RESTAURANT AND CLUB MANAGER
Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX
Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.
Classification: Exempt Full Time
Reports to: Manager of Clubs
Supervisory responsibility: Exercises general supervision over restaurant and bar supervisors and full time & part time administrative and operations-based team members
Job Description
The Restaurant/Clubs Manager is responsible for overseeing a wide variety of activities including, but not limited to event planning, event day operations such event specific opening/closing/check-out procedures, reporting, payroll, menu build/spec/design, hiring, staffing and guest relations. Another primary function of this position is to serve as a team member liaison by supporting the training and development of PT hourly staff. The Restaurant/Clubs Manager monitors event day operations ensuring safe sanitation practices and responsible service of alcohol, while striving for an optimal experience for guests. Days of week, shifts, hours & total hours per week for this position fluctuate depending upon arena event schedule. The Restaurant/Clubs Manager will work closely with the Suites, Loge Box and Clubs Management team to help provide insight into anticipated demand, as well as specific guest details/needs for each event. The Restaurant/Clubs Manager is a full-time position that reports to the Manager of Restaurants and Clubs
Essential Duties (Include, but are not limited to the following):
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- Partner with all food and beverage managers to ensure successful operations at Dickies Arena
- Assist with the establishment and enforcement of Dickies Arena policies
- Work closely with other team members and other departments to ensure department specific procedures, tasks and goals are met, consistent and effective communication occurs, efficient operational performance and a positive reputation of venue within the market/ industry is maintained
- Responsible for the hiring, training, staffing, and scheduling of all Restaurant/Clubs team members
- Assist in the menu development for all Restaurant/Clubs including recipe, spec, costing and presentation
- Drive the development of promotions and programs to enhance the guest and team member experience with the Restaurant/Clubs locations
- Build and maintain the Restaurant/Clubs POS related and reservation systems to support the developing needs of the arena operations
- Work with marketing team to distributed Restaurant/Clubs promotional information
- Direct any other inquiries (not regarding Restaurant/Clubs food and beverage) to the correct entity and/or personnel.
- Organize and maintain filing system (digital and physical) of events including all rodeo, sporting, concerts, and other events.
- Create and update various F&B documents such as but not limited to inventory forms, requisition sheets, menu specs and training documents
- Have complete knowledge of all menus, items, ingredients, and presentation
- Work closely with the culinary leadership team; ensure appropriate production levels, assist with menu development, ensure accuracy in executions of all special requests, etc.
- Conducts Pre-shift meetings
- Maintain beverage inventory
- Maintain digital menu boards content
- Capture, store and share image content for website, social media and menus
- Engage with restaurant guests at their tables, and venue guests to ensure exceptional hospitality is always received for each event
- Monitor smallwares and repair/order as needed
- Develop and implement training procedures and documentation
- Support the premium operations team as needed
- Assist with resolution of all departmental guest service issues
- Follow and enforce policies associated with the safe service of all alcoholic beverages
- Responsible for enforcing, executing and maintaining all safety, security and sanitation standards throughout the venue
- Responsible for ensuring food quality in presentation and production throughout all Clubs/Restaurants
- Assist and support the mentorship and development of all Restaurant/ Clubs supervisors and team members daily
- Thoroughly and accurately use all selected systems as appropriate for position (Purchasing, Point-of-sale, Work Force Management and more)
- Assist with ensuring achievement of all financial goals within the Restaurant/Clubs department
- Conduct and oversee the ordering and inventory management aspects of the Restaurant/Clubs department
- Other responsibilities and tasks as deemed appropriate by the Food and Beverage and Dickies Arena Leadership Team
Qualifications
- 3+ years of experience in food & beverage operations with 2+ years in a supervisory/management capacity.
- Experience in a sports and/or entertainment venue with restaurant experience strongly preferred.
