Michigan Casting Calls & Acting Auditions

We are a strategic communications company providing national global clients with integrated solutions that drive consideration, change opinion, build awareness, and strengthen consumer loyalty and brand reputation. We are currently seeking a Creative Director to join our team and lead our Creative Team in the USA.

Responsibilities:

You will be part of our global creative team and your main tasks will be:

• Responsible for leading and driving the generation of a creative approach and knowledge throughout the agency
• Generating proposals and creative ideas based on understanding and knowledge of each brand and their respective strategic objectives agreed upon with the client
• Responsible for generating processes in creative areas and strategic team management
• Time management and distribution of responsibilities to the team
• Verifying the alignment and coherence of graphic content (writing and art) with the established creative strategy in each project or upselling
• Contributing creative ideas and concepts to all value-added areas to increase the impact of the strategies/products generated by these areas
• Staying permanently updated on industry creative trends to ensure the implementation of the most innovative practices in the agency before the competition
• Responsible for coordinating the agency’s participation in various creative industry events
• Responsible for proposing and aligning creativity with analyzed insights
• Conceptualization of comprehensive campaigns
• Providing necessary coaching to the team, ensuring mastery of knowledge and competencies required for each role
• Responsible for leading meetings with clients to present ideas and results
• Tracking relevant data on which to base creative strategies

Qualifications:

• Creative and highly proficient in Art (composition, photography, retouching), Scriptwriting and Content Creation, Marketing Experience, and Digital Ecosystem
• Highly proficient in Adobe Suite (Photoshop, Illustrator, Lightroom, Final Cut), Keynote and Pages
• Must be able to thrive in a fast-paced, results-driven, team based, client focused environment
• High attention to detail
• Exceptional time management, organizational and planning skills
• Exceptional oral and written communication skills, with the ability to effectively communicate to varying audiences

Preferred Qualifications:

Degree or training in Graphic Design and Communication, Visual Arts, Advertising or related field

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Equal Opportunity Employer – It is the policy of the company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, age, disability, genetic information, veteran status, or any other consideration protected by federal, state or local laws.

Lambert

Casting Call: Tim Horton’s Commercial

Job Details:

We are casting for a new Tim Horton’s commercial, seeking genuine Tim Horton’s fans or individuals familiar with the brand. This opportunity is perfect for those who love the camera and enjoy Tim Horton’s products. We’re capturing the spirit of Tim Horton’s through its loyal customers!

Job Responsibilities:

1. Performing On-Camera: Act according to the director’s guidance, portraying either a dedicated Tim Horton’s customer or a casual visitor to the brand.

2. Product Interaction: Willingness to try various Tim Horton’s products on camera, including new and existing items on the menu.

3. Promotional Representation: Serve as a brand enthusiast during the shoot, demonstrating a genuine appreciation or curiosity for Tim Horton’s offerings.

Looking For:

1. Male, 55-65: You are a dedicated Tim Horton’s fan who visits frequently enough to order with ease, primarily enjoying hot beverages but open to trying something new.

2. Female, Gen Z, 20-27: You are familiar with Tim Horton’s but it’s not always your first choice. Your preference leans towards cold beverages like cold brews or frappuccinos, and you’re open to exploring more of what Tim Horton’s has to offer.

Requirements:

• Must be local to Detroit or willing to travel at own expense.

• Must be comfortable with being filmed and trying various menu items.

• No dietary restrictions as the role requires trying products that may include dairy, sweeteners, and caffeine.

• Experience in acting or commercial work is a plus but not required.

Compensation Details:

• Filming Pay: $500 for a 10-hour day of filming.

• Usage Rights: An additional $750 for the use of your likeness in the commercial for a period of 6 months.

Company Overview:

At Activate, we are renowned for crafting extraordinary experiences that make a lasting impact for some of the world’s most influential brands. Our expertise spans the production of kits, mobile tours, and standout live events, enhancing brand visibility and strengthening customer loyalty. As a WBENC-certified company, we take pride in fostering an inclusive work environment that emphasizes growth, offers competitive benefits, and champions collaboration.

Position Summary:

We are on the lookout for a talented and enthusiastic Associate Event Producer to join our team. In this role, you will collaborate closely with Producers to deliver exceptional experiential events. As an Associate Event Producer, you play a vital role in supporting various facets of event production, making significant contributions to achieving client objectives.

