Entertainment Careers Casting Calls and Auditions

IBS is a leading global provider of new generation IT solutions to the Travel, Transportation and Logistics industries. A specialist in the domain, IBS offers a range of products and services that manage mission critical operations of airlines, airports, cruise lines, hospitality partners, tour operators and oil & gas companies that help them increase safety, maximize efficiency, improve revenue, manage growth and reduce costs.

At IBS, we provide mission critical B2B and B2C enterprise SaaS solutions to some of the world’s largest global travel brands including, American Airlines, Lufthansa, Qantas, Carnival Cruise lines, Caesars Entertainment, Disney, IHG, Expedia, Booking & Priceline just to name a few.

Our goal is to continue our successful 25+year track record in travel by collaboratively designing and delivering world class, game changing products that provide our customers with unmatched business value and the agility to compete in a dynamic and digital marketplace.

To achieve this, we are seeking exceptionally talented, bright, and driven people. We are looking for a dynamic, organized, self-starter to join as Program Manager. Are you an extraordinary program manager who is looking to join a team at the heart of the travel business?

Purpose of the Job

1. Custodian of scope and change management process of a multi-year implementation of mission critical IBS product and service offerings at a leading multi-brand cruise line
2. Be the first point of contact for the Transition management office set up by customer for the implementation program.

Job Accountabilities

1. Articulate Scope with clarity on implementation activities, product features & deliverables
2. Create a comprehensive change management process in consultation with customer. Monitor & track the changes.
3. Establish change management controls in place and devise appropriate reporting mechanism.
4. Lead Change governance meetings on behalf of IBS
5. IBS Point of contact for Transition Management Office (TMO)
6. Identify the dependencies which could impact the scope and take measures to keep them under the check.
7. Support Program management office on scope, dependencies, and change management
8. Work with implementation and product teams based on the inputs from the customer.
9. Proactively identify, resolve or escalate issues that may impede the team’s ability to deliver solutions(s) against committed timelines and revenues.

Candidate Profile

1. Experience in managing large and transformational projects spread over multiple geographies.
2. Exposure to various program and project management methodologies especially on Agile
3. Ability to understand the wider objectives of the program and tailor responses accordingly.
4. Ability to work with a wide range of individuals and manage conflicts constructively.
5. Work experience in Travel Industry will be an advantage.
6. Excellent verbal and written communications skills
7. Strong leadership and managerial skills

At IBS you can look forward to:

• Working with the latest technologies
• Operating with the brightest minds in the industry
• Gaining in-depth domain knowledge
• Receiving global exposure
• Benefiting from continuous learning programs
• Functioning out of state-of-the-art facilities and infrastructure
• Performance-based career growth
• Imbibing excellent work culture
• Competitive compensation, company paid employee benefits, vacation, sick and personal leave, company matched 401k

IBS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. IBS as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

IBS Software

The Executive Meeting Manager (EMM) will solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed individual revenue goals. The EMM will prepare and execute sales contracts, event orders, group resumes ensuring quality product delivery and customer satisfaction. The EMM will serve and assist in coordinating all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.

Responsibilities

1.EMM will book and service all meetings up to 20 rooms per nights and all day meetings without guest rooms.    Receive and respond to all customer inquiries within four business hours. Negotiate and capture all profitable Rooms, food and beverage revenue in accordance with selective selling guidelines.
2. Ability to conduct successful site tours and pre-con meetings when required.
3. Prepare and send requested collateral materials to designated clients or guests. Common collateral materials might include catering menus, brochures, meeting room layout & seating capacity diagrams, area maps & brochures.
4. Prepare and send requested proposals and contracts to designate potential clients.
5. With each customer, coordinate all details pertaining to “Rooming Lists” to include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc.
6. Coordinate all details to appear on each “Banquet Event Order.” Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details.
7. On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division.
8. Meet clients upon arrival and prior to departure to ensure all details of the contract are being delivered.
9. In a timely, accurate and consistent manner, document and report all sales activities as required.
10. Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited, entertained, etc. frequently.
11. Perform other services and duties as requested by the Director of Sales. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.
12. Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction
13. Other duties as assigned.

Job Skills:
1. Exhibit computer skills to include word processing, spreadsheet, and familiarity with property Management System(s)- Delphi/FDC.
2. Exercise excellent communication, presentation, organization, time management and listening skills.
3. Use analytical skills for measuring business potential and value to the hotel.

