Social Media Manager

Welcome to CommentSold

CommentSold is the North American leader in live selling technology (ranked by G2), enabling over 7,000 small to mid-sized retailers with live-selling tools, generating 147M+ items sold with $3.5B+ in lifetime GMV. CommentSold’s technology continues to provide small businesses, mid-sized brands and retailers with best-in-class solutions for delivering engaging live video commerce experiences. Recent innovations from the company include their lightweight video commerce plugin technology, Videeo, which allows any retailer or brand the ability to embed and go live with engaging, branded live video commerce experiences within days by easily integrating into their existing e-commerce stack.

For more information, please visit CommentSold.com or Videeo.live

Social Media Manager (Hybrid in Santa Monica, CA)

We’re in a critical stage of growth; maturing our core platform, CommentSold, and nurturing the launch of our exciting new product, Videeo. As CommentSold’s Social Media Manager, you’re wildly creative, systematic, and strategic. You’ve built and led social strategy for a corporate brand from the ground up, and you can’t wait to do it again. You have a high “figure-it-out” quotient and are up-to-date on all the social trends. You love to win–that’s part of what drives you to be a “social” subject matter expert–but not at the expense of your team, customer, or product. Most of all, you love bringing a brand’s story to life and helping people connect through perfectly curated (paid and organic) social campaigns.

In this role, you will

• Be responsible for all social media campaigns (Paid and Organic); Set specific objectives and business goals for social media campaigns
• Design and implement social media strategy to align with business goals, including the development of new social media & posting strategy for increased brand awareness within Creator circles (e.g., promotions and competitions)
• Develop and implement content calendar and craft posts across multiple platforms and products (including CommentSold and Videeo across all social media accounts like Meta, TikTok, Twitter, LinkedIn)
• Be comfortable in front of a camera and star in social media content as required
• Develop reporting and measurement for social media campaigns, with a focus on impact (e.g., ROI, reach)
• Maintain and track CS and Videeo public-facing social media platforms, including:
• Communicating with followers, reading and responding to queries in a timely manner, and monitoring customer reviews;
• Updating overall descriptions, admin descriptions, etc., to be in line with brand consistency
• Perform research on current benchmark trends and audience preferences, including:
• Monitoring trends on Instagram and TikTok algorithms and suggesting posting strategy changes;
• Monitoring, listening, and responding to users in a “social” way while cultivating leads and sales;
• Staying up-to-date with current technologies and trends in social media, design tools, and applications
• Collaborate with other teams like creative and customer success to ensure brand consistency

If you’re right for this role, you

• Have 5+ years of experience in social media marketing (paid and organic social); SaaS, B2B, and eCommerce experience preferred
• Are based in Los Angeles/Santa Monica, CA–this role is hybrid (onsite required 2-3 days per week)
• Have a successful track record managing social media for a media company/ fashion or beauty business
• Have experience managing campaigns and creating content across various social platforms including Facebook, Instagram, TikTok, and YouTube
• Have experience ideating, creating, and editing various forms of content (e.g., Video, reels, static posts, ads)
• Have the ability to optimize content, strategize, and drive results through social media content across all social channels
• Have experience developing and implementing paid social campaigns, including performance monitoring and ad campaign optimization
• Have a proven understanding of the social landscape, platform best practices, and a clear grasp of consumers’ social media habits; you have experience with social analytics and reporting
• Are results-oriented with the ability to develop relationships and collaborate with multiple teams
• Have excellent verbal communication skills; you’re a natural storyteller
• Are comfortable hosting our social channels as the face of our social media on TikTok/IG

Base Salary: $100,000 – $110,000 (DOE and level); Bonus potential

Join CommentSold

At CommentSold, you can work from anywhere in the United States thanks to the power of the internet – we put extra effort into our remote culture to ensure we exceed the engagement we all need. We value our team and show that through competitive salaries and bonus opportunities. Health, dental, vision, and life insurance are available to all full-time employees.

We’re creating a space for equality across the board, and we support folks of all identities and lifestyles in everything we do. Join CommentSold to live your best life — we’re always excited to grow our team’s perspective. #lovewhereyouwork

Competitive Compensation: We want every team member to be rewarded for their value and feel secure in their financial wellness. We conduct market analysis to ensure fairness and continued growth. We also offer bonus opportunities to reward folks for their contributions to our collective success when our company does well.

Vacation, Holidays, & Sick Time: Designed to give you flexibility and balance, we offer full time, exempt employees unlimited vacation policy. We observe 9 annual holidays along with an end-of-year, weeklong winter break, and a sick time policy.

100% Match 401k: We encourage investing in your financial security by matching contributions dollar-for-dollar for up to 3% of your annual salary, vested immediately. Option to enroll as soon as you join the team.

Health, Dental, and Vision: We offer 100% employer-paid health (Cigna), vision (Principal), and dental (Principal) insurance. With extensive provider networks and plan options for different coverage needs, our team is well taken care of!

Unlimited Virtual Care through First Stop Health: Coverage offers a range of support, from medical to mental health needs.

Paid Parental Leave: When you welcome a new child to the home (by birth or adoption) we support up to 12 weeks leave for primary caregivers and 4 weeks for secondary caregivers to bond with their child without worrying about financial stability.

$1200 Work Well Allowance: We provide the essentials, but to ensure you have a comfortable, productive workspace each full-time employee gets a $1,200 annual allowance for expenses like coffee, internet, and co-working fees.

$500 Be Well Allowance: Everyone invests in their mind and body differently, so we provide a $500 annual allowance to spend on your wellness needs as you choose (think: new running shoes, gym membership, mental health, etc.).

We love our values

We’re building a community, our chosen circle, around a set of values that guide how we work and interact with the world around us. Our cultural norms at work can’t be turned off when the computer’s away — we live these in every part of our lives. Our team isn’t for everyone, so if you’re right for it, the following values should resonate strongly with how you live your life.

“Don’t Be An Asshole”: We’re intolerant to bad vibes, and genuinely love where we work (and want to keep it that way). We choose our fam by looking beyond a skillset – because roles can change – and surround ourselves with folks we want to spend our lives with.

“We Really Like Smart People”: We aim high and hire smart people to get there — folks that use logic and critical thinking to make the best decisions. We look beyond the problem and quickly build context to come to the right solution; our ever-changing and high-pace environment requires a team of great autonomous thinkers.

“Got It”: When we say “got it,” our team knows we’re owning it, we’re following through, and we’ll deliver beyond expectations. Put the effort into figuring things out yourself (hey, we’re all busy), and actively collaborate if you haven’t Got it; ownership also means knowing when to seek help and to never suffer in silence.

“We Work To Win”: We’re a rare team of folks that genuinely love to work hard because we know that putting in the effort gets the win — we’re the people that started our careers at the lemonade stand. Not at all costs, but we give it our all because our customers are hustling to grow their businesses, and the hustle’s more fun when we’re winning together.

“Unrelenting Feedback”: We collaborate for more than the high-fives (although they’re pretty great), and our team thrives on timely and direct feedback. There’s no hesitation in being direct; since we’re surrounded by smart people, we embrace thoughtful and challenging perspectives.
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