- Experience in multi-restaurant service types; fast casual, fine-dining, etc. strongly preferred
- Previous experience leading large teams; inclusive of supervisors and part-time team members (30+ strongly preferred)
- Experience leading teams
- Attention to detail
- Keyboarding skills and computer proficiency with software knowledge including MS Office Experience, implementing and operating Point of Sale, On-line reservations and purchasing related technology
- Experience with computerized work force management software strongly preferred
- Excellent written and verbal communication skills
- Solid organizational skills with the ability to handle multiple projects at one time
- Must be able to work extended shifts of 10 hours or more as business dictates
- Must be flexible with schedule and able to work different shifts
- Ability to work nights, weekends and holidays
- Must be able to work in fluctuating temperatures
- English reading, writing, comprehension, math and computer skills required
- Ability to taste and evaluate food and beverage products
- Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift
- Ability to use hands in using office equipment, including the computer system
- Ability to express or exchange ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly
- Ability to perceive the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Ability to talk and hear to conduct phone and radio correspondence
- The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; determine the accuracy, neatness, and thoroughness of the work assigned; visual inspection involving small errors and/or operation of machines (including inspection); using measurement devices; and/or assembly parts at distances close to the eyes
Intellectual/Social, Physical Demands And Work Environment
The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Intellectual/Social Demands
- While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations. Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires frequent use of interpersonal skills with internal and external clients. Employee will frequently communicate via radio and in-person with others and exchange accurate information. This position requires employee to frequently work both independently or as part of a team. Position also requires being able to recognize and resolve conflicts, by being able to openly communicate with clients.
Physical Demands
- While performing the essential functions of this job, the employee will frequently operate a POS system, computer and other office devices such as calculators, telephones, copy machines, faxes and printers. Employee will constantly move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees during events. Employee must constantly communicate via telephone, radio, email and in-person with others and exchange accurate information. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. As business, maintenance, operations or emergency situations require, employee may sporadically assist in lift/move 100 lbs. or more.
Work Environment
- The duties of this position are performed primarily indoors but do require frequent movement in and out of controlled temperature units such as refrigerators and/or freezers. The noise level in the work environment is usually moderate, with the exception of event days, where the sound levels may be higher than moderate. Employee will be occasionally exposed to outdoor weather conditions, year-round. Employee will be exposed to and working in extreme temperatures when utilizing various pieces of equipment.
Other Duties
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Trail Drive Management Corp.
Related jobs:
Casting Call: Speaker for Hair Brand Commercial in Los Angeles
Job Description:
UCA is casting a Speaker for an upcoming hair brand commercial filming in Los Angeles. We are seeking a charismatic and confident individual who can deliver lines with clarity and professionalism. This role is ideal for someone who can represent the brand effectively on camera, combining communication skills with a dynamic presence.
Job Responsibilities:
- Deliver scripted lines clearly and confidently in front of the camera.
- Represent the brand by speaking directly to the audience, conveying the message in a professional and engaging manner.
- Follow the direction of the production team to ensure the tone and style align with the brand’s identity.
- Participate in multiple takes and collaborate with other actors and crew members to ensure a successful production.
Requirements:
- Open to men and women of all ethnicities.
- Aged 20-35.
- Comfortable speaking on camera and delivering lines.
- Must be available for filming on Day 1.
- Local hire preferred, as no travel or lodging is provided.
Compensation:
- Rate: $600 for up to 6 hours of work.
- Payment will be provided after filming.
Casting Call: Lead Man and Lead Woman for Hair Brand Commercial in Los Angeles
Job Description:
UCA is casting for Lead Man and Lead Woman roles in an upcoming hair brand commercial filming in Los Angeles. We are seeking actors who can confidently take on lead roles, deliver compelling performances, and work in a dynamic commercial setting. This is a paid opportunity to be featured prominently in a commercial for a well-known brand.
Job Responsibilities:
- Portray the lead character in various scenes that showcase the brand’s hair products.
- Follow the direction of the production team to bring energy and authenticity to your performance.
