Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company’s success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.
Job Summary
The Manager, Leagues, is a key member of the sports complex team at Canlan Sports, taking ownership of the registration, management, and effective delivery of Adult Leagues, including the Adult Safe Hockey League (ASHL), as well as providing operational support for Youth Leagues, including the Youth Hockey League (YHL). Providing leadership, initiative, and a strong business acumen, this role ensures that Canlan Sports’ recreational leagues deliver on a value proposition built around a reliable, safe, and fun customer experience.
Position Requirements
- Light travel may be required on an annual basis for team meetings or conferences.
Accountabilities
Primary Areas Of Accountability For The Role Include
- League Management: Effectively managing registrations, divisional parity, scheduling, and building the necessary relationships to deliver a best-in-class customer experience.
- Customer Acquisition + Retention: In-market expert who can identify opportunities to build new divisions and acquire new teams, while maintaining high levels of annual retention.
- Staff Leadership: Ability to work effectively with complex teammates, while hiring and managing a team of qualified conveners, referees, and timekeepers.
- Flexible Work Schedule: Ability to maintain a flexible work schedule, which includes a combination of daytime, evening, and weekend work.
Leadership Competencies and Responsibilities
- Adult Safe Hockey League (ASHL) + Adult League Management and Execution
- Plans surface allocation and league capacities based on customer demand, surface optimization, and the potential for strategic growth
- Utilizes proprietary technology to develop equalized schedules that promote parity for all participating teams at all designated sports complexes.
- Manages a team of conveners and game officials to ensure that the product is consistently executed at a high level.
- Attentive to the needs of the league throughout the season, understanding the priorities and key tasks associated with the start-up of the league, the in-season execution, playoffs, and transition to the next season
- As assigned by the Sports Complex General Manager, scheduled for on-site convening as a component of the weekly duties; as well as manager-on-duty shifts, as required.
- Annually reviews and updates the rule book to govern gameplay and manages the league in-line with the established processes.
- Develops evaluation procedures for game officials to ensure that standards and expectations are being met, or taking any necessary corrective action.
- Manages a thorough competitive analysis to understand market trends, retention metrics, and reasons for teams not returning to participate in the league.
- As required, participates on designated committees or task forces that help improve the operational efficiency of the league (e.g. Rule Changes, Discipline)
- Ability to respond to and troubleshoot urgent issues outside of standard working hours.
- ASHL Tournaments Delivery
- Under direction from the Product Managers, and as necessary, working collaboratively with the Manager, ASHL Tournaments and Affiliate Leagues, works with designated team members to schedule a team of conveners and game officials that ensure that ASHL and Adult Tournaments are consistently executed and delivered at a high level.
- Youth Hockey League (YHL) Delivery
- Subject matter expert in league operations, assisting the Manager, Youth Leagues and Programs in the delivery of best-in-class youth league experiences.
- Uses established technology platforms and best practices to ensure that convener and game official scheduling maximizes operational efficiencies between Youth and Adult league programming at the sports complex.
- Ensures that game scheduling, and any adjustments to the ice-flow are done with the intention to maximize ice optimization.
- Serves an escalatory resource for suspensions, customer disputes, providing meaningful customer resolution.
- Provides recommendations, feedback, and customer intelligence to the central team to help improve future league programming.
- Sales and Customer Relationship Development
- Takes ownership of participant registrations, communication with team reps, achieving retention targets, and driving growth of new participants.
- Displays a strong degree of comfort in selling scenarios while maintaining confidence and professionalism in such environments.
- Works with the Marketing team and the Product Manager to develop robust campaigns that satisfy the needs and objectives of league programming.
- Supports marketing campaigns with a personalized approach, leveraging e-mail and phone calls to drive retention and create organic growth with new participants.
- Develops and maintains relationships with local sports organizations and strategic partners to create new channels of opportunity.
- Team Development and Conflict Management
- Works with the Product Manager, Adult Leagues and Tournaments to understand goals and objectives of the department and prioritize them, accordingly.
- In collaboration with the Product Manager, Adult Leagues and Tournaments, develops, implements, and executes standard operating procedures and organizational playbook.
- Demonstrates leadership and provides direction for conveners, ensuring that their training and development is prioritized and is reflected in the standard of execution.
- Has a customer-focused attitude and instills that in the team to ensure that customer service expectations are always a priority.
