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Find the latest Entertainment Careers Casting Calls and Auditions on Project Casting.

Production Types

Job Types

Skills

  • Staff / Crew

Posting on behalf of our Recruiting Partners.

Title: Tax Manager

Location: Irvine, CA – Remote Available

Industry:

  • Accounting
  • Financial Services

Well-established local CPA firm is searching for a Tax Manager and Senior to add to their growing staff. A professional, friendly work environment features a great work-life balance and the ability to either work fully remotely and live anywhere or work remotely with some in-office or client-location work assignments. They offer a very reasonable work/life balance, high base salaries and bonuses, overtime paid at time and one half for Seniors, and excellent career growth potential. Relocation and H1 visa transfer assistance are available for exceptional candidates. This firm is an excellent alternative to the extreme overtime, required travel, and office politics of national CPA firms. They will take candidates out of the national, and high-quality local CPA firms based in the U.S.

Company Profile:

We are an Entrepreneurial boutique CPA firm serving clients more effectively by providing an atmosphere of growth and excellence, up-to-date professional information, and staff continuity. In turn, that allows our professionals to look consistently beyond mere numbers and help clients identify and exploit business opportunities. We have many entertainment industry, manufacturing, distribution, and real estate clients.

Job Description:

  • Senior level position – requires an experienced tax professional with strong interpersonal skills.
  • Prepare tax returns of individuals, trusts, and partnerships/corporations
  • Assist with tax projections and researching technical issues to assist with facilitating client relationships.
  • Ability to assist in audit, review, compilation, and preparation of financial statement engagements (accounting and audit training to be provided if no previous experience).

Education and Experience:

  • BA/BS degree from an accredited college/university.
  • Active CPA license or actively pursuing certification
  • 2-7 years of tax preparation experience in a public accounting firm

Skills:

  • Punctual, reliable and detail-oriented.
  • Strong analytical and critical thinking skills to assist in identifying issues.
  • Strong communication skills to confidently communicate and converse with staff and clients.
  • Organizational skills to process all tasks efficiently and effectively.
  • Self-confidence to take the initiative to maintain a functioning work environment especially.
  • Achievement-motivated to set and surpass realistic goals.

Affinity Steps

Path Construction is seeking a qualified Accounts Payable Coordinator to join our organization out of our Arlington Heights, IL office and be part of the accounting team. We are a rapidly growing general contractor headquartered in Arlington Heights, IL with additional offices in Charlotte, NC; Scottsdale, AZ; Knoxville, TN; and Dallas, Texas with projects throughout the United States.

About Us:

Founded in 2008, Path Construction is a Chicago based general contractor providing a vast array of construction services to multiple regions throughout the country. Our expertise is very diverse and includes experience on small and large projects of many different types, including but not limited to: healthcare, multi-family, hospitality, education, retail, transportation, self-storage, senior living, water and waste treatment, convention centers, laboratories, correctional, and institutional. The main philosophy and strategy for the growth of our organization is to be on the cutting edge of all aspects of the construction process. Additionally, our unmatched customer satisfaction and, most importantly, the development and quality of our people drive our success. For more about us, please visit our website at www.pathcc.com.

Duties for an Accounts Payable Coordinator include:

  • Set-up subcontracts and purchase orders in Job Cost System
  • Ensure all Subcontractor/Suppliers invoices are submitted as required by subcontract and purchase order agreements
  • Ensure change orders are processed accurately and timely
  • Maintain Accounts Payable Database including but not limited to updating vendor information, verifying Federal Tax ID Numbers, and ensuring payments are directed to the proper remittance address
  • Scheduling and preparing checks
  • Resolving purchase order, contract, invoice, or payment discrepancies and documentation
  • Review Vendor Statements
  • Ensure all Subcontractors and Supplier Invoices are processed accurately and timely
  • Ensure proper matching Revenues and Expenses for all projects
  • Ensure Subcontractor/Suppliers Waivers of Lien are received and correct
  • Ensure Subcontractors and Suppliers are paid in accordance with contractual terms
  • Ensure all Path Compliance requirements for W-9’s, Insurance Certificates, EEO, and other documents are met by Subcontractors and Suppliers
  • Follow-up on outstanding accounts payables invoices
  • Ensure good communication with Path Vendors – calls and e-mails are responded to timely
  • Ensure compliance with sales and use tax regulations
  • Analyze project variances and ensure the team has the required information to take corrective action
  • Compile information for external auditors, as required
  • Process and distribute 1099’s annually
  • Ensure payment discounts are taken when appropriate
  • File 1099 annually with the IRS
  • Assist with special projects as requested
  • Work well with Path Team Members to ensure company goals are met for customer satisfaction, safety, and profitability

