Customer Service Communications Assistant
We’re growing our team and are looking for an additional Customer Service Communications Assistant to support our existing team. Customer service experience is recommended, but not required since we offer ongoing training, guidance, and support. Confident communication skills, a competitive nature, and the ability to inspire/influence others are also helpful.
We can offer short-term seasonal work for people wanting to learn new skills and earn good money and we can offer long-term work with continuous learning, growth potential, and travel opportunities for people looking for something more permanent!
Responsibilities:
A Customer Service Communications Assistant’s primary purpose is to provide our client’s customers with a positive and memorable customer experience. These positive interactions will help our clients improve brand awareness, enhance their reputations, and acquire new customers.
You’ll be working as part of an events team during in-store promotions and at pop-up kiosks, trade shows, and other local events. This is a great opportunity to learn new skills and meet great people to build your professional network.
Throughout the day you’ll be:
- enthusiastically promoting the brand and its mission, values, vision
- answering questions and providing general customer service assistance
- attracting customer’s attention and engaging in meaningful conversations
- qualifying customers to determine if the products on offer are right for them
- gathering relevant feedback and statistics to help with product development
- participating in some marketing and sales-related activities when appropriate
Requirements:
You’ll need to be 18+ years of age for this particular role because of the outbound nature and digital transactions. You’ll also need to be eligible to work in the US (we cannot provide sponsorship). Local applicants able to start within 2 weeks’ time are ideal, but we will consider various circumstances and notice periods. A solid work ethic and desire to exceed are important because your earnings are based on performance.
No specific education or work experience is required, but having studied or worked in the following fields can be helpful:
- Customer Service, Telemarketing
- Retail Sales, General Sales, Kiosks
- Hospitality, Catering, Food Service
- Travel, Reception, Guest Services
- Club Promotions, Hosting Events
- Marketing, Communications
- Business, Administration
For Consideration:
Please send your resume through the online application process. We’re looking to grow our team ASAP, so you might hear back from us the same day you apply!
Job Type: Entry-Level, On-Site
Hours: Full-Time, Somewhat Flexible
Job Duration: Permanent or Temporary
Average Weekly Pay: $750-$900 (OTE)
Office Location: Santa Ana, CA
Event Locations: Across Orange County
Method Branding
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