Maryland Casting Calls & Acting Auditions

The National Association of Community Health Centers (NACHC) is the national membership organization for the nation’s federally qualified health centers (also known as FQHCs or Community Health Centers). Health centers are nonprofit, community-directed health clinics that provide access to high-quality, culturally competent, and comprehensive care to people living in medically underserved areas. NACHC strengthens the health center movement through advocacy, training, and technical assistance, clinical and operations support. NACHC is committed to an equitable, diverse, and inclusive workplace.

BASIC FUNCTION

The Deputy Director of Grassroots Organizing is a member of NACHC’s National Grassroots Advocacy team. The Deputy Director will sustain and build on the momentum of the newly implemented grassroots organizing strategy in collaboration with Primary Care Associations (PCAs), Health Center Controlled Networks (HCCNs), and Community Health Centers (CHCs). The successful candidate will design and implement this strategy by providing regional coordination, tools, and strategic support to ensure access to affordable, quality, and equitable health care.

PRIMARY RESPONSIBILITIES AND DUTIES

1) Under the leadership of the Director of National Grassroots Advocacy, collaborate with NACHC’s public policy and research teams to build distributive leadership within the health center movement and increase education and mobilization of health centers related to NACHC’s advocacy issue campaigns.

a) Assist with creation and implementation of tactics to increase the number of health center advocates and improve their participation in advocacy campaigns and initiatives.

b) Work with the Grassroots Advocacy team to ensure advocacy communications and programs promote relational power and distributed leadership while also advancing the policy and funding priorities of NACHC.

2) Provide strategic coordination and support for the organizing reach of NACHC and partnerships with the state associations, health center controlled networks, and other partners to build and mobilize a multi-generational grassroots movement.

a) Manage the deployment of NACHC’s organizing strategy, including the NACHC organizing team, in coordination with key partners and regional.

b) Support local, regional, and statewide teams that are invested in creating a power-shifting strategy that centers people most directly impacted, CHC patients, at the center of the effort.

3) Provide training and other support to health centers, and state and regional Primary Care Associations (PCAs) to develop internal capacity and effectiveness through distributive leadership to ensure state and local efforts are coordinated with NACHC’s advocacy program.

a) Integrate organizing training fundamentals, including power building, storytelling, distributed leadership, DEI (diversity, equity, inclusion), team building, and strategic planning in all organizing and mobilizing initiatives.

b) Develop organizing and mobilizing training materials and resources for groups.

c) Deliver organizing and mobilizing training.

4) Coordinate efforts to build Community Organizing tools team at NACHC.

a) Develop and facilitate staff engagement sessions to increase understanding of organizing principles among NACHC staff.

b) Integrate mobilizing principles throughout conference programming and engagement (signage, etc.).

5) Evaluate the effectiveness of NACHC’s advocacy program and provide solutions to areas that require improvement.

a) Establishing assessment tools to measure and map progress of organizing efforts across the country.

b) Review Quorum analytics with Director, Deputy Director of Grassroots Advocacy, and Communications Manager.

c) Solicit feedback from each cohort of ALP and the ACEs.

6) Provide support to Grassroots team members.

a) Help identify solutions to project challenges.

b) Assist with orientation of new team members.

c) Help cultivate community and trust among the team.

GENERAL PROFESSIONAL DEVELOPMENT

1) Four to six years of community organizing experience.

2) Bachelor’s degree in a related discipline; and a minimum of five years related work experience.

3) Demonstrated ability to engage at a high level with issues of racial equity and inclusion.

4) Commitment to NACHC’s mission and goals.

PROFESSIONAL/TECHNICAL KNOWLEDGE, SKILLS & ABILITIES

1) Working knowledge of a diverse range of organizing strategies and tactics.

2) Proficient with Microsoft applications (Word, Excel, and Outlook).

3) Familiarity with Docebo or other Learning Management Systems.

4) Working knowledge of Quorum, SparkInfluence, or other advocacy platforms.

