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  • Staff / Crew
$$$

We are looking for a Sr. Manager of Category Strategy- Freelance for a top entertainment company in New York. The Sr. Manager of Category Strategy supports the Category Strategy Director and Vice President in developing category and client strategies driving ad sales revenue in a given advertising vertical. This role is a hybrid role in NYC covering a LOA from December 2023 to August 2024. The Sr. Manager will participate and present in client meetings as well as work in tandem with sales teams to achieve client objectives. As a strategic entity in Ad Sales organization. The Category Strategy team works to ensure it is positioned to meet the Company’s long-term goals and our Clients’ business needs.

Responsibilities:

  • The Category Strategy Sr. Manager will work closely with cross-functional teams including – research, client/marketing solutions, data enablement, sales and sales communications to frame category narratives and go to market presentations for the category and category clients.
  • He/She/They will work with the Category Strategy Director to create strategies to broaden the value proposition of our Advertising Sales in the marketplace with a focus on data driven solutions and audience based buying.
  • The Senior Manager will be responsible for understanding a category from both a business perspective and a media perspective including: overall business trends, consumer media trends, industry measurement solutions and competitive landscape, specifically competitive media spending analysis
  • ​​​​Work with the Data Enablement team to make recommendations on first party and third party audience segments
  • Manage an Associate Manager who will be responsible for gathering insights through syndicated data sources (MRI, Nielsen/NMI, YouGov, AdIntel, SMI, EDO, Civic Science, Pathmatics, Lake 5, etc.)
  • Participate and represent Category Strategy in weekly Solutions meetings
  • Contribute to strategically managing the category and its workload by creating pro-active plans, presentations, worksheets, and other materials
  • Actively contribute to creating an inclusive environment

Required Qualifications:

  • 7 years of experience in advertising, media and/or marketing—ideally in the given category
  • Media experience at an agency or client-side, or experience with a sales development/strategy role at a media company
  • Multi-platform media planning, buying, strategy and measurement with a strong background in addressable and data driven solutions
  • Experience with working with R/F tools such as Nielsen Media Impact
  • Functional experience working in media tools such as Nielsen NPower, Comscore, social listening among others
  • Working knowledge of cross platform attribution vendors to measure brand lift, sales lift, app downloads etc
  • Self-starter who takes initiative and is able to navigate without constant direction
  • Strong multitasking capabilities and the ability to work effectively in a fast paced environment of tight deadlines and constant change
  • Team-oriented, with experience working across a matrixed organization
  • Experience managing direct report(s), and overseeing their professional growth
  • Excellent written, verbal and interpersonal communication skills
  • Strong presentation skills, capable of presenting to internal or external partners.
  • Passion for the company, its content, and the advertising landscape

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page

$$$

Come join us!

TTX is now in Charlotte! Following a robust assessment, TTX determined Charlotte to be an ideal location to sustain our business success and provide continued value to the North American rail industry. Beyond that, locals know that Charlotte is a fast-growing hub for a diversified set of industries. It’s also a very nice place to live with nearby mountains, beaches, and an outdoor-friendly, year-round climate. We’ve chosen office space at The Line, a new office complex in the heart of Charlotte’s up and coming South End, which is “the place to be” with over 200 shops and restaurants, 2,500 multi-family residences, and lots of entertainment and art to enjoy.

Over 11,000 residents now call South End home. Many of the 17,000 employees who work in South End commute via the convenient Rail Trail. We’re excited about the opportunities for our business and our employees.

Why don’t you come join us?

About TTX

TTX is a unique and creative provider of service to the rail industry. Our signature yellow cars move the goods and raw materials that consumers and businesses rely upon every day. TTX has a friendly and helpful culture with smart, curious people who enjoy working together. At TTX you can expect: Professional development with continuing learning opportunities. Financial rewards for excellent performance through competitive pay and bonuses. TTX’s Total Rewards package includes fully paid Health, Dental and Vision benefits.

We are currently hiring a Business Relationship Manager

What you’ll do:

  • Develop and maintain a long-term partnership with one or more key business lines for functional executives to apply technology solutions to their business needs
  • With an understanding of the business strategy, organization, function, goals and objectives of TTX and the client’s business, serve as an effective point of contact and technology resource for the business line or functional head
  • Use analytical abilities to understand issues, identify, pursue, and influence opportunities to use technology to help the client reduce costs, improve service and address business risks
  • Play a key role in delivering effective communications concerning business impacting operational issues, changes in technology, and services
  • Responsible for highlighting the successes and value that IT brings to its business partners and to increase their awareness of technologies that are available to solve business problems
  • Assist in the intake, evaluation, and delivery of technology services available to the business and assist in identifying opportunities to leverage new technologies in order to achieve the desired business outcome
  • Assist business partners with understanding and navigating cross-functional process such as Governance & Risk, PMO, and project evaluations
  • Advocate within IT- translate and align business strategies against available technology solutions
  • Identify opportunities to streamline/automate business processes and improve quality of services
  • Educate and assist in guiding business partners about relevant processes, roles and responsibilities within IT and across the organization
  • Understand and guide communications for projects/initiatives to ensure proper organizational change management practices are effective and appropriate
  • Advocate for Governance & Risk related initiatives, communicating the importance of these efforts for the organization and the individual.

Qualifications:

  • BS or BA degree in Information Technology or Business related field
  • 7+ years of progressive experience in information technology and/or financial business experience
  • Knowledge of business process mapping and re-engineering
  • Ability to interact effectively and communicate with all levels of the organization
  • Ability to work effectively with multiple businesses and IT stakeholders. Requires business process and technical understanding of IT and impact on the business.
  • Dedication and commitment to top-quality service and to meeting customer expectations
  • Strong perspective, understanding, and sensitivity towards company business issues
  • Results-oriented leadership and facilitation capabilities
  • Creativity and flexibility in analytical skills to facilitate leveraging solutions for a win-win outcome
  • Natural leadership ability and strong work ethic

TTX is committed to providing equal opportunity in all employment practices, including but not limited to selection, hiring, promotion, transfer and compensation to all qualified applicants and employees without regard to age, race, color, national origin, religion, gender, handicap or disability, or any other category protected by federal state or local law.

