General Staff Jobs

Our client is a luxury casino resort that is part of a well-known, nationally diversified gaming, restaurant, hospitality, entertainment, and retail organization with multiple locations around the country. This resort contains nearly 1,100 well-appointed hotel rooms, an eighteen-hole championship golf course, a private beach and marina, and a 2000-seat entertainment showroom, with a variety of meeting spaces, retail shopping and signature restaurants. Their world-class casino has more than 70 table games, a poker room, and 1600 of the newest slot machines.

The Role:

Reporting to the Chief Financial Officer (CFO), the Director of Finance will provide leadership in the direction, administration, and coordination of all finance and accounting activities, with responsibilities for the overall performance and operation of the Finance Department, including Financial Accounting, Revenue Audit, Purchasing, Count Team, Payroll, Financial Analysis, and Cage operations. Some key responsibilities include:

• Create, develop and implement an effective strategy of financial organization for the property, working with the CFO, to determine objectives for future growth and expansion.
• Conduct and organize financial analysis to prepare detailed monthly financial reports that summarize and forecast corporate business activity and financial position in areas of income, expenses, and earnings based on past, present, and expected operations.
• Ensure the quality of management operations in all areas of the Finance Department.
• Ensure the integrity of all financial data produced by the department.
• Recruit, select, train, coach, and recognize direct reports who consistently perform actions and behaviors that reinforce excellence in business operations and guest service.
• Maintain a working knowledge of GAAP standards and ensure the timely completion of financial reports and statements.
• Work with the CFO, Directors, and Managers to develop annual budgets, including capital expenditures, revenue, labor control, and budget forecasting.
• Review daily financial reports to certify accuracy.
• Monitor property cash and credit accounts.
• Monitor and analyze results of financial performance.
• Perform other duties as assigned.

Requirements:

· Bachelor’s Degree in Accounting or Finance is required.

· Five (5) years of accounting/financial management experience in the casino industry is required.

· Advanced degree and/or CPA strongly preferred.

Additional Knowledge, Skills, and Abilities:

Must have solid decision-making, organization, and interpersonal skills. Excellent verbal communication skills are required. The ability to thrive in a fast-paced, multi-tasking, hands-on environment. Ability to establish and maintain positive and professional working relationships with all individuals. Strong knowledge of Microsoft Office including Word, Outlook, Excel and Power Point.

TriSearch

About the Company:

Ballyhoo Media is a rapidly growing, cutting-edge out-of-home advertising company positioned as the industry leader in water-based media. We’re an energetic startup looking to add entrepreneurial self-starters to our fast-growing team. Driven by our mission to enhance the waterways, we deliver breakthrough mediums for advertising, entertainment, and collaborative experiences for our community. We provide an interactive canvas to the landscapes of America’s waterfront cities, creating lasting and memorable campaigns for our clients, including Disney, Amazon, Anheuser Busch, HBO, X, and more!

Job Description:

We are seeking a Financial Director to join our growing team. You will report directly to the CEO and serve as one of the company’s senior leaders and a centralized team member managing all of Ballyhoo Media’s subsidiaries. The Financial Director will be responsible for overseeing all day-to-day functions of the company’s financial needs, while also helping craft the company’s FP&A strategy. You will be expected to work closely with Ballyhoo’s other senior leaders to help formulate and lead the Company’s growth strategy as we look to scale into new markets. This is a great opportunity for candidates to get onboard with a thriving young company and help propel it to the next level!

Job Overview

• Develop and implement financial strategies, policies, and procedures.
• Align financial objectives with the overall business strategy in collaboration with senior management.
• Lead the annual budgeting process and create detailed financial plans.
• Manage cash flow, liquidity, and working capital to support operational needs.
• Work closely with our CRO to develop market pricing strategies
• Evaluate investment opportunities with the Business Development team and provide recommendations for capital allocation
• Assist our Vice President of Operations with developing our marine capital improvement plan
• Provide timely and accurate financial analysis, reports, and insights.
• Monitor key financial metrics and performance indicators, reporting on trends, opportunities, and risks.
• Manage the month-end process and identify efficiencies in the process.
• Identify and assess financial risks and develop strategies to mitigate them.
• Effectively communicate financial performance, forecasts, and strategies to stakeholders.
• Manage and implement appropriate financial softwares as well as enterprise resource planning systems.
• Collaborate with external auditors, financial advisors, and banking partners as needed.

