Spokesperson / Internal Communications Manager

Kelly Technology is looking for an Internal Communications Manager for a direct hire role open with our healthcare client, one of the leading healthcare providers in North-West US.

Title: Spokesperson/ Internal Communications Manager – IT Change Management

Level: Jr.-Mid-Level Organizational Change Partner

Location: Renton, WA (preferred) or Portland, OR or Irvine, CA

Client Industry: Healthcare

Direct Hire, Full Time with great Benefits

Hybrid (mostly from home, but 1-2 days/month on site needed), M-F, 40 hrs/week

Travel: domestic less than 10%

JOB OVERVIEW

An Internal Communications Manager is responsible for overseeing the implementation of internal communications and organizational change strategies. Managing internal communication channels like SharePoint, company websites and emailing campaigns, writing copy for company newsletters or memos and adhering to a company’s brand and policies.

• Review and record requests for change (RFCs)
• Categorize change requests
• Prioritize changes according to business objectives
• Manage the transition of changes from the development team to operations
• Coordinate the building, testing, and implementation of changes
• Mediate conflicts related to the change where necessary
• Draft corporate newsletters and speeches following organizational changes
• Create and circulate the change schedule
• Write letters, interdepartmental memos and other business correspondence
• Conduct Post Implementation Reviews (PIRs) after the implementation of changes
• Maintain all change documentation (policies, procedures, templates, etc.)
• Produce management reports

SKILLS/KNOWLEDGE/ABILITITES

• Internal Communications Management experience – minimum 3 years
• Organizational Change Management experience
• Bachelor’s degree in communications, public relations or related program; or equivalent work experience
• Relevant work experience in communications, public relations and/or advocacy strategy.
• Ability to define Process Key Success Factors and KPIs
• Strong presentation skills. Ability to create Change Management-related documentation and present information to various levels of organization.
• Experience with SharePoint, and productivity tools.

PREFERRED

• Change Management Certification (Prosci, CCMP)
• Relevant experience in Healthcare or Non-Profit Sector strongly preferred

BENEFITS

• The pay range for this position is $90,000-$125,000 depending on experience
• Comprehensive benefits program, including medical, dental, vision, 401K, transportation and technology stipends, tuition reimbursement and paid time off

#TJP2022-SPEC #P1

Kelly Science, Engineering, Technology & Telecom