- Participate in multiple takes and ensure continuity in your portrayal throughout the day.
- Collaborate with other actors, models, and the crew to ensure the success of the production.
Requirements:
- Lead Man:
- White, aged 20-35.
- Must be available for filming on Day 2.
- Lead Woman:
- White, aged 20-35.
- Must be available for filming on Day 2.
- Must be comfortable in front of the camera and capable of delivering a polished performance.
- Previous acting experience is preferred but not required.
- Local hire preferred, as no travel or lodging is provided.
Compensation:
- Rate: $400 for up to 8 hours of work.
- Payment will be provided after filming.
Casting Call: Product Models for Hair Brand Commercial in Los Angeles
Job Description:
UCA is casting male and female Product Models for an upcoming hair brand commercial filming in Los Angeles. We are seeking individuals who are comfortable being on camera and can model hair care products in a professional, high-quality setting. This is a paid opportunity to showcase your modeling talents in a commercial for a well-known brand.
Job Responsibilities:
- Model hair care products on camera, posing as directed by the production team.
- Participate in various scenes showcasing the brand’s products in a professional manner.
- Follow all instructions from the production team to ensure smooth filming.
- Maintain professionalism and adaptability throughout the shoot.
Requirements:
- Male and female models, all ethnicities.
- Ages 20-35.
- Must be comfortable working in a commercial setting and following the direction of the production team.
- Must be available for filming on Day 1.
- Local hire preferred, as no travel or lodging is provided.
Compensation:
- Rate: $250 for 6 hours of work.
- Payment will be provided after filming.
Casting Call: French Bulldogs for Hair Brand Commercial in Los Angeles
Job Description:
UCA is seeking well-behaved French Bulldogs to feature in an upcoming hair brand commercial filming in Los Angeles. This is a paid opportunity for your dog to shine on-screen in a professional production setting, working alongside actors in fun and creative scenes.
Job Responsibilities:
- French Bulldogs will appear in commercial scenes, interacting with actors or being part of the overall environment.
- Must follow direction from the handler and production team for required actions.
- Be comfortable around lights, cameras, and people on set.
Requirements:
- Must be a well-behaved French Bulldog.
- Comfortable on a professional set with people and other animals.
- Able to follow directions from the handler.
- Must be available for one day of filming.
Compensation:
- Rate: $250 for 2 hours of work.
- Payment will be provided after filming.
Casting Call: Ceremony Guests for Streaming Platform Project in Atlanta
Job Description:
We are casting male and female extras to portray Ceremony Guests for a new streaming platform project filming in Duluth, GA (near Sugarloaf Pkwy). This role requires individuals who can represent formal guests at a ceremony. Men must provide and wear navy, beige, or light grey suits. This is a great opportunity for those interested in a professional film setting.
Job Responsibilities:
- Portray a guest attending a formal ceremony in various scenes.
- Follow direction from the production team to ensure an appropriate demeanor for a formal event.
- Be prepared for multiple takes and adjustments to scenes as needed.
- Maintain professionalism and punctuality throughout the day.
Requirements:
- 4 men and women, ages 25+.
- Men must own and bring a navy, beige, or light grey suit to wear during filming.
- Must be comfortable working in a formal setting.
- Local hire only (Duluth, GA near Sugarloaf Pkwy), as no travel or lodging is provided.
- Must be available for the entire day of filming.
Compensation:
- Rate: $100 for up to 10 hours of work.
- Payment will be made via direct deposit only (no exceptions).
Casting Call: Security Guards for Streaming Platform Project in Atlanta
Job Description:
We are seeking male extras to portray Security Guards for a new project filming in Duluth, GA (near Sugarloaf Pkwy). This role involves working as a security guard at a formal ceremony, requiring a professional appearance and demeanor. This is a great opportunity for those interested in being part of an exciting production for a major streaming platform.