Job Qualifications:
Education: Bachelor’s Degree or University in Hospitality, Business, Marketing, or related field
Experience: Minimum 1 -2 year’s experience in Convention Services, Banquet, Hotel Sales, Marketing, or equivalent education and experience.
Licenses/Certifications: N/A

Physical Requirements and working conditions:
Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others.

Additional physical, visual and working requirements:
X Stand for long periods of time
X Walk extended distances
X Lift/carry 6-25 lbs.
X Able to work overtime and/or irregular hours

Pyramid Global Hospitality

The Director of Visual and Performing Arts develops, implements, directs, monitors, evaluates, and promotes Metro Nashville Public Schools’ Visual and Performing Arts programs within MNPS and the Nashville community. Provides administrative and technical support to assigned supervisor and designated staff.

Responsibilities

• Promotes the Visual and Performing Arts program for the purpose of improving the quality of student outcomes and encouraging student development.
• Develops long and short-range plans/programs (e.g. identifying school-specific support needs; outlining visual and performing arts programs; integrating adopted curriculum; staffing, etc.) for the purpose of ensuring that district objectives are realized.
• Collaborates with a variety of internal and external sources (e.g. principals, theater staff, area performing arts groups, vendors, colleagues, Curriculum Executive Director, etc.) for the purpose of developing curriculum/course modifications, implementing and maintaining services and/or programs and serving as a liaison and information/process resource.
• Advises, and serves as liaison and advocate for all stakeholders in the MNPS Visual and Performing Arts programs.
• Analyzes student and program related data for the purpose of providing information related to student and program achievement in order to evaluate program effectiveness and to provide information needed for strategic planning.
• Directs district-wide fine arts activities and processes (e.g. calendar, transportation, field trip requests, literature and equipment inventories, equipment repair and acquisition, fine arts facilities, set and equipment warehousing, etc.) for the purpose of ensuring all programs proceed effectively and efficiently in accordance with the district strategic plan.
• Collaborates with employees, parents, administrators, support organizations, etc. for the purpose of ensuring that activities meet student, program and district objectives in an effective and timely manner.
• Facilitates the review and selection of textbooks and related instructional aides for the purpose of providing quality materials in order to meet district, state and federal educational standards; supervises the development of curriculum integration solutions and related work and instructional aides for the purpose of providing users with tools needed to utilize emerging curriculum integration strategies to enhance student learning.
• Assists the HR Recruiter and school Principals in actively recruiting outstanding prospective fine arts teachers for teaching positions in the district and assists administrators in performing personnel administrative functions (e.g. selecting, counseling, training, supervising and evaluating, etc., as requested) for the purpose of maintaining necessary staffing, enhancing productivity of staff, and ensuring the fine arts program goals are achieved.
• Maintains a variety of digital files, documents and/or records (e.g. reports, logs, databases, agreements, licenses, copyrights, State and local reporting, etc.) for the purpose of documenting activities, providing written reference, and complying with mandated requirements.
• Represents the district and its fine arts programs in working with external stakeholders for the purpose of promoting positive relations and enhancing related educational services.
• Researches, writes and presents grant information for the purpose of securing the funding needed to meet program needs.
• Performs other duties or tasks as required or assigned which are reasonably within the scope of the responsibilities in this job classification.

Qualifications

• Master’s Degree from an accredited institution in a related field required. Doctorate Degree from an accredited institution in a related field preferred. 
• Visual or Performing Arts Certificate or ability to demonstrate skills and knowledge of current visual and performing arts integration in the classroom preferred.
• Three (3) years of successful work experience in instructional supervision and/or teaching experience in fine and/or performing arts. Ability to demonstrate knowledge of performance/visual arts and related entertainment industry preferred.

Skills

• Considerable knowledge of the current literature, trends, and developments in the field of arts
• Ability to determine appropriate arts education programs and activities for each of the grade levels K through 12
• Ability to negotiate and collaborate with large groups of people and one-on-one
• Ability to present and perform by artistic means
• Ability to develop innovative and effective cultural arts program strategies
• Ability to effectively express ideas orally and in writing
• Ability to make effective oral presentations before large groups of people
• Ability to establish and maintain effective and collaborative working relationships as necessitated by work assignments

Metro Nashville Public Schools

Campus Manager

About VTProDesign

VT Pro Design is a full-service creative design firm with a focus on the latest technology and techniques. We are creators, engineers and programmers.  Designers and makers. Storytellers and technologists. Collaborators and artists.  