Key Responsibilities:

Office Responsibilities:

• Collaborate with the Producer to create and manage production documentation throughout the program lifecycle. This includes statements of work, work-back schedules, budgets, artwork approvals, operations manuals, metrics reports, expense reports, and post-program recaps.
• Take the lead in sourcing and procuring necessary event assets, such as décor, furniture, giveaways, staff, venues, rentals, or new specialty vendors.
• Monitor and track expenses against the internal budget, ensuring meticulous management of receipts and expense reporting.
• Contribute to the process of securing permits from local and state municipalities for special events, food service, road closures, and other unique program requirements.
• Play a substantial role in curating and overseeing the mise en scène of each event, ensuring that visual and atmospheric elements align with the brand’s narrative, leaving an indelible impression on attendees.

Onsite Responsibilities:

• Collaborate closely with Producers to ensure the timely and efficient completion of all on-site tasks.
• Assist in the management of the Run of Show, ensuring adherence to deadlines and the well-being of the crew with necessary breaks.
• Participate actively in the execution of experiential marketing plans and contribute to achieving client Key Performance Indicators (KPIs) during each show day.
• Provide support in handling necessary pivots or contingency execution as required.

Activate reserves the right to add or change duties at any time.

Job Qualifications:

• Education: A Bachelor’s degree is required.
• Experience: A minimum of 3 years of relevant experience.
• A strong interest in and enthusiasm for event production and experiential marketing.

Requirements:

• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced work environment.
• Strong critical thinking skills in high-pressure situations.
• Proficiency in Microsoft Office.
• Proficiency in task management or project management software (Asana is a plus).
• Willingness to travel extensively (varies by account and season).

Activate provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Activate Inc.

Position Summary:

The Exhibits and Events Coordinator has the primary responsibility for assisting the Events Manager and Director of Events and Learning in managing the association’s Showcases (trade shows) including space assignment, vendor correspondence, and onsite fulfillment. Secondarily, this position assists the events team in coordinating NACUFS events including conferences, national learning programs, and in-house meetings.

Position Responsibilities:

• Manage exhibit space logistics including floor plans, showcase signage, and booth assignments.
• Oversee the exhibitor registration process, including handling inquiries, processing applications, and confirming personnel badge needs.
• Serve as the primary point of contact for exhibitors providing exceptional customer service and support. Ensure exhibitors receive necessary information, materials, and support before, during, and after the event.
• Work closely with vendors to create exhibitor kit and ensure a positive experience for participants.
• Oversee onsite operations during events including exhibitor check-in, badge pickup, and troubleshooting logistical issues as they arise.
• Ensure compliance with event guidelines, venue regulations, and safety protocols related to exhibits and events.
• Assist with the post-event wrap-up and compilation of session evaluations using both manual and automated processes (e.g., Survey Monkey).
• Maintain all event and showcase files, including budget tracking.
• Coordinate website and mobile app updates with Marketing Department.
• Prepare and ship program materials accurately and in a timely manner.
• Manage planning timelines to keep projects running smoothly and on schedule.
• Assist with all event responsibilities as needed.
• Other duties as assigned.

Qualifications:

• Two to five years’ experience in a trade show management or meeting planning role
• Associate degree required. Bachelor degree preferred.
• Association experience
• CEM or CMP preferred

Skills and Abilities required:

• Eye for detail with history of accurate, precise work
• Ability to work independently and self-motivate and collaborate effectively with others
• Strong computer, time management and multi-tasking skills
• Strong customer service and communication skills
• Ability to think through problem-solving situations critically
• Ability to lift and carry up to 50 pounds for short distances
• Ability to pack, unpack, and maneuver 100-pound wheeled cases
• Flexibility to adapt to rapidly changing association priorities
• Political sensitivity and judgment
• Proficiency with Microsoft Office
• Experience with AMS systems, preferably NOAH, and database reporting tools

Work Environment:

• NACUFS Headquarters is located in East Lansing, MI
• Regular office hours are 8:00 am – 4:30 pm, Monday – Friday
• Remote work experience available up to 2 days per week
• Periodic travel to conferences required including nights and weekends

The National Association of College & University Food Services (NACUFS)

Duties:

• Engage in consultation with clients to determine their needs and ultimately establish the overall look, graphic elements and content of communication materials

• Generate strategically sound ideas and concepts solo, or in tandem with a Copywriter, considering the cultural nuances of both Spanish and English

