General Staff Jobs

For this and other similar career opportunities, please visit www.smitharnold.com

What are people saying about this company:

• Hi Tech company on the bleeding edge.

• They are disrupted to the status quo.

• Fast paced environment start up environment.

Title: VP Product Manager

Location: Stamford, CT (Hybrid)

Salary: $135,000 to $170,000 (Stock Options)

Want to join a progressing & successful Fintech developing one of the world best solutions providing access to financial markets and trading of digital assets and securities?

Are you interested in becoming part of the next generation blockchain technology?

We are well funded, and we are a seeking talented Product Manager to help us launch our newest innovative product.

Responsibilities:

• Ensure the satisfaction of organizational product requirements by coordinating and overseeing relationships with partners and vendors.
• Collect customer feedback and evaluate it to ascertain the necessity of modifying our platforms and applications for better alignment with customer expectations.
• Present the product journey to Executive Management for review and confirmation that the Product team’s roadmap aligns with our global ambitions.
• Develop the product vision and strategy for our platforms, defining essential metrics for success and performance to enhance the loyalty of our subscribers, issuers, and existing partners.
• Collaborate closely with Technology, Business Development, Marketing, and Customer Service to incorporate the customer’s voice throughout the product development process.
• Partner with the Legal and Compliance teams to ensure our platforms and product features align with regulatory requirements as a financial institution.

Requirements:

• Ability to lead the product roadmap development, ensuring that initiatives run smoothly across internal teams, customers, and stakeholders.
• Capable of reviewing and assessing vendor solutions and new feature sets to determine their potential value to our customers and the organization.
• Proficient in deciphering and formulating data driven decisions to create new product features and enhance our existing platforms for the development of the organization.
• As a key stakeholder within the Management team, ability to demonstrate exceptional leadership and communication skills to present the case for new products, product enhancements and vendor solutions to be acquired, sourced, updated, and decommissioned, ensuring that we add maximum value to our organization while at the same time adhere to our regulatory requirements and responsibilities.

Smith Arnold Partners

Here at Cromatic, we are on a mission to make it possible for companies to conduct research from anywhere. Much like how the personal computer enabled a flood of creation in the software space, Cromatic will enable a flood of innovation in the biotech space at a speed never observed before and you will be a part of this movement.

As the product manager, you will be leading the product strategy and development of the Cromatic platform, ensuring that it continues to meet the needs of our growing customer base. You will work closely with our engineering, design and science teams to bring innovative products to market.

Responsibilities

• Lead the ideation, development, and launch of innovative software products in areas of significant strategic ambiguity.
• Establish a shared vision for the product across the company by building consensus on priorities and driving product execution. Communicate the product strategy, goals, and progress to key stakeholders.
• Stay up-to-date with industry trends, particularly in the biotech and CRO (Contract Research Organization) spaces. Gain deep understanding of customer needs, pain points, and preferences to drive product innovation and differentiation.
• Thrive in a fast-paced, startup environment where the process is fluid and creative solutions are encouraged. Adapt quickly to changing priorities and effectively manage ambiguity.

Qualifications

• Bachelor or master degree in computer science, biotechnology, or a related field
• 5+ years of experience in product management, with experience in biotech software startups
• Experience analyzing, interpreting, leveraging data, understanding user behavior and handling ambiguity to make business decisions
• Deep understanding of SaaS go-to-market and effective customer engagement
• Familiarity with Agile product management methodology and product management tools
• Ability to thrive in a multidisciplinary environment with cross-functional teams
• Deep understanding of the CRO and biotech spaces
• Interest in biotech, startups, and technology development

Benefits

• Competitive salary with high equity-based compensation
• Early founding member of the Cromatic team
• Opportunity to work with executives from large pharma and biotech companies as well as established Biotech venture partners
• Collaborative, highly motivated team tackling the next big thing
• Deep dive into the field of TechBio

Equal Opportunity Employment: Cromatic is an equal opportunity employer that celebrates diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Cromatic

