Entertainment Careers Casting Calls and Auditions

CoWorx Staffing Services has an exciting opportunity for an E-Commerce Marketing Manager to join our premier client, in Norcross, GA. This is a direct hire opportunity!

The E-Commerce Marketing Manager plays a pivotal role in driving the growth of online sales, through our website for B2C and B2B channels. This role is responsible for developing and executing an e-commerce strategy to drive customer acquisition and retention, sales revenue growth, and profitability for Craft and DIY products.

Primary Responsibilities:

• Platform Management: Manage conversion from the current platform to the start-up of the new platform in 2024, and ongoing day-to-day operations of the platform once live, ensuring a seamless customer experience.
• Merchandising Strategy: Customer-aligned vision for product categorization, content updates, and optimization of content and product pages for SEO and user experience.
• SEO and SEM Management: Manage the optimization of the site to secure traffic from organic search and bring traffic and visibility from both organic and paid search.
• Customer Acquisition, Engagement, and Promotion: Develop and implement strategies to acquire and promote customer loyalty and sales conversion via personalized marketing strategies.
• Digital Campaign Strategy and Execution – Create well-planned campaigns and coordinated efforts for product promotions entailing the use of SEO, Pay-Per-Click, social media, email, and content marketing.
• User Experience and Customer Journey: Monitor, optimize, and continuously improve the customer journey to satisfy the needs of customers seeking both project inspiration and purchase.
• Data Analysis: Analyze performance metrics and data, identifying trends and insights to increase site traffic, conversion rates, average order value, overall revenue, and site profitability.
• Collaboration: Work closely with cross-functional teams in marketing and sales to create customized content, and promotions, add new products, and develop marketing campaigns to align with overall company strategy producing a best-in-class experience for both B2C and B2B customers. Work with customer service, IT, and operations to ensure seamless customer experience from first contact to order delivery.
• Industry Best Practices – Ensure the website complies with appropriate laws and regulations.
• Budget Management: Ensure efficient cost-effective spending and management of department resources and budget to optimize return on investment.
• Timeline Management: Ensures projects and milestones are met and delivered on time and on budget.
• Visual Strategy: Align the website with the organization’s brand strategy and standards.
• Trends: Stay abreast of industry trends, competitor activities, and emerging technologies to implement innovative e-commerce marketing strategies and tools.

Skills For Success:

• Education: Bachelor’s degree in marketing or business, specializing in Digital Marketing, with 5 years or more of website management and a proven track record of driving sales growth and site innovation.
• Technical: Platform experience with Adobe Magento (or Big Commerce), Content Management Systems, HTML. Strong knowledge of SEO best practices. User experience best practices and conversion rate optimization techniques. Expert with Mac, PC, Adobe Photoshop, Adobe Illustrator and Microsoft Office
• Leadership: Strong individual contributor and enthusiastic team leader with a sense of urgency and attention to detail with one direct report, and agency partners management.
• Communication: Strong communication and collaboration skills to work effectively with cross-functional teams both internally and externally
• Project Management: Excellent skills with the ability to prioritize tasks in a fast-paced environment.

CoWorx Staffing Services

Overview:

The Vertical & Product Marketing Manager is responsible for developing and implementing strategic marketing initiatives to promote company products and services within specific industry verticals in the US and Canada. This role involves conducting market research, identifying target audiences, and creating tailored marketing campaigns to drive demand and generate leads. The Vertical and Product Marketing Manager collaborates with cross-functional teams to align marketing efforts with product development, sales objectives, and overall business goals.

Responsibilities/Essential Functions:

· Develop, present, and execute marketing strategies to promote company products and solutions within targeted industry verticals.

· Complete opportunity assessment with financial analysis of impact to business, and key action items to deliver on goals by collaborating with Finance.

· Conduct market research to identify industry trends, customer needs, and competitive landscape by working with Analytics & Research team

· Define target buyer and develop messaging, positioning, and value propositions for each vertical market segment.

· Create and manage marketing campaigns, including content development, advertising, email marketing, and social media outreach in close collaboration with the Brand and Digital teams.

· Collaborate with Merchandising/Manufacturing, Procurement and Sales teams to understand product features, benefits, and competitive differentiation.

· Develop marketing collateral, such as sell sheets, presentations, case studies, whitepapers, and solution briefs, to support sales efforts.

· Plan and execute industry-specific events and tradeshows to engage target audiences and generate leads.

· Track and analyze marketing performance metrics, including lead generation, conversion rates, and pipeline contribution.

