The Editorial Director oversees and manages internal Editorial Services personnel and external editorial contractors as needed to accommodate workflow and timely delivery of projects across all clients and products while maintaining the highest standards of quality and accuracy. The Editorial Director plays a key role in establishing, evaluating, and maintaining departmental policies and procedures as well as ensuring adherence to these procedures and prioritizing work schedules. The Editorial Director also has primary responsibility for assigned departmental personnel, including employee recruitment, mentorship, and retention. Accountabilities include team leadership and development, as well as the efficient and high-quality execution of editorial services within industry regulations and requirements for pharmaceutical marketing communications.
Job Duties
Leadership/Management
- Manage resourcing and workflow for editorial review of promotional marketing communication materials (eg, print and digital selling tools, promotional emails and mailers, print and digital advertisements, videos, websites)
- Establish, maintain, and oversee adherence to editorial procedures, processes, and work schedules
- Work closely with the Program Management and Medical Services departments to ensure proper resourcing and review/revise policies/procedures as needed to increase department efficiency
- Work closely with Program Management and Account Services to actively manage the departmental budget as it relates to contract editorial expenses
- Proactively assist colleagues across departments with editorial- and resourcing-related problem-solving, troubleshooting, and brainstorming, including development of new editorial policies/procedures if needed
- Provide direct supervision and oversight to all department personnel, including employee recruitment, mentorship, and retention
- Ensure departmental adherence to time reporting expectations as an essential part of resourcing and cost assessment
Internal and External Relationships
- Support key internal committees pertaining to Editorial Services
- Foster and develop collaboration between Editorial Services and other departments, internal groups, and individuals to ensure innovative and collaborative solutions to departmental efficiency and client needs
- Be a positive force for enhancing the team culture, consensus building, and internal communications
- Keep senior management apprised of key departmental concerns and issues
Editorial Services
- Take primary ownership and responsibility for maintaining the highest quality editorial work across products and clients
- Collaborate with Medical Services and Creative Services team members to ensure accuracy of content and convey editorial comments
- Ensure Editorial Services participation in internal kickoff, brainstorming, and review meetings at all stages of content development to provide input regarding content clarity, format, presentation, and messaging
- Attend product status meetings as required, and all individual project kick-off meetings as the senior representative for upcoming or in-progress editorial projects
- Assign work to department personnel, and review work to provide guidance/feedback as needed
- Contract with and provide guidance to external freelance editors to accommodate departmental workflow; monitor quality of work and provide feedback as needed
- Identify need for, create, maintain, and ensure adherence of department personnel to project-, product-, and client-specific style guides where applicable to ensure consistency across projects
- Ensure communication of internal style to all internal team members as well as external contract editors and writers; communicate changes in style to team members to ensure consistency/accuracy across projects
- Serve as subject-matter expert with regard to copyright permissions and obtain permissions as needed
- Actively pursue expertise in industry best practices and regulatory guidance across types of promotional advertising/marketing materials and serve as subject-matter expert in this regard
- Perform spectrum of project-specific editorial tasks as needed
Key Competencies
- Highly effective and developed leadership skills
- Ability to manage outcomes to win-win resolution
- High level of integrity, confidentiality, and accountability
- Well-developed professional communication skills, including written and interpersonal
- Excellent organizational, prioritization, and time management skills, with a track record of attention to detail and ability to manage group priorities to meet timelines
- Expert knowledge of industry guidelines, regulations, and requirements
- Expert communicator both verbally and in writing
- Ability to train and provide management and developmental support to direct reports in preparation for future positions
- Ability to identify key issues; creatively and strategically overcome challenges or obstacles
- Ability to prioritize, coordinate, and execute multiple tasks in a fast-paced environment to serve many therapeutic teams and meet project goals
- Outstanding knowledge of grammar and usage, medical writing style guidelines, and promotional activity regulations and specifications, particularly in the digital space
- Familiarity with general scientific concepts and ability to grasp more complex scientific applications
- Expert knowledge of Microsoft (MS) Word, PowerPoint, and Adobe Acrobat applications
- Ability to master various content management systems
- Desire to meet professional goals and acquire new skills
Qualifications
Requirements
- Bachelor’s degree (science or English degrees preferred)
- 5-7 years’ pharmaceutical/medical editing experience
- 1-2 years’ experience managing personnel
Preferred Skills/Experience
- Experience specifically managing editorial work at a pharmaceutical advertising/promotional agency
- Familiarity with electronic document review systems (eg, Veeva Vault)
Working Conditions
- Ability to commit to extra and/or nontraditional hours as client needs require
Additional Information
Synchrony places high value on the well-being of its employees; therefore, Synchrony team members are eligible for a comprehensive array of benefits, including competitive salaries, generous paid time off, excellent health insurance, family leave, and a 401(k) plan with employer matching.
All your information will be kept confidential according to EEO guidelines.
EOE. Synchrony is not able to provide visa sponsorship for this role.
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