COMMUNICATIONS SKILLS

1) Excellent problem solving and critical thinking skills.

2) Strong writing skills and verbal communication, including public speaking.

3) Excellent interpersonal skills.

4) Well-organized and attentive to details.

5) Comfortable working with diverse groups of people.

6) Ability to work in a team environment.

7) Commitment to customer service.

8) Recognition of the importance of interdepartmental coordination and communication, and of the need to keep leadership informed of problems and issues.

National Association of Community Health Centers (NACHC)

We have a fantastic opportunity to join one of our high-growth, expanding Residential New Home Builder clients in their Maryland home office as a lead Director of Operations for the organization.

In collaborating with and reporting directly to the President of the organization, this valued Operations leader will lead, coach, and manage all systems and procedures while supervising the organization’s day-to-day activities, which include Construction, Safety, Architectural Management, Customer Care, and Cost Management.

This role will be instrumental in collaborating with Senior Management to set objectives, streamline operations, and implement best practices, ultimately fostering growth and achieving remarkable success!

Minimum Qualifications:

• Comprehensive and in-depth working knowledge of all aspects of construction.
• Ability to stay abreast of and understand homebuilding purchasing trends in both the local and national marketplace.
• Demonstrated capability to motivate teams, foster employee development, and achieve results.
• Strong aptitude for collaboration within a team-setting, valuing inclusivity and embracing diverse ideas.
• Proficiency in making prompt and accurate decisions, relying heavily on facts, data, and metrics.

Other Requirements:

• Bachelor’s degree or equivalent qualification.
• Significant experience in homes building operations.
• Excellent verbal and written communication skills.
• Proficiency in the full Microsoft Suite with general knowledge of homebuilding software.

This is not an all encompassing job description.

John Hughes Company

“Discover your African Roots – By Black People, For Black People”

Senior Manager, Product Marketing – Hybrid Position

Who We Are:

We are African Ancestry, founded in 2003 by Dr. Rick Kittles and Dr. Gina Paige. African Ancestry is the world leader in tracing maternal and paternal lineages of African descent, having helped more than a million people reconnect with the roots of their family tree.

And we are looking for an experienced and highly driven Senior Manager, Product Marketing, to lead the strategic development and execution of all our digital marketing efforts and support key brand initiatives. As our Senior Director, Product Marketing, you will shape how we present our brand on all major digital platforms.

This is a fantastic opportunity to join a team of seasoned professionals at African Ancestry – look at our website. We’re kind of a big deal. We are a company that helps transform the way black people view themselves and the way they view Africa!

What We Need:

The Senior Manager, Product Marketing, is responsible for developing and directing all the marketing activities of our product line. They will perform product pricing, packaging, and positioning for our customers. They will also be responsible for product communications and campaign strategies, and the ultimate objective is to create demand for products and increase sales.

If you have a strong passion for African Diaspora, this may be the right journey for you. Our ideal candidate for this role is an individual who is a change agent and brand champion with exemplary marketing and leadership skills and with proven experience in leading a brand marketing team in a B2C e-commerce environment. 

What You Will Be Doing:

• Managing the African Ancestry product line with responsibility for product development, pricing, planning, and promotion.
• Collaborating with our Operations, Customer Service, and Science Teams to deliver excellence.
• Forecasting revenue;
• Managing the P&L;
• Coordinating with Data Analytics using a data-driven approach to business analysis;
• Leading the planning, creative development, and execution of impactful e-commerce campaigns (promotional and advertising);
• Managing the general day-to-day marketing operations and the external marketing team (Technology, Email/SMS, PR, Content, etc.);
• Establishing and monitoring performance against key performance indicators;
• Performing other duties as assigned.

Experience You Should Need:

• At least eight (8) years of experience in a brand marketing or related role;
• Bachelor’s degree in marketing, PR, or a similar field preferred;
• Strong background in the processes of brand marketing and project management;
• Experience in the following: e-commerce, sales, pricing, market research/analytics, and strategic planning;
• Experience with leading a (remote) team, managing multiple projects simultaneously, and scaling digital campaigns;
• Hands-on experience with marketing tools, including but not limited to Microsoft Office, Shopify, Klaviyo, Attentive, SEO, CRM, Website Optimization and CRO, and Google Analytics;
• Fluency in marketing channel metrics and quantitative and qualitative consumer research;
• Excellent written and verbal communication, resourcefulness, critical thinking, and problem-solving skills.

Why You Should Apply:

• To belong to a community of relentlessly dedicated team members driven by a passion for the African Diaspora.
• Exceptionally meaningful work (look no further than our product reviews!);
• The opportunity to work with a growing company that is positioned to become a globally recognized brand in our field;
• Significant opportunity to grow our business while showcasing your talents and experience.

Benefits Package:

• Starting salary $88,000 – $120,000, commensurate with experience
• Remote/hybrid work schedule
• Paid time off (vacation, sick, holidays)
• Medical/dental and vision insurance
• 401(k)
• Bonus

What Is Next:

Apply online or send your resume and cover letter with salary expectations to Rosalind Floyd, Senior Human Resources Manager, at rfloyd@africanancestry.com. Those who are not knowledgeable and passionate about African Diaspora need not apply.

African Ancestry is an equal opportunity employer committed to the strengthening a diverse workforce.

African Ancestry

Job Opportunity: Field Marketing Manager

Location: Baltimore/Washington Metro Area (2 days onsite)

Type: Full-Time, Contract-to-Hire

Reports to: Chief Marketing & Customer Experience Officer

Are you a dynamic marketer with a knack for building local connections? A Robert Half client is looking for a Field Marketing Manager! Partnering closely with franchisees, you’ll craft marketing strategies that resonate and deliver results.

Key Responsibilities:

• Build strong relationships with franchisees, tailoring marketing strategies to their goals.
• Collaborate with the marketing team and agencies to execute plans effectively.
• Monitor spending and share promotions and insights to optimize campaigns.
• Report results to foster alignment across the organization.

Qualifications:

• 5+ years in marketing with integrated planning experience.
• Bachelor’s degree in marketing, communications, or equivalent.
• Multi-unit marketing expertise, preferably in franchising.
• Excellent interpersonal and communication skills.
• Outgoing, self-motivated, and willing to travel locally.

Note: Requires 2 days onsite in Savage, MD. Must reside in Baltimore/Washington Metro Area.

Please submit your resume to aranza.dorival@roberthalf.com

Robert Half

Responsibilities include but are not limited to:

• Performs social listening tasks to effectively analyze all aspects of Next Level’s non-linear viewing, including hours, sessions, and unique viewers.
• Provides insights on overall sports media trends and their impact on our sports network.
• Day-to-day planning, management, and creation of content for multiple social media platforms.
• Develop compelling social media event coverage plans and new content concepts with a short turnaround time and an eye for data-driven decision making.
• Ensure that writing and visual styles are consistent with digital and editorial best practices.
• Responds to ad hoc and short turn around requests for data and metrics from across the organization and proactively disseminate insights.
• Set clear objectives campaigns considering traffic, brand awareness, online reputation, leads or sales as a starting point.
• Work alongside the internal team to define and manage the social strategy.
• Work with teams to define the right approach for influencers to meet the set objectives.
• Identify and liaise with relevant influencers, negotiating fair rates for content, and ensuring the relevant agreements are in place.
• Effectively manage campaigns, ensuring they are delivered on time, to a high standard, communicating with social influencers and platform partners.
• Ability to see the bigger picture of the technology and social media landscape and how it intersects with fan consumption of NLSE content.