Requirements/Qualifications:

• Bachelor’s degree in Accounting, Finance, Economics or related field (Master’s in Accounting/MBA preferred)
• 5+ years experience in finance roles that involve general accounting, FP&A, financial reporting, and/or audit roles (advertising experience a plus)
• Extensive experience with financial planning and analysis
• Proven leadership experience in managing finance teams
• Strong analytical, problem-solving, and decision-making skills.
• In-depth knowledge of financial regulations, accounting principles, and financial software.
• Strong knowledge of current GAAP
• Strong time management skills with a proven ability to prioritize workload and meet deadlines

Ballyhoo Media

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

We are currently seeking a Portfolio Manager. The Portfolio Manager is responsible for underwriting, credit monitoring and portfolio management of Commercial Banking relationships. Primary responsibilities include analyzing financial data to determine the merits of loan requests, recommending structure, as well as identifying cross selling/referring opportunities of other services.

As an East West Bank employee, you will be part of a growing and stable organization that provides career path development opportunities while serving a growing and profitable market.

Responsibilities

• Monitor loan repayment activities and financial condition of borrowing clients and take necessary action to collect past due accounts and ongoing repayment ability of all other accounts.
• Partner with the Relationship Manager as the point of contact for the client: acting as a liaison to credit supervision, the commercial support staff and other internal business partners
• Responsible for underwriting credit risk of new and existing loan deals and quality of the portfolio, and developing problem loan credit solutions, if necessary.
• Manage the renewal process independently by working with existing clients and obtaining approval from credit supervision.
• Manage transactions from underwriting through to closing.
• Conduct due diligence work customary to asset based financings.
• Review, analyze, and summarize company and property operating and financial statements.
• Create deal specific asset based, cash flow and valuation models.
• Analyze borrower and guarantor financial statements and tax returns.
• Interact with borrowers or brokers to obtain necessary information and documentation for evaluation, underwriting, and closing of loans.
• Prepare credit memoranda for review and approval by Senior Management and credit supervision.
• Review and analyze third-party reports such as appraisals, field exams and other 3rd party due diligence.
• Ensure the portfolio administration and risk management of each client relationship is in compliance with established EWB credit policy, procedure and business strategy as well as commercial and regulatory guidelines.
• May act as a contact manager for non-borrowing accounts and loan clients for matters relating to other banking services.
• Must be comfortable dealing directly with clients independently.
• Assist in the development of junior bankers and credit analysts.
• Perform other duties and special projects as needed.

Qualifications

• Bachelor’s degree preferably in finance and/or accounting, or combination of education with working knowledge of finance/accounting
• 8+ years of AR and inventory lending experience.
• 5+ years of direct portfolio management and underwriting experience
• Strong understanding of credit policy and procedures and is able to accurately risk-rate loans/credits, evaluates both cash-flow and collateral-based loans/credits
• Strong written and verbal communication

East West Bank

About Us:

WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail stores located in airports and resorts across North America.

Marshall Retail Group prides itself on creating unique experiences for customers by developing distinctive retail store concepts that feature and highlight the local culture, community, and lifestyle of the cities in which they are located. InMotion Entertainment Group is the largest airport-based electronics retailer in travel locations globally, with access and insight into the latest technologies for business and leisure travelers, InMotion offers lifestyle products and electronics that include a wide breadth of headphones, mobile power, Bluetooth speakers and travel accessories.

Job Summary:

The Pricing Manager will bring organizational skills, analytical and project management skills to support and deliver pricing at WHSmith North America. In this role the Pricing Manager will cross-functionally with the commercial, business development and field teams to ensure pricing is managed effectively and to drive optimal financial outcomes for the business.

