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JOB DESCRIPTION
Schechter is seeking a Director of Investment Services (“DIS”) who has a deep understanding of and experience within the RIA space. The DIS will propose and oversee the implementation of strategic initiatives within the Investment Services function and will monitor day-to-day operations. The DIS will work to establish philosophies and strategies that align with Schechter’s Core Values.
ESSENTIAL JOB FUNCTIONS
• Ensure Schechter provides extraordinary client service
• Propose and implement strategic initiatives to improve client service and efficiencies
• Manage Client Service Professional (CSP) and Investment Technology team and act as a liaison between CSP teams
o Monitor Schechter’s investment services day-to-day operations
• Responsible for the accuracy and efficiency of Schechter’s billing process
• Provide the resources necessary to create and achieve meaningful quarterly team goals (Rocks) and track ongoing progress
• Attract, retain, develop, and hold accountable a high-performing investment services team
• Support mergers and acquisitions / advisor onboarding processes through participation in due diligence, and develop in conjunction with the technology team, a data acquisition and conversion strategy
• Partner with Technology function to implement solutions within the function
• Partner with the Compliance function to execute relevant aspects of SIA’s compliance program
• Supervise external providers including investment platforms, custodians, and other as necessary
• Other duties as required
SKILLS/EXPERIENCE
• Flexibility to be part of an entrepreneurial environment. Commitment to reporting; work collaboratively; do not apply if your preferred working system does not include constant communication/reporting
• 10+ years of operations experience within an RIA serving high net worth individuals/families
• Proven results as a team leader, with excellent people skills, business acumen, and an exemplary work ethic
• Analytical, thorough and have the ability to challenge the status quo, while simultaneously providing creative solutions
• Knowledge of key operational processes and experience in design, improvement, and implementation
• Proficiency with technology strategy; experience with portfolio reporting and CRM applications
• Ability to recognize and cultivate rising talent
• BA/BS Degree; advanced degree preferred
Schechter
Do you have a passion for championing girls’ ambition? Would you like to help build the female leaders of tomorrow? Join our team at Girl Scouts of Michigan Shore to Shore and become part of a movement that is 50 million women strong!
We offer amazing benefits:
- Flexible schedule, typically 36-40 hours per week, more during peak recruitment times
- 25 days of PTO annually
- 12 holidays, including five days off between Christmas and New Year’s
- Medical Benefits: Medical, Dental, Vision, Retirement Plan – 403(b), Short-Term and Long Disability, Life Insurance, HSA, and more.
What are you waiting for? Apply today! Candidates must live in the Grand Rapids Metro, Michigan area. Pay for this position starts at $40,000 annually.
This is a hybrid position and does require a person to be located in or near the assigned region. This position will cover the following Townships: Cherry Valley, Forest Hills, Byron Center, and Kentwood.
The Community Membership Manager will connect with caregivers to girls and talk about joining our organization, helping identify new volunteers who want to bring Girl Scouts to their local community. An outgoing, self-motivated, goal-oriented team player who likes to provide strategic solutions, tell the story of Girl Scouting via presentations, and network with community organizations, corporations, schools, educators, faith-based intuitions, and other community constituents. This individual will attend and host events, in-person and virtually, across a designated territory and directly impact the overall financial success of Girl Scouts of Michigan Shore to Shore (GSMISTS) by bringing the Girl Scout experience to more girls and adults across their territory.
A day in the life of the Membership Recruitment Manager includes but is not limited to:
- Increase membership of girls and adults for GSMISTS in the designated territory
- Meet and exceed recruitment goals by developing effective customer service and recruitment strategies through the organization, effectiveness, persistence, and exceptional time management.
- Identify and seek new member prospects.
- Establish, develop, and maintain collaborative relationships with organizations and leaders to secure opportunities.
- Promptly follow up on leads and referrals
- Coordinate and schedule in-person or virtual sessions to meet with prospective members in a variety of settings and venues; prepare and present information to audiences intended to increase awareness, interest, and membership in GSMISTS.
- Work with all council departments to ensure new member council goals are met; work with the regional team to determine or develop innovative techniques ensuring the effective delivery of recruitment strategies and new member placement.
The fine print…
- High School Diploma or equivalent. Preferred but not required: Bachelor’s degree in a related field, or equivalent combination of education and experience.
