Senior Content Manager

Content & Social Marketing Manager

Chi Chi London is the prettiest brand in the UK & we want you to be a part of our dream. Join us and help grow the brand into the number one occasion wear specialist worldwide. Our focus is dynamic digital growth & with your strategy and ideas, we know we can achieve it together. We’re a young brand, with room for you to progress, explore your potential and deliver something we can all be proud of. We like to be disruptive, think outside the box and move at lightening pace. We don’t expect perfection, just to do your best. If you’re determined, willing to jump on this roller coaster and have a fantastic time in the process, then you’re already in the right place!

Nominated Best Digital retailer & Best App (Drapers Digital Awards) / Fast Track 100 Company – 49th fastest growing private company in the UK – (Sunday Times / Virgin)

Job brief

We are looking for a creative Content & Social Media Marketing Manager to join our team. Reporting into the head of digital, you will be responsible for creating, improving and maintaining online content to achieve our business goals. Your duties will also include sharing content to raise brand awareness and monitoring web traffic and metrics to identify best practices.

Our ideal candidate is an experienced professional with demonstrable creative writing skills. As a Content manager, you should perform well under pressure, meet deadlines and be detail oriented.

Ultimately, you should be able to oversee all marketing content initiatives to ensure customer engagement, brand consistency and a positive customer experience.

If you are also an expert in content optimization and brand consistency, we would like to meet you.

Responsibilities

• Focus on driving and growing brand engagement/awareness
• Ensure brand values are clearly communicated to customer using all forms of marketing
• Telling a brand story that resonated with the customer and feels ‘on brand’
• Reinforce our content strategy ensuring it’s alignment with our short-term and long-term marketing targets
• Keep the content calendar up to date and relevant
• Planning Shoots, Outreach and working to a budget
• Manage and oversee influencer outreach budgets/performance
• Analyse performance and be data driven
• Be up to date on trends and competitors
• Focus on organic growth
• Collaborate with marketing, buying and design teams to plan and develop site content, style and layout
• Create and publish engaging content for Chi Chi’s website
• Edit, proofread and improve writers’ posts
• Liaise with members of other teams to ensure brand consistency and identity
• Optimize content according to SEO
• Use content management systems to analyse website traffic and users engagement metrics
• Manage content distribution to online channels and social media platforms to increase web traffic
• Working on paid ads, ensuring our agency has the right assets in a timely fashion
• Develop an editorial calendar and ensure all other teams are on board
• Manage the marketing team and ensure the team are happy and engaged

Requirements

• Proven work experience as a Content Manager in Fashion or related field 3 years + experience
• Experience of creating and executing a growth strategy
• Preferably used Shopify & Klaviyo
• Creative & comfortable working to deadlines
• Some budget management
• Excellent understanding of social media channels
• Excellent writing skills in English
• Strong attention to detail
• Good organizational and time-management skills
• BSc degree in Journalism, Marketing or a relevant field

What are we like to work for?

We are looking for people who are passionate about working within fashion retail, dedicated to driving sales and above all, excited about the future with Chi Chi London.

The Benefits

28 days paid holiday a year/Pension scheme / 30% staff discount / Perkbox / Discounts across over 200 gyms nationwide / Free Mobile Phone Insurance / Discounts on train & cinema tickets plus lots more

Location

North London (Enfield) *15 minutes by train from Liverpool Street Station & 5 minutes by train from Tottenham Hale Station

Chi Chi London