· Provide market feedback and insights to inform product roadmap prioritization and strategies.

· Stay informed about industry trends, emerging technologies, and competitive developments to identify opportunities and threats.

Knowledge/Skills/Abilities:

· Deep understanding of marketing principles, strategies, and tactics.

· Strong analytical skills with the ability to interpret market data and customer insights.

· Excellent communication and presentation skills, with the ability to effectively articulate complex concepts.

· Experience developing marketing campaigns and content for specific target audiences.

· Proficiency in marketing automation platforms, CRM systems, and analytics tools.

· Ability to work collaboratively with cross-functional teams and external partners.

· Results-oriented mindset with a focus on driving measurable business outcomes.

· Industry knowledge and experience in relevant vertical markets is a plus.

·

Experience/Qualifications:

· Bachelor’s Degree in Marketing, Business Administration, or similar business-related field; MBA preferred.

· 6+ years of experience in product marketing, vertical marketing, field marketing or related roles.

Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, short and long term disability, basic life insurance, and paid parental leave. Employees are able to enroll in the company’s 401k plan. Employees are eligible for 80 hours of vacation, 16 hours of floating holidays, and paid sick time every year. Employees will also receive 9 paid holidays throughout the calendar year.

Compensation: The salary for this position ranges from $85,000 to $135,000, depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.

Vestis Corporation

ABOUT JENNER & BLOCK

Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC. The firm is known for its prominent and successful litigation practice, global investigations practice, regulatory and government controversies work, and experience handling sophisticated and high-profile corporate transactions. Its clients include Fortune 100 companies, technology companies, large privately held corporations, emerging companies, Native American tribes, and venture capital and private equity investors. The American Lawyer has recognized Jenner & Block as the No. 1 pro bono firm in the United States 10 times.

OVERVIEW

The Events and Digital Programs Coordinator is responsible for supporting the efforts of the Digital Programs and Innovation Team in the planning and executing of firmwide external and client-facing events both on-site and off-site for the firm, including the firm’s Annual Partners Meeting. The Coordinator will have a particular focus on event-related Marketing Technology tasks such as updating and maintaining invitation and mailing lists, updating contacts, pulling RSVP reports, and capturing event metrics, and other MarTech functions as needed. The Events and Digital Programs Coordinator will interact and communicate with the entire Marketing Department, as well as lawyers and business services personnel across all offices. The Events and Digital Programs Coordinator will need to have extreme attention to detail, be able to execute a project plan, and maintain standards of quality at all times.

PRIMARY RESPONSIBILITIES

• Event planning support through the lifecycle of client-facing events, including in-person in-office events, offsite events, virtual events, and hybrid events.
• Event support includes executing the team’s established events processes; researching venues/caterers and pricing; assisting with invite list creation; sending invitations and tracking RSVPs; assisting with client gifting; facilitating planning meetings and rehearsals; keeping the Client Development Team, Communications Team, DEI Team, and other relevant teams in the loop as events develop.
• The Events and Digital Programs Coordinator will support the Events Team to assist with the production of event materials, including: invitations, confirmations, agendas, budgets, name badges, event overviews, and runs-of-show. They will coordinate with the Creative Services Team to produce designed materials such as images for the invitation, signage, or bespoke materials, being sure to give them enough lead time to complete the requests. They will work with the Client Development Team on seminar materials, slides and handouts, evaluation forms, and post-event materials.
• The Events and Digital Programs Coordinator will also assist with the following admin tasks: arranging reservations; liaising with applicable departments involved to reserve conference room space for in-office events; working with the business team and firm counsel to review event contracts before signing; coordinating AV needs; facilitating with event set-up; and creating name badges and coordinating the event check-in process, including tracking attendance.
• Support efforts to measure event success and track ROI by establishing goals, responsibilities, and budgets in advance; facilitate formal post-event analysis including final attendance numbers, budget summaries, and client and lawyer feedback, and tracking this information so data can easily be pulled and reported on.
• Keep stakeholders up to date with project progress and ensure the constant review of event objectives. The Events and Digital Programs Coordinator will help the team maintain a detailed project plan for each event in order to stay organized and communicate deadlines to stakeholders but also so the Events Team can manage workload and accurately assess capacity.
• Keep abreast of trends in the marketplace (i.e. what’s new and hot) to bring a creative approach to events.
• Use software to streamline administrative tasks (online registration forms, Asana, InterAction mailing lists, digital in-person check-ins, etc.).
• Any additional responsibilities as required by management.