Responsibilities:

• Manage pricing file and systems for the business, and establishes clear process for pricing for all teams to follow
• Reviews & maintains clear pricing hierarchies & ensures consistency of pricing across families of products
• Maintains regular competitor checks by location, working with store and regional teams to ensure the business remains compliant to any pricing policies in place at a local level
• Works cross functionally to ensure pricing in store is correct & executed effectively to the customer
• Works with commercial team to optimize pricing & provides analysis and recommendations to maximize profit and meet financial targets
• Develops longer term strategies for pricing, and builds program of testing and learning in partnership with commercial team

Qualifications:

• Minimum 3 years of progressive responsibility within price modeling and financial analysis experience to support the Merchandising and Finance teams.
• Bachelor’s Degree in Finance, Merchandise, Statistics or related field preferred but not required
• Must have prior experience in data analysis, statistics, or a related field
• Excellent excel skills & ability to manage large data sets
• Evidence of good organizational skills – must be able to juggle multiple priorities
• Strong communication skills – ability to engage externally with field team and external partners

Benefits & More:

• Medical, Dental & Vision Insurance
• FREE Life Insurance
• Short- & Long-Term Disability Insurance
• Generous Paid Time Off
• 401k with company match
• Amazing Employee Discount at all our stores
• Career Advancement Opportunities

We can’t wait to meet you so apply today at www.JobsatMRG.com!

EEO/ADA/DFWP

WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At WHSmith North America, it’s about each person bringing passion and skills to a dynamic and inclusive workplace.

WHSmith North America

DESCRIPTION

We are seeking a highly motivated and detail-oriented Manager of Finance at Andie to lead the FP&A and monthly and annual close process. In this role, you’ll be responsible for quarterly forecasting, annual budgeting, cross-functional analysis and more. You will report to the Vice President of Finance and assist the executive team with strategic decisions rooted in the financial model to guide Andie’s future. This person will participate in the preparation of financial presentations to the Board and key stakeholders. The ideal candidate is an excellent communicator, self-motivated and possesses strong leadership qualities.

Responsibilities

• Provide a monthly financial package which tracks key metrics, variance explanations and important insight on results. 
• Work alongside the Vice President of Finance to update projections periodically.
• Lead the budget and forecasting processes in partnership with the leadership team.
• Partner closely with our internal senior accountant to provide guidance on monthly close and maintain our cash flow forecast.
• Support strategic business decision making through financial modeling and analysis for business and product teams, including ad hoc modeling and analysis.
• Constantly improve accuracy by understanding the underlying business drivers.
• Work cross-functionally to report and track progress vs. budget and forecast with key stakeholders.
• Define and implement best practices for financial management, controls, and reporting. 
• Assist in preparation of Board materials (summary outputs, forecast, budget vs. actuals).
• Enhance and maintain key financial KPIs.

Requirements

• 4+ years of experience in financial planning & analysis (preferably in the consumer goods space), management consulting, or investment banking
• Experience working in a high-growth start-up environment is a plus
• Past experience of and working knowledge of SQL is a plus
• Experience in a product, retail or D2C business is a plus
• Proven track record of strong financial and strategic analysis, and delivering recommendations based on this analysis 
• Deep understanding of accounting and FP&A functions
• Confident people management skills
• Ability to thrive in a fast-paced environment 
• A self-starter who is able to prioritize and manage multiple assignments, take initiative, and work independently 
• An excellent communicator and collaborator who loves to share findings and actionable insights 
• Advanced proficiency in Excel and PowerPoint 

Benefits

• Competitive health, dental, and vision plans through Justworks
• HSA & FSA plans are among our selection
• Offer a 401 (k) plan where the employee can make voluntary pre-tax contributions. (Andie does not match contributions at this time)
• Pre-tax commuter benefits for parking and transit
• Talkspace membership
• Discounts on Citibike memberships
• Offer pre-tax commuter benefits for parking and transit
• One Medical and Teledoc Resources
• Marketplace for discounts on many health-related goods and services, entertainment, wellness, travel, and much more!
• Access to free EAP counseling and referrals
• You’ll be working in a high energy, fast-paced environment program
• Offer competitive paid parental leave policy for qualifying employees
• Competitive vacation policy
• Competitive compensation package

About Andie

Andie was founded to take the struggle out of swim shopping and make discovering the perfect suit delightfully simple. With funding from leading venture capitalists in the DTC space, we’re making waves in a previously stagnant industry. We’re a small team doing big things in Dumbo, Brooklyn — and we’re just getting started! Andie is committed to promoting equality, inclusion, and diversity in the workplace.

Andie

ABOUT CFO’S DOMAIN:

CFO’s Domain is a Consulting & Recruiting firm serving CFOs and their stakeholders. Our search practice recruits and works with the most relevantly skilled and pedigreed professionals looking to excel in their careers.