Qualifications:

• This is a hybrid position, NOT remote, MUST BE IN THE LOCAL DC METRO AREA.
• At least 3 years working in a media environment with quick-turn decision making, content creation and live publishing responsibilities.
• At least 1 year of people management experience.
• Passionate about publicity, social media, and growing audiences.
• Must be well-organized, detail-oriented and ability to handle multiple projects simultaneously.
• Proven ability to build communication campaigns that align with business objectives.
• Self-starter and the ability to act quickly and effectively as well as work independently with little direction.
• Possess the leadership skills to seek information from colleagues needed to further publicity and social strategies and implementation.
• Must be a solution-oriented problem solver.
• Skilled in social media comprehension and execution across Facebook, Twitter, and Instagram.
• Strong writing and communication skills and editorial judgement.
• Advanced knowledge of both current sports (teams, players, storylines) and Internet pop culture.

Next Level Sports & Entertainment

Global entertainment company seeking a Marketing Manager to join their team onsite in Silver Springs, MD. This exciting opportunity is with one of the most popular TV network brands in the business! This role is focused in full cycle campaign development and management. This position will be located on site in the Silver Spring office and is a 6+ month contract with potential for extension or conversion to permanent employment.

• Pay: $30-40/hr

Responsibilities:

• Manage 360 degree campaigns & projects across creative marketing from strategy to analysis
• Lead campaigns on specific programs & franchises including developing creative/marketing briefs, execution, and communication across departments
• Manage and track budgets and production
• Media buying and strategy
• Integrate primary and secondary research in regards to consumer behavior and motivations
• Manage and oversee timelines, route materials for approval, asset delivery

Required Qualifications:

• 5+ years experience in a marketing / advertising position within broadcast TV / entertainment
• BA degree in related field
• Experience in brand management, entertainment/media/television marketing, or image oriented consumer product marketing or advertising agency experience
• Project management and budgeting skills
• Must provide examples of marketing plans, show launches, creative campaigns
• Passion for entertainment and pop culture

If you meet the required qualifications and are interested in this role, please apply today.

The Solomon Page Distinction

Solomon Page offers a comprehensive benefit program for hourly employees. We pride ourselves on offering medical, dental, 401(k), direct deposit and commuter benefits to our employees, including freelancers – which sets us apart in the industries we serve.

About Solomon Page

Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, Twitter, and LinkedIn.

Opportunity Awaits.

Solomon Page

Job Title: Senior Communications Manager

Supervisory Responsibilities: None

Hiring Salary Range: $125,000-$145,000

SUMMARY

The Senior Communications Manager works under the guidance and direction of the Director, Strategic Communications to help define, enhance and execute a consistent communications strategy that articulates the Foundation’s vision and advances the impact of both the Foundation and the Children’s Equity Fund (CEF) ─ its sister 501(c)(4) organization ─ across internal and external audiences. The ability to integrate content across programs through close collaboration with staff is required and includes editing, proofreading, and the production of a variety of corporate and marketing communications materials. The Senior Communications Manager ensures that communications are accurate, clear, and complete; correct in terms of spelling, grammar, punctuation, and editorial style; and that they maintain a tone and voice that is consistent with the overall brand of the Foundation. The Senior Communications Manager will serve as the backup lead for the communications team during the absence of the Director of Strategic Communications. This person will play a key role in developing strategy and will help to navigate the complexities and many moving parts involved in executing a cohesive strategy.

The work of both the foundation and the CEF is structured through a portfolio of interconnected initiatives. All staff connects and synthesizes knowledge across teams to further both organizations’ Missions and Visions. Therefore, this person may be assigned to any of the Foundation or CEF’s initiatives based on initiative cycles and evolving organizational needs.

