General Staff Jobs

Life Spine is focused on providing innovative solutions to address spinal pathology from the occiput to the sacrum. Our comprehensive product portfolio that centers around fusion and minimally invasive surgeries is driven by patient and surgeon needs. We are dedicated to improving the quality of life for patients by increasing procedural efficiency and efficacy through innovative design, uncompromising quality standards and the most technologically advanced manufacturing platforms. We are looking for responsive, customer centric innovators to provide solutions for spinal pathology.

The Customer Account Coordinator will play a key role in the execution of sales, and marketing activities through tactical support and hands-on coordination of internal projects and external resources. The Customer Account Coordinator works in a fast-paced, team-oriented environment that works closely with the internal departments in support of field sales efforts. The primary responsibility of this position is to manage the customer product transactions in an accurate and efficient manner while maintaining a high level of communication with external and internal teams, including but not limited to Sales Management, distributor customers, Marketing, Clinical Education and Operations.

Duties and Responsibilities also include:

• Serve as the primary internal contact for Sales Management, distributors, and hospital staff within assigned geographic territory.
• Create and maintain customer accounts via phone support and data order entry of all phone, fax and email orders.
• Process sales orders for prompt, accurate and timely billing.
• Work the internal and external sales teams who inquire about products and billing related questions, including purchase order issues and/or pricing discrepancies.
• Ensure accuracy of customer fulfillment goals by communicating with field sales about any questions or discrepancies.
• