Premium General Manager

Why Join Aztec Shops?

One of the largest retail and hospitality service providers in San Diego, Aztec Shops Ltd. is nearing a century of recognized excellence in service to the San Diego State University community and beyond, including 34,000 enrolled students and more than 400,000 living alumni. Whether it is fulfilling full time career positions – all of which include generous health, dental, and retirement benefit plans and more – or student work, we offer our prospective team members a rewarding portfolio of opportunities. Apply today and grow with us!

SUMMARY:

Directly responsible for growth, profitability and effectively managing all day-to-day aspects of the premium operation at Snapdragon Stadium which includes catering, clubs, suites, and in-seat service.

OPERATIONS:

• Oversees the daily catering, clubs, suites, and in-seat service at Snapdragon Stadium.
• Understands all premium menus, product offerings, packaging, and pricing.
• Has strong attention to detail.
• Manages daily premium operations to ensure that proper procedures and guidelines are in place and followed for provision of quality products and services.
• Establishes and maintains food quality/production/cost control standards and maintains procedures and methods to ensure compliance with standards.
• Implements operational plans to achieve profit and growth goals. Monitors unit expenditures.
• Formulates pricing policies/strategies of menu items according to requirements for profitability of premium operations.
• Ensure proper cleanliness, repair, and maintenance of foodservice equipment.
• Working knowledge of Point of Sale (POS) and inventory software
• Ensure premium department associates have the tools and supplies necessary to complete their jobs.
• Monitors and ensures compliance for proper inspections, handling, and storage for all inventories of food, beverage, supplies, linens, and equipment; establishes security/internal controls and sanitation. Ensures all unit audit results score meets standards or better.
• Responsible for ensuring proper alcohol sales and service regulations are in compliance.
• Responsible for ensuring continued compliance with all local, state, and federal health, safety and employment laws and regulations.
• Other duties as assigned.

STAFFING & DEVELOPMENT:

• Carries out leadership and supervisory responsibilities with a positive and professional approach in accordance with the organization’s policies and applicable laws.
• Provides supervision, leadership, training, and development of staff including but not limited to senior catering manager, suites manager, senior club manager, in-seat manager, club supervisors, event managers, and student foodservice employees.
• Responsible for recruitment, training, development, and evaluation of managerial, full-time, and part-time staff to include Food Handlers training for all new Snapdragon Stadium employees.
• Completes, maintains ServSafe Alcohol training
• Optimizes staff productivity.
• Develops and maintains working relationships with customers, coworkers, vendors, student organizations, faculty, staff, Spectra management and university personnel.
• Researches, formulates, and recommends new or upgraded policies and procedures.
• Completes and maintains ServSafe Managers certification.

GUEST SERVICES:

• Radiates a positive attitude with all guests that will be infectious and followed by managers/supervisors and other staff.
• Develops operational strategies to address customer survey results and feedback.
• Addresses complaints and resolves problems.
• Holds the team accountable to steps of service to deliver guest service and responds and assists in any departmental guest service issue.
• Researches, formulates, and recommends new or upgraded policies and procedures.
• Maintains a consistent presence within premium spaces.

FINANCIAL:

• Prepares budgets and financial reports for all premium locations in conjunction with the Executive General Manager.
• Prepares financial projections and forecasts cost/benefits for new projects.
• Manage the process for ordering and maintaining all inventories for food and beverage, maintain cost control efforts for labor and waste management.
• Maintains event history, per capita and usage reports for the year.
• Oversees execution of required daily reporting and completion of required department reports.
• Reviews all instances of overages and shortages ensuring proper investigation and documentation has taken place.