- Excellent organizational skills, strong interpersonal skills, and practical communication skills (written and verbal) are a must.
- Previous experience recruiting volunteers or members, or sales, recruitment, or account management background preferred.
- This position requires an average of 2-4 work evenings per week during peak recruitment season with extensive travel within the designated territory.
- This position requires multiple evenings and occasional weekend work.
- Spanish/Bilingual skills a plus.
Diversity, Equity, Inclusion & Belonging
GSMISTS supports employees and volunteers who deliver and recognizes its responsibility to nurture diversity, equity, inclusion, and belonging, for girls, families, volunteers, and staff. To make the world a better place, we must commit to working together to build an inclusive society. Inclusivity is a big part of the Girl Scout DNA. Girl Scouts is a nonpolitical, nonpartisan organization, we are not red or blue, we are Girl Scouts green and proud!
GSMISTS is an Equal Opportunity Employer
Girl Scouts of Michigan Shore to Shore provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals to perform the position’s essential function.
Reports To: Director of Membership
FLSA Status: Salaried, Exempt
Office Location: Grand Rapids Service Center
Girl Scouts of the USA
Do you have a passion for championing girls’ ambition? Would you like to help build the female leaders of tomorrow? Join our team at Girl Scouts of Michigan Shore to Shore and become part of a movement that is 50 million women strong!
We offer amazing benefits:
- Flexible schedule, typically 36-40 hours per week, more during peak recruitment times
- 25 days of PTO annually
- 12 holidays, including five days off between Christmas and New Year’s
- Medical Benefits: Medical, Dental, Vision, Retirement Plan – 403(b), Short-Term and Long Disability, Life Insurance, HSA, and more.
What are you waiting for? Apply today! Candidates must live in the Grand Rapids Metro, Michigan area. Pay for this position starts at $40,000 annually.
This is a hybrid position and does require a person to be located in or near the assigned region. This position will cover the following Townships: East/Grand Rapids Public Schools, Coopersville, Kenowa Hills, Comstock Park, Northview, and Wyoming.
The Community Membership Manager will connect with caregivers to girls and talk about joining our organization, helping identify new volunteers who want to bring Girl Scouts to their local community. An outgoing, self-motivated, goal-oriented team player who likes to provide strategic solutions, tell the story of Girl Scouting via presentations, and network with community organizations, corporations, schools, educators, faith-based intuitions, and other community constituents. This individual will attend and host events, in-person and virtually, across a designated territory and directly impact the overall financial success of Girl Scouts of Michigan Shore to Shore (GSMISTS) by bringing the Girl Scout experience to more girls and adults across their territory.
A day in the life of the Membership Recruitment Manager includes but is not limited to:
- Increase membership of girls and adults for GSMISTS in the designated territory
- Meet and exceed recruitment goals by developing effective customer service and recruitment strategies through the organization, effectiveness, persistence, and exceptional time management.
- Identify and seek new member prospects.
- Establish, develop, and maintain collaborative relationships with organizations and leaders to secure opportunities.
- Promptly follow up on leads and referrals
- Coordinate and schedule in-person or virtual sessions to meet with prospective members in a variety of settings and venues; prepare and present information to audiences intended to increase awareness, interest, and membership in GSMISTS.
- Work with all council departments to ensure new member council goals are met; work with the regional team to determine or develop innovative techniques ensuring the effective delivery of recruitment strategies and new member placement.
The fine print…
- High School Diploma or equivalent. Preferred but not required: Bachelor’s degree in a related field, or equivalent combination of education and experience.
- Excellent organizational skills, strong interpersonal skills, and practical communication skills (written and verbal) are a must.
- Previous experience recruiting volunteers or members, or sales, recruitment, or account management background preferred.
- This position requires an average of 2-4 work evenings per week during peak recruitment season with extensive travel within the designated territory.
- This position requires multiple evenings and occasional weekend work.
- Spanish/Bilingual skills a plus.
Diversity, Equity, Inclusion & Belonging
GSMISTS supports employees and volunteers who deliver and recognizes its responsibility to nurture diversity, equity, inclusion, and belonging, for girls, families, volunteers, and staff. To make the world a better place, we must commit to working together to build an inclusive society. Inclusivity is a big part of the Girl Scout DNA. Girl Scouts is a nonpolitical, nonpartisan organization, we are not red or blue, we are Girl Scouts green and proud!