Requirements

Path Construction is looking for someone with the right skills and attitude with relevant experience and skills including:

  • A college degree in accounting/business administration is desired, but equivalent experience in these fields will be considered
  • Minimum of 2-5 years previous experience, preferably in a construction project cost environment
  • Strong attention to accuracy and detail
  • Exceptional customer service and communication skills, communicating with all levels in the organization
  • Strong PC skills including proficiency in Excel and Sage Construction CRE 300 is preferred

Benefits

  • Competitive Compensation
  • Certification Training
  • 401(k)
  • Health, Dental, Vision, Life, Long-Term and Short-Term Disability Insurance
  • Company cellphone and computer
  • Financial and Mental Health Support through a third party
  • Travel and Entertainment Discount Program

Path Construction

Our client is looking for a Design Director to join their creative team. This client creates high profile, iconic water entertainment installations around the world. As the Design Director, you will play a pivotal role in shaping the visual and artistic direction of live productions. You will lead a team of talented designers and collaborate with various creative departments to ensure that our shows deliver a one-of-a-kind experience that leaves audiences spellbound. This role requires a deep understanding of design principles, a passion for pushing creative boundaries, and the ability to manage a team of creative professionals.

Responsibilities:

  • Creative Vision: Develop and articulate the overarching creative vision for Design productions, ensuring alignment with the company’s artistic direction and brand identity.
  • Collaboration: Collaborate closely with engineers, manufacturers, product, creators, directors, and other key stakeholders to ensure that the design elements enhance the storytelling and emotional impact of each production.
  • Budget Management: Work with the production team to manage design budgets effectively while maintaining high artistic standards.
  • Research and Innovation: Stay abreast of industry trends, emerging technologies, and artistic innovations to incorporate fresh ideas into Design productions.
  • Production Oversight: Oversee the design implementation process, working closely with production teams to ensure that design concepts are executed properly.
  • Quality Control: Maintain high-quality standards throughout the design process, from concept development to execution, and ensure that designs meet safety and logistical requirements.
  • Project Management: Manage multiple projects simultaneously, balancing creative demands with deadlines and resource constraints.

Qualifications:

  • Bachelor’s degree in a relevant field (e.g., theater design, visual arts, or similar).
  • Extensive experience in design leadership roles leading teams and presenting to internal stakeholders and external clients.
  • Knowledge of Sketchup, Adobe Creative Suite (Photoshop, InDesign, Illustrator), Rhino.
  • Grasshopper knowledge a plus.
  • Ability to sketch or hand draw concepts and designs required.
  • Proven track record of creating visually compelling and innovative designs.
  • Exceptional communication and collaboration abilities.
  • A passion for pushing creative boundaries and a commitment to delivering exceptional visual experiences.

This is an onsite position in Burbank, California. Person required to be onsite 5 days/week.

Eleventh Hour

$$$

Company Description

Camp W Day Camp is located in Melville, NY, offering a safe and action-packed schedule of activities for children aged 4 to 14. Campers can participate in athletics, creative arts, and other unique activities. Campers can choose to attend any amount of weeks they want during the 8-week program. Hot lunch is available, and snacks are provided every afternoon. Special events and professional entertainment are weekly occurrences at Camp W. The camp prides itself on small group sizes to ensure campers get a lot of attention (2 staff:15 campers max).

Role Description

This is a temporary on-site role for an Assistant Camp Director with Camp W Day Camp in Melville, NY. The Assistant Camp Director will be primarily responsible for overseeing the daily operations all groups in the 2nd-4th grade . This includes, but is not limited to, managing eleven groups, working with campers, providing exceptional customer service, attending parent meetings, and supporting the Camp Director as needed. Campers at Camp W Day Camp are between the ages of 4 and 14 with group size averaging 12 campers. .