MINIMUM EDUCATION, TRAINING AND EXPERIENCE REQUIRED:

• The minimum requirement for applicants is a bachelors degree, preferably Food Services Management or Business Administration from an accredited college or university with a strong, demonstrated background in management, or any equivalent combination of education and experience.
• The ideal candidate will have at least 5 years of management experience in the high-volume foodservice industry, preferably in sports and entertainment venues. In depth food knowledge, and experience with a variety of menus and service styles. Desired preference for someone with high end catering and premium dining experience. Strong communications, time management, computer literacy, and proven leadership skills are required. Strong financial skills, and at least 3 years experience in preparation and analysis of financial Profit & Loss and budgeting.
• Serve Safe Certified and Management Food Handler Certificate required. Ability to work flexible hours, including nights, weekends and holidays as needed.

Other Required Skills and Abilities:

• Must be able to calculate figures and amounts such as probability and statistical inference
• Must be able to operate food service equipment (to include but not limited to) slicers, mixers, knives, ovens, and steamers and office equipment such as computers, copy/scan machines, and fax machines.
• The ability to prepare and analyze numerical figures, create and interpret spreadsheets
• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
• Must be able to read and interpret financial data.
• Ability to define problems, collect data, establish facts, draw valid conclusions and develop solutions/strategies
• Ability to interpret an extensive variety of information or instructions with several undefined and some concrete variables
• Good analytical, quantitative skills, organizational and management skills.
• Ability to read, comprehend, analyze, and interpret general business information, governmental regulations, and technical/trade journals.
• Requires the ability to write reports and communicate effectively using telephonic, written, and electronic means
• Must be able to pass a background check that will include, at minimum, verification of education and employment histories, criminal records, national sex offender registry check, and references. Additionally, based on the nature and scope of the position, the background check may also include a credit report, motor vehicle report, and verification of professional licenses

What Aztec Shops Offers:

• Medical, Vision, Life/AD&D, Dental, and Long-Term Disability Care Insurance
• Generous Retirement Plan
• Tuition Reimbursement
• Paid Holidays, Vacation, Sick Time, and Bereavement
• Flexible Spending Account
• Employee Discount
• And more.

Must Comply with SDSU COVID-19 Vaccine Policies and Procedures.

Aztec Shops, Ltd. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender (including pregnancy, reproductive health, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information (GINA), marital status, and military and veteran status.

Aztec Shops, Ltd. is also committed to promoting a diverse, equitable and inclusive workplace culture. Our organization embraces the many dimensions of diversity that make individuals unique and harness a variety of perspectives in order to create better outcomes that will benefit everyone.

To view full job description, visit us at: https://cta.cadienttalent.com/index.jsp?POSTING_ID=100105310851&locale=en_US&SEQ=jobDetails&applicationName=AztecShopsLtdKTMDReqExt

Aztec Shops, Ltd.

Cloud Imperium Games is a global publisher/developer in the interactive entertainment industry, building the next generation of immersive games of uncompromising fidelity and scale. Star Citizen, the record-breaking space sim and massively multiplayer online game, is currently in Open Alpha Access but already has over 3 million users. We are also developing Squadron 42, a cinematic single-player adventure set in the same universe. Join us as we break boundaries and make videogame history.

For more information about life at Cloud Imperium Games, check this out – https://www.youtube.com/watch?v=fivfcXexyyU

Why?

We are embarking on the first steps in our paid growth story at Cloud Imperium Games but we are not neophytes to incredible growth. We started in 2012 as a tiny startup with a dream and exploded onto the crowdfunding scene to become the biggest endeavor ever launched by the enthusiasm of the crowd. Today we’ve generated over $300M in revenues, including our crowdfunding roots, as we deliver the most transparent and ambitious gaming project in history.

We have years of data on how our player base has grown, and we are now looking for a leader to come in and build out a Growth Marketing department for us to add paid growth to our trajectory. You are not inheriting a well-oiled machine, you are building the machine from the ground up in your image.