GSMISTS is an Equal Opportunity Employer
Girl Scouts of Michigan Shore to Shore provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals to perform the position’s essential function.
Reports To: Director of Membership
FLSA Status: Salaried, Exempt
Office Location: Grand Rapids Service Center
Girl Scouts of the USA
Do you have a passion for championing girls’ ambition? Would you like to help build the female leaders of tomorrow? Join our team at Girl Scouts of Michigan Shore to Shore and become part of a movement that is 50 million women strong!
We offer amazing benefits:
- Flexible schedule, typically 36-40 hours per week, more during peak recruitment times
- 25 days of PTO annually
- 12 holidays, including five days off between Christmas and New Year’s
- Medical Benefits: Medical, Dental, Vision, Retirement Plan – 403(b), Short-Term and Long Disability, Life Insurance, HSA, and more.
What are you waiting for? Apply today! Candidates must live in Northern Michigan. Pay for this position starts at $45,000 annually.
This is a hybrid position and does require a person to be located in or near the assigned region. This position will cover the following counties Alcona, Charlevoix, Cheboygan, Crawford, Montmorency, Oscoda, Otsego, and Presque Isle.
The Community Membership Manager will connect with caregivers to girls and talk about joining our organization, helping identify new volunteers who want to bring Girl Scouts to their local community. An outgoing, self-motivated, goal-oriented team player who likes to provide strategic solutions, tell the story of Girl Scouting via presentations, and network with community organizations, corporations, schools, educators, faith-based intuitions, and other community constituents. This individual will attend and host events, in-person and virtually, across a designated territory and directly impact the overall financial success of Girl Scouts of Michigan Shore to Shore (GSMISTS) by bringing the Girl Scout experience to more girls and adults across their territory.
A day in the life of the Membership Recruitment Manager includes but is not limited to:
- Increase membership of girls and adults for GSMISTS in the designated territory
- Meet and exceed recruitment goals by developing effective customer service and recruitment strategies through the organization, effectiveness, persistence, and exceptional time management.
- Identify and seek new member prospects.
- Establish, develop, and maintain collaborative relationships with organizations and leaders to secure opportunities.
- Promptly follow up on leads and referrals
- Coordinate and schedule in-person or virtual sessions to meet with prospective members in a variety of settings and venues; prepare and present information to audiences intended to increase awareness, interest, and membership in GSMISTS.
- Work with all council departments to ensure new member council goals are met; work with the regional team to determine or develop innovative techniques ensuring the effective delivery of recruitment strategies and new member placement.
The fine print…
- High School Diploma or equivalent. Preferred but not required: bachelor’s degree in a related field, or equivalent combination of education and experience.
- Excellent organizational skills, strong interpersonal skills, and practical communication skills (written and verbal) are a must.
- Previous experience recruiting volunteers or members, or sales, recruitment, or account management background preferred.
- This position requires an average of 2-4 work evenings per week during peak recruitment season with extensive travel within the designated territory.
- This position requires multiple evenings and occasional weekend work.
Diversity, Equity, Inclusion & Belonging
GSMISTS supports employees and volunteers who deliver and recognizes its responsibility to nurture diversity, equity, inclusion, and belonging, for girls, families, volunteers, and staff. To make the world a better place, we must commit to working together to build an inclusive society. Inclusivity is a big part of the Girl Scout DNA. Girl Scouts is a nonpolitical, nonpartisan organization, we are not red or blue, we are Girl Scouts green and proud!
GSMISTS is an Equal Opportunity Employer
Girl Scouts of Michigan Shore to Shore provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Reasonable accommodation may be made to enable individuals to perform the position’s essential function.
Reports To: Director of Membership
FLSA Status: Salaried, Exempt
Office Location: Traverse City Service Center
Girl Scouts of the USA
Leads and coordinates the daily requirements specific to assigned projects from pre-sales activity through execution, shipment and final project closeout. Exercises independent judgment and discretion to maintain project scope and perform within schedule and budget parameters.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Documents and clarifies project scope, requirements and estimates.
- Works with stakeholders to develop and maintain the project timeline.
- Develops responsibility matrix with all stakeholders and cross functional team members.
- Conducts periodic meetings with stakeholders presenting status and recording open issues.
- Publishes status and open issues after each periodic meeting.