Qualifications

  • Camp Experience and teaching degree required
  • Excellent communication skills
  • Must be organized
  • Superior customer service skills

Additional qualifications:

  • Bachelor’s degree in Education, Child Development, Recreation or related field is preferred
  • Must be able to work from July 1 through August 30th. 7:30 am – 4:30 pm Mon-Fri
  • Must attend staff training on Saturday, June 22nd and Saturday June 29th
  • Attend Open House on Saturday, February 10th and Saturday, May 4th.

CAMPWDAYCAMP

Located in Redmond, Washington, DigiPen Institute of Technology is a small college that offers undergraduate degree programs in Computer Science, Game Design, Digital Audio and Music, Computer Engineering, and Digital Art and Animation, as well as Master’s degree programs in Computer Science and Digital Art. DigiPen Institute of Technology has been ranked one of the top 5 game design schools in the country by the Princeton Review for more than a decade. To learn more, visit: https://www.digipen.edu/ .

POSITION: Adjunct Faculty – Game & Software Production (GAM 300/400) Lecturer

The Department Of Game Software Design And Production Is Seeking An Adjunct Faculty Applicant With Expertise In Current Game Development Technology And The Ability To Teach Game Team Project Courses With a Variety Of Disciplines. We Are Currently Hiring An Adjunct To Assist With One Of Two Courses

The course GAM 300 is the first semester of a two- or three-semester project, which will be continued in GAM 350, and then in GAM 375 for a three-semester project. Students will work together on teams of three or more to create an advanced real-time game or simulation. Techniques are explored for creating high performance teams, tuning development processes for specific projects, using advanced discipline-based best practices, and applying specialized discipline-based skills to game development. This first semester focuses on pre-production to ensure the technology, tools, design, art, audio, and team are ready for full production in the following semester.

In the course GAM 400, students prepare their personal portfolio of projects in order to be ready for a professional job search. This can involve a new project to demonstrate a particular professional skill or taking a previous project to very high level of quality.

Duties / Responsibilities

  • Teach team-based courses in Game Software Design and Production including 2D and 3D game development, game production pipelines and team dynamics and roles
  • Grade, review and critique student team project-based work, providing creative direction and critique to students as well as technical guidance for the tools required in the course
  • Lecture and teach in classroom and/or lab settings
  • Mentor student teams in research-based or industry-driven projects
  • Participate in teaching-related service roles, including scheduled office hours, archiving of student work, and program assessment activities

Required

Qualifications / Competencies

  • Bachelor’s degree and 4+ years of experience, or a terminal degree, and knowledge within the game industry
  • Strong grasp of fundamentals of 2D and/or 3D game development
  • Strong understanding of team dynamics, team organization, and team communication
  • Ability to provide quality feedback, practical work solutions, and instruction in 2D and 3D game development
  • Ability to communicate the art, audio, design and programming team’s roles, tasks and expectations
  • Working knowledge of game design fundamentals and best practices
  • Working knowledge of a broad range of game development tools
  • Excellent interpersonal and communication skills

Preferred Qualifications

  • Bachelor’s degree in Science or Engineering involving interactions between computer science and interactive digital entertainment
  • 6+ years of software industry experience including technical and/or production lead positions with the ability to apply the skills of the area of specialization
  • Development experience in PC games, mobile games and/or VR/AR using middleware such as Unity or Unreal
  • Professional experience in programming and/or scripting languages such as C, C++, C#, or JavaScript, and visual scripting software such as Unreal Blueprints
  • Demonstrated experience working on game titles across various platforms and/or media
  • Teaching or other professional public speaking experience, including professional talks or panels at conferences, conventions, or events

Application Procedure

To be considered for this position, applicants must include the following:

  • Cover letter of interest
  • Curriculum vitae or resume
  • Portfolio of 2+ shipped titles, published works, published research projects or other body of work
  • List of 3 professional references with email and telephone contact information included

Upon accepting an offer of employment with DigiPen Institute of Technology, prospective employees will receive an invitation for a required background check and 5-panel, non-THC drug screen as a part of the hiring process.

