Business Program Manager: Employee Engagement, Change Management Communications

Derflan is hiring a Business Program Manager: Employee Engagement, Change Management Communications for a contract role with our client Microsoft. This role requires that you have been employed by Microsoft in the past. (FTE or Contract and have a fresh 18 Mo V- Available.)

Start date: ASAP

End date: 6/30/2024

Hours: 40 hr/wk

Salary: $125,000-$132,000

Location: Onsite preferred, remote okay

REQUIRED 1+ years employed by Microsoft. (FTE or Contract)

Must have a fresh 18 Mo V- available

DESCRIPTION

Business Program Manager: Employee Engagement, Change Management Communications

The person in this role has experience in employee engagement, change management and communications. This PM on our Business Ops and Programs team will be responsible for ensuring that in an organization of constant change, there is human-centered approach to our Program Portfolio Management with thoughtful change management strategies that drive the transformational business outcomes and care for our employee experience as initiatives are launched and embedded.

Responsibilities:

• Orchestrates the global program management operations that connect and enable communities (ie: Senior Leadership Community Councils, Independent Contributor Principal Tech Talent, or Manager Advisory Boards), working to influence a culture of empowerment, growth, inclusion and belonging within the global CSS Apps & Infrastructure organization. Responsible for strategy development and execution, site engagement, leader development, SLC community building, and coordinating day-to-day operations for the Apps & Infra community experience priorities.

• Define, implement and manage a Business Representative Framework to align with our strategic priorities and Senior Leadership Community, taking into account their capabilities, experiences, skills, interests and passion areas so we connect our leaders to our most important work in a way that helps develop change agents and a culture of inclusion, and builds our bench of emerging leaders.

• Lead the creation and management of a change plan, creating communication plans for global enterprise “people, process or tooling” initiatives (estimate 6-12 initiatives in our portfolio at any given time.)

• Help our communications team and site leaders build local energy, cohesion, and connection through our Site Visit strategy.

Skills and experience:

• Demonstrated capability to translate business strategies into critical talent and workforce strategies/ initiatives.

• A solid understanding of how people go through a change and the change process.

• Demonstrated experience with change management principles, methodologies and tools.

• Ability to innovate and challenge current norms to drive change in the organization and work with people of varying backgrounds and organizational levels.

• Highly flexible and adaptable to changing structures and priorities.

• Demonstrated experience in program development/design that is customizable and scalable; able to effectively tailor and present initiatives to a diverse group of constituents.

• Analytical and critical thinking skills, and the ability to organize, analyze and summarize with superior writing and editing skills.

• Ability to independently plan, organize, schedule, coordinate and make decisions and judgment relating to assigned projects and other responsibilities.

• Commitment to diverse and inclusive engagement and an ability to connect with others and cultivate relationships based on mutual trust and respect.

• Ability to anticipate and avoid issues and to negotiate effectively.

• Ability to anticipate future needs and opportunities, and make decisions in a fast-paced, rapidly-changing business environment.

• Enthusiastic team player that builds a positive, collaborative work environment and relationships.

• Expertise in both visual and written communications – strong PowerPoint and SharePoint skills, exposure to ADO appreciated but not expected.

• Participates in or manages projects led by the Engagement team as needed

REQUIREMENTS

MUST HAVE:

1. Msft suite of products experience – 2-4 years of experience
2. Experience with PMO process phases and toolset – 2-4 years of experience
3. building dashboards and effective outcomes communications with roadmaps etc. – 2-4 years of experience
4. Bachelor’s degree in Business Administration or a related field

PREFERRED:

1. PMI or PMP certification preferred
2. Experience working on building portfolio function for a PMO team, meaning setting up operations so team can function well
3. No job hopping

Skills and experience – MUST HAVE

• Demonstrated capability to translate business strategies into critical talent and workforce strategies/ initiatives.

• A solid understanding of how people go through a change and the change process.

• Demonstrated experience with change management principles, methodologies and tools.

• Ability to innovate and challenge current norms to drive change in the organization and work with people of varying backgrounds and organizational levels.

• Highly flexible and adaptable to changing structures and priorities.

• Demonstrated experience in program development/design that is customizable and scalable; able to effectively tailor and present initiatives to a diverse group of constituents.

• Analytical and critical thinking skills, and the ability to organize, analyze and summarize with superior writing and editing skills.

• Ability to independently plan, organize, schedule, coordinate and make decisions and judgment relating to assigned projects and other responsibilities.

• Commitment to diverse and inclusive engagement and an ability to connect with others and cultivate relationships based on mutual trust and respect.

• Ability to anticipate and avoid issues and to negotiate effectively.

• Ability to anticipate future needs and opportunities, and make decisions in a fast-paced, rapidly-changing business environment.

• Enthusiastic team player that builds a positive, collaborative work environment and relationships.

• Expertise in both visual and written communications – strong PowerPoint and SharePoint skills, exposure to ADO appreciated but not expected.

• Participates in or manages projects led by the Engagement team as needed

TYPICAL DAY IN THE ROLE

• Typical task breakdown and operating rhythm – 40% meetings, 30% online collaborative, 30% independent and producing outputs

• Interaction level with sponsor/team – high

• Chance for extension later? – unsure right now

• Expected working hours – 40 HRs, Mon-Fri

• Location Requirements & EC Details – Remote okay, prefer onsite

BACKGROUND

• Business group – Apps Infra Mgmt_Fixed US
• Purpose of this team – lead the business ops and program portfolio team, does all of the CSS apps and infra business annual planning, and day to day business operations manages portfolio of organization wide initiatives.
• Reason for the request – backfill
• Surrounding team & key projects – complex initiatives that improve the people process, tooling experiences for our employees globally. Scheduling and routing initiatives to improve efficiency.

Derflan, Inc.t