Star Citizen occupies a unique position in the games industry in that it is still actively in development, yet is already playable now by thousands of gamers daily. Our players are also passionate testers whose feedback directly results in improvements and enhancements to the game on an ongoing basis. We, therefore, need a savvy and thoughtful growth leader who understands that we’re not a final product looking for users, but a growing digital movement seeking fellow gamers excited to help us build the next great sci-fi game.

What?

This role requires a heavy mix of both strategy and execution. The Senior Manager, User Acquisition will concept, plan, and lead omnichannel strategies for paid user acquisition and reactivation, prioritizing sustainable growth that respects the state of the product and community. They will be assisted by and oversee third-party agencies in the execution of our growth marketing campaigns.

The Senior Manager, User Acquisition will oversee a diverse set of projects and initiatives, including but not limited to:

• Lead paid growth for the company in a holistic manner, overseeing new user acquisition and LTV management of customers across their entire lifecycle journey as a player

• Manage the profitable investment of a growing user acquisition budget to hit KPI targets and achieve user and revenue growth

• Monitor, optimize, and report performance on campaigns across active ad networks on an ongoing basis

• Lead the team in designing and developing an internal performance marketing framework (tools, processes, language, etc) to measure and optimize growth performance

• Collaborate with the Creative Services and Brand teams on ad creative development and ensure production schedules remain on track

• Define and enhance spend and measurement decision-making methodologies

• Be the company expert in current and future multi-platform advertising trends, including proactively introducing new advertising channels, aggressively testing new optimization methods, and advocating for new ad formats.

• Work with Game Development and Live Ops to ensure maximization of acquisition and engagement of live events

Where?

This role is based in Los Angeles and will work with a highly dispersed marketing team based in LA, Texas, the UK, Germany, and Montreal. This is an inherently collaborative leadership role and will require you to interface regularly with our brand and product teams, creative services, marketing production, website and platform, community, and direct marketing depts.

What are we looking for?

The ideal candidate is an accomplished marketing leader who has driven a team to success in a growth marketing capacity. They understand that optimal growth comes from combining the art of storytelling with the science of performance marketing. They are personable, analytical, responsible, and detail-oriented, with the ability to motivate and direct a team on concurrent projects relating to the management and growth of large-scale advertising campaigns.

• 3 years of experience leading growth and user acquisition for successful interactive gaming titles or consumer e-commerce brands

• 1 – 2 years managing a team to meet and exceed growth and revenue targets, inspiring innovative, collaborative thinking and maximum output

• Demonstrated experience scaling multi-million dollar annual UA budgets from launch to growth to maturity

• Demonstrated experience in identifying, working with, and maximizing current and new user acquisition platforms, especially in a mobile-constrained environment.

• Proven experience managing differences between diverse global ad markets, including non-Western channels, with input into complex budget strategies across diverse geographies.

• Demonstrated experience building processes and exit KPIs for creative testing at high velocity

• Proven analytical skills; ability to analyze raw data, draw conclusions, and develop actionable recommendations

• Understanding and experience driving holistic growth campaigns where paid performance is just one aspect of the mix; experience with OOO, TV, and influencer marketing highly desired.

• A relentless mindset of optimization

• A high degree of accountability and sense of ownership

Pay Range

This position’s expected annual salary range (not inclusive of other benefits) for candidates located in or relocating to Los Angeles is $140,000.00 – $170,000.00 annually.

The actual base pay offered to a successful candidate may vary depending on individualized factors including job-related knowledge, skills, competencies, and experience. Additionally, CIG offers a generous benefit package to eligible employees including health benefits, paid time off, and both short- and long-term incentives (all subject to the terms of the individual programs).

The company reserves the right to modify the base salary and pay range (or any other discretionary payment, compensation, or benefit program) at its discretion and/or for individual performance, company or individual department/team performance, market factors, and other objective business considerations.