ABOUT US

TTX Company is a leading provider of railcars and related freight car management services to the North American rail industry. TTX’s pool of railcars is ideal for supporting shippers in the intermodal, automotive, paper & forest, metals, machinery, wind energy and other markets where flatcars, boxcars and gondolas are required.

TTX’s generous Total Rewards package includes Paid Time Off, Health, Dental and Vision benefits, and 401(k) with company match. This position participates in Railroad Retirement.

TTX Company is an Equal Employment Opportunity Employer.

ABOUT THE TEAM

What we do:

Achieve strategic business value by leading and supporting TTX’s Digital Transformation, including cloud solutions, intelligent real-time analytics, machine learning and mobility.

  • Supports daily business operations via systems and data
  • Develops and/or provides hardware and software to run business
  • Provide maintenance and trouble-shooting for business systems
  • Special projects to transform business operations and meet business needs
  • Provide Cybersecurity for TTX and its information assets.

TTX Company

$$$

Client location: Orlando, FL

Work location: Orlando, FL (4 days onsite/week)

Duration of Assignment: 8+ months

Local Candidates ONLY.

W2 Only Position

JOB DESCRIPTION:

The Senior Technology Program Manager will be responsible for managing enterprise-level programs and/or multiple projects within the Enterprise Technology portfolio. The Senior Program Manager within ETech, is a senior program level role with the Technology Process and Performance team responsible for program level ownership of complex large-scale technology-driven projects across a diverse portfolio supporting all aspects of ETech and its partners. The Senior Program Manager will also be responsible for developing a consolidated view of the program, and for program deliverables including calendars, cross-project dependencies, risk analysis, stakeholder coordination, and regular communication of status. This individual will work closely with various project owners to define the project team and assign responsibilities. The ideal candidate is passionate about coaching, development, and growth as well as the agile movement and the value that it brings to organizations. Additionally, this role has the responsibility for coaching and mentoring program management team members at various levels.

Primary responsibilities include guiding process development at a team level and managing high-risk, high-impact, strategic technology programs and projects across a multi-disciplinary, multi-function group of technologists and business professionals. This requires experience communicating across audiences, effectively defining and utilizing escalation paths, and updating executive stakeholders.

.

The Senior Program Manager works in a dynamic, collaborative environment and reports to Enterprise Technology, Senior Manager, Program Management and may support technology programs and projects across from ETech Digital Experience Platforms, Core Systems, and Platforms, Network Infrastructure, Cloud or Operations portfolios.

Proven program-level experience in leading complex technology projects or multi-threaded efforts:

• Proven facilitator that can lead project meetings and large workshops driving commitments, accountability, and deliverables.

• Demonstrated exceptional critical thinking, strategic planning, and process management skills.

• Demonstrated experience developing and managing software development project plans.

• Demonstrated experience with software development lifecycle methodologies (focused on Agile, Lean).

• Demonstrated strong analytical and problem-solving skills to achieve business results.

• Strong interpersonal, organizational, and communication skills and the ability to work effectively across a wide range of constituencies in a diverse corporate and client environment.

• Proven ability to deliver projects on-time and on budget while communicating with key senior leaders.

• Ability to inspire, motivate and lead a team to produce quality work.

• Demonstrated inclusive leadership that embraces diversity.

• Ability to communicate effectively to executive leadership in both business and technology roles.

• Excellent organizational, communication, and time management skills.

• Demonstrated ability to develop teams, mentor staff.

Understanding of modern software development and infrastructure tools, processes and practices, including Jira/Confluence, Agile Development, Cloud, DevOps, Data Management, and SaaS/PaaS.

End-user experience and high level of competency in use of modern program and project management tools, such ServiceNow, PPM, Clarity, Smartsheet, MS Project Online, etc.

Experience organizing teams through Agile ceremonies, e.g. product backlog refinement, preplanning, planning, daily standups, sprint reviews, retrospectives.

Proficiency with a wide range of productivity tools, including collaboration software (e.g., Slack, MS Teams), standard MS Office tools (e.g., Outlook Online, OneDrive).

Qualifications:

• Accountable and confidently leads and directs cross-functional project teams through highly visible and highly strategic transformation programs, which often require considerable resources and high levels of functional integration and interaction with project sponsor team from start to finish.

• Create full-scale master program and project schedules and communication plans consisting of multiple projects or components.

· Ensure proactive scheduling of key deliverables, milestones, and deliverable tasks.

Establish program and project financial forecasts including resource plans and other expense plans.

• Sponsors process and practice improvements in the project management environment and serves as a catalyst for project management excellence.

• Demonstrates a clear understanding of the program’s vision, objectives, scale and scope of work, expected outcomes, business value and impact, timelines, roadmaps, resource level requirements.

• May provide leadership and coaching for a small team of project managers assigned to the program.

· Establishes strong partnerships and engagement with project stakeholders.

· Creates governance practices and protocols to control and monitor the program/projects.

• Provides management oversight, aligns and leads cross-functional and international project teams to ensure critical day-to-day program/project deliverables progress forward to deliver specified requirements, objectives, and value.

· Identifies gaps in the project team’s accountability and ownership of deliverables.

• Foster a team environment of self-organization, retrospect to learn and adapt with the goal of delivering the highest value to our guests and cast.

Preferred Qualifications:

· Experience in the entertainment domain.

· Proficiency with Enterprise Project Portfolio Management tools.

Experience implementing broader Agile Development techniques as part of User Stories, Test Driven Development (TDD), Continuous Integration, Continuous Testing; SAFe etc.

Required Education:

· BA/BS.