- Works with Canlan Sports’ Customer Contact Centre to effectively manage customer inquiries in a responsive manner, as required.
- Has a pragmatic and balanced approach in managing any potential conflict, proactively resolving concerns and escalating issues, if required.
- Innovation and Product Development
- In collaboration with the Product Manager, implements goals and priorities that focus on innovation and the improvement of league programming.
- Identifies potential tournament opportunities that may exist within a local market.
- Works with Canlan Sports’ in-house Tournaments team to provide expertise and knowledge that may improve our products and services.
- Manage Financial Accountabilities and Administrative Requirements
- Implements, delivers, and achieves the accountabilities of the Annual Operating Plan’s revenue targets, expense management, identifying variances, and applying corrective measures as necessary.
- Manages month-end reporting procedures and provides subject matter expertise in the development of revenue and expense forecasts.
- Payroll management for all direct reports, including the submission of relevant documents (e.g. Action Forms); as well as relevant payments to independent contractors (e.g. game officials)
- Leads the team to ensure that accounts receivables are collected in accordance with established timelines.
- Hiring lead for Conveners and Game Officials (Referees, Timekeepers), executing hiring best practices, developing recruitment channels, conducting interviews, and managing direct reports in accordance with organizational guidelines.
Key Relationships
This individual will build strategic relationships with others to advance the success of Canlan Sports organization as a whole.
- Conveners, Referees, Timekeepers
- Sports Complex General Managers
- Product Manager, Adult Leagues and Tournaments
- Product Manager, Youth Leagues and Tournaments
- Additional Sports Complex Team Members
- Additional League and Tournament Managers
Qualifications and Education
- Diploma or Degree in Sports, Business, Recreation, or Facility Management or a combination of relevant work experience and education.
- Experience managing a hockey league or working in a league programming environment.
- Completion of any relevant certificate programs may be considered an asset.
- Proof of valid certifications listed above is required
Abilities, Attributes and Experience
- Three (3) to Five (5) years of successful experience in a sports related business in a supervisory position.
- Demonstrated computer and technology skills (e.g., Microsoft Office, Stats Programs, CRM)
- Knowledge and understanding of marketing and communications campaigns would be considered an asset.
- Strong, demonstrated knowledge of hockey leagues, tournaments, operating procedures, and best practices.
- Proven ability to multi-task and balance priorities in a fast-paced environment.
- Diligent communicator who’s able to leverage e-mail, internal channels (e.g., Microsoft Teams), and phone calls to connect with internal and external stakeholders.
- Creative and innovative approach to product execution and future growth opportunities.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.
Canlan Sports
Related jobs:
Job Description
An LGBTQIA+ romantic comedy independent pilot is seeking passionate and collaborative crew members to join the production team for an upcoming project. The pilot follows two diner waiters whose unexpected connection sparks a romance that challenges the traditional expectations of their small-town community.
The production is looking for dedicated crew members who are enthusiastic about independent filmmaking and creating meaningful LGBTQIA+ content.
Job Responsibilities
1st Assistant Camera (1st AC)
- Assist the camera department with equipment setup and operation.
- Help maintain focus, camera organization, and workflow on set.
- Support the cinematography team during production.
Production Assistant
- Provide general support to the production team.
- Assist with set operations, logistics, and crew coordination.
- Help maintain an organized and efficient production environment.
Script Supervisor
- Track continuity throughout filming.
- Maintain detailed script notes and production records.
- Work closely with the director to ensure consistency between takes.
Requirements
- Prior experience in the applied position is preferred.
- Must be reliable, professional, and collaborative.
- Ability to work effectively in an independent film environment.
- Passion for storytelling and filmmaking.
- Work samples and/or resume required.
- Applicants interested in supporting LGBTQIA+ stories are encouraged to apply.
Compensation Details
- Meals provided
- Copy of the completed project
- Screen credit
- Unpaid volunteer opportunity
Senior Broadcast Production Runner – Special Olympics Flag Football
Job Description
A leading sports broadcasting network is seeking an experienced Runner II to support operations and production teams during coverage of Special Olympics Flag Football events. This role is ideal for seasoned production professionals with live remote broadcast experience who can assist with logistics, crew coordination, and on-site operational support.
The selected candidate will work closely with production staff to help ensure smooth event execution while supporting broadcast operations throughout the competition.