Diversity Statement

CIG is a global company, staunchly committed to cultivating a culture and workplace that celebrates all backgrounds, lifestyles, and perspectives. Together, we are creating a space where authentic recognition, appreciation, and understanding of the importance of diversity is fostered by everyone. As an Equal Opportunity Employer, we strive to build a team that represents all walks of life, and we want every employee to bring all the things that make them unique to the work environment. The universe is as vast and varied as the people in it, and it’s our differences that make it special.

Fraud Statement

We are aware of people receiving job offers that fraudulently allege to be from CIG. These types of fraud can be carried out through false websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal info like bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment.

If you suspect fraud, please report it to your local authorities, as well as reaching out to us at info[@]cloudimperiumgames.com with any information you may have.

Cloud Imperium Games

Our Client, a German producer of premium and luxury motor vehicle manufacturers, is looking to hire a Western Region Technical Field Manager to join their team remotely! This technical position, part of the Product Quality and Technical Service team, is field based and provides mobile technical expertise directly supporting customer satisfaction, Audi dealers and the improvement of Audi vehicles product quality.

**This is an on-going contract with the opportunity to convert**

**100% remote but ideally located near or around the San Fransisco area and requires extensive, regional travel (70-80% of time), including occasional national travel, with overnight stays when needed**

Responsibilities:

• Improve customer service experience, through the prompt and correct repair of vehicles and the forward resolution of quality issues.
• Conduct in-depth on-site technical analysis as a component of the AoA-Audi AG process for the resolution of product quality issues.
• Report emerging vehicle quality issues to the Product Support specialists.
• Report service information (internal) shortcoming, errors/missing repair information, tool shortcomings, wiring diagrams, etc.
• Promptly support Audi dealers to manage technical customer cases, diagnose and correctly repair difficult to localize product shortcomings on customer vehicles, as dispatched through the Technical Assistance Team or the Technical Field Leader.
• Partner with the Region teams and Customer Care teams in dealing with sensitive customer vehicle technical issues.
• Ensure that all the information that is collected during dealer visits is promptly documented and delivered to technical and Region teams in a professional manner (Contact Report): including technical analysis detailed results, pictures, videos, process and dealer service readiness/repair quality observations, training recommendations, need for warranty review, etc….
• Organize and host technical-update meetings with dealer service personnel (shop foremen, lead technicians).
• Continuously develop own technical/personal knowledge/skills by participating in training and development opportunities.
• Provide cross-functional technical assistance to other groups of AoA, VWGoA, Audi AG. Support field activities of Audi AG.
• Support the operation of the team by performing special projects and tasks as necessary (tool purchases, meeting planning, proctor technical training, etc…).

Requirements:

• Main responsibilities include the (a) identification, analysis, and report, of causes for product performance and quality shortcomings of in-use vehicles, (b) direct assistance to Audi dealers in the prompt, efficient and effective repair of customer vehicles, documenting all findings.
• Strong automotive technical knowledge.
• Must have recent, hands-on automotive technical issue diagnosis experience
• Strong orientation / ability to work in teams and support others.
• Prioritize, effectively manage own time and multiple activities with frequent interrupts and limited supervision.
• Driven, self-motivated, extremely well organized, detail oriented and disciplined.
• Performance oriented and focused on self-development.
• Hold valid unrestricted driver license and passport.

You will receive the following benefits:

• Medical Insurance – Four medical plans to choose from for you and your family
• Dental & Orthodontia Benefits
• Vision Benefits
• Health Savings Account (HSA)
• Health and Dependent Care Flexible Spending Accounts
• Life Insurance, Long-Term & Short-Term Disability Insurance
• Hospital Indemnity Insurance
• 401(k) including match
• Paid Sick Time Leave
• Legal and Identity Protection Plans
• Pre-tax Commuter Benefit
• 529 College Saver Plan

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Motion Recruitment

Loews Hotels & Co.

SUMMARY: As a Senior Event Sales Manager, you not only sell the experience, you seek to improve upon it. You will turn inquiries into booked events and help refine and define the company’s experience by conducting site visits, entertaining potential clients, and coordinating with the Operations Team to ensure our guests’ events are executed with world-class precision. This position is fully remote.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following.