With an extensive background in logistical, creative, and production design, we have been involved in numerous capacities in the live entertainment and experiential marketing industries. We provide a turn-key solution for specific client needs, offering tailored services in creative design, advanced video, fabrication, engineering, projection mapping, interactive technology, custom media servers, content design, lighting, and audio.

Our creative vision is rooted in a strong production and technology background. So we know that every idea we come up with, no matter how great the heights, is within our reach. We know where the bar is set, because we set it there. And we’re always working to rise past it. Every project has the potential to connect people in different ways and in each step of the process there are discoveries to make. Through expertise and experimentation, discipline and ambition, we find creative solutions.

Description

VTPro is seeking a highly organized candidate to join our team as our Campus Manager to oversee our Los Angeles campus. Qualified candidates will manage multiple tasks/projects simultaneously to ensure the facility is running smoothly and will collaborate frequently with the People & Culture department to promote a positive company culture beginning with onboarding new hires to executing company wide events. Candidates will need excellent verbal and written communication skills and be comfortable working in an internal and client facing role in a highly creative environment.  This is not a remote position and requires work to be completed from the Los Angeles office regularly.

Tasks and Responsibilities

• Oversee building operations and general organization of VTProDesign’s three office buildings 
• Manage inventory and purchase office & kitchen supplies to ensure availability when needed  
• Serve as point person for office maintenance requests and schedule repairs when necessary, including review and follow-up on work orders and updating the team on repair progress
• Serve as contact for external vendors and contractors and coordinate services with them as needed (cleaners, pest control, etc)
• Answer incoming calls and relay messages to appropriate parties
• Manage invoices, petty cash, and occasionally assist accounting department with issuing vendor payments
• Serve as an internal point of contact and provide general company knowledge to other employees (who to go to for what, where to find office supplies and kitchen items, mailing address, building codes, parking information, etc) 
• Sort and distribute mail to the appropriate recipients
• Assist with the coordination of the monthly company-wide All Hands meeting
• Stay connected with other local and global campus services teams by exchanging information, sharing ideas, and collaborating on joint events
• Collaborate with management to oversee office upgrades by coordinating with department heads on their requests, compiling estimated costs, executing furniture and office-related purchases, and superintending construction projects from start to finish
• Collaborate with the People & Culture Department on onboarding new hires and promoting a positive company culture through the following tasks: 
• Provide company merchandise to new hires
• Keep employee records updated from information received on the “employee survey” (Preferred name & pronouns, birthday, contact information, travel information, etc)  
• Retrieve and format employee pictures for company website
• Give office tours to internal team members
• Add new employees to required meetings and channels
• Celebrate all employee birthdays
• Lead and assist with planning, organizing and executing company events and volunteer opportunities
• Assist with other administrative tasks as needed

Qualities

• Friendly, welcoming and passionate about contributing to the positive cultural experience in the office
• Responsible and reliable with great attention to detail
• A self starter who is able to work with minimal supervision
• Flexible and adaptable to change
• Professional when communicating in person, over the phone, and digitally
• Exude a high level of integrity, energy, and sense of urgency
• Experienced in customer service/client facing roles
• Skilled in Google Office platforms (GCal, Google Meets, Slides, Docs, etc) 

VTProDesign

MOTIVATED…..make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:      

Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL. 

If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team.  Learn more at www.sentinel.com/careers.

As part of Sentinel’s employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact [email protected].

As a Project Manager, you will be managing the entire project life cycle from project definition through implementation. Your experience to date should include working with in-house, vendor and client teams to carry out a project implementation using project management methodologies and common project management tools.  The ideal candidate will be highly organized, have great communication skills and have prior project management experience. This position can be remote but must provide occasional support onsite at our Downers Grove, IL office.

• 2+ years’ experience as a Project Manager
• PMP certification preferred
• Agile and Waterfall certifications preferred
• Experience working in and with a ServiceNow environment preferred
• Experience with Microsoft application or public cloud projects preferred
• Experience and knowledge of IT Infrastructure
• Any technology related certifications (Microsoft, Cisco etc.)
• Highly organized and effective communication skills
• The candidate must have a car, as this position requires travel between location and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.