QUALIFICATIONS AND OTHER REQUISITES

• A four-year College Degree is required. Marketing, Business, or related areas is a plus.
• Two or more years of event planning experience in corporate or professional services firm.
• Law firm or legal marketing experience a plus.  Proficient in Microsoft Office applications (Word, Excel, PowerPoint, and Outlook), experience with InterAction, Vuture, Asana, SharePoint a plus.
• Must be available to work occasional evenings and weekends to support scheduled events. Position will require occasional travel; domestically and internationally as necessary.

PERSONAL ATTRIBUTES AND CORE COMPETENCIES

• Must possess positive attitude and the ability to work well with partners, associates, and staff.
• Ability to manage competing deadlines and collaborate with very busy partners.  Ability to multi-task and prioritize work effort.
• Ability to work under pressure and maintain a calm demeanor in front of clients and partners.
• Exhibits good judgment and discretion.
• High level of intellectual curiosity.
• Excellent interpersonal skills alongside strong communication and written skills.
• Excellent time management and project management skills.
• Self-starter, motivated individual willing to go the extra mile to get the job done.
• Solid team player with ability to work with a multi-disciplinary team.
• Analytical with strong problem-solving skills.
• Considerable patience.

Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual’s race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.

Jenner & Block

Are you passionate about beauty, particularly lashes, and love diving into the world of social media? We’re on the lookout for a talented and strategic Assistant Manager of Social Media & Community Management to join our dynamic Beauty Digital Operations team! In this role, you’ll be the driving force behind our social media and content strategy across all organic Mascara social media channels. **Please have Beauty industry experience if applying.

Your responsibilities will include:

• Crafting short and long-term social media strategies for the Organic lash brand.
• Keeping a keen eye on social media trends and identifying opportunities for brand engagement and growth across all platforms.
• Managing the development of the social calendar, including support for new launches and promotions.
• Collaborating closely with cross-functional teams such as Digital Marketing, Digital Merchandising, Sales, and Creative for ongoing social support.
• Partnering with the content and creative team to plan and create assets supporting social holidays, new launches, and more.
• Overseeing community management across all social platforms, building brand community through strategic actions like insta takeovers, giveaways, and influencer relationships.
• Staying updated on emerging digital and social technology trends to keep the brand ahead of the curve.
• Reporting on competitive brand activities and monitoring performance metrics and goals.

Requirements:

• Bachelor’s degree.
• 2-3 years of progressive work experience as a social media manager in the beauty space.
• In-depth understanding of social media platforms, especially TikTok and Instagram, from both paid and organic perspectives.
• Proven knowledge of social media, community management, content calendar planning, and production cycles.
• Experience in social media reporting and analyzing insights.
• Self-starter with excellent communication and writing skills.
• Ability to thrive in a fast-paced environment, meet changing deadlines, and multitask effectively.
• Flexible and positive attitude, able to adapt to real-time social media demands.

If you’re a beauty enthusiast with a knack for social media strategy and community engagement, we’d love to hear from you! Don’t forget to include samples of your work in your application, and be prepared to showcase your skills with a Social Media assignment during the hiring process. Join us and be a part of shaping the future of beauty in the digital realm! [email protected]

Engage Partners Inc.

Our client prides themselves on being a leading innovator in the health and wellness industry. They operate a fully integrated business model from drug development to manufacturing and supply focusing on neutraceuticals and longevity. Our client has three key business segments including Pharmaceuticals, Healthspan & Nutraceuticals.

As they expand into the US, they need an experienced Marketing and Business Development Professional in California to spearhead business development activities in the market. This position will play a pivotal part in the growth and future of their US Operations.

* This is a hybrid role, flexible, home-based location *

Responsibilities:

• Develop and nurture new business opportunities within the Health & Wellness sector
• Experience building a brand from the ground up.
• DIgital Marketing strategy and management
• Actively promote product lines by frequently meeting potential leads and existing customers
• Provide technical training on product lines both internally and externally
• Develop necessary tools and initiates activities for the field organization (e.g sales literature, trade show, training seminars, etc.)
• Participate, network, and contribute to industry exhibition events and supplier training Understand and interpret government and regulatory requirements in the industry to help determine relevant courses of action and help senior management in decision-making
• The candidate is expected to work closely with senior management overseas to communicate all sales-related activities including travel schedules, prospect lists etc.
• Achieve monthly sales target set by senior management
• Somebody with contacts and networks in the supplement space (particularly focused on Longevity & Healthspan)
• Be the face of the company, carry out presentations, speaking to the press etc.
• Broad-based experience in different areas of the business, ideally if the person has helped a brand launch in the market before. Experience in BD
• Good to have if they have digital/social marketing experience as we are running an e-commerce business.