Job Summary

The Product Manager is the internal subject matter expert for a leading portfolio of innovative technology for complex limb reconstruction and personalized limb salvage solutions for patients being treated for cancers of the musculoskeletal system. The Product Manager is responsible for delivering the overall product management, product launch execution, and sustaining product marketing needs for Onkos Surgical across a suite of portfolio programs. The Product Manager will be responsible for developing and executing product launch plans and deliverables to effectively commercialize new technologies for the US field sales team, distributors, and customer base. The Product Manager will also drive the management of outside marketing and promotional vendors related to these product lines, develop and execute training for new product development initiatives, and will drive product knowledge excellence to ensure the level of subject matter expertise for the field selling organization. Working with the entire team, sales network, and surgeon KOLs, the Product Manager will collaborate to develop a winning marketing strategy.

Responsibilities

• Product Champion – Become recognized as a Musculoskeletal Product Champion by developing and continuously updating knowledge on the product, procedures and market to effectively support the products at launch. Support sales and medical education training programs.
• Launch Excellence- Own product launch execution excellence for all new market introductions to drive the attainment of corporate revenue and performance goals. Develop robust product launch plans in collaboration with marketing and sales leadership. Drive execution of product launch plans with team support. 
• Product Management – Provide direction and marketing representation into the Design Control Process for new product development. Emphasis will be on gathering VOC throughout all phases of product development and includes the development of marketing questionnaires, arranging product evaluations, and implementing competitive research and post market surveillance. The Product Manager will be responsible for the Orthopedic oncology product line commercialization strategy.
• Brand planning – Support Onkos corporate branding initiatives related to product and contribute to overall strategic marketing and branding initiatives. Implement approved programs within agreed budgets. Ensure strategies accommodate the changes taking place in the market and respond to customer and patient needs.
• KOL Management – Develop effective relationships with key opinion leaders and maintain strong working relationships with both internal and external customers to support current and future objectives related to the product portfolio. Align internal resources with customer requirements to implement programs and find solutions to field challenges.
• Interdepartmental Collaboration – Communicate effectively with the entire team and provide support as needed to improve speed to market and manage critical business objectives. Establish, develop and maintain field contact with Regional Sales Director’s and distributors in key markets. 
• Strategic Development – contribute to overall Marketing and portfolio strategy, assuming roles in educational programs, trade presence, portfolio development teams/panels, digital marketing expansion, and organizational initiatives at the direction of leadership.

Requirements

• Passion to serve and be an advocate for patients by supporting the needs of their caregivers and the Onkos Surgical sales team.
• Embody a patient/caregiver/customer first attitude throughout execution of all tasks.
• Eagerness to help build a purpose-driven, reputable company.
• Bachelor’s degree required. MBA or Master’s degree a plus.
• 4-6+ years’ experience in Implantable/Surgical Medical Device Marketing across Brand Management and/or Product Management, with a track record of high performance.
• Demonstrated experience in product and project management, especially new product launches.
• Ability to identify new business development initiatives.
• Working knowledge of financial planning and budget management.
• Comfortable interacting with surgeons, sale force and hospital administration in a positive manner that represents the corporate image and message at all times.
• Good analytical skills.
• Goal focused, task oriented, able to communicate well.
• Travel requirement: Up to 35%.

About Onkos Surgical

At Onkos Surgical, we believe individuals with cancer and other complex orthopaedic conditions requiring surgery deserve solutions designed specifically for them. These individuals, their caregivers and their support network deserve an organization passionately championing their cause.

At Onkos Surgical, we will:

• Find solutions to our patients’ unmet clinical needs and advocate for their cause.
• Partner with surgical oncologists through research, education and innovation, to treat their patients more effectively and more efficiently.
• Collaborate with regulatory agencies to find pathways to provide timely solutions while upholding the highest standards of quality or compliance.
• Fulfill our employees’ desire to make a difference in the lives of the patients they serve while achieving their own professional growth.
• Deliver value to our customers and shareholders.