Sentinel Technologies

Job description

Assistant General Manager

Naples, FL

Staybridge Suites Naples-Marco

Responsible for: the day-to-day operations of the hotel, to include but not limited to: personnel, budget performance and financial controls.

PREREQUISITES

• Guest Service Representatives have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security clearance, per company policy. Drug Free workplace.
• Must display professionalism, honesty and trustworthiness at all times. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

SUMMARY OF ESSENTIAL JOB FUNCTIONS

Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.

For this position specifically:

• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds.
• Must be able to stand for eight hours, bend, stretch, reach.
• Must be able to see and hear
• Must be able to speak and read English, the ability to communicate in another language may be helpful.
• Must display professionalism, honesty and trustworthiness at all times.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Knowledge in:

• Supervisory skills: interview, hire, train, appraise, document, motivate.
• Area shopping, dining, entertainment, and travel directions to assist guest inquiries.
• Daily hotel operations check daily events, bulletin boards and are up to date on changes, new procedures and events.
• Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts.

Skills:

• Train and develop associates through meetings, logs, etc.
• Monitor and document associates for both positive and negative feedback.
• Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change.
• Maintain organization of supplies and order as necessary.

Abilities:

• Multitask, remain associate and guest service centric.
• Effectively communicate with guests, department heads, associates and home office support staff.
• Solve guest issues with professionalism maintain hospitable attitude.
• Market and promote to increase exposure and sales.
• Stay organized and proactively organize in a fast-paced environment.

SPECIFIC RESPONSIBILITIES

WORKING CONDITIONS/SPECIAL REQUIREMENTS

Standing, walking for long periods of time while maintaining a friendly professional image. Be flexible in regard to work schedule. Be available as necessary 24/7, weekends and holidays.

POSITIONS FOR POSSIBLE ADVANCEMENT

Before the next promotion, this person should train her/his replacement. The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion, potentially as a AGM or General Manager.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed. This is a Drug Free work environment.

• Maintain a professional cohesive team by: hiring, training, coaching, counseling and developing the most qualified individuals.
• Promote positive morale and friendly attitudes.
• Complete administrative duties in a timely manner: schedules, payroll, inventories, orders, production controls, etc.
• Work within budgeted guidelines for maximum revenues and within labor models.
• Maintain safety and security practices, have thorough knowledge of emergency procedures.
• Ensure guests are provided with the highest quality product and service.
• Must be thoroughly familiar with the Associate Handbook, implement all the rules, policies and procedures established by the company; including, but not limited to, those contained in the Associate Handbook.
• Maintain certification from a brand approved responsible vendor training program.
• Utilize Service Recovery Log and other necessary communication logs from shift to shift. Respond to guest comments and issues in a timely manner.
• Other duties as assigned, and as staffing needs arise throughout the hotel.

Staybridge Suites Naples-Marco, 941 Triangle Blvd, Naples, FL

Job Type: Full-time

Salary: Competitive, commensurate with experience.

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• On call
• Weekends as needed

Supplemental pay types:

• Bonus pay

Education:

• High school or equivalent (Required)

Experience:

• Hotel Experience: 2 years (Required)
• Supervising: 1 year (Required)
• Work Location: In person

Staybridge Suites® Hotels

Role: Project Manager (Digital Operations)

Location: Universal City, CA

Type: 7 Months W2 Contract

Responsibilities:

This role leads the optimization and enhancement of all digital content metadata services, solutions, and artwork delivery standards for media client. Your goal: help our fans find their favorite client’s shows faster and easier, wherever and whenever they want to watch them. Reporting to the Vice President of Video Distribution & Content Operations and working closely with the Senior Manager, Content Metadata & QA, Senior Manager, Content QC, and Manager, Content Operations, you’ll oversee the subject matter expert teams for video metadata display, syndication, and governance. Your diligence will help improve the overall discoverability of client’s shows across platforms and will play an instrumental role in advancing client’s positioning within the rapidly evolving digital marketplace. Overseeing the Content Operations, QC, QA, and Metadata teams, you will:

