DSI Systems Inc., an Authorized AT&T Distributor Partner, has an immediate career opportunity for a motivated individual to fill our Training Manager position. This position is instrumental not only in training call center agents but also in striving to keep our clients’ products and services top-of-mind with these agents.
The Training Manager is responsible for helping our businesses by developing, facilitating, and supervising training programs for employees. The Training Manager will assess the needs of our business, and implement training and development plans. In addition, they will facilitate a wide variety of training programs that enhance the effectiveness of our workforce.
- THIS IS AN IN-OFFICE POSITION THAT WILL REPORT TO OUR RICHARDSON, TEXAS OFFICE. *
About DSI
DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners; through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.
We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, L & I, MDU, or all; we are a one-stop solution to help sales partners uncover growth opportunities.
Requirements
- Clear, dynamic, and precise communication skills with all levels of employees, from entry-level agents to leadership, both inside and outside our organization
- Video/cable, high-speed internet, wireless, and/or consumer electronics sales experience
- Minimum 5 years of elite-level presentation and training curriculum development
- Proficiency in many forms of audience-driven content creation, design, and delivery
- The qualified candidate should be able to create and deliver clear, engaging, aesthetically formatted, and properly animated PowerPoint content with quickness and ease
Computer Skills
- Microsoft Office Suite (PowerPoint, Excel, Word, Outlook); strong computer proficiency, web conferencing (ex. Zoom, WebEx, MS Teams), and A/V setup and troubleshooting skills (projector setup, TV and audio systems)
- Adobe Creative Suite, LMS, Cloud storage services, and general audio/video editing, preferred
Additional Requirements
- Bachelor’s degree from an accredited institution in a related field (Communications, English, Theater/Performance Arts, Business, or Marketing)
- Neat, professional appearance and outgoing demeanor
- Valid passport
- Moderate international travel may be required
- Spanish Bilingual is a plus but not required
Essential Functions
To perform this job successfully, an individual must be able to excel at each essential function, which includes, but is not limited to
- Identify and access training needs through consultation with partner account managers
- Deliver and host dynamic, energetic, and engaging training and meetings
- Oversee the creation, development, maintenance, organization, and execution of all forms of AT&T-related training content and delivery for assigned partner audiences throughout the US and abroad
- Hire, develop, grow, advise, and manage 2 national training specialists
- Oversee on-site call center instructor-led classroom workshops, including, but not limited to, rep training, computer-based virtual training and webinars, Train-the-Trainer (T3) onboarding, and continuing education efforts, side-by-side instruction for coaches, team leads, and SME’s
- Working side-by-side with the Training Director and content developers to ensure timely and appropriate training material development and scheduling for all efforts
- Ensure the team delivers AT&T-related product and service training to assigned Live-in-Person and Web-Based audiences in a dynamic, energetic, personable, engaging, intelligent yet entertaining fashion
- Help build, update, and maintain sales and training presentations, job aids, reference material, and other pertinent digital vehicles for learning optimization across all assigned platforms and audiences – with a primary focus on AT&T High-Speed internet, and AT&T wireless services, products, technologies, sales skills and techniques
- Ability to gain insight and formulate patterns within each assigned audience to bring a unified training message throughout our programs
- Other responsibilities as assigned
Benefits
- Paid Vacation and Sick Time
- Medical, Dental & Life insurance are available on the first day of the month following your first day of employment
- 401k Plan with employer matching
- Employee Profit Sharing Program
- 50% AT&T wireless discount
DSI
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POSITION SUMMARY:
The Assistant Videographer/Editor position requires skills in a high-volume production environment specializing in the final storytelling of a project. This position is primarily responsible for assisting in the filming and editing process for company video projects. This position requires a diverse knowledge of industry standard types of cameras and production equipment along with basic Avid editing skills. They will work closely with the Producers, Videographers and Editors on staff to ensure projects are completed on time and with the highest technical and aesthetic standards. They are responsible for maintaining the company’s production assets and working with the department production calendar so that equipment is ready for each project.
ESSENTIAL FUNCTIONS:
- Support production staff with variety of projects using production gear including various models of cameras, lenses, tripods, and other gear related to shooting.
- Work with Production team to build sets for production needs.
- Assist with general duties.
- Maintaining production equipment before and after projects.
- Coordinate the tracking of all production assets.
- Assist with research and ordering of equipment.
- Support with reporting and tracking maintenance and repairs of production equipment.
- Ingest media into company’s archiving system and prepare media for Editors.
- Log footage and edit basic to intermediate level projects.
- Operate additional cameras as needed for production needs including live events.
- ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
- Minimum Degree Required: Minimum college or trade school experience in production or similar field..
- Experience: Minimum of 2 years of practical field experience working in multiple aspects of film and video production.
- Color grading at intermediate level.
KNOWLEDGE, SKILLS, AND ABILITY:
- Thorough understanding of fishing, hunting, and other outdoor skills as required to best work with production team in outdoor recreation company.
- Strong work ethic. Outgoing personality with ability to interact within group of creative individuals in a dynamic and constantly changing environment. Willingness to react with short notice to changes in daily routine.
- Willing to travel as required – often locations require extensive driving and multiple night stays with early and late hours.
- Strong communication skills – able to understand direction and make themselves understood when communicating objectives for accomplishing story lines or goals of a production.
- Thorough knowledge of Avid non-linear editing systems, specifically the Avid Media Composer or similar.
- Strong working knowledge of various codecs, containers and file types used in today’s media environment.
- Able to work within a team environment including in the field or studio and in the post process, editing and finishing.
- Able to lift and carry heavy equipment in variety of terrain and conditions from very hot to very cold.
- Good driving record, able to secure Missouri Operator’s License Class E.
- Good organizational skills: able to keep multiple projects balanced at any one time
- Strong video resume required. This resume should demonstrate samples from all of the areas mentioned above.
TRAVEL REQUIREMENTS:
- 25-30%
PHYSICAL REQUIREMENTS:
- Regularly performs computer work and sits.
- Occasionally walks and stands.
- Seldom/never lifts up to 50lbs.
INDEPENDENT JUDGEMENT:
- Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
- And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
Bass Pro Shops
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