• Respond to all event inquiries and convert inquiries into booked events and consistently meet or exceed individual monthly sales goal.
• Understands and communicates the features and benefits of the company’s distinctive properties and event packages.
• Works closely with the Director of Sales to prepare for trade shows, sales missions, and promotional events.
• Seeks out and identify opportunities for proactive account management.
• Work with clients to plan and coordinate details of events and manage relationship with clients throughout the event planning process and beyond.
• Must have the flexibility to work and travel nights, weekends and holidays to coordinate events and promotions to assist with facilitating events onsite, handles last minute requests and changes, and ensures group events take place as contracted.
• Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES: n/a

QUALIFICATIONS: Senior Event Sales Manager possess a highly developed sense of customer service and interpersonal skills including high integrity, respect for all individuals (customers, vendors, and employees), solid communication skills, strong critical and analytical thinking skills, and appreciation of diversity (thought, ethnic, gender, etc.).

Senior Event Sales Manager must be a strong team player and people developer, possess a high level of profit and loss capability, and sales and marketing skills and abilities.

EDUCATION AND/OR EXPERIENCE:

• Experience—at least 3 years in an Event Sales role

• A bachelor’s degree (preferably in Marketing, Advertising, Communications, Hospitality)

• Excellent verbal and written communication skills

• An ability to own and resolve problems

• Hospitality experience—great if you have it (not a deal-breaker if you don’t)

WORK ENVIRONMENT /PHYSICAL DEMANDS: Fully Remote Role

Bowlero Corporation

Embarcadero Media – the peninsula’s hyper-local, community-focused media organization, which includes eight news and entertainment websites on the Peninsula and in the Tri-Valley, is experiencing strong digital growth. We are seeking a highly motivated Sales & Marketing Coordinator to join our growing team. The Ideal person for this position can hit the ground running, working across the organization to assist the Sales and Marketing teams with sales-driven goals. An interest in writing for sales and marketing is key, to help develop our collateral the Sales and Marketing Coordinator will have the opportunity to provide input on lead generation strategies and help define new sales processes in order to directly impact our local news organization.

We will provide the opportunity to develop skills that will ultimately grow this position into a stronger sales role within the company. Once familiar with our product offerings, the Sales and Marketing Coordinator will work with new and current clients to assist them with their digital advertising and promotional needs. If this sounds interesting, read on!

Key Responsibilities:

• Develop, prepare and maintain sales presentations, proposals, and collateral
• Improve sales productivity by facilitating and streamlining customer interactions around contracts, orders, creative production and approvals 
• Identify and qualify advertising prospects for the sales team
• Respond to customer inquiries and provide exceptional customer service
• Produce post-campaign reporting and analytics
• Create written copy for sales and marketing sections of our web properties and collateral
• Membership retention outreach and coordination
• Sales and marketing annual event coordination for digital and traditional media

Qualifications: 

• Bachelor’s degree 
• 3 years of experience in sales & marketing coordination or administrative role
• Familiarity with the digital landscape 
• Excellent organizational and time management skills
• Strong interpersonal and communication skills
• Thrives in a fast-paced, deadline-driven environment
• Exceptional problem-solving skills
• Passion for providing outstanding customer service

Embarcadero Media is committed to creating a diverse and inclusive workplace where everyone feels valued and supported. We strive to provide work-life balance, and a culture of trust, transparency, and collaboration. We offer a competitive salary and benefits package and opportunities for growth and advancement within the company. 

Embarcadero Media

Nobu Hotel Palo Alto

DESCRIPTION

We Are Royale is seeking a Business Development Coordinator with 1+ years experience in the areas of broadcast, commercial, and interactive media to support our senior leadership in new business development.

