Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company’s success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers’ need for service excellence and are committed to it.
Job Summary
The Manager, Leagues, is a key member of the sports complex team at Canlan Sports, taking ownership of the registration, management, and effective delivery of Adult Leagues, including the Adult Safe Hockey League (ASHL), as well as providing operational support for Youth Leagues, including the Youth Hockey League (YHL). Providing leadership, initiative, and a strong business acumen, this role ensures that Canlan Sports’ recreational leagues deliver on a value proposition built around a reliable, safe, and fun customer experience.
Position Requirements
- Light travel may be required on an annual basis for team meetings or conferences.
Accountabilities
Primary Areas Of Accountability For The Role Include
- League Management: Effectively managing registrations, divisional parity, scheduling, and building the necessary relationships to deliver a best-in-class customer experience.
- Customer Acquisition + Retention: In-market expert who can identify opportunities to build new divisions and acquire new teams, while maintaining high levels of annual retention.
- Staff Leadership: Ability to work effectively with complex teammates, while hiring and managing a team of qualified conveners, referees, and timekeepers.
- Flexible Work Schedule: Ability to maintain a flexible work schedule, which includes a combination of daytime, evening, and weekend work.
Leadership Competencies and Responsibilities
- Adult Safe Hockey League (ASHL) + Adult League Management and Execution
- Plans surface allocation and league capacities based on customer demand, surface optimization, and the potential for strategic growth
- Utilizes proprietary technology to develop equalized schedules that promote parity for all participating teams at all designated sports complexes.
- Manages a team of conveners and game officials to ensure that the product is consistently executed at a high level.
- Attentive to the needs of the league throughout the season, understanding the priorities and key tasks associated with the start-up of the league, the in-season execution, playoffs, and transition to the next season
- As assigned by the Sports Complex General Manager, scheduled for on-site convening as a component of the weekly duties; as well as manager-on-duty shifts, as required.
- Annually reviews and updates the rule book to govern gameplay and manages the league in-line with the established processes.
- Develops evaluation procedures for game officials to ensure that standards and expectations are being met, or taking any necessary corrective action.
- Manages a thorough competitive analysis to understand market trends, retention metrics, and reasons for teams not returning to participate in the league.
- As required, participates on designated committees or task forces that help improve the operational efficiency of the league (e.g. Rule Changes, Discipline)
- Ability to respond to and troubleshoot urgent issues outside of standard working hours.
- ASHL Tournaments Delivery
- Under direction from the Product Managers, and as necessary, working collaboratively with the Manager, ASHL Tournaments and Affiliate Leagues, works with designated team members to schedule a team of conveners and game officials that ensure that ASHL and Adult Tournaments are consistently executed and delivered at a high level.
- Youth Hockey League (YHL) Delivery
- Subject matter expert in league operations, assisting the Manager, Youth Leagues and Programs in the delivery of best-in-class youth league experiences.
- Uses established technology platforms and best practices to ensure that convener and game official scheduling maximizes operational efficiencies between Youth and Adult league programming at the sports complex.
- Ensures that game scheduling, and any adjustments to the ice-flow are done with the intention to maximize ice optimization.
- Serves an escalatory resource for suspensions, customer disputes, providing meaningful customer resolution.
- Provides recommendations, feedback, and customer intelligence to the central team to help improve future league programming.
- Sales and Customer Relationship Development
- Takes ownership of participant registrations, communication with team reps, achieving retention targets, and driving growth of new participants.
- Displays a strong degree of comfort in selling scenarios while maintaining confidence and professionalism in such environments.
- Works with the Marketing team and the Product Manager to develop robust campaigns that satisfy the needs and objectives of league programming.
- Supports marketing campaigns with a personalized approach, leveraging e-mail and phone calls to drive retention and create organic growth with new participants.
- Develops and maintains relationships with local sports organizations and strategic partners to create new channels of opportunity.
- Team Development and Conflict Management
- Works with the Product Manager, Adult Leagues and Tournaments to understand goals and objectives of the department and prioritize them, accordingly.
- In collaboration with the Product Manager, Adult Leagues and Tournaments, develops, implements, and executes standard operating procedures and organizational playbook.
- Demonstrates leadership and provides direction for conveners, ensuring that their training and development is prioritized and is reflected in the standard of execution.
- Has a customer-focused attitude and instills that in the team to ensure that customer service expectations are always a priority.
- Works with Canlan Sports’ Customer Contact Centre to effectively manage customer inquiries in a responsive manner, as required.
- Has a pragmatic and balanced approach in managing any potential conflict, proactively resolving concerns and escalating issues, if required.
- Innovation and Product Development
- In collaboration with the Product Manager, implements goals and priorities that focus on innovation and the improvement of league programming.
- Identifies potential tournament opportunities that may exist within a local market.
- Works with Canlan Sports’ in-house Tournaments team to provide expertise and knowledge that may improve our products and services.
- Manage Financial Accountabilities and Administrative Requirements
- Implements, delivers, and achieves the accountabilities of the Annual Operating Plan’s revenue targets, expense management, identifying variances, and applying corrective measures as necessary.
- Manages month-end reporting procedures and provides subject matter expertise in the development of revenue and expense forecasts.
- Payroll management for all direct reports, including the submission of relevant documents (e.g. Action Forms); as well as relevant payments to independent contractors (e.g. game officials)
- Leads the team to ensure that accounts receivables are collected in accordance with established timelines.
- Hiring lead for Conveners and Game Officials (Referees, Timekeepers), executing hiring best practices, developing recruitment channels, conducting interviews, and managing direct reports in accordance with organizational guidelines.
Key Relationships
This individual will build strategic relationships with others to advance the success of Canlan Sports organization as a whole.
- Conveners, Referees, Timekeepers
- Sports Complex General Managers
- Product Manager, Adult Leagues and Tournaments
- Product Manager, Youth Leagues and Tournaments
- Additional Sports Complex Team Members
- Additional League and Tournament Managers
Qualifications and Education
- Diploma or Degree in Sports, Business, Recreation, or Facility Management or a combination of relevant work experience and education.
- Experience managing a hockey league or working in a league programming environment.
- Completion of any relevant certificate programs may be considered an asset.
- Proof of valid certifications listed above is required
Abilities, Attributes and Experience
- Three (3) to Five (5) years of successful experience in a sports related business in a supervisory position.
- Demonstrated computer and technology skills (e.g., Microsoft Office, Stats Programs, CRM)
- Knowledge and understanding of marketing and communications campaigns would be considered an asset.
- Strong, demonstrated knowledge of hockey leagues, tournaments, operating procedures, and best practices.
- Proven ability to multi-task and balance priorities in a fast-paced environment.
- Diligent communicator who’s able to leverage e-mail, internal channels (e.g., Microsoft Teams), and phone calls to connect with internal and external stakeholders.
- Creative and innovative approach to product execution and future growth opportunities.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices.
Canlan Sports
Related jobs:
Job Description:
Join the creative team behind Something Greater, a hybrid drama/music video student thesis project by director Brett Kilheffer, featuring music from Josh Kain. This 8-minute short film blends cinematic storytelling with music video aesthetics and explores themes of redemption, addiction, fatherhood, and second chances.
The production takes place in the LA area and is looking for passionate, collaborative crew members interested in working on an emotionally resonant, visually rich student film.
Job Responsibilities:
-
Production Designer: Provide vision and create environments that reflect the mood and story.
-
BTS Photographer: Capture high-quality behind-the-scenes content.
-
Set Dresser: Help build and dress sets for each scene.
-
Grips: Assist with rigging, setup, and support for the camera and lighting departments.
-
Production Assistant (PA): Support all departments and help ensure smooth operations on set.
Requirements:
-
Availability from June 18 to 22
-
Based in or able to work locally in the LA area
-
Resume and/or reel required for Production Designer and BTS Photographer roles
-
Enthusiastic team player with a collaborative spirit
Compensation:
-
Copy/Credit/Meals
-
Unpaid (Student Thesis)
Job Description
A mini-documentary rooted in a powerful family history is seeking passionate crew members to join a meaningful low-budget project. The film will explore the legacy of Dr. James Still, a Black doctor known as “the doctor of the pines,” and William Still, a pivotal figure in the Underground Railroad and a supporter of Harriet Tubman. This intimate and historical storytelling piece needs creative collaborators who are eager to bring depth and authenticity to Black history through documentary filmmaking.
Job Responsibilities
-
Set up and operate cameras for on-location interviews and B-roll
-
Manage lighting equipment to ensure proper tone and mood for various scenes
-
Execute color correction and grading to achieve consistent visual storytelling
-
Edit raw footage into cohesive and emotionally resonant segments
Requirements
-
Prior experience in documentary production preferred
-
Strong interest in historical and cultural storytelling
-
Ability to work with minimal resources and maintain quality
-
Collaborative spirit and creative problem-solving skills
-
Access to personal equipment is a plus
Compensation
-
Low-budget production (passion project)
-
Meals and credit provided
-
Ideal for individuals looking to build a meaningful portfolio
Job Description
A surreal, festival-driven psychological horror short film is seeking dedicated crew members to help bring an intense, symbolic story to life. Titled Lost in Nightmares, this indie project explores grief, obsession, and fractured reality through striking visual storytelling. Ideal for creatives looking to gain IMDb credit, portfolio material, and experience with meaningful, genre-defying work.
Job Responsibilities
Grip:
-
Assist with camera support and lighting setup
-
Ensure safe and efficient execution of technical on-set operations
Assistant Director (AD):
-
Oversee on-set scheduling and crew coordination
-
Maintain workflow and ensure production stays on track
Script Supervisor:
-
Track continuity, script changes, and scene coverage
-
Work closely with the director to ensure script integrity during filming
Requirements
-
Passion for indie film and surreal storytelling
-
Collaborative and punctual team player
-
Previous experience preferred but not mandatory
-
Must be available for shoot dates (TBD)
-
Strong interest in building portfolio content and film festival exposure
Compensation
-
Unpaid role
-
IMDb credit
-
On-set meals provided
-
Portfolio-building opportunity on a stylized, cinematic short
Job Description
A stylized narrative short film production in Los Angeles is seeking a 1st Assistant Director and a Grip to join the overnight shoot crew. This unpaid opportunity offers valuable experience and creative collaboration with a passionate team on an artistic project. Ideal for crew members looking to build their portfolios and gain set hours.
Job Responsibilities
Assistant Director (1st AD):
-
Oversee shoot schedule and manage on-set coordination
-
Keep production on track and support communication between departments
-
Lead call times and ensure team readiness throughout the night
Grip:
-
Support camera and lighting departments with gear setup and movement
-
Ensure safety on set during technical operations
-
Assist with rigging, stands, and general production needs
Requirements
-
Available overnight June 10–11, from 6 PM to 3 AM
-
Based in or able to work in Los Angeles
-
Enthusiastic and collaborative mindset
-
Prior experience on set preferred
Compensation
-
Unpaid (credit and portfolio material provided)
-
Opportunity to work on a stylized narrative film project
-
Gain hands-on production experience with a dedicated crew
Job Description
A commercial production is hiring experienced, local crew members for a one-day shoot in Blacksburg, Virginia. The shoot will take place across two locations and is open only to local hires. This is a great opportunity for professionals in lighting, camera, and production to work on a fast-paced commercial set.