Salary Range

$5,400 – $13,608 per term, depending on credit hours, class size, and faculty rank

Not benefits eligible.

Diversity, equity, inclusion, and academic freedom are priorities of DigiPen Institute of Technology, as DigiPen endorses the goals of affirmative action and equal opportunity employment. The Institute’s intent is to hire the most qualified individuals for faculty and staff, attracting candidates from diverse backgrounds of race and ethnicity, gender, gender identity, gender expression, sexual orientation, age, socioeconomic status, veteran status, nationality, culture, religion, and physical abilities. We are committed to broadening our candidate pool to include more diverse individuals and ensuring fairness in hiring by avoiding bias and determining criteria to judge all candidates prior to posting each new position.
DigiPen Institute of Technology

Located in Redmond, Washington, DigiPen Institute of Technology is a small college that offers undergraduate degree programs in Computer Science, Game Design, Digital Audio and Music, Computer Engineering, and Digital Art and Animation, as well as Master’s degree programs in Computer Science and Digital Art. DigiPen Institute of Technology has been ranked one of the top 5 game design schools in the country by the Princeton Review for more than a decade. To learn more, visit: https://www.digipen.edu/ .

We are currently seeking qualified applicants for the Fine Arts Department to teach ART 300: Perspective, Backgrounds and Layouts in order to broaden the student’s overall design sensibilities within the entertainment spectrum. The instructor is responsible for delivery of educational materials, including lectures, demos, as well as evaluation and review of students, via homework, exams, or other indices.

Adjunct Assistant Professor in Fine Art

Reports to: Lawrence Ruelos, Department Chair, Fine Arts

Job purpose

  • Instruct students in ART 300: Perspective, Backgrounds and Layouts.
  • Assist students in the development of environment designs that leverage their drawing, composition, value, and color knowledge, narrative instincts, research, and ability to polish.
  • Assist students in integrating perspective and lighting to develop dynamic compositions of organic and inorganic objects.
  • Demonstrate professional design pipelines and practices that assist students in meeting deadlines and developing potential portfolio pieces.
  • Critique and offer both aesthetic and technical assistance at various stages of a student design.
  • Provide insights based on industry experience and offer career advice.

Qualifications / Competencies

Qualifications include:

  • Min BFA in Art or relevant academic experience
  • Relevant experience in the subject matter area
  • Specialized knowledge in Art and CG
  • Skills in Word, PowerPoint and Moodle, Photoshop, Maya, Blender
  • Team player and ability to solve problems independently

Experience Level

Teaching background or training experience, a plus.

Please provide the following to complete your application for the above position:

  • A cover letter
  • Current curriculum vitae / résumé
  • Academic Transcripts of most recently attended educational institutions
  • Statement of teaching philosophy
  • Inclusion and diversity statement

Salary Range

$4,752 – $7,983 per term, depending on credit hours, class size, and faculty rank

Not benefits eligible.

Upon accepting an offer of employment with DigiPen Institute of Technology, prospective employees will receive an invitation for a required background check and 5-panel, non-THC drug screen as a part of the hiring process.

Diversity, equity, inclusion, and academic freedom are priorities of DigiPen Institute of Technology, as DigiPen endorses the goals of affirmative action and equal opportunity employment. The Institute’s intent is to hire the most qualified individuals for faculty and staff, attracting candidates from diverse backgrounds of race and ethnicity, gender, gender identity, gender expression, sexual orientation, age, socioeconomic status, veteran status, nationality, culture, religion, and physical abilities. We are committed to broadening our candidate pool to include more diverse individuals and ensuring fairness in hiring by avoiding bias and determining criteria to judge all candidates prior to posting each new position.
DigiPen Institute of Technology

$$$

EXILE | Los Angeles, CA | Client Services Coordinator

Please send applications to [email protected] with your resume and a brief cover letter.