- Works with customer and sales to manage change requests to maintain planned margin.
- Reviews project proposals to develop goals, time frame, budgets, and procedures for accomplishing projects.
- Analyzes project profitability, develops and manages project budget, and monitors receivables.
- Understands basic revenue models, P/L, and cost-to-completion projections and makes decisions accordingly.
- Identifies necessary resources and leads assigned team members through project completion.
- Creates, executes, and adjusts project work plans as needed.
- Develops and strengthens customer relationship.
- Manages day-to-day operational aspects and client interaction.
- Orders materials related to projects.
- Effectively applies KUKA methodology and enforces project standards.
- Creates and maintains job records for each project, including Estimates, Jobs, Sales Orders, and Shippers in ERP/CRM systems.
- Prepares for engagement reviews and quality assurance procedures.
- Minimizes company exposure and risk on project.
- Manages change and problem resolution, identifies opportunities for improvement.
- Anticipates gaps relative to project scope and timeline. Takes appropriate countermeasures to ensure project scope is achieved.
- Ensures proper documentation completion (including lessons learned) and storage.
- Facilitates team and client meetings effectively and mitigates team conflict.
- Delivers informative, well-organized presentations.
- Provides periodic status reports to management.
- Builds a knowledge base of each client’s business, organization and objectives.
- Assists on the pre-sales (definition of scope, clarification of requirements, estimation, quoting, work breakdown and scheduling) effort if required.
- Serves as a role model and mentor for those with less experience.
- Leads internal team/task forces as requested.
- Travels as needed (domestic and international) depending on the nature of the projects assigned.
- Oversees and/or coordinates activities of on-site field service personnel.
- Inspires coworkers to attain goals and pursue excellence.
- Captures lessons learned for application within KUKAs day to day and project operations
- Applies continuous improvement to KUKA project management processes and identifies areas for process improvement
- Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Oversees the daily activities of on-site field service personnel and provides input regarding employee training opportunities; planning, assigning, and directing work, addressing complaints and resolving problems.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s degree (B. A.) from four-year college or university and five years of related technical/engineering experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret mechanical, electrical, electronic, etc. prints and other related technical documentation. Requires knowledge of the fundamentals of customer service for phone and face-to-face contact with customers and strong PC skills/knowledge (MS Office environment, Internet, email, etc.). Ability to develop and use spreadsheets and graphs to track project progress.
Experience with KUKA Robots is a plus. Agile project management methodology experience is desired.
KUKA
Ernest Packaging Solutions is currently in search of a Packaging Strategic Account Manager for our division located in Farmington Hills, MI. This is a full time position that offers a competitive base salary, plus commission, along with benefits.
For over 75 years, Ernest Packaging Solutions has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you’ll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while making what you’re worth with a lot of really awesome people.
The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation.
_______________________________________________________________________________________________
Maximize profitable sales growth by selling deeper and wider within existing clients, expanding client contacts, identifying and developing new opportunities at a level consistent with or exceeding company expectations. Identifying and maximizing new client opportunities as designated.
Essential & Performance Functions:
- Understands and emulates the Ernest culture of CURE in all accounts.
- Understand client needs and objectives to deliver appropriate solution, enabling the client to meet their objectives
- Demonstrate knowledge of market conditions and access to resources to quickly respond to new developments in the client’s business
- Demonstrate consistent focus on actions and tactics that will produce positive sales results including Ernest Solutions of the Month, VMI, other.
- Demonstrate appropriate knowledge of the clients’ business (products and services) to formulate business strategies which drive revenue
- Communicate in an organized, clear and concise manner to effectively express ideas, plans, actions, and projects to support client needs
- Establish and execute an actionable sales plan that drives profit growth with client base, including regular business reviews with key clients
- Engages Ernest resources inside accounts (consultants/technicians/manufacturer reps) to demonstrate our design capabilities.
- Sustain and grow accounts assigned to you.
- Work with and identify appropriate Senior Design Specialist to help promote new opportunities in assigned accounts.
- work with and navigate our internal processes.
Qualifications:
- The ideal candidate will previous packaging experience with substantial packaging product knowledge
- Self-motivated, possessing a high energy level and a desire to achieve goals beyond what is required
- Business acumen around sales forecasting, opportunity management, and client planning
- Understanding of how to communicate in today’s business environment
- Ability to listen, gain trust and bring to closure an action, project, resolution or sales with clients
- Shows overall value to the customer through our ideas including materials and automation
- Ability to work and promote vendor relationships in assigned accounts.