Diversity, equity and inclusion (DEI) is who we are and what we do. It is not separate but at the heart of our work. We are committed to driving change that centers communities and results in equitable societies, starting with a commitment to equity and inclusion for our staff. Specifically, we have committed to center racial equity and become an antiracist organization. Our team is expected to demonstrate and uphold our core values, our organizational culture expectations, and our commitment to DEI in every facet of their work. The Foundation strongly encourages and seeks applications from all qualified individuals whose racial, socioeconomic, ability status, and other individual dimensions allow them to bring unique and diverse perspectives. As part of this commitment, we expect all staff to gather, care for, use and openly share knowledge in ways that advance equity, support shared learning, and amplify community expertise.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Works under the direction of the Director, Strategic Communications to implement and execute communications strategies and plans, including the use of online tools and social media, to promote the Foundation’s goals and mission.
• Serves as the backup lead for the communications team during the absence of the Senior Director of Communications.
• Works with Director of Strategic Communications in managing media requests and outreach to journalists.
• Develops a contextual understanding of the foundation’s core programmatic areas and applies this knowledge to recommend strategies and tactics that advance programmatic efforts.
• Collaborates proactively with the strategy and program staff to develop and recommend content related to program approaches and activities.
• Leads the production of the annual report, including collaborating with key stakeholders to determine theme, content and format. Develops, designs and produces print and electronic collateral including brochures, conference materials, newsletters, and the like.
• Takes a leading role in maintaining and refining the Foundation’s brand identity. This includes managing templates and a style guide that reinforces the brand, and training staff on appropriate use of materials.
• Helps lead digital strategy (web, social media, and email content), to ensure that new and consistent information (article links, stories, and events) are posted regularly.
• Collaborates with the team to develop communications objectives and key results (OKRs).
• Participates in annual budget planning and ensures responsible stewardship of foundation resources.
• Ensures that all communications align with consistent themes and messages in all Foundation collateral.
• Drives the research, writing, editing, and production of a variety of corporate and marketing communications materials. Includes newsletters and employee communications; speeches and executive communications; and press releases (where relevant).
• Works in all communications media, including print and digital.
• Edits and proofreads various communications for the organization, ensuring that communications are accurate, clear, and complete; correct in terms of spelling, grammar, punctuation, and editorial style; and that they maintain a consistent tone and voice.
• Provides communications support and technical assistance to Foundation partners, as guided by the Director of Strategic Communications.
• Collaborates with OLE on internal communications efforts, providing input into the optimization of our information flow that achieves greater organizational connection and cohesion.

FUNCTIONAL/TECHNICAL REQUIREMENTS

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equivalent combinations of work experience and training that provide the required knowledge, skills and abilities will also be considered.

• Bachelor’s degree in communications, Journalism, English, Marketing or a related field preferred.
• Experience in media relations and editorial content is strongly preferred.
• Background and experience in policy, early childhood context preferred.
• 6-10 years of external communications/media relations experience.
• Ability to implement a communications strategy using research, analysis, segmentation, trends, customer insights and past results.
• Exceptional oral and written communications skills; the ability to produce compelling and concise copy in print and online media.
• Highly collaborative with excellent interpersonal skills and the ability to work with internal and external constituents.
• Excellent problem-solving, negotiation, and time-management skills.
• Ability to exercise independent judgment and discretion.
• Social Media experience.
• Must be able to read, write and speak the English language at a college level, perform mathematical calculations required for the position and learn to interpret and comprehend company policies and procedures;
• Ability to convey necessary information accurately, listen effectively, and ask questions when clarification is needed;
• Can effectively cope with change and work independently;
• Proficient collaborative, interpersonal, written and verbal communication

Bainum Family Foundation

Position: Account Manager, Public Relations

Location: Hybrid – Rockville/Bethesda, MD area

Status: Full-Time

Estimated Duration: Full-Time

Starts: August/September 2023

Salary: $90,000 – $105,000/yearly

Job Description:

Our agency client is looking for an Account Manager, Public Relations to join their team working in a hybrid capacity, onsite 3 days per week in the Rockville/Bethesda, MD area.

The Account Manager, Public Relations must have agency experience, media relations, and a proven background in client management.

Account Manager, Public Relations Responsibilities:

– Lead and manage Public Relations accounts, developing a tactical strategy and supporting execution.