KEY DUTIES

• Researching key decision makers and upcoming initiatives for active and inactive clients, as well as sales leads, and compiling findings into actionable insights.
• Actively contribute to the development of industry knowledge and market trends.
• Maintain and consistently update Google Docs/Wiredrive/CRM Tools including department meeting agendas, capturing call notes, and collecting contact information for client database.
• Provide support on case study development including, but not limited to, creating Keynote presentations for business development needs such as capability meetings or sales emails.
• Coordinate flight & travel accommodations when needed (incl. occasional last minute travel).
• Responsible for client gifting upon project wrap and holiday initiatives (e.g. tracking project delivery to cue client appreciation communication, generating gift ideas, arranging, shipping, etc.)
• Keeping an eye toward client entertainment venues (e.g. new restaurants) and coordinating client lunches / dinners (Ie. reservations + seating arrangements).
• Track business development spending & assist in actualizing budgets.

ABOUT US

Semper Ad Meliora. Protect the Creative. Respect the Process.

For over 15 years, We Are Royale has been a creative production company like no other, respecting the creative process as much as we respect the final product we bring to our clients. We believe it’s not just about great creative, but it’s about building an environment for amazing human beings to grow, learn new skills, brush up on old ones, and bring their diverse experiences together as a team to solve creative problems. We go after a diverse array of creative opportunities, from narrative driven content, graphic design and animation, to interactive experiences where we focus on building the most rich and engaging user experiences for brands. Everything we do is designed. Everything we do has heart. And we do our best to ensure that everyone we work with enjoys doing what we love doing: Making things.

ABOUT YOU

• 1+ years business experience working in interactive and creative agency / production company
• Strong analytical & critical thinking skills
• Ability to prioritize effectively
• Experience with and open to a fair amount of data entry
• Excellent communication, note-taking, and writing skills
• Working knowledge and passion for business strategy and emerging media
• Ability to work independently, take initiative, and plan ahead
• Ability to take direction and perform assigned responsibilities with excellent follow through
• Proficient in Mac OS X (incl. Pages & Keynote) and Google Drive (Eg. Docs, Sheets)
• Working knowledge of CRM tools (Ie. Copper), Wiredrive, and spreadsheet management
• Working knowledge of Adobe Creative Suite (Ie. creating sales presentations)
• Bachelor’s Degree in Business Communication, Marketing or similar field preferred

ADDITIONAL DETAILS

• Los Angeles preferred (currently WFH)
• $50 – 65K / salary (or equivalent hourly)
• Potential for full-time staff + benefits (after trial period)
• Full-time benefits include optional 100% health / dental / vision, PTO, 401K, maternal / paternal leave, company events, workshops, and more

APPLICATION PROCESS

• Email resume (PDF only) to [email protected]
• Use subject line: Business Development Coordinator
• Body of email should include salary requirements, start availability, and a brief description about yourself and why you’d like to join the team

We Are Royale is an equal opportunity employer. We believe diversity makes our workplace stronger, more creative, and better for all. If you see a job that speaks to you, get in touch! For more company information, please visit https://weareroyale.com/

We Are Royale

Director of Ticketing & Sales Operations

STATUS: Full time/Regular/Exempt

REPORTS TO: Director of Marketing & Communications

SALARY: $98,000 a year plus benefits

ABOUT A.C.T.

American Conservatory Theater is an essential gathering place that brings artists and communities together to inspire and provoke. Under the leadership of Artistic Director Pam MacKinnon and Executive Director Jennifer Bielstein, A.C.T.’s mission is to engage the spirit of the San Francisco Bay Area, activate stories that resonate, promote a diversity of voices and points of view, and empower theater makers and audiences to celebrate liveness. A.C.T. values inclusion, transformational learning, participation, and rigorous fun. A.C.T. is a Tony Award–winning nonprofit theater serving almost 200,000 people in the San Francisco Bay Area annually through theater, training, and education and community programs.