Ernest Packaging Solutions
An iconic landmark surrounded by natural beauty on our 200 acres, Saint John’s Resort offers an idyllic setting for moments in life that matter most. Undergoing a $50M renovation and expansion of the property, Saint John’s Resort is looking to add an exceptional Director of Catering to our growing team! Our renovation plan includes the addition of a new, state-of-the-art 17,000 square foot ballroom with the capacity to accommodate up to 1,500 guests at an event!
The ideal candidate is an energetic, passionate and highly motivated hospitality leader to who has extensive experience with the selling and production of a diverse range of special events – large and bespoke weddings, Bar mitzvah’s, Quinceanera’s, and more! The Director of Catering reports to the Director of Sales & Marketing and is responsible for effectively selling private event space, F&B outlets and guestroom blocks for weddings and social events as well as assist in guiding and leading the wedding and social events team.
If you are energetic, have a passion for wedding sales, and would like to be a part of a team whose mission is to consistently deliver warm and attentive service in an elegant and sophisticated environment, this is the opportunity for you.
Position Responsibilities:
- Sell and finalize social catering and guestroom business
- Handle social catering inquiries and send out catering proposals, collateral and menus
- Conduct site inspections and handle walk-in inquiries for future business
- Negotiate food and beverage minimums and rental fees with clients
- Generate sales agreements for business to secure event space
- Maintain client contact and effective communication throughout the planning process to ensure the highest level of guest satisfaction
- Work with the Director of Sales & Marketing, Assist Director of Sales, Director of F&B and Executive Chef to ensure successful wedding receptions and social events
- Detail events and generate Banquet Event Orders, resumes and diagrams for upcoming events.
- Communicate all plans, details and arrangements for functions with responsible departments
- Coordinate with preferred vendors catering support services (flowers, entertainment, decoration, A/V, etc.) to provide complete client satisfaction
- Be present onsite at the start of each event to ensure proper event setup and satisfaction of client
- Review banquet checks for accuracy post-event
- Follow up with clients for client feedback
- Attend internal wedding showcase menu tastings
- Performs other duties as assigned by Director of Sales & Marketing and/or Assistant Director of Sales
Qualifications
Previous experience in hotel catering, restaurant event sales or convention services/event planning of diverse celebrations of life events required.
- Computer skills including Microsoft Word, Excel, Outlook. Knowledge of the Delphi sales system is strongly preferred
- A working knowledge of banquet/catering food and beverage service, policies and operations
- Knowledge of general sales techniques, yield management, and customer service skills
- Strong time management and organizational skills. Good conflict management skills.
- Excellent attention to detail and follow up skills
- Ability to multi-task and handle multiple projects in a fast-paced environment
This position is not remote and requires being available outside of the standard M – F business week. Due to the nature of the wedding and social business, Wedding & Event Sales Managers are required to have flexible work schedules which includes most Saturdays and occasional Sundays.
The Saint John’s Resort is an Equal Opportunity Employer. You must be able to pass a pre-employment background check.
Saint John’s Resort
ABOUT THE TEAM
VVK PR + Creative is a full-service integrated communications agency based in downtown Detroit. VVK (formally Velocity Cow) brings decades of strategic communications and creative video production experience to media, automotive, energy, insurance, IT, legal, nonprofit, retail and real estate industries. We provide clients and partners with communication solutions that advance their brand and connect with their audiences. We are a flexible hybrid workplace.
ABOUT THIS ROLE
VVK PR + Creative is looking for a Senior Video Producer + Writer to join the creative production department who will report directly to the VP of Creative Production. As a Senior Video Producer + Writer, you will be responsible for ideating, writing and producing video projects ranging from 30-second commercials to long-form storytelling. You will work closely with our filming/edit team and other key team members across the business to ensure the final product illustrates our creative vision while addressing client needs. You will be client-facing and be able to lead the conversation while understanding client concerns.
This is a wonderful opportunity for anyone with five or more years of producing high quality video content and handling projects from concept to completion. The Senior Video Producer will work closely with the eight-person video production team and engage with the public relations department and leadership to ensure alignment across business objectives. If you have a desire and acumen to manage projects and team members, that would be great.