Major Duties and Responsibilities:

• Lead existing and spearhead new Client Services initiatives and processes, including meal and snack planning, event organization, and office experiences

• Maintain a clean, organized and welcoming office space

• Greet clients and visitors as they arrive in a friendly and professional manner, introduce them to the office & amenities

• Open and close the office space as needed

• Manage meal orders and runs, ensuring all items are picked up, labeled correctly, and organized for employees and clients

• Track expenses made on any company credit cards and give receipts to the Receptionist

• Manage inventory of office supplies

• Key member of the Client Services team, planning, organizing and carrying out various tasks to maintain positive client experiences

• Complete various office maintenance and facility related tasks (ie, building shelves, painting, appliance repairs, etc.)

• Additional PA and Runner duties, including delivering and picking up various meals, pieces of media and equipment

Education and Work Experience:

• Previous hospitality experience is a must

• Previous entertainment industry experience preferred

• Strong communication skills and experience with client-facing roles preferred

Core Competencies:

• Must be confident in greeting guests and creating a warm, welcoming environment

• Passion for planning and hosting lunches, happy hours, events, and more

• Strong organizational and multitasking skills, with calm demeanor

• Self-starter, quick learner, proactive, calm under pressure

• Trustworthy in maintaining confidentiality

• Communication skills, verbal and written, need to both be strong and effective

• Must have professional phone etiquette and speak clearly

• Proficient in Google Suite (sheets, pages, calendar, drive)

This is an in-office position working in Santa Monica, CA.

This position’s responsibilities support two companies, EXILE Edit and Pariah VFX.

We ask applicants to have reliable transportation to and from work.

Work week is M-F 8a-6p 45hrs/week. However, you are working with a team to cover client supervised sessions that fall outside of those hours, so OT and weekend work is common.

Exile is an equal opportunity employer committed to a diverse and inclusive work environment.

Salary $20/hr + OT

EXILE Edit

The Gig:

We’re on a mission to create the world’s most irresistible travel brand and are searching for a talented, cutting-edge, innovative, resourceful, sea-based entertainment rock star to help make that a reality. Entertainment onboard our lady ships is one of the key elements to executing a brilliant sailor experience, so are you up to the task?

This ‘Someone’ will be the face of our bookable experiences onboard. They will ensure a smooth and consistent booking experience for sailors while at sea. We know that some sailors may want to reserve assigned seats for their mates, so the Box Office Manager will have to manage those pesky seat checks as well. With all of the exciting, innovative and epicly awesome shows and happenings onboard, our Box Office Manager will have lots to talk about with our excited sailors. This is a complex, multifaceted assignment where creativity, strong management skills and exquisite communication chops are the keys to success.

In other words, this ‘someone’ needs to know how to Make Ship Happen. Your excellent attention to detail and self-starter mentality means you can think quick on your feet and keep calm when the ship gets real. Ultimately, we won’t be able to remember how we got by without you.

What You’ll Be Up To:

  • Manage ticketing, sales, and reservations for all bookable entertainment experiences
  • Maintain a full understanding of the entertainment options available: times, locations and durations of shows, show content and ticket prices
  • Actively manage the check-in process, line, and seating for bookable experiences in the Red Room and the Manor
  • Manage the development and implementation of box office policies and procedures
  • Submit a by-voyage reports on ticket sales, attendance and reconcile all receipts
  • Work directly with sailors to resolve booking conflicts and feedback
  • Reports any guest comments or concerns to management
  • Manage VIP ticketing in conjunction with sailor services
  • Manage group ticketing in conjunction with group service coordinator
  • Attend production meetings and assists with any production changes or needs
  • Oversee the general and logistical needs of direct reports
  • Lead sign-on and sign-off of direct reports, working with the onboard crew/sailor services department
  • Ensure training is up to date for direct reports

Superpowers Required:

  • Minimum of two years’ experience in box office management or house management
  • A self-starter, who can roll up their sleeves and make ship happen with little supervision
  • Excellent organizational skills and ability to juggle several operations at once
  • Experience in conflict management and resolution a must
  • Must have an outgoing personality with excellent communication, language and social skills with a genuine interest in entertaining people
  • Strong knowledge of key business tools (MS Office, Google Apps, etc.)
  • Ability to work as a member of a team
  • Ability to move mountains without relying on others to do the heavy lifting
  • Able to work in loud, disruptive spaces
  • Ability to work outside in the sun
  • Basic accounting skills are required
  • Conversational English ability is required
  • STCW training required
  • Work experience outside of the United States, in cross-cultural settings, preferred