• Determine the medium best suited to produce the desired visual effect and the most appropriate vehicle for communication, considering bilingual audiences

• Prepare sketches, layouts, story boards, art layouts, and graphic elements based on approved concepts using various tools and software

• Use existing photo and illustration banks and typography guides to produce images

• Oversee consistency, compliance with regulatory bodies, and manage evolution of brands from creative perspective

• Understanding our clients’ marketing and business strategy and target audiences

• Responsible not only for developing visual styles, and guides, but designing final creative as well

• Able to delegate responsibilities to designer(s), as well as provide clear direction on final artwork

• Develop guidelines for illustrators and/or photographers

• Responsible for collaborating, presenting and selling work to clients and internal team members

• Responsible for keeping on top of all trends, insights and best practices across related cultures

• Work in a multidisciplinary environment

• Perform any other reasonable duties as required

Requirements:

• 3-5 years of experience in an art director role within a marketing or advertising company, with fluency in English and Spanish

• Proven ability to develop and translate brand identities across multiple platforms considering bilingual audiences

• Solid understanding the production process including casting, partnering with production

• A conceptual thinker with a friendly, positive, can-do attitude

• A keen eye and technical ability to create well-crafted layouts and artwork using Photoshop, Illustrator, InDesign, PowerPoint

• Creative and conceptual while remaining focused on the client’s objectives and goals, as demonstrated by a portfolio of bilingual work

• Results-focused, self-starter, highly motivated and detail-oriented with a high level of energy/high sense of urgency, with an understanding of time-sensitivity

• Strong organizational skills to manage multiple projects in a timely manner and flexibility to adapt to changing workload in a fast-paced collaborative environment

• Strong interpersonal, communication and problem-solving skills

Doner

JOB SUMMARY:

Under general direction, assists attorneys in managing all facets of litigation including the discovery process, document collection and preservation, document review, document preparation and production, and maintaining the electronic case file. The work is focused in the area of family law and requires knowledge of the preparation and processing requirements of legal documents, legal terminology, civil procedures and discovery, and the court system.

MAJOR RESPONSIBILITIES:

Compose a variety of correspondence and type a variety of legal documents (some of which may be dictated) for which knowledge of legal terminology, civil procedure and discovery is required.
Open and maintain legal files according to accepted legal practices and Firm policy.
Provide case management assistance and tracking of litigation.
Format briefs, pleadings and other legal documents with a demonstrated ability to file legal documents both traditionally and by electronic filing.
Maintain attorney calendar by planning and scheduling conferences, teleconferences, depositions, and travel; record and monitor court appearance dates, pleadings, and filing requirements; monitor evidence-gathering and discovery responses; stay current on changes in litigation requirements.
Document and input attorney reimbursable expenses.
Perform other duties as assigned within the scope of the job classification.
Maintain client confidence by keeping attorney/client information confidential.

SKILLS AND ABILITIES:

Possess excellent written and verbal skills.
Possess excellent proofreading, grammar and editing skills.
Responsible, organized, detail-oriented and a problem solver.
Knowledgeable regarding federal and state court filings (including e-filings); Able to generate TOC and TOA.
Able to handle multiple tasks in timely manner.
Comprehensive knowledge and experience with the following software programs preferred: Microsoft Office (Word, Outlook, Excel and PowerPoint) and Adobe Professional. Knowledge of SurePoint and Concur also helpful.
High production skills.
Ability to work independently with minimal supervision.
Ability to interact professionally with all levels of employees.
Ability to use good judgment to make decisions appropriate to level of responsibilities.
Ability to learn new skills and systems quickly.

EDUCATION, EXPERIENCE AND/OR TRAINING:

Minimum five years of litigation legal support.
Paralegal Degree or Certificate preferred.
Butzel Long

JOB SUMMARY:

Under general direction, the candidate will be responsible for providing legal, administrative and clerical support to attorney(s) in the Corporate/Real Estate Practice Group. This can include, but is not limited to, preparation of corporate legal documents, corporate filings and registrations, updating and maintaining digital Minute Books, drafting correspondence, document assembly, including electronic assembly of closing binders and transaction binders, and other duties as may be assigned.

MAJOR RESPONSIBILITIES:

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties.

Open and maintain digital legal files according to accepted legal practices and Firm policy.
Provide client matter management assistance.
Compose a variety of correspondence.
Maintain attorney calendar by planning and scheduling conferences, teleconferences, and travel.
Document and input attorney reimbursable expenses.
Assist attorney(s) with client billing.
Perform other duties as assigned within the scope of the job classification.
Maintain client confidence by keeping attorney/client information confidential.