Creativity is key for this position. We produce broadcast commercials, digital marketing content, and even episodic stories and we need someone who will push the envelope of great storytelling, effective project management and creativity.
RESPONSIBILITIES
• Lead and execute branded and creative content
• Pitch, plan, and shoot image/branding campaigns for clients
• Be a project lead
• Gather feedback by asking the right questions from the stakeholders/clients to ensure the video represents said objectives
• Manage multiple projects with varying deadlines.
• Possess confidence with clients, in the edit room, and on the set.
• Have a professional demeanor with community partners and lead all shoots.
• Excellent verbal and written communication skills.
• Well organized, professional and high energy.
• Excellent editing and proofing skills.
• Commitment to representation in our projects.
• If you edit, that would be great.
• Develop scripts for video shoots and broadcast-style productions for online and social media.
• At video shoots, give feedback to individuals on look and positioning.
• Provide excellent logistic support for on staff and freelance crew so they can focus on creative content.
WE’RE LOOKING FOR SOMEONE WHO IS OR HAS:
· A consummate project manager with a track record of being highly dependable and organized.
· Strong knowledge of how to produce for broadcast and social media/digital mediums
· Excellent written and oral communication skills with all levels of company staff, clients, and vendors
· Exemplary client relations skills
· Strong attention to detail that allows thoroughness and accuracy to your work
· An experienced multi-tasker of competing priorities who thrives in high-pressure, fast-paced environments
· The strong desire to be a team player and ability to work well with a diverse group of professionals
· At least five years of experience producing, writing and delivering projects on budget and on time.
WORKING AT VVK PR + CREATIVE
We want the VVK team to be successful and have a healthy work/life balance and commit the following to our team:
· A positive and supportive team with opportunities for advancement committed to helping all staff develop and grow
· A competitive salary with opportunities for commission
· 75% coverage of Medical and 50% of Dental, and Vision insurance monthly premiums
· Generous paid time off including “closing” the office between Dec. 24 and Jan. 1
· 10 paid holidays
VVK PR + Creative
As a Customer Engagement Manager, you will bring your seasoned experience to work closely with Sales (Key Account Management and New Business Development) to win, manage and grow strategic engagements with OEMs and major Tier 1 suppliers to assist them striving in an internationally, economically and ecologically challenging environment.
Your primary mission is to bring maximum value through actionable findings & conclusions to the customer, which we call “Insights”.
You will coordinate a team of experts cross functionally in a global matrix environment to provide and explain your assigned customers with commercial as well as technical findings and insights from our collaborative benchmarking programs, leveraging the extensive expertise and global expert pool of A2MAC1.
You are able to coordinate and lead complex benchmarking programs in terms of timeline, scope & profitability with external as well as internal stakeholders from various functional areas, such as engineering, procurement, value engineering and finance.
You are driven and motivated to identify and realize opportunities for follow-up business and to further grow the collaboration with our customers.
Sales / Business Development
o Develop existing clients & drive growth
o Win, manage and grow strategic engagements
o Drive strategic growth by identifying key stakeholders & developing the customer with our extensive Insights offering
o Proactive identification of upselling and cross-selling potentials with assigned customers
You are responsible and lead on all Technical and Financial aspects of strategic benchmarking engagements assigned to you, from initial scoping discussions, prepare and present responses to RFIs/RFQs, through staffing if awarded to the successful program delivery and formal closing retrospectives.
Your day-to-day work as a Customer Engagement Manager includes managing the strategic benchmarking programs as well as creating convincing proposals in the acquisition phase.
Delivery
o Drive business by interacting with key stakeholders at the customer
o Orchestrating the engagement incl. external / internal stakeholders
You are our central interface to the assigned customer while performing the program and you are the key person to maintain and grow this type of programs and relationships with the key stakeholders of the customer.
Your responsibility is a clear and reliable communication to the customer across various departments and levels of seniority, from engineers to management & executive level.
You organize the delivery of your assigned program and the management of timelines according to the customers’ expectations and you orchestrate the customer relationships through proactive stakeholder management.
- Leading customer engagements for benchmarking programs and manage customer relationships
- Enable customers to solve their problems and realize value by using our full portfolio offering
- Coordinate strategic projects, incl. planning, ensuring quality, meeting deadlines, etc.