  • Tentek, Inc.

    $$$

    PROJECT MANAGER

    Key Responsibilities

    The project manager has the total responsibility for the work performance on all assigned projects. This position provides all of the necessary direction, supervision, coordination and follow-up on the work to ensure quality standards are met, efficiency levels are maintained, and the client satisfaction, respect, and confidence are assured.

    Specific Duties

    Marketing

    • Pursue new projects with current clients. Work to establish a strong, positive reputation so that current clients will recommend and refer new clients.
    • Participate actively in the client community to develop a network of contacts, build the firm’s image and to identify leads for new business.
    • Define the job scope, prepare proposals, and plan the oral presentation of the firm’s technical qualifications to do projects. Maintain an active marketing effort with current, former, and referral clients.

    Client Service

    • Maintain regular contact with assigned clients through direct calls, meetings, and/or written reports to communicate progress, resolve problems, and to assure client satisfaction with the work.
    • Resolve any technical, scheduling, billing, staffing, and/or quality issues that have been raised by the client
    • Periodically schedule client meetings and entertainment events in order to cultivate personal friendships and establish close ties with current and potential clients.

    Project Planning and Control

    • Prepare the project cost estimate and conduct the contract negotiation with current clients. Follow firm wide guidelines for client agreement on fees, scope, schedule, and conditions. Determine contract language and prepare work plans for final approval by an officer.
    • Prepare work plan, set the schedule, establish the budget, and organize the execution of the project. Schedule and lead project meetings to set up job and review progress.
    • Provide technical leadership and guidance for all project work. Establish design controls, constraints, and criteria for project staff. Regularly checks the work to assure the work is executed properly and effectively.
    • Regularly review work load projections and request additions to staff as necessary to fulfill project commitments. Delegate task assignments and allocate work load levels to the project team.
    • Frequently check the schedule and budget performance on jobs in progress. Act to see that the job billing is completed on a timely basis, all extra work is adequately documented and fees for the firm’s services are promptly collected.
    • Regularly monitor projects to assure that quality standards are maintained on all work submitted to the clients.

    Staff Development

    • Develop the technical and administrative skills of subordinates so that projects are run efficiently and available resources are utilized in an optimum way. Conduct regular meetings to discuss current performance on jobs and to address problems as they arise.
    • Plan the staffing needs of the project team based on monthly and long-term work projections. Responsible for the recruitment, selection, and quality of new members being added to the group. Assure that an effective team is established and the skill levels of the staff meet the needs of the work being performed.
    • Provide performance reviews on his staff annually. Conduct career development discussions and work with subordinates to develop them for future assignments. Reviews the preparation of performance reviews and salary changes for all members of the team, and assure that they are handled in a timely manner.

    Leadership

    • Encourage professionalism by sponsoring and participating in continuing education programs and being active in professional associations.
    • Develop and maintain a positive work environment for all employees. Sponsor good communication with the staff, encourage creativity and innovation, and assists individuals with their personal and professional growth.
    • Contribute to the short-term planning process for the office. Identifies capital equipment needs for the project team and assigns resources in the most effective and cost efficient way.
    • Strive for personal development in all areas of general management. Set a positive example for the staff, delegate responsibility, exercise good judgment in decision making and deals with conflict in an impartial and reasoned way.
    • OTHER RELATED DUTIES AS DEEMED NECESSARY

    Job Qualifications

    Education: B.S. degree in civil engineering, surveying, or planning.

    Licensure: Requires California registration as a Civil Engineer or Land Surveyor to manage civil engineering or land surveying projects. An exemption may be allowed with registration in other States or an additional five (5) years of work experience.

    Experience: At least ten (10) years of professional level experience, with progressively responsible positions covering a full range of assignments in either civil engineering, land surveying, or planning.

    Skills/Job Knowledge: Must have knowledge of project management methods, contract management, project scheduling and reporting, budget control, proposal writing, communications and human resources management.

    Computer Skills: Familiarity with computer software for budgeting and scheduling. Also, knowledge of computer aided design and drafting is important.

    Level of Supervision: This is the first level assigned management position for client projects. Group is generally made up of 3 to 10 employees in both technical and support positions. A project manager reports to either a senior project manager or an officer.

    Referral Bonus Level 4
    Amtec Inc.

    Job Description – Director of Strategic Partnerships

    Full Time / Hybrid

    Organizational Profile

    Founded in 1938, Stern Grove Festival is an admission-free summer performing arts festival in San Francisco. Now entering its 87th season, the Festival draws over 90,000 people during its ten-week series of world class performances in the outdoor setting of Sigmund Stern Grove. Past seasons have included artists such as The Flaming Lips, Patti Smith, Bob Moses, Phil Lesh & Friends, Smokey Robinson, Ziggy Marley, Buddy Guy, Thievery Corporation, Lyle Lovett, San Francisco Symphony, Indigo Girls, Carlos Santana and Janelle Monae.

    Position Description

    The ideal candidate will be collaborative and innovative to engage both existing and prospective key corporate partners with the goal of driving revenue for Stern Grove Festival. This individual will lead corporate partnership revenue growth and provide leadership for all aspects of corporate partnership sales and activation. This is a full-time role in San Francisco, CA.

    Role Responsibilities

    • Develop, present and close new integrated partnerships to accomplish sales goals. 
    • Ability to move prospects efficiently through the sales pipeline, from initial outreach to contract execution.
    • Monitor the competitive marketplace, including local and national music and entertainment properties.
    • Work with our Executive Director, Chair of the Board, and other leaders to establish partnership strategies, processes, and procedures targeted to achieve sales objectives.
    • Proactively seek, build, and cultivate business relationships with local, regional, national, and global corporate leaders, and experiential marketing agencies with a focus on the live music sector.
    • Assess partnership performance, define and activate initiatives, identify, and cultivate opportunities for corporate partners.
    • Ensure all sales agreements, reported data, metrics, and results are accurate, in compliance, are within budget, and meet deadlines
    • Build relationships and work collaboratively with cross-functional teams to drive new partnership revenue – including development, marketing, guest experience, and more.
    • Proactively manage prospect pipeline and creative outreach plan for potential partnership opportunities with regional, national and international companies.
    • Develop benchmarks and reports on leading and lagging indicators to measure performance towards objectives; proactively solve for KPIs not achieved.
    • Ability to align strategies and present the status of partnerships to leadership, Board of Directors and key stakeholders.
    • Ability to build & curate pitch materials for prospects.

