting raising awareness of our clients’ products/services
- Collection of new customer information including sensitive data
- Improve the customer friendliness and ease of use of Customer Facing Solutions.
- Handle additional administrative responsibilities, reports and/or projects that involve Customer Support at management discretion.
- Uses product knowledge to provide alternative solutions to customers’ issues
Benefits of Working with Jab:
- Opportunities to Travel
- Personal Growth and Development
- Cross-training in sales and consulting
- Opportunities for Advancement
- We only promote within our company
Qualification:
- Bachelor’s Degree preferred but not required
- Customer service and in-person campaign experience preferred
- Ability to multi-task and prioritize
- Critical thinking and problem solving skills
- Proficient with Microsoft Office (Word and Excel)
- Superior interpersonal and written/oral communication skills
- Team player
What’s Next?
If you have a great attitude, a fantastic work ethic and want something new don’t hold back, make this the first move to your next opportunity and send us your Resume today! We will be contacting shortlisted candidates within the next 24/48 hours so please ensure to include your email address and cell number!
JabMarketing
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