Onkos Surgical

Job Type – Contract Position

Work Location – Palo Alto, California, United States

Pay: $75/hr – $85/hr.

Job Description:

• Lead the development and execution of complex digital business plans, programs and initiatives which have impact across the enterprise with broad impact.
• Act as key participant in large-scale planning.
• Review and analyze complex digital strategy for product/functionality/experience area. Influence digital strategy for the business line requiring in-depth evaluation of multiple factors including intangibles or unprecedented factors.
• Make decisions in digital strategy for product/functionality/experience area requiring strong understanding of the business, policies, procedures and/or compliance requirements.
• Lead a broad team of digital professionals to meet deliverables and drive new initiatives.
• Strategically collaborate and consult with peers, colleagues and mid-level to senior managers to resolve issues and achieve goals.
• Potentially lead projects, teams or serve as a peer mentor.

Required Qualifications, US:

• 5 plus years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Additional Skills:

• Digital Analytics: Hypothesize driven design and development, experimentation, behavioral and performance analytics, segmentation, and cohort analysis.
• AI/Machine Learning

Pay Range: $75/hr – $85/hr.

The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision as well as 401K contributions.

Pinnacle Group, Inc.

Here at Paybotic Financial, you’ll do important work with exceptional people dedicated to helping merchants with their financial services and connecting them with financial institutions to streamline business needs; here at Paybotic, you deposit your trust into us! In return, we offer superior customer service, compliant experience, multi-state coverage, and reliable and comprehensive tools to enable our merchants, manufacturers, cultivators, and retailors to operate in a safe and compliant manner.

Client Success Manager – On-Site

We are seeking a Client Success Manager (CSM) with banking experience that will report to the Director of Client Success, supporting potential customers in taking their interest in Paybotic Financial’s services and products, and assisting them in applying for and obtaining the right financial solution. This includes building repertoire and relationships with customers to successfully navigate them through the application process, as well as reporting on their progress. A successful CSM will prioritize and manage their workload in a fast-paced environment, balancing the needs of customers and the business.

Responsibilities

• Manages an active pipeline of potential customers and applicants
• Meet with potential customers to understand their financial needs, and to determine which product is best for them
• Maintain a thorough understanding of all Paybotic Financial products and their features
• Assist applicants in setting up a profile, collecting the required documentation, and navigating the application to successful submission
• Facilitate the application process between the applicant and underwriting by continuing to monitor the underwriting process and resolving problems as they arise
• Build and maintain strong relationships with applicants to help foster brand loyalty
• Maintain confidentiality and privacy
• Assist in training courses & educational materials

Qualifications:

• Bachelor’s degree in business administration is preferred
• Excellent communication skills, both verbal and in writing
• Excellent problem solving, organizational and time management skills
• Strong attention to detail
• One to three years of prior experience in banking, specifically with deposit accounts and payments, as well as basic familiarity with the laws and regulations that govern them
• Friendly personality, and committed to excellent customer service

At Paybotic, we celebrate your contributions, by ensuring that our service offerings enable staff to be their best self – physically, emotionally and financially. Paybotic offers company-sponsored healthcare, vision, dental, life, disability, financial and retirement benefits. We also offer paid time off, paid sick leave, bonuses based on annual salary and achievement of goals, professional development, uncapped commission and competitive compensation reflective of the industry.

We are an equal employment opportunity employer and we do not discriminate – no matter race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local or international law. Please note, qualified applicants are encouraged to submit their resume to Human Resources; no third-party staffing agencies and search firms please. Thank you.

Paybotic Financial

Senior Rankings & Awards Marketing Manager | AMLAW 50 | Chicago or NY Our highly recognized global leading law firm is hiring an experienced Senior Rankings & Awards Marketing Manager to sit in their Chicago or NY offices (maybe open to other major cities). Working as part of our Client’s global Marketing department, the Senior Rankings and Awards Manager plans, directs, strategically evaluates, and manages the Firm’s participation with key legal directories, publications and other rankings and awards organizations to increase rankings and recognition for the Firm and its lawyers. She/he provides leadership to the Rankings and Awards team, manages the Public Relations agency and writers, and works closely with and collaborates with Marketing colleagues, other Firm departments, lawyers, and Firm management. Our client firm is offering a highly competitive salary, bonus, and benefit package.