Experience Requirements:

• At least 5 years of proven track record in sales, preferably in Health & Wellness
• Demonstrates knowledge and passion for Health & Wellness
• Digital Marketing experience
• Strong verbal/written communication skills
• Self-motivated and results-driven, and successful in a highly competitive market.
• Proficient in using Microsoft Excel, PowerPoint, and Word applications
• Holds a current passport and driver’s license

Compensation: $80,000-$95,000 plus bonus and benefits.

If this sounds like the position you have been waiting for, please apply using the online application or the link below – all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose.

CannabizTeam is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

www.CannabizTeam.com

Kalon Executive Search for Health and Wellness

The Marketing Manager is responsible for the planning, delegation, and implementation of all marketing activities for the firm. This position manages the firm’s brand presence in the community, leading the planning and execution of the firm’s marketing campaigns, events and social media content. This position is responsible for coordinating with department heads the development of a comprehensive database of internal and external content; creates and administers standard marketing content that elevates and unifies the Insigneo brand. It will be responsible for managing the marketing budget and leading a team of marketing professionals to achieve the firm’s established marketing goals.

Job Responsibilities/Main Functions

• Develop and execute a comprehensive marketing strategy to drive brand awareness, customer acquisition and revenue growth.
• Lead and mentor a team of marketing professionals, providing guidance, feedback, and support to help them achieve their goals and objectives.
• Collaborate with cross-functional teams, including sales, product development, investment strategy and client relationship management, to ensure alignment and consistency across all marketing initiatives.
• Ensure alignment of marketing strategies with overall business goals.
• Lead the development and implementation of marketing campaigns across multiple channels.
• Responsible for coordinating the design team efforts to create engaging and compelling marketing materials.
• Plan, coordinate, and execute marketing events, trade shows, and sponsorships, managing logistics, including venue selection, vendor coordination, and promotional materials.
• Manage and grow the firm’s digital presence, including website, intranet site, team websites and social media; ensuring content is up to date.
• Track and analyze marketing metrics and KPIs to evaluate campaign performance, identify areas of improvement, and make data driven recommendations.
• Manage Insigneo’ s website traffic through Search Engine Optimization (SEO).
• Monitor social media channels for industry trends and engagement opportunities.
• Manage the creation of marketing collateral, including internal and external communications, social media posts, client presentations, recruitment brochures, promotional items and more.
• Stay informed about industry developments and emerging marketing technologies.
• Manage marketing budget and allocate resources effectively to ensure optimal performance.
• Ensure firm’s adherence to compliance regulations.

Job Requirements (Education, Experience, Knowledge, Capabilities, and Skills)

• Bachelor’s degree in marketing, communications, business, or a related field. Advance degree a plus.
• Minimum of five years in marketing, with at least 2 years in a managerial or leadership role. Experience in the financial service industry preferred.
• Proven track record of developing and executing successful marketing strategies that drive measurable results.
• Strong leadership and team management skills, with the ability to motivate and inspire team members to achieve their fullest potential.
• Strong written and verbal communication skills.
• Strategic thinker with strong analytical skills and the ability to translate data and insights into actionable plans.
• Proficiency in Microsoft Office Suite, Adobe Creative Suite, and marketing software/tools.
• Proficient with social media platforms and digital marketing trends.
• Exceptional organizational and multitasking abilities.
• Creative mindset with an eye for design and aesthetics.
• Ability to work effectively in a fast-paced, collaborative environment.
• Strong organizational and project management skills.
• CRM database.
• Bilingual in English and Spanish.

Insigneo

Company Description

I am recruiting on behalf of a new startup within entertainment/content space that will be launching this year in North America. This sales role is very unique as it provides equity from the start, while adding salary post-funding to the compensation package. This role will be creating new business, selling partnerships and sponsorships.

The company/app has already attracted interest from venture capitalists and this role will start just as the fun begins of building a media empire.

The ideal candidate will already have a proper 9-5 job, or a freelance consultant, as salary won’t kick in until post-funding. Expectations and deadlines pre-funding will be mutually discussed and agreed upon.

Looking for candidates ideally with sales and sponsorship experience, whether content, social media, property or events.

Role Description

This is a remote role for a Director of Sales. The Director of Sales will be responsible for developing and executing sales strategies, analyzing data, identifying new business opportunities, pitching to companies and meeting sales targets.