- Leverage global A2MAC1 pool of experts to identify and prepare actionable recommendations while keeping a “hands-on” mentality presenting those to customers
- Presenting results, key findings with the team and ensuring customer satisfaction
- Leading the delivery team to provide the right output to the customer on time
PROFILE REQUIRED
Professional Background
- Expertise managing complex programs in an automotive and global matrix environment ideally at OEM and/or Tier 1) within (value) engineering departments
- Completed Master studies (or Bachelor with 5+ years of relevant work experience) preferably within electrical engineering, mechanical engineering or business administration with engineering extension
- 10 years+’ work experience in the field of automotive consulting, technical sales, business development or customer engagement, with 3+ years at a project/program management level
Skills & Abilities
- Proven track record building deep and influential stakeholder relationships within large customer organizations
- Experience in technical and/or service sales or customer service is advantageous
- Technical curiosity, willingness to learn and adopt fast and “hands-on” player/coach mentality
- Strong project management, analytical and communication skills
- Customer oriented working style with good business development sense finding new opportunities to grow relationship
- An open-minded personality, self-confident appearance as well as very good English and X Language skills
- Ability to self-lead and others
- Appreciates regular business travel and spending time on assigned customer sites, globally
A2MAC1 – Decode the future
NOTA Labs, a lifesaving startup based in Ann Arbor, MI, is focused on developing affordable Nitric Oxide (NO) delivery systems for hospital and in-home use. NO has broad utility for treating many debilitating and potentially life-threatening conditions and diseases, including a wide range of respiratory infections such as pneumonia and bronchiolitis. It is also used to treat neonates born with underdeveloped lungs and prevents reperfusion injury which is common in open-heart surgery. In fact, it has multiple functions in the body including anticlotting, antimicrobial, vasodilation, and anti-inflammatory.
Our team is growing, and we are currently seeking a Product Marketing Manager to join our team comprised of highly motivated scientists, engineers, respected academic researchers, physicians, and seasoned business executives in building life-changing solutions in healthcare. You will be strategic AND hands-on and will be part of the team communicating the message of the Company and our products, to help bring them to market. The ideal candidate will gain an understanding of our products, target audiences, and in-depth knowledge of relevant product features. You will take ownership of the positioning, messaging, and branding.
Location: Ann Arbor, MI (On-site)
Key Responsibilities:
· Utilizing your contacts in hospitals and respiratory care, develop detailed user needs by meeting with key opinion leaders, potential customers, and end users to understand how our products would be used and what their critical requirements for various potential applications and additional features they would like in our products.
· Assist in converting those user needs into design inputs for the company’s product development program.
· Gain a complete understanding of competitive products’ strengths and weaknesses and develop marketing strategies around such offerings.
· Analyze and size markets/applications and prioritize future development for the company’s product line.
· Craft stories about our products to entice potential customers to convert and collect feedback
· Develop sales and promotional plans.
· Build brand/product awareness through promotional strategies, personal visits with customers, and attendance at appropriate conferences and events.
· Develop pricing models and strategies around a rental model.
· Collect and analyze market research data and run A/B studies.
· Design and oversee promotional ad programs.
Skills and Experience:
· MBA or similar degree with a focus on marketing and business admin.
· 3+ years of GTM experience in the healthcare market focused on respiratory/pulmonary care.
· Medical device or ventilator experience a plus.
· Experience in early-stage startups.
· Demonstrated success in GTM launches.
· Knowledge of current markets in respiratory equipment and hospitals.
· Proficient in analytics and market testing.
· Excellent written, oral communication, and project management skills.
· Must be able to work onsite in Ann Arbor, MI.
· US Citizen or Green Card.
About NOTA Labs:
Founded in 2014, NOTA Laboratories is a startup company that started as a spinout of the University of Michigan here in Ann Arbor, MI, and focused on developing novel NO delivery systems and applications that augment your own body’s NO production for treating and preventing a wide variety of life-threatening illnesses and conditions.
NOTA has received generous funding from the US National Institutes of Health, Silicon Valley-based Pegasus Tech Ventures, and NGK/Niterra out of Japan to accelerate its products toward commercialization.
Come join a team of dedicated and wickedly smart people aiming to improve health care with this miracle molecule. Say yes to NO!
No 3rd party solicitations please.
NOTA Laboratories