    Qualifications

    • Bachelor’s degree required
    • 5+ years of sales experience; live event partnership sales experience preferred
    • Proven ability to deliver on short-term and long-term revenue growth goals
    • Experience working in the live events or music space, with a focus on selling sponsorships
    • Meticulous attention to detail, analytical, and results driven
    • Creative problem-solving ability
    • Professional, positive, and proactive
    • Passion for the San Francisco community
    • Exceptional at building relationships both internally and externally; Ability to create and maintain productive, positive relationships through strong communication and interpersonal skills
    • Demonstrates a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives.
    • Available to work event days often outside of traditional business hours.

    Physical Requirements

    • Able to lift/carry 40lbs 
    • Able to experience periods of extended standing, employees must be able to remain on their feet in a stationary position. 
    • Able to walk and climb considerable distances including on the hillside during the course of a work day. 
    • Grasp, lift, carry, push and pull heavy objects such as barricades, fencing, and carts. 
    • Stooping, crouching and kneeling is needed to place signage throughout the Grove.  
    • Listening and speaking ability is required. In a typical work day the employee will be interacting with large groups of people and they must have the ability to hear and clearly express their ideas with spoken words. 

    Locations

    1. SGFA Office, 832 Folsom Street Suite 1000, San Francisco, CA 94107
    2. Sigmund Stern Grove, 19th Avenue and Sloat Boulevard, San Francisco
    3. Work from Home: Video conferences as needed

     

    Work Period and Hours

    • This is a full time position 
    • For ten weeks during the concert series (mid June thru mid August), the DSP works at the concerts on Sundays and takes other time off during the week.

    Compensation

    Incentive-based compensation package that includes a base salary in the low-mid $100,000s, with additional bonus opportunities based on performance. The position also comes with an annual employer contribution to a 401 3 (b) retirement plan, and a robust benefits package (health/vision/dental/life insurance premium fully covered).

    EEO Statement

    SGFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SGFA complies with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation and training. SGFA expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. 

    How to Apply – IMPORTANT

    We are only using LinkedIn to advertise for this post. If you are very interested in the role, please fill out our full application here with a cover letter and resume.

    https://sterngrove.aidaform.com/director-strategic-partnerships-2023

     

    Email:

    If you have any questions, please email [email protected]

    Stern Grove Festival Association

    $$$

    ABOUT VINCE

    Established in 2002, Vince is a leading global luxury apparel and accessories brand best known for creating elevated yet understated pieces for every day. The collections are inspired by the brand’s California origins and embody a feeling of warm and effortless style. Vince designs uncomplicated yet refined pieces that approach dressing with a sense of ease.

    Known for its range of luxury products, Vince offers women’s and men’s ready-to-wear, shoes, handbags, and home for a global lifestyle. Vince products are sold in prestige locations worldwide. The Company operates 44 full-price retail stores, 14 outlet stores and its e-commerce site, vince.com. The Company is headquartered in New York and operates a design studio in Los Angeles.

    Vince is searching for talent to contribute to the future development of the brand who have passion, creativity, and an entrepreneurial spirit. As a company, we are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, a customer focused culture, a community to “give-back”, and competitive pay and benefits.

    SUMMARY

    Vince is seeking a dynamic, customer service driven Full-Time Store Manager for it’s Chicago location.

    The Store Manager is responsible for the daily operation of the store. He/she must demonstrate leadership by maximizing profits, sales and the customer service experience. The Store Manager will hire, train and manage store associates to achieve the sales and profit goals, while also ensuring that store maintains excellent visual presentation and housekeeping standards. The Store Manager operates the store in accordance with the company’s operational guidelines while also following all loss control procedures and ensuring proper floor coverage to maximize store volume.

    KEY AREAS OF RESPONSIBILITY:

    · Achieve and exceed productivity and sales plan expectations

    · Improve profitability by managing controllable expenses such as payroll, supplies and shrinkage

    · Set an example of exceptional customer service by leading sales efforts on the selling floor

    · Teach and monitor each associate to do client development

    · Recruit, train, motivate and retain quality sales associates. Have bench strength for potential open positions.

    · Set goals and manage to expectations by clearly communicating to the staff the metrics by which success is measured in each area of the business

    · Meet monthly with each associate to discuss performance by reviewing productivity vs. goals. Coach and provide suggestions for improvement as necessary and address with progressive documentation as required.

    · Maintain a high level of visual merchandising and housekeeping standards

    · Perform daily paperwork reconciliation and other operational tasks

    · Protect store assets and inventory. Reconcile inventory to identify and reduce shrinkage.

    · Implement company policies and procedures

    QUALIFICATIONS FOR POSITION:

    · Minimum three years experience in retail management

    · Full understanding of specialty retail, including business development, visual merchandising and store operations

    · Computer skills to include operation of retail point of sale system, Word, Excel and email

    · Must be able to lift, carry or otherwise move objects weighing up to 15 pounds when merchandising the sales floor and use ladders or stairs

    · Strong leadership critical thinking and problem-solving skills. Delegate responsibility and work to the staff.

    · Demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives

    · A positive, outgoing, high-energy personality that is entrepreneurial, who is sales focused and takes full ownership of the store’s business at all levels

    · A mentor and leader to staff and peers. Developing individual’s strengths and identifying opportunities.