Position Purpose: As a key member of the marketing team, the Director of Ticketing & Sales Operations works closely with the Marketing and Audience Services teams to develop and implement strategies that increase revenue from single and subscription sales, grow audiences and drive patron loyalty.

The Director of Ticket Services oversees the Toni Rembe and Strand box offices as well as single ticket, group sales, and subscription ticketing operations and policy, including hiring, training, payroll, and scheduling of Box Office and Subscription Office employees, and customer dispute resolution. This is a full-time, exempt position. Must be willing to work some weekends and evenings.

Essential Duties and Responsibilities include the following:

· Develop and execute data-driven strategies that maximize single and season ticket sales through effective pricing, scale of house, inventory management and demand management practices.

· Forecast revenue from single and season ticket sales for all A.C.T. productions and

· Generate and Analyze daily single and season ticket sales reports, participating in weekly revenue pacing meetings with senior leadership to monitor and maintain progress against goals.

· Provide the Director of Marketing logistical and operational support in carrying out new marketing, sales and customer service initiatives.

· Provide operational support for the Education Department’s Student Matinee and workshops programming, supervising the SMAT Coordinator, and assisting with sales reporting and ticketing.

· Coordinate with the I.T. department on administrating Tessitura (A.C.T.’s ticketing and CRM system), with a particular focus on pricing, promotional offerings, subscription, group and single ticketing, and training of Ticket Services personnel.

· Supervise the Group Sales Manager to create excellent group experiences that grow new and recurring revenue and support promotional and community partnership opportunities.

· Work with the Director of Marketing and Communications to develop strategies that expand the diversity of A.C.T’s audiences.

· Collaborate with the Director of Marketing and Communications to conduct and analyze market and audience research to forecast trends, capture demographic / behavioral data, monitor perception of the A.C.T. brand and its productions/programs and evaluate progress against goals.

· Collaborate with key internal A.C.T departments such as Development and Conservatory on inventory management, pricing, handling of major donors/VIP’s and other related matters.

Supervisory Responsibilities:

· Box Office Manager

· Group Sales

· Subscriptions Manager

· Treasurers

Qualifications:

· Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.

· Alignment with A.C.T.’s Mission, Values and commitment to Equity, Diversity, and Inclusion.

· Proven history of generating revenue and sales

· Have a proven history of successful Tessitura back end and data analytics.

· Experience building teams and collaborating successfully

· Must be a self-starter who can take initiative as a leader.

· Maintain excellence in quality and efficiency of work.

· Must be organized and detail-oriented.

· Track record of excellent customer service.

· Able to handle several tasks simultaneously under tight deadlines.

· Strong computer skills, including MS Office suite.

Knowledge, Skills and Abilities:

· Demonstrated skill in understanding of cultural differences.

· Ability to cultivate and develop inclusive and equitable working relationships with A.C.T. colleagues and stakeholders.

· Bachelor’s degree or 5+ years related experience preferred.

· Expertise with Tessitura or similar CRM required.

· Experience in a performing arts or entertainment venue preferred

· Experience with marketing, including loyalty programs and/or subscription packages preferred

Benefits:

· Medical, Dental, and Vision coverage, and Flexible Spending Account

· Long Term Disability, Life/AD&D, and Supplemental Life Insurance

· Retirement Savings Plan 403(b), Commuter and Parking Benefits

· Employee Assistance Program (EAP), Financial Counseling and additional discounts and training opportunities

· Holidays (12 per year), paid time off (PTO), and access to discounts for theatrical training and free tickets to our performances.

The A.C.T. Conservatory

At The Wine Group we are passionate about our people, our future and our wine. We are America’s second largest wine producer by volume with over 1,200 employees globally across 12 locations in California, New York and Australia. We are proud to be responsible for many of America’s most beloved wine brands, including Cupcake, Franzia, Chloe, Concannon, Benziger, Imagery, AVA Grace, 7 Deadly and more. We are dedicated to our culture built on values like entrepreneurialism, innovation, social responsibility and stewardship. To learn about us and our career opportunities, check us out at www.thewinegroup.com and then come join the exciting journey at The Wine Group.