Job Responsibilities
-
Execute lighting setup and support on set (Gaffer/Lighting Technician)
-
Manage camera focus and assist with lens changes and gear (1st AC)
-
Support general production operations, errands, and crew coordination (PA)
-
Ensure timely arrival and efficient execution of tasks
Requirements
-
Local to Blacksburg, VA
-
Relevant on-set experience in assigned role
-
Production Assistants must have a personal vehicle
-
Availability for the full shoot day
-
Reel and gear list preferred (if applicable)
Compensation
-
Gaffer/Lighting Technician: $550/day
-
1st Assistant Camera (1st AC): $400/day
-
Production Assistant (PA): $375/day
Job Description
A captivating psychological horror short film is looking for three motivated and reliable Production Assistants to support various departments during filming. Titled LOST IN NIGHTMARES, the project explores themes of grief and obsession in a surreal and emotionally gripping story. This is an excellent entry-level opportunity for those looking to gain hands-on experience in film production and earn IMDb credit.
Job Responsibilities
-
Assist with on-set logistics including setup, takedown, and organization
-
Support crew members across departments (camera, art, wardrobe, etc.)
-
Help manage crowd control, background talent, and equipment
-
Run errands and perform general tasks as directed by AD or UPM
-
Maintain a positive, can-do attitude throughout the shoot
Requirements
-
No prior experience required, but on-set familiarity is a plus
-
Ability to follow instructions and adapt quickly to changing needs
-
Strong communication and teamwork skills
-
Must be punctual, dependable, and energetic
-
Available for filming in Miami, FL from August 8–10
Compensation
-
IMDb credit
-
Meals provided on set
-
Valuable on-set experience and networking opportunity
Job Description
A visually bold and emotionally intense psychological horror short film is seeking a skilled Grip to support the camera and lighting departments on set. Titled LOST IN NIGHTMARES, the project tells a chilling story of grief and obsession as reality unravels. This is a great opportunity to contribute to the visual impact of a high-concept indie film while gaining IMDb credit.
Job Responsibilities
-
Set up, adjust, and strike lighting and rigging equipment
-
Assist camera team with movement, stability, and support gear
-
Ensure safe handling of equipment throughout the shoot
-
Collaborate with the Director of Photography and Gaffer
-
Respond quickly to on-set technical and physical needs
Requirements
-
Previous experience as a Grip or strong familiarity with grip duties
-
Understanding of lighting rigs, flags, dollies, and grip tools
-
Ability to lift and move equipment safely and efficiently
-
Team player with a proactive attitude on set
-
Availability for filming in Miami, FL from August 8–10
Compensation
-
IMDb credit
-
Meals provided on set
-
Portfolio-building opportunity on a high-visual-impact film
Job Description
A gripping new psychological horror short film is now casting for a detail-oriented Script Supervisor. The project, LOST IN NIGHTMARES, explores the descent into obsession and fractured reality following a personal tragedy. The ideal candidate will ensure continuity, accuracy, and clear documentation across all scenes while supporting the director in tracking the story’s progression throughout production.
Job Responsibilities
-
Maintain detailed continuity notes on props, wardrobe, blocking, and timing
-
Track script changes and ensure consistency across takes
-
Record shot timings and take notes for the editor
-
Collaborate closely with the director, camera department, and editor
-
Create and maintain a daily script report for production
Requirements
-
Previous experience as a Script Supervisor or familiarity with the role
-
Strong attention to detail and organizational skills
-
Ability to work long hours on set and adapt quickly to changes
-
Effective communication and a collaborative attitude
-
Available for filming in Miami, FL from August 8–10
Compensation
-
IMDb credit
-
On-set meals provided
-
Access to footage for reel or portfolio building
Job Description
An upcoming psychological horror short film is seeking a driven and organized 1st Assistant Director (1st AD) and/or Unit Production Manager (UPM) to join the crew. The film, LOST IN NIGHTMARES, tells a dark and gripping story of grief, obsession, and fractured reality. This is an opportunity for a highly motivated individual to manage on-set logistics and support the director in executing a visually intense and emotionally powerful production.