    · A trainer able to teach skills in customer service, selling, and operations

    Vince offers a competitive benefits package designed to meet the unique needs of our team members. Some benefits are provided automatically at no cost and others require an active election. Those benefits include:

    Healthcare

    · Elective Medical, Dental, Vision Insurance

    · Flexible Spending Accounts (Healthcare FSA & Dependent Care FSA) and/or Health Savings Account (HSA)

    · Employer-paid telephonic mental health counseling & other types of mental health support

    · Up to $600 Annual Gym Reimbursement

    Financial

    · 401(k) auto-enrollment with employer match (Traditional and/or Roth)

    · Employer-paid Life Insurance, AD&D Insurance, and Short-Term Disability Insurance (additional coverage available at a buy-up)

    · Travel & Entertainment Discounts

    · Elective Employee Stock Purchase Plan

    · Elective Discounted Pet Insurance, Home & Auto Insurance, Legal Insurance

    · Elective Accident & Critical Illness coverage

    · Elective pre-tax commuter benefits for transit and parking

    Time Off

    · A minimum of 12-weeks fully paid parental leave with those with over 1 year of tenure

    · Competitive Paid Time Off including Vacation, Sick, Personal & Company Holidays, minimum vacation starts at 3 weeks annually

    Product

    · Clothing Allowance & Merchandise Discounts

    Pay Range for this role: $75-$95K Annual Salary

    Vince is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, sexual orientation, national origin, disability, genetic information, age, or military or veteran status or any other status protected by applicable federal, state or local law. Vince, LLC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

    Vince

    Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It’s about people, planet, and passion.

     

    As the Director of Operations, you are passionate about financial success, building high performing teams through values-based leadership. You will cultivate new revenue-driving strategic partnerships with mission-aligned companies who share our purpose of enabling aspiring minds to make their difference in the world.

     

    The role will also actively seek new ideas, understand, and evaluate new initiatives through strong analysis, supporting materials and proposals that ensure Yugo remains a market leader and shape future success.

     

    This is a dynamic, entrepreneurial role in which you will work with partners to create market scalable programs that benefit our Yugoers and students, drive brand awareness resulting in sales and revenue growth.

     

    Strategic Objectives include:

     

    • Develop and lead a high performing team that will execute on world class leadership, detailed financial management and student satisfaction.
    • Drive NOI growth through improved topline performance, prudent expense management creating asset value.
    • Driving accountability throughout the spaces on revenue generation, leasing, expense management and student satisfaction.
    • Deliver on revenue and expense goals based on annual business plans.

     

    Key Responsibilities

     

    • Lead a team of world class Regional Property Managers in delivering on Yugo values, financial performance, facilities management, and student satisfaction.
    • Responsible for ensuring management and adherence of property level budgets to meet asset and investment expectations creating asset value.
    • Deliver annual operating budgets and forecasts, collaborating with sister business GSA for final agreements and approval.
    • Ensure in year business plans for all assets within the region are achieved or improved, with GOI, Opex and NOI financial metrics achieved. Identify trends and recommend strategies to address any challenges early.
    • Responsible for the monthly evaluation of income and expense reconciliations. Partner with finance leads to understand any variances.
    • Maximize asset value through strategic analysis of revenue generation opportunities, expense management, facilities management and capital expenditures.
    • Monitor outstanding debt to ensure that timely follow-up and receipt of outstanding collections are prioritized.
    • Champion Balanced Score Card (BSC) metrics through accountability and engagement to ensure KPI’s and business performance is prioritized.
    • Ensure application and consistency of policies and procedures across the portfolio.
    • Develop leadership competencies within their direct and indirect reports
    • Strategically lead and execute succession planning initiatives and review process in line with Yugo expectations.
    • Drive student experience and delivery of student satisfaction, enhancing reputation. Ensure that teams are achieving NPS targets and improving YoY.
    • Execute all responsibilities against the Yugo Management Agreement (YMA).
    • Involved in the creation and revision of standard operating procedures which will optimize operations, reduce costs, and ensure a consistent delivery experience, based on the changing needs within operations.
    • Responsible for the successful onboarding and mobilization of new property acquisitions.
    • Nurture existing University/College relationships whilst also seeking to establish new relationships with education providers for the benefit of the business.
    • Provide ongoing feedback to the management team to drive a high-performance culture and teams, driving strong student satisfaction (customer), people and financial performance.
    • Support the employee experience and engagement through learning and development, career advancement, wellness and diversity and inclusion cultural activities.
    • Represent Yugo with clients, education providers, regulatory authorities, and shareholders in the best interests of the business always.
    • Create an environment of collaboration and urgency between functional departments to deliver operational excellence.
    • Travel to properties and home office on a regular basis to ensure operational excellence.
    • Develop strategies and implement continuous value-oriented improvements to customer satisfaction/NPS results.
    • Collaborate with business excellence team to support testing, implementation and refinement of systems and processes.
    • Clear and regular reporting on student performance and student ‘live your best life’ program, identifying opportunities for marginal and major improvements.

     

    KPI’s

    • Meet portfolio balanced scorecard goals including NOI, GOI, Debt, Training Compliance, NPS, Employee Turnover and Facilities Audits
    • Reduce employee vacancy and turnover by 5%
    • Student satisfaction through NPS score > 10%
    • Meet budgeted occupancy targets

     

    Experience and Knowledge

    Essential:

    • Bachelor’s degree, preferably in business or related field.
    • Minimum of 10 experience in property management preferably in student housing.
    • Minimum of 5 years experience in Director level role within property management, preferably student housing.
    • Proficient in property management CRM, preferably Entrata
    • Proven ability to lead through values based initiatives and accountability
    • Exceptional organization and problem solving skills
    • Superior financial acumen with revenue, expenses, P&L and strategic planning.
    • Knowledge of regulatory requirements related to student housing including but not limited to Fair Housing.
    • Excellent interpersonal and conflict resolution skills
    • Proven ability to generate revenue growth through creative and strategic initiatives.
    • Ability to build relationships with individuals with diverse personalities and styles and at different levels of seniority, from assistants to C-level corporate leadership.
    • Ability to thrive in a fast-paced environment and can prioritize while working under multiple deadlines.
    • Excellent problem solving and negotiation skills; ability to effectively collect, analyze, organize, distil and present information.
    • Excellent written and oral communication skills
    • Self-motivated; ability to lead projects independently from concept to completion.
    • Ability to travel to domestic and international locations.
    • Proficient in PowerPoint, Excel and Microsoft Word

     

    Desirable:

    • Experience in global markets
    • Knowledge and working relationships with Universities or Educational organizations.
    • Additional languages: Spanish, German, Chinese, Japanese
    • Experience in Public & Private Partnership structures
    • Experience with corporate foundations.