What Matters to Us:

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hangout spot and help make the place even better. So, we won’t be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Virgin Voyages is committed to being an Equal Opportunity Employer and encourages applications from qualified, eligible applicants regardless of their sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity. Our greatest strength comes from our ability to come together as unique individuals — we seek to always embrace and celebrate our differences, providing an inclusive workplace environment that allows you to be your best self.

Virgin Voyages

Please apply only if you have experience booking classical concert venues.

Star Entertainment – The World of Culture, Music and Film – is looking for an experienced Booker/ Promoter to support the national and international booking department and promoting our concerts! We work in 300 cities worldwide with leading talent and A-list performers.

Your tasks:

  • Booking of national and international concert venues
  • Working closely with promoters, venues, and our marketing department to get concerts on sale
  • Fostering existing relationships and developing new relationships
  • Negotiating contracts
  • Working closely with our production department

What we offer:

  • Interesting projects
  • A dynamic and international team
  • Responsibility from day 1
  • Bonuses

Your Profile:

  • min. of 3 years experience in booking and promotion of concerts
  • Skilled communicator
  • A network of national and international relationships to venues and promoters
  • Structured and reliable workflow/ ethic
  • Familiar with concert production, marketing, and technical knowledge
  • Experience with contracts, negotiations, and riders.

About Star Entertainment:

Star Entertainment is an international production company, operating since 1999 in the fields of film, live entertainment, culture and philanthropy. In the area of film, Star started with minor investments in “Shaft” and “Mission Impossible II” and has produced films with the likes of Richard Curtis and Oscar-wining talent. Václav Havel honored “Letter to Anna” about the murdered Russian journalist Anna Politkovskaja. Among the most reknown cultural projects were contributions to Bob Geldof’s “Live 8”, the creation of “The Wall Museum” in Berlin and installations with Ai Weiwei. Concerts range from operas and musicals to film orchestra perfromances on themes such as Harry Potter, The Lord of The Rings and Hans Zimmer. Star has hosted the likes of Sting, Liza Minelli, Bryan Adams, Anna Netrebko, Lang Lang, Bono, Roger Waters and Arcade Fire. In the field of philanthropy Star Entertainment has produced the annual Cinema for Peace Gala since 2002, created “Sports for Peace” with Muhammad Ali and Nelson Mandela as well as “Help Haiti Home” for Sean Penn, enabling charitable organizations to raise in total more than 50 Mio USD.

Please send us your CV through Linkedin and let us know your earliest possible starting date.

We are looking forward to your compelling application!

Star Entertainment GmbH

The Travel Booking Agent needs to be a dedicated, motivated, and service-oriented individual to join our esteemed team. As a Travel Booking Agent, you will immerse yourself in the realm of opulent travel, high end dining, VIP events and assist our discerning clients in curating their ideal itineraries. Our team of lifestyle managers builds bespoke travel itineraries and fulfils requests for exquisite dining experiences and entertainment, such as securing reservations at the world’s finest restaurants and arranging tickets for best-selling shows, concerts, and events. If you possess a talent for service, an ambition for success, and an insatiable passion for the finer aspects of life, then this is the ideal position for you! Your exceptional customer service skills, adeptness in utilizing travel research tools, and unwavering enthusiasm for travel and entertainment will result in unparalleled member satisfaction, substantial sales revenue, and repeated utilization of Ten for travel and other types of requests across the organization.

Serve our members primarily by telephone and email to fulfil their requests and offer suggestions to enhance their experience. Provide quotes via our CRM system by email for the members. Handle all communication between suppliers needed to obtain the quotes/information and review the details of all quotations provided to you, before providing them to the member.

• Fully explore and understand each member’s requirements and use your superb knowledge of local suppliers to propose options which perfectly suit the brief.

• Offer the best value and competitive prices

• Use your commercial judgment to secure maximum supplier revenue without compromising the member’s wishes.