– Manage media outreach and communication, writing and developing content as needed.

– Write engaging content including bylined articles, blogs and other material,

– Plan and track client budgets, ensuring timelines are achieved.

– Collaborate with internal teams and develop critical client relationships.

Account Manager, Public Relations Requirements:

– 6+ years in a Public Relations Management or similar role; degree in communications, journalism, or similar field.

-Agency experience required and proven writing and communication skills.

– Strong project management skills to keep projects on track and within time and budget.

[Company name] offers medical, dental, vision, and basic life insurance. [Company name’s] employees can enroll in the company’s 401k plan, as well as a deferred compensation plan. Employees will also receive eight hours of vacation leave every month and twelve paid holidays throughout the calendar year, and will be able to purchase company stock, are eligible for annual bonuses, and can participate in profit sharing.

If you feel you are qualified for this position please send your resume (and samples if applicable) to: Cameron.Little@jobalert.creativecircle.com

View additional job opportunities at www.creativecircle.com

Creative Circle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you’ll be interviewing with) or a member of our Human Resources team to make arrangements.

Creative Circle

St. Vincent De Paul of Baltimore has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to SVDP Human Resources Department for consideration.

ABOUT US

Join the St. Vincent de Paul team, where what you do is much more than just a job—it’s a cause. Our staff members are true partners in our mission to help those impacted by poverty achieve their full potential. Their job satisfaction comes from knowing that their work each day has a positive impact on people’s lives. If you are the type of person who is excited and motivated by the idea of doing good for others, and our community, come join us! We are looking for high-energy staff members willing to share a commitment for our cause in a workplace filled with other caring people. We offer you a competitive salary, generous benefits, a culture where learning and growth is encouraged, a workplace where employees are highly valued and, most of all, an opportunity to be passionate about what you do every day. We are growing and looking for a passionate person to join our team!

SUMMARY

Responsible for overseeing the day-to-day operation of the Program in Baltimore City and Baltimore County and ensuring all housing placements meet the highest quantity and quality standards. This includes the administration and management of the services provided at their assigned location and ensuring services are delivered consistent with a housing first model, using best practice and community standards. The Program Director is responsible for ensuring compliance with established policy and procedures as well as in the hiring, training, supervision, and retention of the staff. They are also responsible for reporting monthly statistics of program goals and outcomes and working collaboratively with the Director of Performance Management.

PRIMARY DUTIES

• Provides direct supervision to the Case Managers, providing guidance in the development of detailed Individual Service Plan (ISP) for each Veteran family, including specific Goals, Action Plan and Timeline for the following areas:

1. Greater Self-Determination
2. Healthcare Management
3. Employment/Financial Status
4. Stable Housing
5. Positive Parenting
6. Recovery from Addiction

• Meets regularly with staff to track family progress in achieving goals, fulfilling responsibilities detailed in ISP and Participant Agreement.
• Works collaboratively with employment service providers to ensure that workforce development in integrated into case management practice and that clients have access to navigation services.
• Ensures that all staff adheres to the principals of Trauma Informed Care and Crisis Prevention and Mediation.
• Develops and provides ongoing training for program staff.
• Conducts routine face to face supervision of staff, no less then bi-weekly. Develops programs for staff incentives and retentions to maintain a positive morale. Conducts staff meeting, at a minimum of once a month and has ongoing vehicles to meet with clients, individually and in group.
• Develop an outreach plan and coordinate outreach activities in collaboration with the community and other social services organizations.
• Keeps documentation of program statistics in Client Track and assists in compiling data for reports. Supervises staff use of HMIS and Salesforce data systems including serving as a Program HMIS Power User, ensuring timely, high quality data collection and entry and utilizing reports to monitor staff use of required data collection and reporting systems. Utilizes on-demand, monthly and quarterly reports from HMIS, Salesforce and Power BI to drive operational and service provision decisions.

