Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It’s about people, planet, and passion.
As the Director of Operations, you are passionate about financial success, building high performing teams through values-based leadership. You will cultivate new revenue-driving strategic partnerships with mission-aligned companies who share our purpose of enabling aspiring minds to make their difference in the world.
The role will also actively seek new ideas, understand, and evaluate new initiatives through strong analysis, supporting materials and proposals that ensure Yugo remains a market leader and shape future success.
This is a dynamic, entrepreneurial role in which you will work with partners to create market scalable programs that benefit our Yugoers and students, drive brand awareness resulting in sales and revenue growth.
Strategic Objectives include:
- Develop and lead a high performing team that will execute on world class leadership, detailed financial management and student satisfaction.
- Drive NOI growth through improved topline performance, prudent expense management creating asset value.
- Driving accountability throughout the spaces on revenue generation, leasing, expense management and student satisfaction.
- Deliver on revenue and expense goals based on annual business plans.
Key Responsibilities
- Lead a team of world class Regional Property Managers in delivering on Yugo values, financial performance, facilities management, and student satisfaction.
- Responsible for ensuring management and adherence of property level budgets to meet asset and investment expectations creating asset value.
- Deliver annual operating budgets and forecasts, collaborating with sister business GSA for final agreements and approval.
- Ensure in year business plans for all assets within the region are achieved or improved, with GOI, Opex and NOI financial metrics achieved. Identify trends and recommend strategies to address any challenges early.
- Responsible for the monthly evaluation of income and expense reconciliations. Partner with finance leads to understand any variances.
- Maximize asset value through strategic analysis of revenue generation opportunities, expense management, facilities management and capital expenditures.
- Monitor outstanding debt to ensure that timely follow-up and receipt of outstanding collections are prioritized.
- Champion Balanced Score Card (BSC) metrics through accountability and engagement to ensure KPI’s and business performance is prioritized.
- Ensure application and consistency of policies and procedures across the portfolio.
- Develop leadership competencies within their direct and indirect reports
- Strategically lead and execute succession planning initiatives and review process in line with Yugo expectations.
- Drive student experience and delivery of student satisfaction, enhancing reputation. Ensure that teams are achieving NPS targets and improving YoY.
- Execute all responsibilities against the Yugo Management Agreement (YMA).
- Involved in the creation and revision of standard operating procedures which will optimize operations, reduce costs, and ensure a consistent delivery experience, based on the changing needs within operations.
- Responsible for the successful onboarding and mobilization of new property acquisitions.
- Nurture existing University/College relationships whilst also seeking to establish new relationships with education providers for the benefit of the business.
- Provide ongoing feedback to the management team to drive a high-performance culture and teams, driving strong student satisfaction (customer), people and financial performance.
- Support the employee experience and engagement through learning and development, career advancement, wellness and diversity and inclusion cultural activities.
- Represent Yugo with clients, education providers, regulatory authorities, and shareholders in the best interests of the business always.
- Create an environment of collaboration and urgency between functional departments to deliver operational excellence.
- Travel to properties and home office on a regular basis to ensure operational excellence.
- Develop strategies and implement continuous value-oriented improvements to customer satisfaction/NPS results.
- Collaborate with business excellence team to support testing, implementation and refinement of systems and processes.
- Clear and regular reporting on student performance and student ‘live your best life’ program, identifying opportunities for marginal and major improvements.
KPI’s
- Meet portfolio balanced scorecard goals including NOI, GOI, Debt, Training Compliance, NPS, Employee Turnover and Facilities Audits
- Reduce employee vacancy and turnover by 5%
- Student satisfaction through NPS score > 10%
- Meet budgeted occupancy targets
Experience and Knowledge
Essential:
- Bachelor’s degree, preferably in business or related field.
- Minimum of 10 experience in property management preferably in student housing.
- Minimum of 5 years experience in Director level role within property management, preferably student housing.
- Proficient in property management CRM, preferably Entrata
- Proven ability to lead through values based initiatives and accountability
- Exceptional organization and problem solving skills
- Superior financial acumen with revenue, expenses, P&L and strategic planning.
- Knowledge of regulatory requirements related to student housing including but not limited to Fair Housing.
- Excellent interpersonal and conflict resolution skills
- Proven ability to generate revenue growth through creative and strategic initiatives.
- Ability to build relationships with individuals with diverse personalities and styles and at different levels of seniority, from assistants to C-level corporate leadership.
- Ability to thrive in a fast-paced environment and can prioritize while working under multiple deadlines.
- Excellent problem solving and negotiation skills; ability to effectively collect, analyze, organize, distil and present information.
- Excellent written and oral communication skills
- Self-motivated; ability to lead projects independently from concept to completion.
- Ability to travel to domestic and international locations.