Send Resume to Amy Altman: [email protected]

RESPONSIBILITIES:

• Leads the Firm’s participation in key legal directories and awards organizations to increase rankings and recognition for the Firm and its lawyers in alignment with the Firm’s strategic priorities to maximize the firm’s investment.
• Liaises with directory and award publications editors and researchers to understand methodology and submission guidelines.
• Write and edit nominations for strategically important submissions and draft recognition announcements to help promote and communicate the firm’s rankings and awards in support of the firm’s branding.
• Advises lawyers and business development liaisons on preparing successful directory and award submissions, choosing client references, and preparing for interviews.
• Manages external PR agency and coordinate assignments to writers.
• Coordinate with relevant stakeholders (Firm management; practice leaders; Pro Bono and Diversity Committees, Strategic Planning), to determine the approach to identify and coordinate cross-practice or cross-department submissions such as Law 360 Practice Group of the Year.
• Reports rankings and awards results to Firm management and ensures that rankings and awards submissions, nominations and results are accurately captured and tracked in LexTrack to allow for reporting to firm management in real time. Answers questions regarding results and firm strategy.
• Oversees research calendars, submissions, client references and lawyer interviews globally, in close coordination with members of Business Development and Marketing.
• Provides leadership and operational support to the Rankings & Awards Team, including direct reporting oversight of marketing professionals, coaching and training, delivering performance feedback and reviews, hiring, handling HR issues and any other tasks related to a direct reporting relationship.

REQUIREMENTS:

Required

• Bachelor’s degree.
• A minimum of 10 years of related work experience.
• A minimum of 3 years of experience as a manager.
• Excellent writing, editing, and proofreading skills.
• Training, coaching, and presentation skills

Preferred

• Prior public relations work experience developing and producing award submissions for publications in the marketing department of an AmLaw 100-sized firm or a public relations agency.

OTHER SKILLS AND ABILITIES:

The following will also be required of the successful candidate:

• Excellent writing skills
• Strong organizational skills
• Strong attention to detail
• Good judgment
• Strong interpersonal communication skills
• Strong analytical and problem-solving skills.
• Able to work harmoniously and effectively with others.
• A self-starter who desires to show ownership and commitment to the job.
• Able to preserve confidentiality and exercise discretion.

Esquire Recruiting, LLC

Job Summary

Operations Manager Positions have the responsibility for You will be responsible for ensuring a high performing operation through workforce management of our front-line team members. Also responsible for supporting the teams’ efforts in creating a safe, reliable operation while delivering an elevated customer experience. This position requires working in a fast-paced environment with time constraints to meet arrival and departure goals. The operations manager must consistently display a professional and positive image. Ops Managers/Customer Service managers drive performance excellence everyday and all day.

Responsibilities

• Coordinate ramp assignments for frontline team members to dynamically work flights at gates.
• Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies.
• Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service.
• Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors.
• Promotes an environment of mutual respect and trust between frontline team members Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity
• Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance.
• Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels

Job Qualifications

• Strong understanding of Airline Customer Service Operation
• Must be at least 18 years of age and possess basic computer experience (6 months+) and type at least 35 words per minute.
• 4-year college degree in a relevant field strongly preferred or equivalent experience
• Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
• Ability to read, fluently speak, and understand the English language.
• Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
• Must be free of disqualifying crimes and able to pass a pre-employment drug test.
• Must have reliable transportation and be able to work weekends, holidays, and days off.

GAT Airline Ground Support

We are a global leader in the flavor and fragrance industry, creating and manufacturing unique and innovative taste and smell solutions. Our products are developed for global, regional and local food and beverage manufacturers as well as household, personal care and fine fragrances companies.

