Change Control Manager

IBS is a leading global provider of new generation IT solutions to the Travel, Transportation and Logistics industries. A specialist in the domain, IBS offers a range of products and services that manage mission critical operations of airlines, airports, cruise lines, hospitality partners, tour operators and oil & gas companies that help them increase safety, maximize efficiency, improve revenue, manage growth and reduce costs.

At IBS, we provide mission critical B2B and B2C enterprise SaaS solutions to some of the world’s largest global travel brands including, American Airlines, Lufthansa, Qantas, Carnival Cruise lines, Caesars Entertainment, Disney, IHG, Expedia, Booking & Priceline just to name a few.

Our goal is to continue our successful 25+year track record in travel by collaboratively designing and delivering world class, game changing products that provide our customers with unmatched business value and the agility to compete in a dynamic and digital marketplace.

To achieve this, we are seeking exceptionally talented, bright, and driven people. We are looking for a dynamic, organized, self-starter to join as Program Manager. Are you an extraordinary program manager who is looking to join a team at the heart of the travel business?

Purpose of the Job

1. Custodian of scope and change management process of a multi-year implementation of mission critical IBS product and service offerings at a leading multi-brand cruise line
2. Be the first point of contact for the Transition management office set up by customer for the implementation program.

Job Accountabilities

1. Articulate Scope with clarity on implementation activities, product features & deliverables
2. Create a comprehensive change management process in consultation with customer. Monitor & track the changes.
3. Establish change management controls in place and devise appropriate reporting mechanism.
4. Lead Change governance meetings on behalf of IBS
5. IBS Point of contact for Transition Management Office (TMO)
6. Identify the dependencies which could impact the scope and take measures to keep them under the check.
7. Support Program management office on scope, dependencies, and change management
8. Work with implementation and product teams based on the inputs from the customer.
9. Proactively identify, resolve or escalate issues that may impede the team’s ability to deliver solutions(s) against committed timelines and revenues.

Candidate Profile

1. Experience in managing large and transformational projects spread over multiple geographies.
2. Exposure to various program and project management methodologies especially on Agile
3. Ability to understand the wider objectives of the program and tailor responses accordingly.
4. Ability to work with a wide range of individuals and manage conflicts constructively.
5. Work experience in Travel Industry will be an advantage.
6. Excellent verbal and written communications skills
7. Strong leadership and managerial skills

At IBS you can look forward to:

• Working with the latest technologies
• Operating with the brightest minds in the industry
• Gaining in-depth domain knowledge
• Receiving global exposure
• Benefiting from continuous learning programs
• Functioning out of state-of-the-art facilities and infrastructure
• Performance-based career growth
• Imbibing excellent work culture
• Competitive compensation, company paid employee benefits, vacation, sick and personal leave, company matched 401k

IBS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. IBS as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available, and does not discriminate in its employment decisions on the basis of any protected category. Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.

IBS Software