• Drive the Teams’ Communication: represent the teams in meetings and synthesize data to report up, down, and across our org
• Lead the Teams’ Management: work closely with team leads to guide priorities, escalate and resolve project blockers, navigate HR concerns, highlight individual and team successes, identify growth opportunities, and maintain team cohesion and engagement
• On-demand if/when relevant, you will also provide team support and guidance during hiring, new partner integration, new system onboarding, org restructuring, etc.
• Supervise the Teams’ Projects: ensure project leads have the support they need to meet their deadlines; hold teams accountable for deadlines; enforce best practices across projects — including strong communication, thorough documentation, and presenting progress to broader teams; upholding standards across deliverables
• Current projects include: API integrations; new and existing Airtable base development; automation training, troubleshooting, and dashboard enhancement; AI exploration with content metadata; creating and evangelizing standards documentation; using Agile framework to progress Confluence documentation updates; professional growth and education opportunities for reports; and building out metrics for the teams overseen
• Additional projects could arise on demand
• Direct the Teams’ Vendor Relationships: communication, representation, timeline, contract execution, and enforcing standards
• Assist with additional projects as required by DTC Leadership

Qualifications:

• 10+ years of experience working in digital Entertainment, with significant experience overseeing digital operations
• Expertise with consumer apps on traditional platforms and digital products
• 5+ years of experience managing senior team members (leaders of teams)
• Demonstrated excellence in cross-team communication skills
• 5+ years of project management experience using Agile methodologies and collaboration products such as JIRA and Confluence
• Expertise overseeing projects supporting operational efficiencies and enhancements
• Strong knowledge of metadata ecosystems: taxonomy best practices, data architecture, data governance, API integration best practices in security, structure, cadence, etc.,
• Strong knowledge of tech pipeline workflows: experience leading others in best practice creation of flow charts, documentation, and user stories; experience with database management and a strong understanding of API data delivery specifications & workflows
• Experience with managing vendor relationships, including overseeing the drafting and execution of SOWs
• Familiarity with the digital domains of content metadata, content operations, content QA, and content QC
• Experience with the low-code database system Airtable or the ability to quickly become savvy with it (a proven track record of quickly learning new systems is helpful)

Desired Characteristics:

• A proactive problem-solver with a positive attitude, the ability to prioritize multiple time-sensitive requests, and the disposition to thrive in a constantly evolving environment
• Experience with or strong interest in Innovation
• Familiarity with or interest in Generative AI, Digital Accessibility, A/B Testing, and/or Automation
• Expertise in distilling highly technical terminology into basic requirements & concepts
• Working knowledge of metadata-related programming/markup languages and syntaxes including, but not limited to XML and JSON
• Working knowledge of metadata specifications as well as aggregation service providers like Gracenote and TiVo
• Experience working with the CMS Drupal, ad-serving platforms and solutions (Freewheel, DFP, etc.), and MAM systems
• Practical experience with SEO algorithms, processes, and techniques
• Experience with or strong interest in collecting, analyzing, and visualizing data is a major plus
• Familiarity with data insights and metrics tracking tools Tableau, Pavo, and Domo
• A genuine passion and familiarity with film and television
• Demonstrated interest in staying current on industry trends and best practices

Tricon Solutions

Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you’ll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You’ll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no “perfect” candidate and want to encourage applying even if all the requirements listed aren’t met. If you’re passionate about URW and looking to learn and grow, then we look forward to reviewing your application!

We are currently looking for our:

Assistant General Manager

What we offer

The Assistant General Manager (AGM) supports driving operational success in the retail environment, assisting with onsite operational and marketing management of the shopping center. This role contributes to the total asset value creation working in partnership with the Sr. General Manager (Sr. GM) and other internal teams.

Responsibilities & Accountabilities

• Implement plans driving and delivering on sales and traffic goals.
• Champion the center’s customer journey experience programing to standards excellence and develop a team culture of S.T.Y.L.E.
• Actively engages in business prospecting opportunities driving additional management income opportunities as well as deliver annual storage budgets working in partnership with other sales divisions.
• Support delivery of day-to-day operational excellence in accordance to established metrics and standards.
• Work in partnership with Facilities Management, Security and Risk Management teams/programs.
• Ensure optimal performance and full compliance with health, safety, labor and environmental regulations.
• Manage corporate shopping center policies and procedures as related to front-of-house and back-of-house operations.
• Assist with Common Area Maintenance and Capital expense budgets/forecasts within approved parameters.