Job Responsibilities
-
Break down the script and create a detailed shooting schedule
-
Coordinate daily shoot logistics, call sheets, and time management
-
Act as the primary liaison between the director and crew on set
-
Manage crew coordination and keep the production on track
-
Support pre-production planning and ensure smooth execution during filming
Requirements
-
Prior experience as a 1st AD, UPM, or similar role in film production
-
Excellent time management, communication, and leadership skills
-
Ability to work under pressure and problem-solve on the fly
-
Knowledge of Miami, FL locations is a plus
-
Must be available for filming August 8–10 in Miami
Compensation
-
IMDb credit
-
Meals provided on set
-
Access to footage for professional reel and portfolio
Job Description
A visionary short film titled LOST IN NIGHTMARES is searching for a talented and resourceful Production Designer / Art Director / Props Coordinator. This psychological horror project explores obsession and grief through a surreal lens. We’re looking for a creative collaborator who can help craft the film’s visual world—from eerie set pieces to emotionally charged spaces—supporting the director’s unique vision.
Job Responsibilities
-
Design and oversee the overall visual look of the film
-
Collaborate with the director and cinematographer to achieve a consistent tone and mood
-
Source, build, and manage props, set dressing, and design elements
-
Coordinate with wardrobe and makeup departments for cohesive styling
-
Work within budget constraints and creatively solve production design challenges
Requirements
-
Prior experience as a Production Designer or Art Director in film or theater
-
Strong eye for detail and understanding of horror/surreal aesthetics
-
Ability to work efficiently within a small, focused crew
-
Portfolio or images of past work (required)
-
Availability for on-location shoot in Miami, FL (August 8–10)
Compensation
-
IMDb credit
-
Meals provided on set
-
Portfolio footage for future opportunities
Job Description
A bold psychological horror short film is casting a creative and detail-driven Costume Designer / Wardrobe Stylist to develop the visual identity of its characters. LOST IN NIGHTMARES tells a chilling story of a man unraveling in grief and obsession. This is a unique opportunity to help shape the eerie tone and surreal aesthetic of a character-driven narrative.
Job Responsibilities
-
Design and coordinate costumes in line with the film’s emotional and psychological themes
-
Collaborate with the director and production designer to build cohesive character looks
-
Source, create, and alter wardrobe pieces as needed
-
Maintain costume continuity throughout the shoot
-
Oversee fittings and ensure wardrobe readiness each shooting day
Requirements
-
Experience as a costume designer or wardrobe stylist on film or theater projects
-
Strong creative eye and understanding of color, symbolism, and period styles
-
Ability to work within a limited budget and think resourcefully
-
Portfolio or previous work samples required
-
Available to work in Miami, FL from August 8–10
Compensation
-
IMDb credit
-
Meals provided on set
-
Footage for portfolio or reel enhancement
Job Description
A surreal psychological horror short film is now casting a skilled Makeup Artist with strong SFX experience to bring emotional and visual depth to its characters. Titled LOST IN NIGHTMARES, the story explores the unraveling psyche of a man haunted by grief and hallucination. If you’re passionate about creating character-defining looks and subtle-to-intense horror effects, this role is your canvas.
Job Responsibilities
-
Design and apply character-appropriate makeup looks for a range of emotional and physical states
-
Create subtle and dramatic SFX makeup to support the horror aesthetic
-
Collaborate with the director, costume designer, and production team on cohesive visuals
-
Maintain continuity and touch-ups throughout shooting days
-
Ensure cleanliness and organization of all tools and materials on set
Requirements
-
Experience in both standard and SFX makeup for film or theater
-
Portfolio showcasing past work, especially horror/SFX looks
-
Ability to work efficiently under time constraints
-
Excellent attention to detail and creative problem-solving
-
Availability to work on-location in Miami, FL from August 8–10
Compensation
-
IMDb credit
-
Meals provided on set
-
Portfolio material for future gigs