JOB SUMMARY

The Director of Sales will be responsible for leading sales in NM, OK, LA, and MS for The Wine Group portfolio of brands in all sales channels. The role will be responsible for wholesaler management, financial ownership, budgeting, merchandising, trade marketing, retail planner execution and the management of TWG corporate initiatives. In addition, the Director of Sales will have accountability for the recruitment, training, and development of TWG Sales force in the dedicated markets.

ESSENTIAL FUNCTIONS

• Understand TWG initiatives: Manage field sales, trade development, execution, merchandising, private label, national and local sales initiatives. Responsible for prioritization with each channel and division both internally and externally.
• Build relationships with wholesaler, retailers and TWG divisions (Sales, Trade Development, Sales Planning, Finance, Operations, Customer Service, Corporate Brands, Marketing, Trade Marketing, Chain Execution, On-Premise Team, Integration teams).
• Strategy and Analytics: Responsible drawing insights, developing strategy and sales plans that can be executed at the market level. Assist in developing and implementing annual operating plan which includes financial, volume, and distribution objectives.
• Distributor Management: Drive TWG monthly priorities and initiatives through all levels of the wholesaler.
• Schedule and lead effective sales meetings with all levels of SGWS and RNDC Field Sales and Chain management including consistent business reviews.
• Become preferred supplier through development of best practices.
• Chain Account Management: Lead annual and monthly planning on key national accounts, alongside corresponding wholesale chain account executives and TWG Area Managers.
• Work closely with TWG/SGWS/RNDC headquarter teams on a monthly basis to establish strategy, pricing, forecasts, manage inventory and align merchandising objectives.
• Work closely with TWG account teams to ensure alignment with local team.
• Inventory: Responsible for inventory management, with the goal to limit supply chain disruption for both national and private label brands for all retailers in designated market.
• Pricing: Responsible for the establishment, mix, allocation, approval, and execution of pricing playbooks for both wholesalers, on-premise channel, and retail chain banners in designated territory.
• Manage Direct Reports: (1 – Area Mgr. covering LA/MS.) Training, development, coaching and accountability for delivering annual plan
• Administrative Responsibilities: Handle administration as required by both the Trade Development and Sales Teams in market.
• Monthly Sales Forecasting
• Goal Setting for both Sales and Trade Development Teams
• Manage any necessary program trackers (national, regional, and local)
• Manage assigned budgets and complete expense reports with any relevant Travel and Entertainment expenses for both self and team
• Frequent presentation builds and business reviews
• Support and model all Company procedures and policies
• Demonstrate a passion to win and help build a dynamic TWG Sales Team
• Live the Values: Embrace and demonstrate The Wine Group’s Values: Long-Term Sustainable Value Creation, Relentlessly Entrepreneurial, Empowered People, and Responsible and Trustworthy

QUALIFICATIONS

• Bachelor’s Degree
• 8+ Years Field sales experience with a Supplier or Distributor
• Strong Analytical Skills. Preferred to have advanced skills in Excel, Power BI, MicroStrategy, VIP, and other analytics / visual tools
• Ability to understand, interpret and draw insights from IRI
• Advance Presentation capabilities in both building selling stories and presenting to audience
• Willing to travel and with overnight stays as needed
• Experience with pricing, price modeling, ability to manage target market retails.
• Must be a well-organized, self-starter, with an ability to work independently as well as in a team environment and be flexible to changes in the wine industry

PHYSICAL DEMANDS

• Ability to perform tasks requiring bending, stooping, standing, and twisting in an office environment.

At The Wine Group, we are proud to be an equal opportunity employer and we are committed to an environment of mutual respect, diversity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.

#LI-NA1
The Wine Group