KEY PERFORMANCE INDICATORS (In Accordance to Center Specific Objectives)

• Driving Sales and Traffic
• CAM Budget Adherence
• Operating Capital Management
• Other Income – Storage Revenue
• The Customer Journey and S.T.Y.L.E. Mystery Shop Result

CORE COMPETENCIES

Drives for Results

• Action oriented taking on new opportunities and challenges with a sense of urgency, high energy and enthusiasm all while securing and deploying resources effectively and efficiently.
• Ensures accountability of self to meet objectives and commitments.
• Manages complexity to effectively solve problems while maintaining good and timely decisions that keeps the business moving forward.

People Management

• Effectively builds networks/partnerships inside and outside the organization and works collaboratively with others to meet shared objectives.

Self Attributes

• Demonstrates courage stepping up to address difficult issues and saying what needs to be said.
• Gains confidence and trust of others through honesty, integrity and authenticity.
• Demonstrates self-awareness while actively seeking new ways to grow and to be challenged.
• Situational adaptability in real time to match the shifting demands of different situations effectively.

What we are looking for

You. . .

• 2 to 3 years of progressive experience in shopping center/retail/property/hospitality management level roles.
• Proficient in Microsoft Office and working knowledge of database and other technological tools to support the business. Excels in embracing technology and systems to improve operational efficiency

Compensation

Exempt

$85,000 – $121,000 + Discretionary Annual Bonus

What is important to us

Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.

Our company purpose – to Reinvent Being Together – is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.

Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people’s differences.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.

Join us to Reinvent Being Together.

Unibail-Rodamco-Westfield

The Social Director/Lifestyle Director plans and oversees social events for the community and reports to the Property Manager.

The Social Director/Lifestyle Director also provides exemplary service in a manner consistent with the values and mission of the Castle Group. He or she performs all responsibilities while demonstrating outstanding customer service skills representative of Castle Royal Service as it relates to this function. This includes working interdepartmentally, as well as, with our external customers.

(May include some or all of the following as applicable)

• Schedule with Property Manager annual special projects and Club House Maintenance.
• Work with the Social Committee chairperson and Board liaison to plan and execute social events.
• Plan, coordinate and implement all Association-funded events and/or shows; including but not limited to, budgeting for the activity, ticket sales, scheduling room use, facilitating preparations (Set-up, execution and break down) and procurement of all supplies needed for the activities.
• Attend all events and shows that are funded and supported by the Association.
• Attend other shows and events as needed, to be coordinated with the Social Committee.
• Meet and work with talent and travel agents and attend local showcases to preview events for possible presentation to the community.
• Selects events and classes for the year.
• Must be comfortable speaking in front of a crowd – giving reports on the community social events at board of directors’ meetings and also introducing events. 
• Publish social calendar for distribution both electronically and club house.
• Negotiates necessary contracts relating to the presentation of shows, workshops, classes and other forms of entertainment.
• Create printed information for distribution, including performer bios, show synopses or itineraries for events, and posters and flyers advertising events and classes.
• Maintain complete and current files for all events, including copies of all event-related items; i.e., performer bios and show synopses; contracts; flyers; tickets; ticket sale related information; itineraries; critiques and recommendations, etc.
• Maintain accurate financial records relating to all events, including submitting check and petty cash requests for event expenditures, balancing checks with ticket sales, completing deposit slips and making deposits, tallying total costs and sales for submitting sales and usage taxes.
• Edit and produce Community Association Newsletter and solicit advertising for newsletter.
• Maintain accurate financial record relating to the News Letter.
• Update community access channel.
• Prepare report to be included in the various management reports.
• Prepare articles for various associations publications, including E-blasts.
• Serve as management representative to the Social Committee, Calendar Group and Club Advisory Committee, etc.
• Ensures all safety precautions are followed while performing duties.
• Any other responsibilities as assigned by supervisor.

Education/Training/Certifications/Licenses:

High school diploma or equivalency required. Associates degree in business or hospitality preferred.

Experience/Knowledge/Skills:

Three (3) to five (5) years of business experience preferred, including event planning. Strong customer service, communication and interpersonal skills required. Effective written and verbal communication.

Computer literacy: 

Intermediate command of computer hardware/software is required; specifically, knowledge of Microsoft Windows, Word, Excel, Power Point, Publisher and Outlook. Experience in maintaining a website is desired.