• Offer options to the member where this is the best choice for them for reasons of availability, price or suitability even if Ten will not earn supplier commission on the booking

• Complete jobs in response to briefs from members taken by colleagues allocated to your home page

• Follow up on your quotes to maximize the conversion of requests to bookings. For Internal Use Only

• Create complex “high touch” itineraries for our VIP and other high net worth members.

• To investigate opportunities to add value beyond the regular request and exceed the members’ expectations. 

• Ensure members are made aware verbally and in writing before booking of all supplier terms and conditions and consumer protections

• Handle all member payments (if applicable) and arrange supplier payment through our finance team when required.

• Have the ability to work on multiple requests and sourcing options from various suppliers according to the member’s needs.

• Promote the wider Ten business to our members and suggest/take briefs for other teams in the business

• Resolve customer care/escalation issues related to jobs you have carried out for members.

• Follow up with the members to see if they are ready for their adventure and answer any questions they may have • Work alongside the Global Teams to ensure that members travelling to any region of the world receive an exceptional service in country, making for a world class experience in concierge.

• To demonstrate you can confidently negotiate with suppliers to deliver the best possible service to our members • Contribute to Ten’s supplier relationship procurement, by helping to maintain and build new relationships with vendors. Thus, ensuring continuous growth of our services, by collaborating with the global teams and ensuring the specific region is developing and is profitable. Must meet all published targets for your role including being present, on time, available and completing your scheduled shift. Take comprehensive and accurate briefs according to published processes via the phone and/or email directly from members, agreeing realistic response times in line with company targets, and respond yourself or allocate to the correct team homepage. To manage and meet competing deadlines, while setting expectations with members and ensuring continued communication with them. To accomplish these targets, you will collaborate with our affiliated suppliers and our preferred selection of hotels, restaurants, and other suppliers.

• Logging in to the telephony system and be ready to take phone and email briefs from members for any team in the business.

• Correctly notate brief in Ten systems according to published process

• Ensure that Ten meets Service Level Agreement targets for our corporate clients

• To keep up to date on administration and research relating to members requests on CRM in a timely manner.

• To ensure that requests that could have commissions available are processed and invoices are produced.

• To record feedback in order to continually drive high levels of member satisfaction and service enhancements

• To assist in customer care/escalations where necessary to deliver swift and effective resolution and minimize any negative impact/turn any negative impact into positive.

• Close jobs and issue invoices to suppliers promptly in line with contract arrangements to maximize cash flow for the business.

• Provide feedback to Team Leader and/or the relevant Supplier Manager with any service level issues regarding particular suppliers, and where you identify alternatives to existing suppliers or a possible need for new suppliers.

• Meet monthly KPI’s on Sales, NPS and Efficiency. • You must meet goals in a fast-paced environment where deadlines are ever-present.

Requirements

  • One to two years combination of travel booking experience required. This can be booking hotels, airline or any other professional travel booking experience.
  • Travel industry knowledge required. This may come from schooling, professional experience or personal experience having travelled heavily internationally.
  • Six months to a year of Dining and/or Entertainment background is required.
  • Experience in a retail /call centre Travel environment
  • GDS experience preferred but not mandatory.
  • Need proven experience with quick problem solving and resourcefulness in previous employment.
  • Comprehensive knowledge of Office Word, MS Outlook. No training is provided for this. •
  • Excellent English language skills, both written and spoken. Must be able to book reservations in English without error.
  • Must write grammatically correct and error free American English.
  • Required to commit to scheduled shift. This will include night shift and weekends.
  • Must be able to commute to the office.
  • Commitment to supporting the delivery of Ten’s environmental, social and governance goals, and promoting policy adherence

Salary Range: $21-$24/hr.

Benefits

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Ten Lifestyle Group

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Entertainment Careers Casting Calls and Auditions

Are you dreaming of a career in the entertainment industry? Project Casting is your ultimate resource for finding casting calls and auditions that can kickstart your journey. Whether you’re an aspiring actor, model, musician, or behind-the-scenes talent, our platform connects you with opportunities across the entertainment spectrum, helping you take the next step in your career.

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