Director of Business Operations

About the Company

The Ellen brand was built off of the multi-hyphenate comedian, actor, writer, producer, author, entrepreneur, and 33-time Emmy award-winning talk show host.

 

The Ellen Digital business comprises several core lines of business, including her e-commerce and lifestyle brands (such as Ellenshop and Be Kind), her engaging and wide-reaching social media content, and her original intellectual property, including popular digital games like Heads Up! and Psych, as well as her digital series like ‘Momsplaining’ and ‘Fearless’.

 

Description of the Role

We are looking for an experienced Head of Operations to optimize the Ellen brand’s day-to-day business operations with a wealth of knowledge in managing and enhancing operational efficiency and implementing best practices to drive business performance. This role will work supporting the General Manager, who runs the brand’s creative and strategy, to ensure the efficient functioning of the business.

 

The ideal candidate is highly strategic, growth-minded, and analytical with a proven track record in growing a high-revenue business, operational management, financial decision-making, and risk mitigation.  This person is an expert in developing and deploying processes and systems to drive operational efficiencies, financial and business modeling, cross-functional communications, growth and profitability, with experience in building profitable businesses from the ground up.

 

Core Responsibilities

●     Analyze and understand Ellen’s current lines of business, strategy, and performance in order to make informed recommendations about the current and future direction of the business

●     Oversee daily business operations and ensure excellence in all aspects of the business

●     Work alongside the GM to develop and implement strategic initiatives and achieve business performance goals – be a key driver of company scale and profitability.

●     Develop and implement operational processes to increase efficiency

●     Develop, manage, and report on the company’s financial performance including budgeting, revenue, expenses, and profitability

●     Partner with leadership team to model & forecast all growth-related initiatives (e.g., new program development, expansion into new markets, evergreen marketing & sales campaigns)

●     KPI tracking and reporting for each department in the organization to inform weekly departmental meetings, quarterly and annual planning processes

• Identify areas for improvement and make recommendations to implement changes to optimize operational efficiency

●     Build and maintain relationships with vendors, suppliers, and other partners to ensure the smooth functioning of the business

●     Maximize profitability and organizational efficiency through direct management of the company’s administration, finances, operations, tech systems & key process development

●     Help set the company’s strategic priorities; partnering with GM to identify metrics for success and evaluating progress

 

 

Who You Are

●     A highly experienced leader with a history of successfully running day-to-day business operations and optimizing efficiency

●     Possess an excellent ability to think critically, develop strategic business plans, and improve on current processes to achieve organizational goals

●     Has exceptional communication skills, with the ability to build relationships and collaborate effectively with colleagues and stakeholders at all levels of the business

●     Displays impressive problem-solving skills with a data-driven approach in order to evaluate and strategically advise on what is working/not working for operational success

●     Possess a strong understanding of financial planning, analysis, and decision-making for a business, including budgeting, forecasting, P&L, and ROI

●     Can manage change and lead a business through obstacles while identifying and mitigating risks

●     Has extensive experience or knowledge in e-commerce, DTC, digital games, entertainment content development, social media, and digital marketing

●     Living in or around Los Angeles is a plus.

 

Specifics:

Role Type: Full-time

Ideal start date: Immediate

Location: Los Angeles

Ellen Digital