     

     

    What else?

     

    If you are a dedicated and passionate leader who embodies our company values of being bold, real, true and open, we encourage you to apply for the Director of Operations position. Join us in creating an exceptional student housing experience and shaping the future of our student residents.

     

    This job description serves as a guideline, this list of responsibilities is not intended to be exhaustive and other requests commensurate with the role may be made of you from time to time.  This is a client-facing, commercial role and, therefore, requires a degree of flexibility in terms of location, days and hours worked. From time to time, domestic and international travel and entertaining will be required as well as flexibility against acute deadlines when deals are on the line.

     

     

    The Yugo team is a force for good, our mission is to harness this passion to deliver an extraordinary living experience that supports the transition to and from student life.

    GSA – Global Student Accommodation

    Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company’s success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.

    Job Summary

    The Manager, Leagues, is a key member of the sports complex team at Canlan Sports, taking ownership of the registration, management, and effective delivery of Adult Leagues, including the Adult Safe Hockey League (ASHL), as well as providing operational support for Youth Leagues, including the Youth Hockey League (YHL). Providing leadership, initiative, and a strong business acumen, this role ensures that Canlan Sports’ recreational leagues deliver on a value proposition built around a reliable, safe, and fun customer experience.

    Position Requirements

    • Light travel may be required on an annual basis for team meetings or conferences.

    Accountabilities

    Primary Areas Of Accountability For The Role Include

    • League Management: Effectively managing registrations, divisional parity, scheduling, and building the necessary relationships to deliver a best-in-class customer experience.
    • Customer Acquisition + Retention: In-market expert who can identify opportunities to build new divisions and acquire new teams, while maintaining high levels of annual retention.
    • Staff Leadership: Ability to work effectively with complex teammates, while hiring and managing a team of qualified conveners, referees, and timekeepers.
    • Flexible Work Schedule: Ability to maintain a flexible work schedule, which includes a combination of daytime, evening, and weekend work.

    Leadership Competencies and Responsibilities

    • Adult Safe Hockey League (ASHL) + Adult League Management and Execution
      • Plans surface allocation and league capacities based on customer demand, surface optimization, and the potential for strategic growth
      • Utilizes proprietary technology to develop equalized schedules that promote parity for all participating teams at all designated sports complexes.
      • Manages a team of conveners and game officials to ensure that the product is consistently executed at a high level.
      • Attentive to the needs of the league throughout the season, understanding the priorities and key tasks associated with the start-up of the league, the in-season execution, playoffs, and transition to the next season
      • As assigned by the Sports Complex General Manager, scheduled for on-site convening as a component of the weekly duties; as well as manager-on-duty shifts, as required.
      • Annually reviews and updates the rule book to govern gameplay and manages the league in-line with the established processes.
      • Develops evaluation procedures for game officials to ensure that standards and expectations are being met, or taking any necessary corrective action.
      • Manages a thorough competitive analysis to understand market trends, retention metrics, and reasons for teams not returning to participate in the league.
      • As required, participates on designated committees or task forces that help improve the operational efficiency of the league (e.g. Rule Changes, Discipline)
      • Ability to respond to and troubleshoot urgent issues outside of standard working hours.
    • ASHL Tournaments Delivery
      • Under direction from the Product Managers, and as necessary, working collaboratively with the Manager, ASHL Tournaments and Affiliate Leagues, works with designated team members to schedule a team of conveners and game officials that ensure that ASHL and Adult Tournaments are consistently executed and delivered at a high level.
    • Youth Hockey League (YHL) Delivery
      • Subject matter expert in league operations, assisting the Manager, Youth Leagues and Programs in the delivery of best-in-class youth league experiences.
      • Uses established technology platforms and best practices to ensure that convener and game official scheduling maximizes operational efficiencies between Youth and Adult league programming at the sports complex.
      • Ensures that game scheduling, and any adjustments to the ice-flow are done with the intention to maximize ice optimization.
      • Serves an escalatory resource for suspensions, customer disputes, providing meaningful customer resolution.
      • Provides recommendations, feedback, and customer intelligence to the central team to help improve future league programming.
    • Sales and Customer Relationship Development
      • Takes ownership of participant registrations, communication with team reps, achieving retention targets, and driving growth of new participants.
      • Displays a strong degree of comfort in selling scenarios while maintaining confidence and professionalism in such environments.
      • Works with the Marketing team and the Product Manager to develop robust campaigns that satisfy the needs and objectives of league programming.
      • Supports marketing campaigns with a personalized approach, leveraging e-mail and phone calls to drive retention and create organic growth with new participants.
      • Develops and maintains relationships with local sports organizations and strategic partners to create new channels of opportunity.
    • Team Development and Conflict Management
      • Works with the Product Manager, Adult Leagues and Tournaments to understand goals and objectives of the department and prioritize them, accordingly.
      • In collaboration with the Product Manager, Adult Leagues and Tournaments, develops, implements, and executes standard operating procedures and organizational playbook.
      • Demonstrates leadership and provides direction for conveners, ensuring that their training and development is prioritized and is reflected in the standard of execution.
      • Has a customer-focused attitude and instills that in the team to ensure that customer service expectations are always a priority.
      • Works with Canlan Sports’ Customer Contact Centre to effectively manage customer inquiries in a responsive manner, as required.
      • Has a pragmatic and balanced approach in managing any potential conflict, proactively resolving concerns and escalating issues, if required.
    • Innovation and Product Development
      • In collaboration with the Product Manager, implements goals and priorities that focus on innovation and the improvement of league programming.
      • Identifies potential tournament opportunities that may exist within a local market.
      • Works with Canlan Sports’ in-house Tournaments team to provide expertise and knowledge that may improve our products and services.
    • Manage Financial Accountabilities and Administrative Requirements
      • Implements, delivers, and achieves the accountabilities of the Annual Operating Plan’s revenue targets, expense management, identifying variances, and applying corrective measures as necessary.
      • Manages month-end reporting procedures and provides subject matter expertise in the development of revenue and expense forecasts.
      • Payroll management for all direct reports, including the submission of relevant documents (e.g. Action Forms); as well as relevant payments to independent contractors (e.g. game officials)
      • Leads the team to ensure that accounts receivables are collected in accordance with established timelines.
      • Hiring lead for Conveners and Game Officials (Referees, Timekeepers), executing hiring best practices, developing recruitment channels, conducting interviews, and managing direct reports in accordance with organizational guidelines.