SKILLS AND ABILITIES:

Possess excellent written and verbal skills.
Good proofreading, grammar and editing skills.
Responsible, organized, detail-oriented and a problem solver.
Able to handle multiple tasks in timely manner.
Comprehensive knowledge and experience with the following software programs preferred: Microsoft Office (Word, Outlook, Excel and PowerPoint), and Adobe DC.
High production skills.
Able to work independently with minimal supervision.
Ability to interact professionally with all levels of employees.
Ability to work professionally with clients, referral sources, and other professional advisors.
Use good judgment to make decisions appropriate to level of responsibilities.
Ability to learn new skills and systems quickly.

EDUCATION, EXPERIENCE AND/OR TRAINING:

Minimum five years of relevant legal support/secretarial work; or completed a legal assistant course with three years of legal work experience.
Butzel Long

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Creative Director for our MHVillage/Datacomp subsidiary.

Company

Founded in 1987, MHVillage/Datacomp is a subsidiary of ELS and a national leader in the manufactured housing industry based in Grand Rapids, Michigan Our business units include MHVillage.com, the largest online marketplace for manufactured housing with more than $3 billion in home sales and rental transactions annually; Datacomp Appraisal Systems, the nation’s leading provider of market-based manufactured home valuation and inspection services; Datacomp/JLT, the most trusted source for market data on the manufactured housing asset class; and the MHInsider magazine, the industry’s trade publication for manufactured housing professionals.

Position

Reporting to the Vice President–Marketing, the Creative Director is a senior marketing role that oversees the production and day-to-day operations of the marketing department. Working in collaboration with the Vice President–Marketing, the Creative Director ensures timely development and execution of strategic product, brand, advertising and marketing initiatives for both internal and external clients. In addition to providing ongoing coaching, mentoring and direction to a small marketing team, this position works hands-on with several projects at a time, will be involved in all phases of creative development, will oversee the creative process, proof all work created by direct reports, and stay apprised of the competitive landscape as well as the latest creative, advertising, and marketing trends.

Although creativity and artistic talent are critical skills for this position, we’re looking for someone who loves to create purpose-driven marketing that increases conversions, leads and sales; not just someone who likes to do art for art’s sake (to make things look pretty) or spend two months working on a project that should only take two days.

To fulfill the needs of this role, the Creative Director must have exceptional attention to detail; be pro-active; have a strong work ethic; good customer experience / people skills in line with our company’s core values; strong conceptual thinking and creative problem-solving; the ability to multi-task under ever-changing deadlines; have a creative eye for design, composition, video editing, typography, and image selection; direct-response copywriting and editing experience; plus proven success leading a creative team to develop highly-effective, conversion-optimized marketing in a timely manner.

Primary Responsibilities Include:

Responsibilities and essential functions of this position include but are not limited to:

• Collaborate with the Vice President–Marketing to ensure the timely development and execution of advertising, marketing, branding, and revenue initiatives for the organization and external clients as assigned.
• Oversee the day-to-day activities of the marketing team including project management, traffic control, production schedules and quality assurance for a multi-disciplined, cross-functional marketing department to complete projects on time and within budget including: digital and print production of marketing collateral, transactional and marketing emails, direct-response copywriting, advertising and promotional campaigns, PPC management, social media, content marketing, website design, etc.
• Lead the team in ideation, conceptual thinking and creative problem solving, then guide the process of distilling the best ideas into strategic marketing solutions that tactically fulfill the business needs of our organization and external clients.
• Share what you know while listening to, and learning from, what we know.
• Provide ongoing coaching, mentoring and direction to marketing team members to facilitate the achievement of individual and departmental goals, while ensuring quality work, integrity and professionalism from the marketing team.
• Successfully distinguish good ideas from bad ideas, developing the good ones into effective marketing assets that generate traffic, sales leads, and revenue.
• Initiate and maintain key relationships with marketing suppliers, stakeholders, and internal teams through ongoing phone, video conference, e-mail and Slack contact.
• Engage in hands-on departmental production work as a backup for existing team member absences or to bridge gaps in available talent resources as needed.
• Develop systems and standard operating procedures to improve departmental efficiency and team member training.
• Coordinate with the appropriate departments to gain relevant information, resolve or escalate customer concerns, execute initiatives, fulfill orders and provide product support.
• Serve as a subject matter expert on MHVillage/Datacomp products and services including MHVillage.com and the MHVillage advertising network, the MHInsider trade magazine and professional advertising channels, and Datacomp valuation services and market data.
• Support the business development and customer experience teams with high levels of customer service, including timely and accurate fulfillment of marketing requests.
• As one of the essential functions of this role, this position coordinates the organization’s promotional presence at industry events including display management, shipping, swag inventory management, staff registrations, travel arrangements, sponsorships and marketing collateral. This function also involves attending industry events and conferences to unpack, assemble, disassemble, pack and ship the organization’s trade show displays (moving around large event venues, lifting and moving items weighing up to 75 lbs), and works the organization’s booth to understand the needs of customers and prospects, and identify market opportunities.
• Miscellaneous responsibilities as requested by executive management and required by the business needs of the organization.