THE OPPORTUNITY

Our client is an innovative and Private Equity backed communications and public relations partner for businesses with ambitious goals and a fearless approach. With nationwide coverage and a global network of collaborators, they offer strategic thinking, forward-looking drive, and creative solutions to their clients. Their track record of success in the communications industry has earned them trusted relationships. They have an award-winning culture centered around DEI and entrepreneurial spirit.

Reporting to the Chief Financial Officer, the FP&A Director will play a key role in leading and scaling the finance infrastructure and processes. This role will be hands-on, interacting and collaborating with the Accounting, Audit, Legal and People teams to ensure the accurate and timely execution of forecasting and analysis of results.

FP&A DIRECTOR RESPONSIBILITIES:

• Lead the financial planning and analysis function, providing strategic guidance and analytical support to senior leadership and the board.
• Collaborate with client services teams to develop pricing models and profitability analysis for client engagements, ensuring alignment with firm-wide financial goals.
• Provide financial insights and recommendations to support strategic decision-making related to client acquisition, retention, and service offerings.
• Analyze industry trends and client performance metrics to identify opportunities for revenue growth and market expansion.
• Oversee the annual budgeting process, working closely with department heads to develop accurate forecasts and financial plans.
• Prepare monthly, quarterly, and annual financial reports and variance analyses, highlighting key trends and insights for decision-making.
• Partner with the CFO to model out potential acquisitions and future synergies.
• Oversee the development of client project budgets and financial proposals, ensuring accuracy and competitiveness in pricing.
• Monitor key performance indicators (KPIs) and financial metrics related to client accounts, providing regular updates and recommendations for optimization.
• Drive process improvements and automation initiatives within the FP&A function to enhance efficiency and scalability.
• Partner with cross-functional teams to assess the financial impact of new business opportunities, client contracts, and strategic investments.
• Collaborate with accounting, treasury, and other finance functions to ensure alignment and accuracy of financial data and reporting.
• Stay abreast of industry trends, regulatory changes, and emerging technologies impacting the PR/marketing sector, and provide recommendations for adapting financial strategies and operations accordingly.

REQUIREMENTS:

• Bachelor’s degree in Finance or related field.
• Have a minimum of 7+ years of relevant finance experience.
• Experience in investment banking preferred.
• MBA preferred.
• Self-starter with an internal drive to enable strategic growth and add value.
• Demonstrated ability to construct long-range P&L and cash flow models, develop strategic insights and analytics and present key findings to business leaders, VP/CFO’s.
• Adept at leading the production of detailed financial modeling, scenario analysis, insight generation and strategic plans.
• Strong shareholder value creation and strategic mindset with experience to develop and implement financial and analytical tools and processes to help drive value for the business.
• Highly proficient with advanced Microsoft Excel and Power Point techniques.
• Excellent written and oral communications skills including experience developing presentations for senior leaders.
• Ability to work effectively in fast-paced environment with quickly evolving, sometimes ambiguous or uncertain business goals.
• Experience supporting B2B consulting services and/or media/entertainment business models is preferred.
• Must have the legal right to work in the U.S.

CFO’s Domain

What are we building?

Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We’re building a team that resonates passion for learning, operating and building new products and technologies for millions of consumers. We care about each customer’s interaction, experience, behavior, and insight and strive to ensure we’re always acting authentically.

Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We’re taking that foundation of success and bringing it to the digital space — ready to join us?

What’s the position?

We are looking for a dynamic and results-driven User Acquisition Manager with experience in online gaming and sports betting. A rock star candidate will have a deep understanding of modern advertising techniques and stay updated on industry trends, particularly in relation to Apple’s SKAN (SKAdNetwork). This individual thrives in a fast-paced environment while driving user acquisition by optimizing campaigns for performance and maximizing ROI across various digital platforms.

