Social Media Manager

Bringing that feel-good energy.

We’re the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We’re moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy.

We’re also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it.

E.ON Next Social Media Community Manager

Location: London with occasional travel to our Nottingham office

Competitive salary and benefits

Are you a creative Social Media Community Manager looking for freedom to make their mark in-house? Full of ideas and passion? Do you want to work with cutting-edge technology? Then E.ON Next is right for you.

We’re looking for a creative Social Media Community Manager to join our E.ON Next team. As Social Media Community Manager, you’ll be working alongside the in-house creative team to craft an impactful and disruptive social content across all organic channels, using your craft to implement and unpack the creative potential of the brand.

You’ll play a key role in establishing a challenger brand with big ambitions, shaping its social presence and striving for engaging and category-leading content. If you’re looking for ownership, this role is for you!

Here’s a taste of what you’ll be doing:

• Take ownership in the planning and implementation of the content calendar across all social channels for E.ON Next and Sainsbury’s Energy
• Maintain close collaboration with all aspects of the business to spot opportunities to optimise acquisition, engagement and customer service demand
• Plan disruptive content that’s category-leading, striving for creative excellence
• Embody the brand tone of voice, challenge its implementation style to maximise engagement and category stand-out by adding your expert craftsmanship
• Develop social copy and collaborate in-house creative team to craft image and video content requirements
• Own publishing and leverage organic tactics to maximise reach and engagement
• Boost engagement and reach by actively managing the online community in collaboration with Consumer Service teams
• Strive for ongoing optimisation, through reporting and A/B testing
• Own reactive content to create positive disruption in social
• Scheduling, publishing and curating our channels
• Actively engaging with other trusted channels to grow reach and improve sentiment

Are we a match?

We’re looking for the following experience and skills;

• Strong adaptability and autonomy in a start-up environment
• Demonstrated experience of mixed social media campaigning from strategy to implementation
• Analytical skills to turn insights into relevant content
• Customer-centric approach to social
• Proven experience of social media channel growth and successful community engagement
• Ability to effectively report on social KPI performance
• Proven long-form and short-form copywriting experience
• Ability to skew copy-writing to different brands and write for varying audiences
• Agency or in-house experience
• Excellent knowledge of social media specs, formats and regulations
• Well-versed in social media management and reporting tools, ideally Hootsuite
• Experience managing influencers is ideal
• Demonstrated creative skills
• Proven experience developing brands creatively
• Implementing brand TOV with consistency
• Willingness to challenge towards creative excellence
• Ability to handle multiple work streams at pace
• Excellent attention to detail
• Excellent attention to detail… just kidding but a full understanding of spelling, punctuation, grammar, British vs American English and fact checking
• Ability to work with full autonomy
• Proven experience in the following channels Facebook, Twitter, Youtube, Linkedin, IG and Tik Tok, Reddit, Spotify
• Proven experience collaborating with numerous stakeholders
• Experience with start-up brand and/or sub-brand beneficial
• Ability to leverage data to maximise business opportunities is a plus
• Experience in conceptualising/ideating campaign work is a bonus
• B2B experience is a plus

Do you?

• Have the ability to see problems as opportunities and have a creative and proactive approach to problem solving
• Take initiative and enjoy exploring and expanding your role
• Want to be part of a growth culture – every week will be different
• Have strong organisational skills and hawk-eye attention to detail

Are you?

• Curious and enjoy learning
• Happy to make your own decisions, fear of failing doesn’t hold you back, it drives you forward, learning all the time and taking responsibility
• A team player – enjoy being part of a team, knowing the part you play in your teams’ success, committed to giving your best and share learnings
• Open to new technologies & new ways of working
• Comfortable with ambiguity

What else do I need to know?

• We’ll have regular team socials and a corporate Deliveroo account for when the need arises
• Competitive salary
• 26 days holiday plus bank holidays – this includes a guarantee of for your birthday off if you want it
• A generous pension scheme
• The chance to choose from our Flexible Benefits range
• Location: London with travel to our other sites when required.
• Working environment: Flexible hybrid working – expected in the office 2-3 days a week
• For all successful candidates. Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider
• Closing date – Tuesday 7th February 2023

We’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.

We realise the best people bring their energy at different times, so we’re happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.

Due to the current situation with Covid-19, we will require flexibility for you to work both at home and on site, any equipment needed for you to complete your role will be provided and we will be here to support you throughout this.

E.ON Next