- Proficient in PowerPoint, Excel and Microsoft Word
Desirable:
- Experience in global markets
- Knowledge and working relationships with Universities or Educational organizations.
- Additional languages: Spanish, German, Chinese, Japanese
- Experience in Public & Private Partnership structures
- Experience with corporate foundations.
What else?
If you are a dedicated and passionate leader who embodies our company values of being bold, real, true and open, we encourage you to apply for the Director of Operations position. Join us in creating an exceptional student housing experience and shaping the future of our student residents.
This job description serves as a guideline, this list of responsibilities is not intended to be exhaustive and other requests commensurate with the role may be made of you from time to time. This is a client-facing, commercial role and, therefore, requires a degree of flexibility in terms of location, days and hours worked. From time to time, domestic and international travel and entertaining will be required as well as flexibility against acute deadlines when deals are on the line.
The Yugo team is a force for good, our mission is to harness this passion to deliver an extraordinary living experience that supports the transition to and from student life.
GSA – Global Student Accommodation
Related jobs:
Creative Professionals Casting for Production Team Roles
Job Description
A growing production team is seeking experienced and creative professionals to join upcoming projects. This opportunity is ideal for talented individuals in the fashion and media space who are passionate about collaborating on high-quality visual productions and bringing creative visions to life.
Job Responsibilities
- Collaborate with the creative team on production projects
- Execute professional work in your specialized role (wardrobe, makeup, hair, or videography)
- Contribute to the overall visual style and direction of productions
- Maintain professionalism and creativity on set
Requirements
- Experience in one of the following roles: wardrobe stylist, makeup artist, hair stylist, or videographer
- Strong portfolio or body of work
- Creative mindset with attention to detail
- Ability to collaborate in a team environment
- Professional communication and reliability
Compensation
- Paid opportunities (rate varies by role and project)
- Ongoing collaboration potential
- Opportunity to work on creative productions and expand your portfolio
Job Description
A production team is casting a personal assistant role for a celebrity client as part of an upcoming vertical digital series. This opportunity is ideal for individuals with real personal assistant experience or actors who can convincingly portray the role on camera. Selected talent may appear in a digital show, showcasing both personality and professionalism.
Job Responsibilities
- Portray or perform duties of a personal assistant for a celebrity client on camera
- Participate in on-camera interviews and filming for a digital series
- Demonstrate strong communication, organization, and adaptability
- Collaborate with the production team during filming
- Bring personality and authenticity to the role
Requirements
- Must be comfortable appearing on camera
- Open to both experienced personal assistants and actors
- Strong personality and ability to engage on screen
- Excellent communication and interpersonal skills
- Must be reliable and professional
Compensation
- Compensation details provided upon selection
- Opportunity for on-camera exposure in a digital series
- Potential for future casting opportunities
Film Crew Positions for Los Angeles Production
Job Description
A Los Angeles-based production is hiring multiple crew members for an upcoming shoot. This is a great opportunity for experienced and aspiring film professionals to join a collaborative team and contribute to a high-quality project across various departments.
Job Responsibilities
- Perform duties specific to your crew role (hair, wardrobe, lighting, props, production support, etc.)
- Collaborate with the production team to ensure smooth operations on set
- Follow direction from department heads and production leads
- Maintain professionalism and efficiency during filming
Requirements
- Open to non-union crew members
- Experience in your respective department preferred
- Strong work ethic and ability to work in a fast-paced environment
- Available for scheduled shoot dates
- Able to collaborate effectively with a team
Compensation
- MU&H Artist: $600–$1,200/day
- Assistant Wardrobe Stylist / Props: $300/day (3 hours)
- Gaffer (with grip truck): $1,500–$2,500/day
- Gaffer: $500–$1,000/day
- Set Designer: $500–$1,500/day
- Props: $500–$800/day
- Casting Wrangler: $200–$300/day (4 hours)
- Production Assistant: $100–$200/day (3 hours)
- Runner: $100–$200/day (3 hours)
Job Description
A vertical production filming in Georgia is seeking experienced and reliable crew members to join an upcoming project. This is a great opportunity for skilled professionals to collaborate on a fast-paced production and contribute to a dynamic creative team. The production is looking to fill multiple key crew positions.
Job Responsibilities
1st Assistant Director (1st AD):
- Oversee daily production schedules and ensure timely execution
- Coordinate between departments to maintain workflow efficiency
- Assist the director in managing set operations
Costume/Wardrobe Key:
- Manage wardrobe continuity and organization
- Prepare and maintain costumes for cast members
- Collaborate with production to ensure wardrobe aligns with creative direction
Prop Master:
- Source, organize, and maintain all props used during production
- Ensure props are available and properly placed for each scene
- Work closely with the director and production team for accuracy and continuity
Requirements
- Prior experience in the respective crew role
- Strong organizational and communication skills
- Ability to work efficiently in a fast-paced production environment
- Team-oriented mindset with a professional attitude
- Must be reliable and punctual
Compensation
- $400 per day
Job Description:
A production company is seeking experienced local crew members for an upcoming commercial photoshoot for a major brand. This project will take place in the greater New Orleans area and is looking for skilled professionals across multiple departments to support a high-quality commercial production.
Job Responsibilities:
- Assist in the execution of a commercial photoshoot production
- Perform duties specific to your role (production, lighting, sound, wardrobe, or makeup)
- Collaborate with the production team to ensure a smooth and efficient shoot
- Maintain professionalism and adhere to production schedules
- Provide personal equipment if required (for applicable roles such as Sound Mixer)
Requirements:
- Must be local to New Orleans, Louisiana
- Prior experience in your respective crew role
- Strong teamwork and communication skills
- Availability for the scheduled shoot
- Sound Mixers must provide their own gear and equipment list
Roles Available:
- Production Assistant (PA)
- Make-Up Artist
- Wardrobe Assistant
- Gaffer
- Key Grip
- Sound Mixer
Compensation:
- Production Assistant (PA): $300/day
- Make-Up Artist: $500/day
- Wardrobe Assistant: $400/day
- Gaffer: $500/day
- Key Grip: $500/day
- Sound Mixer: $750/day
Job Description
Jack Outside The Box Co. is seeking crew members for an upcoming production in Running Springs, California. This is a crew call for multiple on-set roles across production, camera, sound, and styling departments.
Job Responsibilities
- Collaborate with the production team on set
- Perform duties specific to assigned role
- Assist in maintaining smooth production workflow
- Support creative and technical execution of the project
Available Positions
- Hair & Makeup Artist
- Costume Designer
- Wardrobe / HMU Production Assistant
- Camera PA(s) / Gaffers (2 positions)
- Sound PA
- Additional Production Assistants (2 positions)
- Script Supervisor
- BTS Photographer
- BTS Videographer
Requirements
- Relevant experience for the role you are applying for
- Ability to work on set in a collaborative environment
- Resume, reel, or portfolio preferred
Compensation
- Not specified
Film Crew Members for Short Film Production
Job Description
An upcoming short film is now hiring crew members for a compelling narrative project centered on family, identity, and emotional discovery. This is a great opportunity for passionate creatives to collaborate on an intimate, story-driven film. The production is seeking dedicated crew professionals across multiple departments to help bring this vision to life on set.
Job Responsibilities
-
Support various departments including camera, lighting, and production
-
Collaborate closely with the director and production team
-
Execute assigned tasks efficiently during pre-production and filming
-
Maintain professionalism and teamwork on set
-
Assist in creating a smooth and organized production environment
Requirements
-
Open to individuals with experience or strong interest in film production
-
Available for scheduled shoot dates
-
Strong teamwork and communication skills
-
Ability to work in a fast-paced, creative environment
-
Passion for storytelling and independent film
Compensation
-
Opportunity to gain hands-on experience in a short film production
-
Build professional credits and expand your portfolio
-
Collaborate with a creative film team
Job Description
An upcoming feature film is assembling a production crew for the The Back Nine, a character-driven golf comedy set within the competitive world of amateur tournament play. The story explores the high-pressure environment of amateur golf, where egos are big, patience runs thin, and one bad swing can change everything.
Writer and director Rob Mabry, known for The Legend of El Chupacabra, is building a passionate Texas-based production team for a summer shoot. The production is seeking both experienced and emerging crew members who are interested in collaborating on a fast-paced, well-organized independent film project.
Job Responsibilities
Crew members will contribute to various aspects of production depending on the department selected. Responsibilities may include:
-
Assisting with daily film production tasks within the assigned department.
-
Collaborating with the director, producers, and department leads.
-
Supporting production logistics and maintaining an efficient workflow on set.
-
Helping maintain professional production standards during filming.
-
Assisting with creative and technical elements required for a feature film shoot.
Requirements
The production is seeking crew members for the following departments:
-
Assistant Directors
-
Camera Department (ACs, Camera Operators, DIT)
-
Grip & Electric
-
Production Sound
-
Art Department / Set Dressing
-
Hair & Makeup
-
Wardrobe
-
Script Supervisor
-
Production Assistants
-
Behind-the-Scenes Photo/Video
-
Social Media Manager
Additional qualifications include:
-
Ability to work collaboratively on an independent film production.
-
Comfortable working in a fast-paced and creative environment.
-
Ability to work on location at a physically demanding setting such as a golf course.
-
Film set experience is a plus, but passionate individuals willing to learn are encouraged to apply.
-
Must be able to work locally in San Antonio, Texas.
Compensation
This is an independent production. Final compensation will depend on crowdfunding and sponsorship funding currently underway.