We are looking for a Customer Service Manager to join our growing team!

• Lead, plan and supervise the activities of the Customer Service team to deliver high quality customer experience, oversees all administrative duties and ensures KPIS are met.
• Order fulfilment, prioritization of shipments to meet the required service level targets.
• Handle customers issues and follow problems through to resolution to avoid customer complaints, and escalation.
• Develop and implement strategies and processes to constantly improve service performance and efficiency targets.
• Supports development of Service Level Agreements in alignment with Sales and Operations and monitors performance to ensure service targets are delivered.

This is an immediate need! Qualified candidates will be contacted within 24 hours of resume submission.

Zing Recruiting

The Select Group is looking for a Product Manager to join their growing team! This individual will be working on SSPP customer facing applications. This team and product manager will oversee everything related to Mobile Telecom Services – If the below sounds like you, APPLY NOW!

Job Title: Product Manager

• Job Duration: long term contract w chance to FTE
• Location: Onsite Hybrid (3days in office / 2 days remote) – Denver CO
• Interview Process: 2 round IV process

Skills:

• * 5+ years of product owner/product manager experience
• * Understanding of how UI and APIs interact
• * Understanding metrics and KPIs and areas for improvement
• * Experience working on direct consumer-facing (B2C) websites and applications
• * Strong communication skills; ability to put together presentations

Plus Skills:

• E-commerce experience
• SAFe Agile
• Understanding of UX design
• Experience working on mobile applications

Day to day responsibilities: This Product Manager will support the client’s Self Service Products and Platforms division. This Product Manager will work with a variety of team members help to drive software development initiatives. Some of the day to day responsibilities include gathering requirements, writing user stories, looking at metrics and looking for improvement opportunities. Excellent documentation along with written and verbal communication skills are key for individual to bring to the table. A strong familiarity with Agile/Scrum best practices are important for success in this role.

The Select Group

Client Services Manager, Construction

Bellaire, TX

POSITION SUMMARY

Pricing and Sales Support:

• Review project/bid specifications for fit and pricing concerns; seek help from engineering as needed.
• Partner with Engineering to provide custom pricing as needed for sales team and distributors
• Work with Engineering and Finance to coordinate paperwork packages for RFP and contract requirements
• Review and confirm draft sales proposals
• Review and respond to engineering / technical inquiries from sales team and distributors; seek assistance from engineering as needed.

Lead Sorting and Management:

• Responsible for inbound customer sales requests & initial entry into CRM
• Review inbound leads for technical complexity & distribute to sales team as appropriate
• Receive, check and confirm distributor lead registrations
• Apply rules for involvement of sales team with distributor opportunities as appropriate

Project Support:

• Prepare proposals and information responses for major projects
• Provide technical support during submittal process
• Manage and respond to bulletins/RFIs for active projects

Back Office Technical Document Management:

• Periodic review and prompting for open Sales action items in Quickbase (online CRM/ sales support system)
• Manage, build, and maintain library of forms, documents, and technical literature
• Periodic audit of sales data and information entry into Quickbase
• ISO 9001 assistance, including compliance and recommendations for improvement.

Education/Qualifications (preferred):

• Five to ten years of work experience in or servicing the construction industry.
• Associates degree in Engineering or technical field or equivalent experience.
• Prefer BS in related field (Engineering, Construction Management, Industrial)
• Minimum five years of proven sales experience preferred. At least three years in outside sales in a construction or engineering environment
• Proficiency in data entry/organization via CRM platform (Salesforce experience preferred)

Success Characteristics:

• Strong prioritization, coordination, and needs satisfaction skills, Self-directed and self-motivated. Strong sense of urgency to help our customers win.
• Demonstrated ability to achieve sales results.
• Strong interpersonal skills and ability to develop rapport with key business decision-makers. Demonstrated ability to influence decision makers for a value-added product and system.
• Good administrative and time management skills.

The Edge Group