Qualifications

• Previous experience in sponsorship and/or content/social sales
• Strong leadership, communication, and organizational skills
• Experience with sales operations and strategic planning
• Strong analytical and problem-solving skills
• Experience with data analysis and reporting
• Passion for entertainment, content, social media

Superstar Agency

Hello Art Director Wizard!

Are you looking for a dynamic opportunity in travel and destination marketing industry? We are ready for you here at our BAND!

Tambourine is one of the country’s fastest-growing hospitality & tourism marketing firms. Combining best-in-class tech with award-winning creative design, we revolutionize e-commerce for hotels, resorts and destinations.

Championing professional growth, prioritizing wellness and nurturing a healthy work-life balance is our formula for a unique company culture.

A few of our perks include 100% company-paid medical insurance, generous paid time off & holidays, maternity/paternity leave – and more!

Find us @TamboGram to learn more.

This position is based in our HQ in Fort Lauderdale, FL office.

Tambourine offers a range of creative services, from traditional print campaigns to ground-breaking digital solutions, all designed to make our clients’ brands stand out in an increasingly competitive travel market.

Responsibilities:

• Conceptualization and Execution: Develop visually compelling print campaigns that authentically represent our clients’ destinations.
• Brand Storytelling: Craft engaging visual narratives that resonate with target audiences and elevate our clients’ brands.
• Collaboration and Mentorship: Work closely with colleagues to integrate visual elements seamlessly across marketing initiatives, and mentor junior team members.
• Interactive Design: Create immersive digital experiences that captivate users and accelerate brand engagement.
• User Experience Optimization: Apply user-centered/UX design principles to optimize the functionality and usability of digital assets.
• Adaptability and Innovation: Stay in-the-know about emerging trends and technologies, and leverage them to drive innovation in digital marketing strategies.

What you bring:

• At least 5 years of Art Director experience in fast-paced agency – a proven track record in both traditional advertising and digital design
• Proficient in Adobe Creative Suite (Photoshop, Indesign, Illustrator, Adobe Lightroom)
• Strong attention to detail
• Strong communication skills
• Motion Graphics & After Effects / Adobe Premiere is a plus
• Bilingual (Spanish & English) is a plus
• Well-traveled (a passion for travel) is a plus

We offer:

• Medical Insurance (base option 100% paid by us)
• Dental & Vision Insurance
• 401K (after one year of employment)
• Life & Long Term Disability Insurance (100% paid by us)
• Additional Life & Short-Term Disability Insurance
• Parental Leave (up to 3 months paid)
• Pet Insurance
• Generous Paid Time Off
• 12 Paid Holidays
• Extra PTO for recreational stays in client properties
• Creative work atmosphere and culture
• Top tier hardware and industry software (We love Apple products!)
• Tri-Rail Commuter Discount
• Gym Access

Equal Opportunity Employer:

Tambourine does not discriminate, and prohibits discrimination and harassment against any employee or job applicant based on race, color, religion, gender, gender expression, sex, sexual orientation, age, martial status, national origin, disability, genetic information, pregnancy, military status, or any other protected characteristic as outlined by federal, state, or local laws, in the process of hiring, retention, or the promotion of the employee.

Tambourine

JOB SUMMARY:

Under general direction, assists attorneys in managing all facets of litigation including the discovery process, document collection and preservation, document review, document preparation and production, and maintaining the electronic case file. The work is focused in the area of family law and requires knowledge of the preparation and processing requirements of legal documents, legal terminology, civil procedures and discovery, and the court system.

MAJOR RESPONSIBILITIES:

Compose a variety of correspondence and type a variety of legal documents (some of which may be dictated) for which knowledge of legal terminology, civil procedure and discovery is required.
Open and maintain legal files according to accepted legal practices and Firm policy.
Provide case management assistance and tracking of litigation.
Format briefs, pleadings and other legal documents with a demonstrated ability to file legal documents both traditionally and by electronic filing.
Maintain attorney calendar by planning and scheduling conferences, teleconferences, depositions, and travel; record and monitor court appearance dates, pleadings, and filing requirements; monitor evidence-gathering and discovery responses; stay current on changes in litigation requirements.
Document and input attorney reimbursable expenses.
Perform other duties as assigned within the scope of the job classification.
Maintain client confidence by keeping attorney/client information confidential.

