Job role: Entertainment Travel Coordinator
Direct reports: No
Location: North Hollywood, LA
Job purpose
Want to work on some of the biggest entertainment shows? We have an exciting opening for a passionate and motivated individual to join our team as an Entertainment Travel Coordinator.
You will fulfil all the travel requirements for a range of entertainment clients, responsible for booking all travel and accommodation for them. We are looking for someone with a proactive customer faced approach, who is able to handle whatever is thrown their way.
Entertainment Travel Coordinators should be able to work well under pressure, ensuring that excellent levels of customer service are provided, maintaining high levels of attention to detail and the ability to prioritise tasks.
Key duties and responsibilities
- Identify client reservation needs and determine appropriate reservation requirements for Cast and Crew at the best available rates and in the best available location
- Flexible – entertainment is not 9-5, flexibility is required based on the needs of the individual productions you are working with
- Process all reservation requests, confirmations, changes and cancellations received by phone or email
- Excellent telephone manner
- Effectively communicate between the client and service provider from start to finish of the request
- Effectively communicate with team members and members of the management team
- Meet and call clients to develop business
- Ensuring all sales opportunities are maximized to support division and company financial results
Person specification
- Self-starter with a ‘can do’ attitude
- Excellent organization skills and ability to manage own time effectively
- Strong customer service skills and attention to detail
- Good interpersonal and communication skills
- A flexible approach to work
- GDS (Sabre) travel booking experience is desirable
- Industry knowledge of ticketing, airfares and ticket exchanges
- Computer literate with good levels of IT skills
- Good telephone manner
- Excellent negotiation and listening skills
Other
- Whilst every effort has been made to explain the main duties and responsibilities of the role, each individual task and target may not be identified. You may be asked to carry out other duties and responsibilities that any member of management and the named Directors of the Access Bookings Group may prescribe
- All employees will be expected to comply with any reasonable request from a manager to undertake work and are expected to be courteous to colleagues and provide a welcoming environment
- The job description is current at the date issued, however, in consultation with you, may be changed by the Company Directors to anticipate and reflect changes to in the job
- ·he Company will endeavour to make reasonable adjustments to working environment and job profile in order to enable access to employment opportunities for disabled job applicants and any employee who develops a disability
- Ensure all company policies, compliance and procedures are understood and adhered to
A little more about us
We’re Access Bookings, the award-winning TV, film and media accommodation specialists. We’ve been in the business for over 35 years and have a combined staff industry experience of over 150. It doesn’t matter where in the world our clients are, we are here 24 hours a day, 365 days per year, in fact, we’re always available!
For more information, head over to accessbookings.com or via our socials!
Benefits
- 401 (K)
- Dental insurance
- Health insurance
- Vision insurance
Schedule
Monday-Friday with weekend availability
Experience
- Previous experience in the use of GDS (Sabre preferable)
- Travel planning experience is desired
Access Bookings
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