Engagement Manager, RWE (Lab Data)

About MMIT

MMIT, a Norstella company, is focused on solving the “what and why” of market access, and has been a trusted, go-to-market partner to more than 1,300 biopharma and payer customers for nearly three decades. MMIT believes that patients who need life-saving treatments should not face delays because accessing drugs can be confusing. MMIT’s expert teams of clinicians, data specialists and market researchers provide clarity and confidence so that our clients can make better decisions. For more information, visit  mmitnetwork.com and follow us on LinkedIn. 

Team Overview

MMIT Advisory Services team serves as the organization’s consulting practice supporting the delivery of all MMIT’s market research, advisory & insights services. The group ensures the integration of valuable and actionable insights and strategy to facilitate the delivery of the highest quality deliverables to pharmaceutical and specialty pharmacy clients.

Position Description

As the Engagement Manager, RWE (Lab Data) you will serve as a key member of the MMIT Advisory services team leveraging MMIT’s solutions to solve for a broad spectrum of patient access challenges for pharmaceutical clients. Engagement Managers have responsibility towards delivering and consulting on MMIT RWE (Lab Data) offerings, ensuring customer satisfaction, growing, and expanding client relationships.

Responsibilities:

• Develop RWE, patient access strategy and capability development for both MMIT and clients
• Lead client retention and acquisition of new projects, including ability to form and maintain relationships with both current and future clients
• Manage client interactions and relationships to support positive internal positioning and differentiation among peers, and proactively identify follow-on project opportunities
• Demonstrate thought leadership and vision with ability to address client questions independently and provide subject matter expertise and strategic recommendations based on project scope
• Demonstrate ability to identify new insights across multiple projects, new approaches to critical thinking ability to “connect the dots” to deliver greater value to clients
• Work in conjunction with market research and data intelligence teams to structure and complete “client-ready” deliverables with creative analyses while managing project timelines successfully
• Run a profitable services line, interface with MMIT leaders and invest in innovation that fosters growth
• Mentor, coach and develop team members towards continual growth and excellence

Requirements:

• Advanced degree with a life science focus. PhD, MD, PharmD preferred.
• 10+ years of real-world data and patient access experience in a strategic consulting environment
• Experience working across multiple data sets (EMR/EHR, claims, sales, lab, SP, HUB, etc.)
• Expert knowledge of US claims and market access landscape
• Track record of managing client projects and growing the business

• And other duties as assigned

The guiding principles for success at Norstella:

01:  Bold, Passionate, Mission-First 

We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients.  Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.  

02:  Integrity, Truth, Reality

We make promises that we can keep, and goals that push us to new heights.  Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.  

03:  Kindness, Empathy, Grace

We will empathize with everyone’s situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude.  We use this principle across the organization to collaborate and build lines of open communication.

04:  Resilience, Mettle, Perseverance

We will persevere – even in difficult and challenging situations.  Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.

05:  Humility, Gratitude, Learning

We will be true learners by showing humility and gratitude in our work.  We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.  

Requirements

Qualifications:

• Bachelor’s Degree, Master’s preferred
• 3-5 years of Healthcare Consulting experience
• Strong knowledge of Market Access and Claims Data
• Team mentorship or management experience
• Entrepreneurial mindset, growth-minded

• Experience working with claims datasets (preferred)

Benefits

WHAT WE OFFER YOU

• Medical and prescription drug benefits
• Health savings accounts or flexible spending accounts
• Dental plans and vision benefits
• Basic life and AD&D Benefits
• 401k retirement plan
• Short and Long Term Disability
• Education benefits
• Maternity leave
• Paid parental leave
• Paid time off

The expected base salary for this position ranges from $135,000 to $185,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus.

MMIT is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. MMIT operates a zero tolerance policy to any form of discrimination, abuse or harassment.

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. 

MMIT (Managed Markets Insight & Technology)