    Key Relationships

    This individual will build strategic relationships with others to advance the success of Canlan Sports organization as a whole.

    • Conveners, Referees, Timekeepers
    • Sports Complex General Managers
    • Product Manager, Adult Leagues and Tournaments
    • Product Manager, Youth Leagues and Tournaments
    • Additional Sports Complex Team Members
    • Additional League and Tournament Managers

    Qualifications and Education

    • Diploma or Degree in Sports, Business, Recreation, or Facility Management or a combination of relevant work experience and education.
    • Experience managing a hockey league or working in a league programming environment.
    • Completion of any relevant certificate programs may be considered an asset.
    • Proof of valid certifications listed above is required

    Abilities, Attributes and Experience

    • Three (3) to Five (5) years of successful experience in a sports related business in a supervisory position.
    • Demonstrated computer and technology skills (e.g., Microsoft Office, Stats Programs, CRM)
    • Knowledge and understanding of marketing and communications campaigns would be considered an asset.
    • Strong, demonstrated knowledge of hockey leagues, tournaments, operating procedures, and best practices.
    • Proven ability to multi-task and balance priorities in a fast-paced environment.
    • Diligent communicator who’s able to leverage e-mail, internal channels (e.g., Microsoft Teams), and phone calls to connect with internal and external stakeholders.
    • Creative and innovative approach to product execution and future growth opportunities.

    NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.
    Canlan Sports

    Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company’s success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.

    Job Summary

    The Manager, Leagues, is a key member of the sports complex team at Canlan Sports, taking ownership of the registration, management, and effective delivery of Adult Leagues, including the Adult Safe Hockey League (ASHL), as well as providing operational support for Youth Leagues, including the Youth Hockey League (YHL). Providing leadership, initiative, and a strong business acumen, this role ensures that Canlan Sports’ recreational leagues deliver on a value proposition built around a reliable, safe, and fun customer experience.

    Position Requirements

    • Light travel may be required on an annual basis for team meetings or conferences.

    Accountabilities

    Primary Areas Of Accountability For The Role Include

    • League Management: Effectively managing registrations, divisional parity, scheduling, and building the necessary relationships to deliver a best-in-class customer experience.
    • Customer Acquisition + Retention: In-market expert who can identify opportunities to build new divisions and acquire new teams, while maintaining high levels of annual retention.
    • Staff Leadership: Ability to work effectively with complex teammates, while hiring and managing a team of qualified conveners, referees, and timekeepers.
    • Flexible Work Schedule: Ability to maintain a flexible work schedule, which includes a combination of daytime, evening, and weekend work.