Job Responsibilities
- Support operations and production teams during live sports broadcasts
- Run errands and deliver production materials as needed
- Coordinate announcer arrivals and departures
- Distribute information to crew members and production staff
- Assist with show-related logistics and event operations
- Check in and out daily with the operations team
- Execute production support duties as assigned
- Help maintain efficient workflows throughout the event
- Adapt to changing production schedules and operational needs
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Minimum of 8 shows worked as a regional-level runner in live remote productions
- Reliable cellphone, text, and email communication
- Strong organizational and multitasking abilities
- Positive attitude and proactive work ethic
- Ability to work effectively in a fast-paced environment
- Knowledge of basic broadcast operations
- Familiarity with the local area and venue preferred
- Ability to lead and support other runners when necessary
Compensation
- Paid sports broadcast production opportunity
- Work on Special Olympics Flag Football coverage
- Gain experience with a major sports media production team
- Networking opportunities within the broadcast and sports media industry
- Opportunity to contribute to a nationally recognized sporting event
Senior Broadcast Production Runner
Job Description
A leading sports broadcasting network is seeking an experienced Runner II to support operations and production teams during coverage of the 2026 Special Olympics. This role is ideal for seasoned production professionals with extensive live event experience who can assist with logistics, crew coordination, and operational support across multiple competition venues.
The selected candidate will play a key role in helping production teams execute successful remote broadcasts while supporting event operations throughout the competition schedule.
Job Responsibilities
- Support operations and production teams during live sports broadcasts
- Run errands and deliver production materials as needed
- Coordinate announcer arrivals and departures
- Distribute information to crew members and production staff
- Assist with show-related logistics and event operations
- Check in and out daily with the operations team
- Execute production support duties as assigned
- Help maintain efficient workflows across multiple event locations
- Adapt to changing schedules and production needs
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Minimum of 8 shows worked as a regional-level runner in live remote productions
- Reliable cellphone, text, and email communication
- Strong organizational and multitasking skills
- Positive attitude and proactive work ethic
- Ability to work effectively in a fast-paced environment
- Knowledge of basic broadcast operations
- Familiarity with the local area and venue preferred
- Ability to lead and support other runners when needed
Compensation
- Paid sports broadcast production opportunity
- Work on coverage of the 2026 Special Olympics
- Gain experience with a major sports media production team
- Networking opportunities within the sports broadcasting industry
- Potential for multiple workdays depending on competition assignments
Senior Broadcast Production Runner
Job Description
A major sports broadcast production is seeking an experienced Runner II to support operations and production teams during a live professional football broadcast. This opportunity is ideal for seasoned production professionals with extensive live event experience who can assist with logistics, crew coordination, and operational support for a remote sports broadcast.
The selected candidate will help ensure smooth event execution by supporting production staff, coordinating logistics, and assisting with critical broadcast-related responsibilities.
Job Responsibilities
- Support operations and production teams during a live sports broadcast
- Run errands and deliver production materials as needed
- Coordinate announcer arrivals and departures
- Distribute information to crew members and production staff
- Assist with show-related logistics and event operations
- Check in and out daily with the operations team
- Execute production support duties as assigned
- Maintain flexibility in a fast-paced live event environment
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Minimum of 8 shows worked as a regional-level runner in live remote productions
- Reliable cellphone, text, and email communication
- Strong organizational and multitasking skills
- Positive attitude and proactive work ethic
- Ability to work effectively in a fast-paced environment
- Knowledge of basic broadcast operations
- Familiarity with the local area and venue preferred
- Ability to lead and support other runners when necessary
Compensation
- Paid sports broadcast production opportunity
- Work on a live professional football broadcast
- Gain experience with professional television production teams
- Networking opportunities within the sports broadcasting industry
Senior Broadcast Production Runner
Job Description
A major sports broadcasting network is seeking an experienced Runner II to support operations and production teams during a live professional football broadcast. This role is ideal for seasoned production professionals with extensive live event experience who can assist with logistics, crew coordination, and operational support throughout a remote sports broadcast.
The selected candidate will help ensure smooth event operations by supporting production staff, coordinating logistics, and assisting with critical broadcast-related tasks.