Successful candidates will produce work to the highest standards and are passionate about branding, advertising, marketing, copywriting, social media and evolving technology. Communication and leadership are big parts of the job, so the Creative Director must feel confident enough to lead to the entire creative process. Keeping a finger on the pulse of current and competitive trends and going above and beyond is also necessary to be successful in this role.

Required Qualifications:

• Minimum 5-7 years of hands-on marketing or creative services experience including campaign development, graphic design/art direction, copywriting, email marketing, websites, social media, search engine marketing, etc.
• Minimum 2 years of experience leading a multi-disciplined marketing team, including designers, copywriters and digital marketers by managing and directing projects from ideation, through production, to completion–on time and within budget.
• Agency or creative services background preferred.
• Strong portfolio demonstrating mastery of traditional, website and digital design and copywriting including proven marketing campaign results with case studies.
• Self-starter, can recognize, qualify and recommend marketing opportunities.
• Up-to-date knowledge of marketing trends and best practices, especially in the areas of content development, video and email marketing.
• Exceptional computer proficiency including extensive experience with Macintosh computer systems, Adobe Creative Cloud (especially Illustrator, InDesign and Photoshop), WordPress, HTML, CSS, email marketing including Mailchimp and Klaviyo, AgoraPulse or similar social media management software, Unbounce, SEO, content development, direct-response copywriting, MS Office, Google Apps, and other marketing software.
• Lead by example, inspire and excite the team by creating and maintaining an engaged, creative and happy department culture.
• Extraordinary attention to detail, proofreading, editing, organizational and time management skills.
• Ability to multitask in a fast-paced working environment.
• Flexibility and willingness to pitch in as necessary.
• Superior communication skills in person, on the phone and in written communications.
• Dependable, adaptable and enthusiastic.
• Ability to travel to the MHVillage office and industry conferences or events approximately 6-10 times annually for periods of 3-5 days; the ability to lift and move 75 lbs; and the ability to move about event venues, assemble trade show displays, work the organization’s trade show booth for extended periods of time, and interact with current and prospective customers to identify market opportunities are essential functions required of this role.

From time to time, the Creative Director may need to work hours that aren’t typical, so a flexible approach is needed to be a good fit for this position.

Compensation and Benefits

This position offers an opportunity for a top performer to stand out as exceptional in a small, yet highly-important niche of the overall real estate market. We offer an attractive compensation program including medical benefits with available dental, vision, life and disability insurance; employee stock purchase plan; and company-matched 401(k).

This is a full-time, remote position based in Grand Rapids, Michigan with some travel required.

Although this is a remote position, travel to the MHVillage office will be necessary from time-to-time. So, priority will be given to candidates located within a reasonable driving distance from Grand Rapids, Michigan.

Equity LifeStyle Properties, Inc.

Company Overview:

At Activate, we are renowned for crafting extraordinary experiences that make a lasting impact for some of the world’s most influential brands. Our expertise spans the production of kits, mobile tours, and standout live events, enhancing brand visibility and strengthening customer loyalty. As a WBENC-certified company, we take pride in fostering an inclusive work environment that emphasizes growth, offers competitive benefits, and champions collaboration.

Position Summary:

We are on the lookout for a talented and enthusiastic Associate Event Producer to join our team. In this role, you will collaborate closely with Producers to deliver exceptional experiential events. As an Associate Event Producer, you play a vital role in supporting various facets of event production, making significant contributions to achieving client objectives.