    Leadership Competencies and Responsibilities

    • Adult Safe Hockey League (ASHL) + Adult League Management and Execution
      • Plans surface allocation and league capacities based on customer demand, surface optimization, and the potential for strategic growth.
      • Utilizes proprietary technology to develop equalized schedules that promote parity for all participating teams at all designated sports complexes.
      • Manages a team of conveners and game officials to ensure that the product is consistently executed at a high level.
      • Attentive to the needs of the league throughout the season, understanding the priorities and key tasks associated with the start-up of the league, the in-season execution, playoffs, and transition to the next season.
      • As assigned by the Sports Complex General Manager, scheduled for on-site convening as a component of the weekly duties; as well as manager-on-duty shifts, as required.
      • Annually reviews and updates the rule book to govern gameplay and manages the league in-line with the established processes.
      • Develops evaluation procedures for game officials to ensure that standards and expectations are being met or taking any necessary corrective action.
      • Manages a thorough competitive analysis to understand market trends, retention metrics, and reasons for teams not returning to participate in the league.
      • As required, participates on designated committees or task forces that help improve the operational efficiency of the league (e.g. Rule Changes, Discipline)
      • Ability to respond to and troubleshoot urgent issues outside of standard working hours.
    • ASHL Tournaments Delivery
      • Under direction from the Product Managers, and as necessary, working collaboratively with the Manager, ASHL Tournaments and Affiliate Leagues, works with designated team members to schedule a team of conveners and game officials that ensure that ASHL and Adult Tournaments are consistently executed and delivered at a high level.
    • Youth Hockey League (YHL) Delivery
      • Subject matter expert in league operations, assisting the Manager, Youth Leagues and Programs in the delivery of best-in-class youth league experiences.
      • Uses established technology platforms and best practices to ensure that convener and game official scheduling maximizes operational efficiencies between Youth and Adult league programming at the sports complex.
      • Ensures that game scheduling, and any adjustments to the ice-flow are done with the intention to maximize ice optimization.
      • Serves an escalatory resource for suspensions, customer disputes, providing meaningful customer resolution.
      • Provides recommendations, feedback, and customer intelligence to the central team to help improve future league programming.
    • Sales and Customer Relationship Development
      • Takes ownership of participant registrations, communication with team reps, achieving retention targets, and driving growth of new participants.
      • Displays a strong degree of comfort in selling scenarios while maintaining confidence and professionalism in such environments.
      • Works with the Marketing team and the Product Manager to develop robust campaigns that satisfy the needs and objectives of league programming.
      • Supports marketing campaigns with a personalized approach, leveraging e-mail and phone calls to drive retention and create organic growth with new participants.
      • Develops and maintains relationships with local sports organizations and strategic partners to create new channels of opportunity.
    • Team Development and Conflict Management
      • Works with the Product Manager, Adult Leagues and Tournaments to understand goals and objectives of the department and prioritize them, accordingly.
      • In collaboration with the Product Manager, Adult Leagues and Tournaments, develops, implements, and executes standard operating procedures and organizational playbook.
      • Demonstrates leadership and provides direction for conveners, ensuring that their training and development is prioritized and is reflected in the standard of execution.
      • Has a customer-focused attitude and instills that in the team to ensure that customer service expectations are always a priority.
      • Works with Canlan Sports’ Customer Contact Centre to effectively manage customer inquiries in a responsive manner, as required.
      • Has a pragmatic and balanced approach in managing any potential conflict, proactively resolving concerns and escalating issues, if required.
    • Innovation and Product Development
      • In collaboration with the Product Manager, implements goals and priorities that focus on innovation and the improvement of league programming.
      • Identifies potential tournament opportunities that may exist within a local market.
      • Works with Canlan Sports’ in-house Tournaments team to provide expertise and knowledge that may improve our products and services.
    • Manage Financial Accountabilities and Administrative Requirements
      • Implements, delivers, and achieves the accountabilities of the Annual Operating Plan’s revenue targets, expense management, identifying variances, and applying corrective measures as necessary.
      • Manages month-end reporting procedures and provides subject matter expertise in the development of revenue and expense forecasts.
      • Payroll management for all direct reports, including the submission of relevant documents (e.g. Action Forms); as well as relevant payments to independent contractors (e.g. game officials)
      • Leads the team to ensure that accounts receivables are collected in accordance with established timelines.
      • Hiring lead for Conveners and Game Officials (Referees, Timekeepers), executing hiring best practices, developing recruitment channels, conducting interviews, and managing direct reports in accordance with organizational guidelines.

    Key Relationships

    This individual will build strategic relationships with others to advance the success of Canlan Sports organization as a whole.

    • Conveners, Referees, Timekeepers
    • Sports Complex General Managers
    • Product Manager, Adult Leagues and Tournaments
    • Product Manager, Youth Leagues and Tournaments
    • Additional Sports Complex Team Members
    • Additional League and Tournament Managers

    Qualifications and Education

    • Diploma or Degree in Sports, Business, Recreation, or Facility Management or a combination of relevant work experience and education.
    • Experience managing a hockey league or working in a league programming environment.
    • Completion of any relevant certificate programs may be considered an asset.
    • Proof of valid certifications listed above is required

    Abilities, Attributes and Experience

    • Three (3) to Five (5) years of successful experience in a sports related business in a supervisory position.
    • Demonstrated computer and technology skills (e.g., Microsoft Office, Stats Programs, CRM)
    • Knowledge and understanding of marketing and communications campaigns would be considered an asset.
    • Strong, demonstrated knowledge of hockey leagues, tournaments, operating procedures, and best practices.
    • Proven ability to multi-task and balance priorities in a fast-paced environment.
    • Diligent communicator who’s able to leverage e-mail, internal channels (e.g., Microsoft Teams), and phone calls to connect with internal and external stakeholders.
    • Creative and innovative approach to product execution and future growth opportunities.

    NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.
    Canlan Sports

    About Us:

    WH Smith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

    Marshall Retail Group prides itself on creating unique experiences for customers by developing distinctive retail store concepts that feature and highlight the local culture, community, and lifestyle of the cities in which they are located. InMotion Entertainment Group is the largest airport-based electronics retailer in travel locations globally, with access and insight into the latest technologies for business and leisure travelers, InMotion offers lifestyle products and electronics that include a wide breadth of headphones, mobile power, Bluetooth speakers and travel accessories.

    Job Summary: The Assistant Buyer assists with the vendor & store communication, purchase order management, planning, purchasing, product development and merchandising of assigned lines to support the Buyer, maximize the effectiveness of the Buying Unit and achieve sales, profits, and inventory turn objectives for the Company.

    • Assist Buyer with product development, assortment management, and purchasing as needed in accordance with the respective property brands, departments, and concepts.
    • Purchase order management, including submission, revisions, and tracking.
    • Work with vendors to resolve purchase order discrepancies and compliance issues.
    • Review, analyze, and provide daily reports.
    • Create and maintain open lines of communication with Buyer, Store Managers, Regional Managers and other co-workers.
    • Support Buyer with store communication & issue resolution.
    • Visit our local stores to review assortments, presentations, stock levels, marketing, customers, and obtain feedback from store personnel. Visit competitors to review pricing, assortments, and market trends for possible opportunities.
    • Attend local industry tradeshows as requested to source new vendors, meet with existing vendor partners, and identify emerging trends.

    Qualifications:

    • Bachelor’s Degree Preferred but not required.
    • Advanced computer skills, including Microsoft Office (Outlook, Word, Excel, Power Point,)
    • Understanding of retail math and retail operations
    • Strong organizational and time management skills

    Benefits & More:

    • Medical, Dental & Vision Insurance
    • FREE Life Insurance
    • Short- & Long-Term Disability Insurance
    • Generous Paid Time Off
    • 401k with company match
    • Amazing Employee Discount at all our stores
    • Career Advancement Opportunities

    We can’t wait to meet you so apply today at www.JobsatMRG.com!

    EEO/ADA/DFWP

    WH Smith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At WH Smith North America, it’s about each person bringing passion and skills to a dynamic and inclusive workplace!

    WHSmith North America

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