Job Responsibilities
- Support operations and production teams during a live sports broadcast
- Run errands and deliver production materials as needed
- Coordinate announcer arrivals and departures
- Distribute information to crew members and production staff
- Assist with show-related logistics and operational tasks
- Check in and out daily with the operations team
- Execute production support duties as assigned
- Help maintain efficient workflows during live event coverage
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Minimum of 8 shows worked as a regional-level runner in live remote productions
- Reliable cellphone, text, and email communication
- Strong organizational and multitasking skills
- Positive attitude and ability to work in a fast-paced environment
- Knowledge of basic broadcast operations
- Familiarity with the venue and local area preferred
- Ability to help lead and support other runners when needed
Compensation
- Paid sports broadcast production opportunity
- Work on a live professional football broadcast
- Gain experience with a leading sports media production team
- Networking opportunities within the broadcast and sports media industry
Senior Broadcast Production Runner
Job Description
A major sports broadcasting network is seeking an experienced Runner II to support operations and production teams during a live NCAA Baseball Regional broadcast. This role is designed for seasoned production professionals with substantial live event experience who can assist with logistics, crew coordination, and operational support throughout a multi-day remote broadcast.
The selected candidate will play a key role in ensuring smooth event operations while supporting production staff, announcers, and broadcast personnel on site.
Job Responsibilities
- Support operations and production teams during live remote broadcasts
- Run errands and deliver production materials as needed
- Coordinate announcer arrivals and departures
- Distribute information to crew members and stakeholders
- Assist with show-related logistics and operational tasks
- Check in and out daily with the operations team
- Execute production support duties as assigned
- Help maintain efficient workflow throughout the event
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Minimum of 8 shows worked as a regional-level runner in live remote productions
- Reliable cellphone, text, and email communication
- Strong organizational and multitasking skills
- Positive attitude and ability to thrive in a fast-paced environment
- Familiarity with the venue and local area preferred
- Ability to help lead and support other runners when needed
- Knowledge of basic broadcast operations
Compensation
- Paid sports broadcast production opportunity
- Work on a major NCAA Baseball Regional broadcast
- Gain experience with a leading sports media production team
- Networking opportunities within the broadcast and sports media industry
Broadcast Production Runner
Job Description
A major sports broadcast production is seeking an experienced Runner to support operations and production teams during a live championship game broadcast. This position is ideal for individuals with production assistant or broadcast experience who can thrive in a fast-paced environment and help ensure a successful live event.
The selected candidate will assist with logistics, crew coordination, information distribution, and other production-related responsibilities throughout the event.
Job Responsibilities
- Support operations and production teams during a live sports broadcast
- Run errands and deliver production materials as needed
- Assist with announcer arrivals and departures
- Distribute information to crew members and production staff
- Help coordinate on-site logistics and event operations
- Perform various production-related tasks as assigned
- Maintain flexibility in a fast-changing live event environment
- Assist with general broadcast support duties
Requirements
- Must live within 100 miles of the event location
- Must be at least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Previous Runner or Production Assistant experience required
- Reliable cellphone, text, and email communication
- Strong organizational and multitasking abilities
- Positive attitude and proactive work ethic
- Ability to work effectively in a fast-paced production environment
- Familiarity with the local area and venue preferred
- Basic understanding of broadcast operations
Compensation
- Paid sports broadcast production opportunity
- Work on a live championship game broadcast
- Gain experience with professional television production teams
- Networking opportunities within the sports media industry
Broadcast Production Runner
Job Description
A major sports broadcast production is seeking an experienced Runner to support on-site operations during a live semifinal game broadcast. This role is ideal for production assistants and broadcast professionals who thrive in fast-paced environments and have experience supporting live television or remote productions.
The selected candidate will assist operations and production teams, coordinate logistics, and help ensure the smooth execution of broadcast activities throughout the event.
Job Responsibilities
- Assist production and operations teams during live broadcast events
- Run errands and deliver materials as needed
- Coordinate announcer arrivals and departures
- Distribute information to crew members and stakeholders
- Support show-related logistics and operational tasks
- Adapt to changing production needs and priorities
- Assist with general broadcast and event operations
Requirements
- Must live within 100 miles of the event location
- At least 21 years old
- Authorized to work in the United States
- Valid driver’s license required
- Previous Runner or Production Assistant experience required
- Reliable phone, text, and email communication
- Strong organizational and multitasking skills
- Positive attitude and ability to work in a fast-paced environment
- Familiarity with the local area and venue preferred
- Knowledge of basic broadcast operations
Compensation
- Paid broadcast production opportunity
- Work on a high-profile live sports broadcast
- Gain experience with professional television production teams
- Networking opportunities within the sports broadcasting industry
Parabolic Microphone Operator Needed for UFL Championship Broadcast
Job Description
ABC is now hiring a parabolic microphone operator for the UFL Championship Game at Audi Field in Washington, D.C. This live sports broadcast crew role is ideal for individuals with experience in sports production or a strong understanding of football gameplay. The selected operator will capture field audio using a wired parabolic microphone dish while moving along the sidelines during the championship event.