Language requirements:

Multiple language fluency is desirable, but not necessary.

Travel and availability requirements:

May be required to travel for training sessions off-site on an ad-hoc basis. May be occasionally required to cover for staff at other communities within a reasonable commuting distance if needed. 

Physical Requirements:

Ability to lift 50 lbs.; Work in an upright standing or sitting position for long periods of time. Handle, grasp and lift objects and packages; extensive use of fingers for typing and visual use of the computer monitor. Reach with hands and arms. Communicate, receive and exchange ideas and information by means of the spoken and written word. Ability to quickly and easily navigate the property/building as required to meet the job functions. Complete all required forms.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions:

The majority of work will be completed indoors in a temperature-controlled environment with little to moderate noise levels. May require outdoor site visits on an occasional basis.

Disclaimer: This is not an all-inclusive job description. In addition, management has the right to change any portion of this job description at any time and for any reason.

Castle Group

Location:

Fort Myers- 1 opening

Naples- 1 opening

WE ARE PET PEOPLE! At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding and the benefits we offer are top notch! If you have a pet of your own, they can enjoy complimentary Pet Day Camp, Boarding and discounts on grooming and veterinary care at all our locations and clinics. We offer career development for you and our hourly resort team members including our management training program “Unleashed Leadership Academy”, STRIVE scholarship programs to begin a career in veterinary services, Grooming Academy to become a Groomer and Canine training roles as we expand this service across our many locations. You will benefit from ongoing training and have the opportunity to continually enhance and diversify your skills to open doors to other fulfilling pet careers within our. company. Working with pets is not always easy, but we love what we do and care about giving our employees the tools to grow and succeed.

We are currently looking for a Resort Manager for our [resort name] location to lead the daily operations of the resort, including staff management, customer experience, sales performance, and focusing on our ‘guests’ care and safety.

ESSENTIAL FUNCTIONS OF OUR RESORT MANAGER INCLUDE:

• Leading the resort team through daily operations by maintaining standards of conduct, cleanliness, and safety
• Managing resort staffing by creating schedules, communicating staffing needs, interviewing and hiring, and terminating when necessary
• Training and coaching resort team members based on company standards, policies, and guidelines; recognizing talented team members and developing them for growth in the company
• Keeping a high-level of communication through resort, regional, and corporate teams regarding resort operations and partnering with regional maintenance crew on any building issues
• Maintaining excellent customer service metrics such as NPS (Net Promoter Score) and reviews on Google and social media
• Utilizing financial tools and analyzing financial reports to identify and address trends and issues in sales and performance
• Managing labor cost, payroll, and appropriate inventory of supplies
• Organizing and maintaining policies and procedures for both back-of-house and front-of-house operations
• Responsible for assisting new and current team members in completing their required courses and training guides, while providing ongoing coaching for development
• Preparing and delivering annual performance reviews to team members on a timely basis

QUALIFICATIONS TO BE A RESORT MANAGER:

• Three to five years experience in a management role overseeing at least twenty to thirty employees
• Strong leadership, communication, and collaboration skills including the ability to guide, direct, and motivate employees
• Must have experience with interviewing, hiring, evaluating candidates, and assessing employee performance
• Excellent organizational, time management, prioritization, and multitasking skills
• Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
• Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
• Valid driver’s license and working motor vehicle

EDUCATION AND EXPERIENCE:

• Associate’s degree or equivalent from two-year college or technical school; or minimum two years related experience with strong training skills
• Previous experience in animal care or other related field preferred
• Prior management experience in retail, restaurant, hospitality operations or similar
• Basic skills with common computer software, including Microsoft Office Suite

Perks & Benefits:

• Complimentary Pet Day Camp – Bring your dog with you to work!
• 30 Days of Complimentary Pet Boarding (non-holidays)
• On-demand pay with DailyPay
• Discounted Veterinary Care and Grooming Services (per location)
• Dog/Cat Adoption Assistance
• Fitness Reimbursement
• Paid Time Off (both full-time and part-time status)
• 401(k) with company match
• Health, Dental and Vision Insurance (full-time status)

ABOUT PET PARADISE:

• Pet Paradise’s full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in eleven states with more than 50 locations in operation or under development, Pet Paradise continues to expand in the United States.

Pet Paradise