Job Responsibilities:
- Portray a security guard at a formal ceremony, ensuring a serious and professional appearance.
- Follow the direction of the production team and perform various tasks that align with the role of security personnel.
- Be prepared for multiple takes and scene adjustments.
- Maintain professionalism and punctuality throughout the day.
Requirements:
- 2 male extras, ages 20-50.
- Must be comfortable portraying a security guard in a formal setting.
- Local hire only (Duluth, GA near Sugarloaf Pkwy), as no travel or lodging is provided.
- Must be available for the entire day of filming.
Compensation:
- Rate: $100 for up to 10 hours of work.
- Payment will be made via direct deposit only (no exceptions).
Casting Call: Auction Buyers for Streaming Platform Project in Atlanta
Job Description:
We are casting male and female extras to portray Auction Buyers for a new streaming platform project filming in Duluth, GA (near Sugarloaf Pkwy). This is an exclusive small scene where you will be part of an elegant auction setting. Men must have appropriate attire (navy, beige, or light grey suits). This is a great opportunity for those looking to be part of a professional production.
Job Responsibilities:
- Portray an auction buyer or party guest in a formal, upscale auction scene.
- Follow the direction of the production team to perform specific actions and movements as required for the scene.
- Be prepared for multiple takes and scene adjustments.
- Maintain professionalism and punctuality throughout the day.
Requirements:
- 3 men and women, ages 30+.
- Men must own and bring a navy, beige, or light grey suit to wear during filming.
- Must be comfortable working in a professional environment and taking direction.
- Local hire only (Duluth, GA near Sugarloaf Pkwy), as no travel or lodging is provided.
- Must be available for the entire day of filming.
Compensation:
- Rate: $100 for up to 10 hours of work.
- Payment will be made via direct deposit only (no exceptions).
Casting Call: Male and Female Extras (Ages 18-65) for TPS Production Services Movie – Funeral Attendees
Job Description:
TPS Production Services is seeking male and female extras to portray Funeral Attendees for an upcoming movie filming in Atlanta, GA. We are looking for African-American individuals to participate in scenes that will depict a formal funeral setting. This is a paid opportunity for those looking to gain experience on a professional movie set.
Job Responsibilities:
- Portray a funeral attendee, dressed appropriately for a formal funeral scene.
- Follow directions from the production team and maintain the required demeanor throughout the scene.
- Participate in multiple takes and scene adjustments as needed.
- Work professionally and collaboratively with the cast and crew to achieve the desired look and feel for the scene.
Requirements:
- Male and female extras, ages 18-65.
- African-American only.
- Must be comfortable portraying a somber, respectful attendee at a formal funeral.
- Must be local to Atlanta, GA, or able to provide own transportation, as no travel or lodging is provided.
- Available for up to 8 hours on the day of filming.
Compensation:
- Rate: $100 for up to 8 hours of work.
- Payment will be mailed via check within 2 to 3 weeks after filming.
Casting Call: Body Doubles for Upcoming Production in Atlanta
Job Description:
We are seeking two body doubles for an upcoming production filming in Atlanta, GA. The production is looking for a specific match in physical appearance, so applicants must meet the required body types and characteristics. This is a great opportunity for those who fit the description to work closely with the production team in a professional environment.
Role 1:
- African American Female Double
- Size: 2
- Height: 5’6″
- Age Range: 20s to 30s
- Hair: Shoulder-length or similar
Role 2:
- Caucasian Male Double
- Height: 6’2″
- Shirt Size: Large
- Waist: 34
- Hair: Short brown
- Build: Athletic, in good shape
Job Responsibilities:
- Stand in for the main actors in scenes requiring a body double.
- Accurately match the appearance and movements of the lead actor during filming.
- Work closely with the production team to ensure seamless continuity.
- Be prepared for extended periods on set, following all directions given by the crew.
Requirements:
- Must match the physical specifications provided for either role.
- Comfortable working as a body double, maintaining professionalism on set.