Job Responsibilities
- Operate a wired parabolic microphone dish during the live championship broadcast
- Capture on-field and sideline audio throughout gameplay
- Move along the sidelines or endline while following the action
- Coordinate with the live production and audio teams
- Maintain professionalism in a fast-paced outdoor production environment
Requirements
- Must live within 65 miles of the event location
- Physically fit and able to stand for extended periods
- Comfortable working outdoors in varying weather conditions
- General understanding of football and live sports coverage preferred
- Ability to follow live production direction efficiently
Compensation
- Paid crew opportunity for a live championship sports broadcast
- Gain valuable experience in live television production
- Opportunity to work with professional broadcast crews
- Build industry connections in sports entertainment production
Parabolic Microphone Operator Needed for ESPN Football Broadcast
Job Description
ESPN is now hiring a parabolic microphone operator for a live football broadcast covering the Houston Gamblers vs. Birmingham Stallions game at Protective Stadium in Birmingham, Alabama. This crew position is ideal for individuals with sports production experience or a strong understanding of football gameplay. Operators will capture live field audio using a wired parabolic microphone dish while moving along the sidelines during the event.
Job Responsibilities
- Operate a wired parabolic microphone dish during the live game broadcast
- Capture on-field and sideline audio throughout gameplay
- Move along the sideline or endline to follow the action
- Coordinate with the broadcast production crew during the event
- Work outdoors in varying weather conditions
Requirements
- Must be physically fit and able to stand for extended periods
- Comfortable working outdoors during live sporting events
- General understanding of football and live sports coverage preferred
- Ability to follow fast-paced live production direction
- Must be available to work in Birmingham, Alabama
Compensation
- Paid crew opportunity for a live ESPN sports broadcast
Crew Members for Theatre Production “Bird-Brained / Feathers”
Job Description
An upcoming theatre production titled Bird-Brained / Feathers is seeking passionate and creative crew members to join the production team. This opportunity is ideal for theatre professionals and emerging creatives interested in gaining hands-on experience in live stage production and collaborative storytelling.
Job Responsibilities
- Support the technical and creative execution of the theatre production
- Collaborate with directors, performers, and production staff
- Assist with rehearsals, technical preparation, and live performances
- Maintain professionalism throughout the production process
- Contribute to a smooth backstage and technical operation
Requirements
- Experience in theatre production or live events preferred
- Open crew positions include:
- Stage Manager
- Lighting Designer
- Sound Designer
- Prop / Costume Designer
- Strong teamwork and communication skills
- Ability to work in a collaborative creative environment
- Passion for theatre and live performance production
Compensation
- Unpaid opportunity
- Negotiable stipend if the production becomes profitable
- Professional theatre production experience
- Opportunity to collaborate with creative industry professionals
Assistant for Entertainment Publicity and Brand Management Team
Job Description
A fast-growing entertainment publicity and brand management company is now hiring an Assistant to support daily operations in Atlanta or Los Angeles. This opportunity is ideal for motivated individuals interested in entertainment, branding, media, and creative project coordination.
The role requires strong organizational skills, professionalism, and the ability to thrive in a fast-paced environment while supporting publicity, brand management, and administrative efforts.
Job Responsibilities
- Assist with daily operations and team coordination
- Support entertainment publicity and brand management projects
- Help organize schedules, communications, and administrative tasks
- Collaborate with team members on creative and business initiatives
- Maintain professionalism while managing multiple responsibilities
Requirements
- Must be based in Atlanta or Los Angeles
- Reliable transportation required
- Strong communication and organizational skills
- Professional, resourceful, and detail-oriented attitude
- Ability to multitask in fast-paced work environments
- Interest in entertainment, branding, and media preferred
Compensation
- Opportunity to gain experience in entertainment publicity and branding
- Professional networking and career growth opportunities
- Collaborative and creative team environment
- Hands-on experience in media and entertainment operations