Key Responsibilities:

• Develop and execute comprehensive user acquisition strategies across paid social media channels (Meta, X, TikTok, Snap, etc.) and additional digital advertising platforms including but not limited to (Google Ads, Apple Search Ads, TTD (The Trade Desk), etc.).
• Collaborate with agency partners and internal stakeholders to develop and execute comprehensive media plans for linear TV, radio, and OOH (Out-of-Home) advertising campaigns.
• Collaborate with creative team to develop compelling ad creatives and ad copy that resonate with target audiences.
• Continuously experiment with new ad formats, bidding strategies, and targeting options to drive innovation and growth.
• Plan, launch, and manage campaigns with a focus on optimizing key performance metrics such as ROAS (Return on Ad Spend), CPI (Cost per Install), and LTV (Lifetime Value).
• Conduct in-depth audience analysis and segmentation to target high-value users through the entire user journey.
• Implement advanced targeting and optimization techniques to improve campaign performance and efficiency.
• Stay informed about the latest industry updates and changes, particularly regarding Apple’s SKAdNetwork, and adapt strategies accordingly.
• Utilize data-driven insights and analytics tools to track campaign performance, identify areas for improvement, and make data-backed recommendations.
• Monitor competitive landscape and industry trends to identify new opportunities and stay ahead of the curve.
• Work closely with cross-functional teams, including product, analytics, and finance, to align user acquisition strategies with overall business objectives.

What are we looking for?

• Bachelor’s degree in Marketing, Science, Mathematics, or related field.
• Proven experience (3+ years) managing user acquisition campaigns, with a focus on paid social media, paid search, and programmatic marketing.
• Deep understanding of performance marketing principles, including audience targeting, campaign optimization, and tracking methodologies.
• Familiarity with Apple’s SKAdNetwork and its implications for mobile app advertising.
• Proficiency in ad management platforms such as Facebook Ads Manager, Google Ads, and other relevant tools.
• Strong analytical skills and the ability to interpret complex data sets to drive actionable insights.
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
• Results-oriented mindset with a track record of achieving and exceeding performance targets.
• Creative problem-solving abilities and a passion for staying ahead of industry trends and innovations.
• Remote Position working EST time zone hours.

What’s in it for you?

We offer our employees more than just competitive compensation. Our team benefits include:

• Competitive pay and benefits
• Flexible vacation allowance
• Startup culture backed by a secure, global brand

Roster of Uniques

We care deeply about every interaction our customers have with us and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunities employer)

Hard Rock Digital

Baesman Group, a nationally recognized provider of direct-to-consumer and in-store marketing strategy and execution is seeking an experienced Account Director.

An Account Director’s role is to own the client relationship by continually delivering Baesman’s value proposition to the account through our products and services. The Account Director will intimately know the client’s business and be able to anticipate forward-thinking solutions to their needs. Primarily working with enterprise accounts, the Account Director will seek ways to expand and grow Baesman’s reach within an account and drive sustainable, trust-centric relationships. The Account Director will also assist New Business Development on client pitches and opportunity follow-up. This position is not remote and would require being in the office daily.

• Know what drives your accounts’ business and what its short-term and long-term goals are. Have a solid understanding of where Baesman can drive value and communicate it to the client
• Know the clients’ industry and be able to speak its language
• Understand Baesman’s pricing model and seek opportunities to maximize profit
• Own and deliver regular cadence business reviews
• Own health of an account
• Meet annual revenue expectations for each account including growth goals
• Know your competitors within each account and what it will take to fend off intrusion
• Continually look for, and act on, ways for Baesman to expand its presence within the account and grow revenue. Ask for contact referrals to other divisions, departments, agencies, etc
• Be vertically integrated inside every account. Know two bosses up and two people sideways and have a relationship with them
• Guide your Account Management support team on the needs of the customer. Provide direction on what is critical to the success of the account. Set precedent for customer communication preferences
• Be prepared to handle escalated conversations when called upon
• Flow all day-to-day transactional activity (job management, billing, quoting) through the Account Management team while staying aware of what current needs are
• Work collaboratively with internal departments on client opportunities
• While being an advocate for the client, equally be an advocate for Baesman
• Actively participate in new client onboarding, leading the team as the champion for the client
• Actively participate in sales presentations to support New Business Development. This includes gathering appropriate selling content and post-presentation follow through
• May require offsite attendance at client events. May require after-hours availability
• Initiate and participate in client entertainment when appropriate

Requirements

• Demonstrate ability to communicate, present, and influence key stakeholders at all levels of organization including Executive and C-level
• Problem solving skills
• Conflict resolution skills
• Outstanding written and verbal communication skills
• Outstanding interpersonal skills
• Strong organizational skills
• Good leadership skills
• Ability to handle customer complaints
• Competitive
• Outgoing
• Assertive

Benefits

Financial wellness is about more than just your salary. Here are the other ways Baesman Takes care of our teammates.