SECONDARY DUTIES

• Keeps updated on most effective means of accessing services available within the larger community and maintains an active data base for referrals and community partners.
• Networks with the community service providers and the city shelters to coordinate on-site services regarding case management of specific families.
• Maintains an active referral base, and networks with other city shelter providers, and those within the larger service community.
• Creates a welcoming and positive environment for volunteers, ensures that they are used effectively to meet program goals, and provides direction to staff on how to incorporate them into their work.
• Attends and fully participates in all necessary staff meetings, other internal meetings, and meetings with on and off-site service providers.
• Creates an atmosphere of care and respect for clients.
• Attends meetings and events related to St. Vincent de Paul and the Program
• Upholds the vision, mission and values of St. Vincent de Paul.
• Other duties as assigned within the scope of the position.

QUALIFICATIONS

• Bachelor’s Degree in Social Work or related field, required.
• 2 years successful experience in working with persons who are homeless and/or materially poor in an urban setting, supervising staff, counseling, case management and/or crisis intervention, required.
• 2 years of successful experience as a program manager, required.
• Able to comply with complex governmental regulations, policies and procedures and demonstrate thorough document compliance efforts
• Willing and able to work a flexible schedule.
• Knowledge of and respect for confidentiality.
• Ability to relate in a courteous, comfortable, non-judgmental manner with persons from all ethnic, socioeconomic, and religious backgrounds.
• Strong communication, interpersonal, and computer skills.
• Desire and ability to work as a team player.
• Strong organizational and time management skills, ability to multi-task.
• Valid State Driver’s License and access to a car.

St. Vincent de Paul of Baltimore

Who We Are

Did you know that commercial buildings contribute to roughly 40% of all CO2 emissions in the U.S.? At Critical Systems, we create innovative climate solutions for commercial spaces that challenge what’s possible for a sustainable world. Our team is accelerating progress to bring our greenhouse emissions to net zero! Through our expertise, we are helping to make the world a cleaner, greener, and safer place.

Your Opportunity

Critical Systems in Rockville, MD is hiring a Service Project Manager to join our team. In this role you will be a key team member in our Service division, and responsible for quoting and entering service work, ordering parts and necessary supplies, and ensuring that all service work is scheduled and executed.

Expect to spend around 1 day a week at our Rockville office, except for in-house training sessions.

What You’ll Do

• Responsible for timely completion of assigned projects, financial performance, and the highest level of customer satisfaction.
• Plan and analyze assigned projects, establish schedules, project parameters, and set procedures to accomplish system objectives, involving complex service applications.
• Establish new client base.
• Invest in local industry associations.
• Create estimates and proposals.
• Enter projects, order parts, track parts, schedule labor internally and with customer, review completion of projects and billing coordination.
• Responsible for entering service estimates, issuing purchase orders, and generating work orders.
• Manage service projects from estimate to completion.
• Receive and qualify subcontractor proposals. Assist Sales develop projects as needed.
• Communicate with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.
• Maintain customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff.
• Ensure that all assigned staff and subcontractors are working in a safe manner per Critical Systems and OSHA policies.
• Local travel to customer job sites is required.

What You’ll Need

• Bachelor’s degree or equivalent combination of education and experience.
• 5 years’ experience in project management, or equivalent HVAC field experience required.
• Experienced and knowledgeable in contracting processes and estimating associated with the installation of HVAC systems and managing subcontractors preferred.
• Computer skills are essential.
• Highly organized and strongly customer service oriented.
• Knowledge of blueprints, specifications, and day to day operations of working with a General Contractor.

Don’t meet all the requirements listed above?

At Critical Systems we are dedicated to building a diverse and inclusive company culture. If you’re excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

What We Promise

We’re committed to the continuous development of our employees, using learning to shape and create a sustainable future. Join the fastest growing engineering firm in the area and be part of our diverse and qualified team.

We offer competitive compensation and a comprehensive benefits program. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Critical Systems