- Available for the entire day of filming.
- Must provide a recent photo of yourself with your current hair length, along with your height, clothing sizes, and contact information.
Compensation:
- Compensation details will be provided upon inquiry or during the application process.
Casting Call: Male and Female Extras (Ages 18-65) for TPS Production Services Movie – Tourists
Job Description:
TPS Production Services is casting male and female extras to portray Tourists for an upcoming movie filming in Atlanta, GA. We are seeking individuals who can convincingly look like they are visiting Italy, capturing the essence of travelers in a bustling, picturesque location. This is a 3-day booking, and all ethnicities are encouraged to apply.
Job Responsibilities:
- Portray a tourist visiting Italy in scenes such as public squares, cafes, or sightseeing locations.
- Follow direction from the production team to ensure your appearance and behavior match that of a typical visitor.
- Be prepared to participate in multiple takes and scene adjustments.
- Collaborate with the production team and maintain professionalism throughout the 3-day shoot.
Requirements:
- Male and female extras, ages 18-65.
- Must be able to convincingly portray a tourist visiting Italy (appearance and demeanor).
- All ethnicities are welcome to apply.
- Comfortable working in a busy production environment and taking direction.
- Must be available for the entire 3-day booking.
- Local hire only (Atlanta, GA), as no travel or lodging is provided.
Compensation:
- Rate: $100 for up to 8 hours of work per day.
- Payment will be mailed via check within 2 to 3 weeks after filming.
Casting Call: Male and Female Extras (Ages 18-65) for TPS Production Services Movie – Tourists
Job Description:
TPS Production Services is casting male and female extras to portray Tourists for an upcoming movie filming in Atlanta, GA. We are seeking individuals who can convincingly look like they are visiting Italy, capturing the essence of travelers in a bustling, picturesque location. This is a 3-day booking, and all ethnicities are encouraged to apply.
Job Responsibilities:
- Portray a tourist visiting Italy in scenes such as public squares, cafes, or sightseeing locations.
- Follow direction from the production team to ensure your appearance and behavior match that of a typical visitor.
- Be prepared to participate in multiple takes and scene adjustments.
- Collaborate with the production team and maintain professionalism throughout the 3-day shoot.
Requirements:
- Male and female extras, ages 18-65.
- Must be able to convincingly portray a tourist visiting Italy (appearance and demeanor).
- All ethnicities are welcome to apply.
- Comfortable working in a busy production environment and taking direction.
- Must be available for the entire 3-day booking.
- Local hire only (Atlanta, GA), as no travel or lodging is provided.
Compensation:
- Rate: $100 for up to 8 hours of work per day.
- Payment will be mailed via check within 2 to 3 weeks after filming.
Casting Call: Male and Female Extras (Ages 18-65) for TPS Production Services Movie – Local Italy Residents
Job Description:
TPS Production Services is casting male and female extras to portray Local Italy Residents for an upcoming movie filming in Atlanta, GA. We are looking for individuals who can authentically portray residents of Italy in various scenes. This is a 3-day booking, and we encourage people of all ethnicities who can convincingly look like they live in Italy to apply.
Job Responsibilities:
- Portray a local Italian resident in different settings such as streets, cafes, or homes.
- Follow directions from the production team to ensure your appearance and actions reflect the culture and vibe of Italy.
- Work professionally on set, being prepared for multiple takes and scene adjustments.
- Be available for all three days of filming.
Requirements:
- Male and female extras, ages 18-65.
- Must be able to convincingly portray an Italian local (appearance and demeanor).
- All ethnicities are welcome to apply.
- Comfortable working in a busy production environment and taking direction.
- Must be available for the entire 3-day booking.
- Local hire only (Atlanta, GA), as no travel or lodging is provided.
Compensation:
- Rate: $100 for up to 8 hours of work per day.
- Payment will be mailed via check within 2 to 3 weeks after filming.