• Medical Insurance- Choose between 3 medical plan options. We also offer dental and vision. coverage, in addition to pre-tax flexible spending plans
• Profit Sharing- Share in Baesman’s success. We also offer a 50% matching 401(k) program for up to 6% of your pay
• Paid Time Off- It’s important that you take time to recharge. That’s why we offer PTO, holiday breaks, and employee assistance programs
• Life and disability Insurance- We have you covered: Baesman pays 100% of the premium for life and disability
• Setting the Standard- Baesman earned a 2020 Best Workplace in the Americas designation from the Printing Industries of America. The prestigious award recognizes our efforts in providing an outstanding work environment. We’re honored and proud to be recognized
• Baesman is a fourth-generation, family-owned business. In the same way families grow and change over time, so do the opportunities within our organization. We believe in hard work, cultivating talent, and promoting from within. We strive to help our teammates, our clients, and our shareholders achieve more than they thought possible
• Baesman is an Equal Opportunity Employer

Baesman Group

Job Title: Member Services / Event Coordinator

The Member Services / Event Coordinator will have frequent interactions with members, providing an excellent opportunity to influence and enhance member experience. Responsibilities will encompass a broad range of activities including, but not limited to:

• Event Planning and Management: Oversee all aspects of event organization, from venue and contract negotiations to ensuring the availability of necessary supplies such as food, beverages, and entertainment. You will also manage the marketing calendar for these events to maximize attendance and engagement.
• Sponsorship Program Management: Develop and promote sponsorship opportunities within ABC, encouraging members to support and participate in events. This role involves collaboration with the membership committee to boost event attendance and engagement.
• Membership Retention: Engage directly with members to highlight upcoming events and coordinate visits between members, the ABC team, and volunteers. You will also have the chance to spotlight member companies and celebrate their achievements as appropriate.
• Communications and Marketing: Support the promotion and execution of all ABC events and programs, utilizing various communication channels to ensure widespread member participation.
• Administrative Support: Handle a variety of administrative tasks including processing invoices, managing mailings, and providing general support to the ABC team.

Ideal Candidate Qualities:

· A self-motivated, detail-oriented professional with a knack for juggling multiple priorities efficiently, especially under tight deadlines.

· Exceptional customer service skills and a strong orientation towards supporting member needs.

· Experience in event planning is desirable but not mandatory.

· Excellent communication skills, both written and verbal, with proficiency in word processing, database management, and spreadsheet software.

· Fast and efficient typing skills are essential.

· An unwavering commitment to high ethical standards and professionalism in all interactions.

· Must have reliable transportation; some in-state travel will be required.

This position offers a unique opportunity to play a pivotal role in the growth and engagement of the ABC membership community. If you’re passionate about building relationships, organizing events, and driving membership value, we would love to hear from you.

We are an equal employment opportunity employer, and do not discriminate in hiring based on any protected class status

Associated Builders and Contractors of Maine

Our Client, Global Entertainment Company, is looking for a Customer Service Coordinator to join their team REMOTELY in Atlanta, GA!

FULLY REMOTE!

Pay: $17hour

***This Is A 2-3 Month Contract Open to Conversion OR Extension!***

As the Customer Service Coordinator you will be responsible for communicating with Magnolia guests regarding a variety of topics including order-related inquiries, shop and product questions, and Magnolia’s streaming platform questions, as well as visiting the Waco properties.

Duties

• Interact daily with Magnolia Guest via email, chat, and phone delivering white glove service by responding and resolving guest inquiries efficiently without sacrificing resolution quality
• Approach guests with an empathetic customer-centric mindset
• Lead with curiosity to gain a clear understanding of what the guest is trying to accomplish
• Seamlessly handles multiple communication channels and action items simultaneously
• Review previous guest interactions to ensure all outstanding concerns have been addressed
• Provide accurate, valid, and complete information about Magnolia products and services by using the right resources/tools

Required Skills

• Associate’s degree or equivalent customer service experience
• Knowledge of mobile apps, connected devices, digital TV technology, and online retail practices
• Experience with Zendesk preferred
• Proficiency with Google Suite and demonstrated competency in learning new software
• Strong technical literacy

Motion Recruitment