SKILLS AND ABILITIES:

Possess excellent written and verbal skills.
Possess excellent proofreading, grammar and editing skills.
Responsible, organized, detail-oriented and a problem solver.
Knowledgeable regarding federal and state court filings (including e-filings); Able to generate TOC and TOA.
Able to handle multiple tasks in timely manner.
Comprehensive knowledge and experience with the following software programs preferred: Microsoft Office (Word, Outlook, Excel and PowerPoint) and Adobe Professional. Knowledge of SurePoint and Concur also helpful.
High production skills.
Ability to work independently with minimal supervision.
Ability to interact professionally with all levels of employees.
Ability to use good judgment to make decisions appropriate to level of responsibilities.
Ability to learn new skills and systems quickly.

EDUCATION, EXPERIENCE AND/OR TRAINING:

Minimum five years of litigation legal support.
Paralegal Degree or Certificate preferred.
Butzel Long

Summary:

Under the general supervision of the Executive Director of the Tribal Gaming Commission, the Licensing Manager directs and coordinates Gaming Commission licensing activities in compliance with the National Indian Gaming Commission Minimum Internal Control Standards, Tribal/ State Gaming Compact, and the Cabazon Band of Cahuilla Indians Gaming Ordinances, as well as applicable State and Federal laws. Reviews and analyzes reports, records, and directives, and confers with subordinates to obtain data required for planning licensing activities. Assigns and delegates responsibility for specific work in the functional activities of regulatory licensing.

Essential Duties and Responsibilities include the following:

Protect public interest by assuring integrity of licensing activities.
Prevent unlawful or improper conduct in the course of licensing activities.
Review investigation issues relative to the licensing operation.
Evaluate procedures and practices for accomplishing Tribal Gaming Commission objectives and assist with establishing and revising policies and procedures associated with licensing.
Make recommendations and/or take action when necessary to correct breaches in licensing or legal matters.
Assist the Executive Director in budget analysis and preparation.
Prepare and present monthly reports to the Gaming Commissioners.
Maintain thorough knowledge of National Indian Gaming Commission Minimum Internal Control Standards, Tribal State Gaming Compact, National Indian Gaming Commission Code of Federal Regulations.
The Indian Gaming Regulatory Act and Department of Justice and the Cabazon Band of Cahuilla Indians Gaming Ordinances and any other applicable State and Federal laws.

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

Supervisory Responsibilities:
Manage and develop the Background and Licensing department. Supervision includes the oversite of staff, regulatory and compliance programs, and all state and internal licensing requirements.

Supervises employees in the Licensing department. Responsible for the overall direction, coordination, and evaluation of the department. Carries out management responsibilities in accordance with the organization’s policies, CA State Compact, NIGC regulatory guidelines, Tribal Internal Controls and any applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Preparation of budgets, monitoring weekly employee payroll, planning work schedules.

Background And Licensing Unit:

Coordinate with NIGC and State DOJ representatives.
Prepare quarterly and yearly reports.
Develop and monitor databases.
Prepare Budget
Maintain employee files and records.
Conduct employee performance evaluations.
Review employee training needs.
Monitor background investigation process of over 1,600 employees.
Monitor licensing process of over 1,600.
Monitor and approve all key, management and non-key licenses.
Review FBI, criminal and credit reports.
Develop file maintenance and archiving of all employee background files.
Direct and supervise investigations on employees for the purpose of licensing.
Coordinate with HR on hiring and licensing employees.
Coordinate with State of CA DOJ Licensing representatives.
Monitor Live Scan operations.
Coordinate with NIGC on all license suitability and renewals.
Coordinate and oversee all Vendor licensing (Gaming and Non-Gaming).
Develop Vendor and Employee fee payment structures.
Review all licensing requirement for State, Federal and Tribal relevancy .

Authority:

The Licensing Department operates independently of all casino departments. The Licensing Manager has the authority to conduct investigations, make observations, and carry out other functions to fulfill the responsibilities of the department independently of the casino.

Job Requirements:

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.

Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; puts success of team above own interests.

Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.

Delegation – Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Managing People – Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates’ activities; Makes self-available to staff; Provides regular performance feedback.

Develops subordinates’ skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services. Continually works to improve supervisory skills.

Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.

Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:
BA college degree, or combination of education and experience. Five years management experience in a regulatory or law enforcement agency performing duties involving: supervision of staff, planning, analyzing and organizing, leading teams, budget preparation. Working knowledge of casino operations and gaming regulations. Must be able to obtain a gaming license.

Language Skills:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to sit and use hands to finger, handle, or feel. The employee is frequently required to stand; walk; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate, and may sometimes be loud.
Fantasy Springs Resort Casino