Key Responsibilities:

Office Responsibilities:

• Collaborate with the Producer to create and manage production documentation throughout the program lifecycle. This includes statements of work, work-back schedules, budgets, artwork approvals, operations manuals, metrics reports, expense reports, and post-program recaps.
• Take the lead in sourcing and procuring necessary event assets, such as décor, furniture, giveaways, staff, venues, rentals, or new specialty vendors.
• Monitor and track expenses against the internal budget, ensuring meticulous management of receipts and expense reporting.
• Contribute to the process of securing permits from local and state municipalities for special events, food service, road closures, and other unique program requirements.
• Play a substantial role in curating and overseeing the mise en scène of each event, ensuring that visual and atmospheric elements align with the brand’s narrative, leaving an indelible impression on attendees.

Onsite Responsibilities:

• Collaborate closely with Producers to ensure the timely and efficient completion of all on-site tasks.
• Assist in the management of the Run of Show, ensuring adherence to deadlines and the well-being of the crew with necessary breaks.
• Participate actively in the execution of experiential marketing plans and contribute to achieving client Key Performance Indicators (KPIs) during each show day.
• Provide support in handling necessary pivots or contingency execution as required.

Activate reserves the right to add or change duties at any time.

Job Qualifications:

• Education: A Bachelor’s degree is required.
• Experience: A minimum of 3 years of relevant experience.
• A strong interest in and enthusiasm for event production and experiential marketing.

Requirements:

• Excellent verbal and written communication skills.
• Ability to thrive in a fast-paced work environment.
• Strong critical thinking skills in high-pressure situations.
• Proficiency in Microsoft Office.
• Proficiency in task management or project management software (Asana is a plus).
• Willingness to travel extensively (varies by account and season).

Activate provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Activate Inc.

Job Description

General Purpose & Essential Duties:

The Accounting Director leads accounts receivable and collections efforts and oversees the entire billing and collection process including but not limited to invoicing, customer billing inquiries, cash application, and collections processes. The Accounting Director will delegate, supervise, and participate in accounting team tasks, oversee the recording, tracking, and reporting of financial information, and ensure that the department operates efficiently without sacrificing accuracy.

• Oversee team of Billing, AR, and Collection Specialists, ensuring accurate and timely invoicing and tracking of accounts receivable aging by customer and revenue type
• Responsible for hiring and onboarding of new team members, new hire and ongoing training of Billing , AR & Collection Specialists
• Develop and execute the accounts receivable to collection strategic process to align with overall business goals
• Create, enforce, and improve standard operating process documentation and business maintenance strategies as related to receivables
• Manage vendor relations, and service level agreements for the AR & Collections team.
• Review customers information, reconcile discrepancies, and ensure customers are properly billed
• Monitor monthly invoicing and money collection processes to ensure timely collection of payments
• Responsible for direct interaction with customers regarding their billing and outstanding invoices, propose payment arrangements, and find ways to minimize company’s potential loss of income
• Develop and implement accounts receivable KPIs for the department to measure success of Billing and AR Specialists and track their performance on periodic basis
• Ensure compliance to company’s invoicing and collections policies and procedures
• Prepare and present periodic reports of invoicing and collections views and KPIs that support short-term and long-term business decisions
• Collaborate with other departments to assess current service levels and understand requested program improvements and enhancements
• Recommend new ways to streamline processes and use of systems that will help reduce complexity, while increasing efficiency
• Develop and maintain records necessary for auditing purposes; provide copies of all requested files, documentation, and reports to state and internal auditors as needed
• Motivate and encourage team members and assess potential talented individuals for career development

Required Skills, Abilities, Education & Experience:

• Excellent leadership and supervisory skills
• Excellent organizational and time management skills
• Excellent analytical skills and high attention to detail
• Excellent verbal and written communication skills
• Ability to take control, assist in de-escalating, and remain calm in a sometimes stressful environment
• Accountable to finish assignments on or before expected deadlines
• Advanced computer skills in MS Office, accounting software, and databases
• Hands on experience with billing and collection systems and tools
• Ability to accurately process numerical data
• Ability to work accurately and independently
• High level of confidentiality
• Bachelor’s degree in accounting, finance, or related field
• 3-5 years of supervisory experience as an invoicing and/or collections manager
• 1-2 years of accounting/month end close or financial reporting experience
• Recent accomplishments in finding ways to improve company’s cashflow by creating a strategy to optimize invoicing and collection process and improve outstanding aging balances

Brightpath Associates LLC