Film Production Crew Members
Job Description
A feature film production is seeking skilled crew members to join an upcoming project filming in San Diego. This opportunity is ideal for experienced film professionals looking to collaborate on a feature-length production. The project is currently building its core crew across several departments, offering a chance to contribute to the filmmaking process from pre-production through principal photography.
Job Responsibilities
-
Assist with daily production tasks within your assigned department
-
Collaborate with the director, producers, and department heads to execute production goals
-
Support on-set operations including equipment setup, wardrobe, makeup, props, and camera preparation
-
Maintain professional communication and workflow with the production team
-
Ensure efficiency and organization during filming and production preparation
Requirements
-
Experience in film production or a specialized crew department
-
Positions available include assistant director roles, camera assistants, makeup, hair, costume design, set decoration, production design, grips, sound crew, prop department, and wardrobe team
-
Ability to work collaboratively in a fast-paced film set environment
-
Strong organizational and communication skills
-
Must be able to work in San Diego
Compensation
-
Opportunity to work on a feature film production
-
Professional networking and film production experience
-
Collaborative experience with an independent film team
Job Description
A production team is seeking men to portray dock workers in an upcoming filmed scene requiring basic stunt performance. This opportunity is open to individuals who have some stunt experience and are comfortable performing physical action sequences on camera.
Selected talent will help bring realism and energy to a dockside scene by performing choreographed movements under the guidance of the stunt coordinator and production team. Performers should be physically capable, attentive to safety instructions, and able to follow direction throughout the filming process.
Job Responsibilities
-
Portray dock workers in an action-based scene
-
Perform basic stunt movements under the supervision of the stunt coordinator
-
Follow choreography and direction from the production team
-
Maintain awareness of safety procedures during stunt sequences
-
Work collaboratively with other cast members and crew on set
Requirements
-
Male talent with some stunt experience
-
Physically capable of performing action or stunt-related movements
-
Comfortable performing on camera in a fast-paced production environment
-
Ability to follow safety instructions and choreography
-
Reliable, professional, and punctual for the production schedule
Compensation
-
$400 for approximately 6 hours of work
-
Opportunity to perform in a professionally produced scene with stunt coordination
-
On-set experience working with a professional film production crew
Job Description
An independent film production is seeking experienced crew members to join the team for an upcoming project. The production explores themes of love, loss, betrayal, and restoration, and aims to bring together a passionate team of creatives dedicated to high-quality storytelling.
The team is currently looking to fill several key crew positions across multiple departments. This is a great opportunity for film professionals who want to collaborate on a meaningful production and contribute their skills to an engaging independent project.
Job Responsibilities
-
Assist in the production of the film in your assigned crew role
-
Collaborate closely with the director, producers, and other crew members
-
Support on-set operations including camera, lighting, production, and continuity
-
Ensure tasks are completed efficiently and professionally during filming
-
Maintain clear communication and teamwork throughout the production
Requirements
-
Prior film or television production experience preferred
-
Ability to work collaboratively in a fast-paced production environment
-
Strong organizational and communication skills
-
Professional attitude and reliability on set
-
Relevant experience depending on the specific crew position
Open Crew Positions
-
Production Assistants (PA)
-
Gaffer
-
Makeup Artist
-
Script Supervisor
-
Director of Photography (DP)
-
Assistant Director (AD)
-
Additional crew roles may also be considered
Compensation
-
Compensation details will be discussed with selected crew members
-
Opportunity to gain experience on an independent film production
-
Networking and collaboration opportunities within the film industry
Job Description
A Los Angeles City College (LACC) student production is seeking volunteer crew members for an upcoming short film project filming in the Los Angeles area. The production is scheduled for a 1–2 day shoot on March 21–22, with locations expected around Los Angeles and Whittier.
The film follows an informant who delivers a final data drop to clear her name, only to realize she has given it to an impostor. Forced to partner with the real agent, she must race to recover the stolen drive before losing her only chance at freedom.
This opportunity is ideal for filmmakers looking to gain on-set experience, collaborate with other creatives, and add a project to their reel. Participants will receive copy, credit, and meals.
Job Responsibilities
-
Assist in production roles depending on assigned crew position
-
Collaborate with the director and production team during filming
-
Support filming logistics and on-set operations
-
Help maintain production continuity and organization
-
Contribute creatively and technically to the project
Open Crew Positions
-
Producer / Assistant Director (AD)
-
Casting Director
-
Cinematographer
-
Script Supervisor
-
Costume Designer
-
Key Grip / Gaffer
-
Boom Operator
-
Additional production or post-production roles may also be considered
Requirements
-
Interest in film production and collaborative projects
-
Ability to work on set during the scheduled shoot dates
-
Relevant experience for the selected role is preferred but not required
-
Resume or portfolio recommended for submission
Compensation
-
Volunteer position
-
Copy, credit, and meals provided
-
Opportunity to gain experience and build a professional portfolio