(We are not working with third party candidates or connections, at this time. Thank you in advance for respecting our interest in filling the role using our internal recruitment team.)
The Client Success Manager is responsible for construction and execution of client specific strategic plans for their assigned book of business. In this critical role, you have the opportunity to impact the experience for every participant involved in the implementation! A normal day in the life includes overseeing the day-to-day client management activities for the assigned employer and health plan clients, clinic bookings, creating and managing client relationships, program strategy development, new and renewal implementations, customer service coordination, communication campaign strategy, issue resolution, reporting, and ongoing client requests. Whew, that’s a lot! This role is high impact and successful candidates have exceptional communication skills.
Essential Duties:
- Deliver the highest level of client satisfaction for client base while ensuring annual contract renewal and additional Catapult Health solutions.
- Effectively communicate engagement solutions to customers with passion and excitement. Skill must be leveraged across live meetings, telephonic discussions, and webinars.
- Work with internal team to develop communication promotions and campaigns for each assigned account to positively influence participation and engagement.
- Accountable for strategic reporting for communication outreach and engagement.
- Prepare and deliver reviews for each account. Perform analytical reviews of client engagement results and develop strategic recommendations and action plans aligned with client’s goals and objectives.
- Implement employer process for assigned accounts and serve as an expert on all operational aspects of all Catapult Health programs and solutions.
- Maintain a strong working knowledge of all aspects of all Catapult Health products and services.
- Project manage day-to-day operational and tactical account management activities to foster and develop assigned accounts.
- Responds to and resolves routine client requests and questions.
- Responsible for client clinic bookings.
- Utilizes internal Catapult Health teams as appropriate and seek assistance of Senior Manager, Client Success with questions that are more complex.
- Opportunity for higher revenue account assignment for future professional development growth.
- Responsible for meeting or exceeding account and organizational metrics and goals.
- Natural growth and development path would be a Client Success Executive.
Essential Knowledge Skills and Competencies:
- SUPERIOR interpersonal communication and writing skills.
- 3+ years of experience in Account Management /Client Success or related customer service position directly managing a large book of business to include small, medium, and large sized accounts.
- Ability to work in our Dallas Office (Addison area) Monday’s, Tuesday’s and Wednesday’s each week with the flexibility to come in to the office as needed on other days.
- Ability to travel to client events, meetings, etc. While travel is limited (usually one to two times per quarter, on average), we want you to have the chance to meet clients when possible!
- Bachelor’s Degree is highly preferred.
- Healthcare and Wellness industry knowledge is strongly preferred.
- Strong organizational skills and detail orientation.
- A high level of professionalism and positive work behavior.
- Ability to work effectively in a fast paced, high energy, team-oriented environment.
- Ability to multi-task and perform effectively under pressure.
- Required to work cross-functionally within the organization and with external clients.
- Self-directed and proven ability to work independently.
- Strong analytical, problem-solving skills.
- Strong knowledge of MS Office suite.
- Knowledge of Salesforce (or another CRM platform), preferred.
Catapult Health
Related jobs:
Job Description
A film production team is seeking Production Assistants for a one-day union shoot in Peekskill, New York. This is a great opportunity for individuals looking to gain hands-on experience on set and work closely with a professional film crew. The selected candidates will assist in various on-set operations and contribute to the smooth running of the production.
Job Responsibilities
-
Support the production team during filming.
-
Assist with setup, organization, and coordination on set.
-
Perform general production duties as assigned.
-
Maintain a positive, professional attitude while working with cast and crew.
-
Follow directions efficiently in a fast-paced environment.
Requirements
-
Must be available for the one-day shoot in Peekskill, NY.
-
Prior production experience preferred but not required.
-
Must be punctual, reliable, and professional.
-
Ability to work well under direction and as part of a team.
Compensation
-
Paid opportunity (Union rate)
Job Description
A dynamic film production is seeking experienced and motivated crew members to join the team. This is an excellent opportunity to gain hands-on experience and contribute to a professional production with Barrington Marson Productions.
We are currently hiring for paid positions, and applicants must be flexible with pay. Ideal candidates are passionate about filmmaking, work well under pressure, and thrive in a collaborative environment.
Available Positions
-
Gaffer – Responsible for designing and executing the lighting plan in collaboration with the Director of Photography.
-
First Assistant Director – Oversees the shooting schedule, manages the set, and ensures smooth coordination between departments.
-
Script Supervisor – Maintains script continuity, tracks daily progress, and ensures consistency across scenes.
Job Responsibilities
-
Collaborate with the production team to meet creative and technical goals.
-
Maintain professionalism, punctuality, and attention to detail on set.
-
Communicate effectively with the director and crew to ensure smooth production operations.
-
Execute assigned duties according to industry standards and safety guidelines.
Requirements
-
Previous experience in film or television production preferred.
-
Strong understanding of on-set procedures and communication.
-
Must be adaptable, reliable, and organized.
-
Willingness to work flexible hours based on production needs.
Compensation Details
-
Paid Positions
-
Flexible Pay (rates discussed based on experience and availability)
This is a great opportunity to work with a creative team and gain valuable credits in professional filmmaking.
Job Description:
Casting directors are seeking passionate and creative crew members for a series of short film reel projects in Austin, TX. This is an excellent opportunity for emerging filmmakers and production talent to gain hands-on experience, build credits, and collaborate with directors on professional-grade projects. Final films will be showcased publicly upon completion, offering valuable exposure for participants.
Job Responsibilities:
-
Collaborate with directors and production teams to bring short film projects to life
-
Assist in key departments such as cinematography, sound, lighting, art direction, and editing
-
Support day-of production needs, setup, and coordination
-
Contribute creatively and professionally to the overall success of each project
Requirements:
-
Open to cinematographers, sound designers, lighting crew, editors, art department members, and production assistants
-
Must be reliable, collaborative, and enthusiastic about filmmaking
-
Based in Austin, TX or able to self-report to set
-
Open to working on short, single-day shoots
-
Ideal for students, emerging filmmakers, and those building their reel
Compensation:
-
Unpaid volunteer positions
Crew Call for Lioness Season 3
Job Description
The hit Paramount+ series Lioness is gearing up for Season 3 and is now hiring crew members. This is an exciting opportunity to join a major television production and contribute to a high-profile project. Multiple crew positions, including Production Assistants, are available.
Job Responsibilities
-
Support production team on set during filming
-
Assist with daily tasks and logistics to ensure smooth operations
-
Work collaboratively with cast, crew, and department heads
-
Maintain professionalism and flexibility in a fast-paced production environment
Requirements
-
Must have a valid Texas driver’s license
-
Must have a personal vehicle for reliable transportation
-
Previous experience on professional productions is a plus
-
Strong organizational and communication skills
Compensation
-
Paid positions, compensation details provided upon booking
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities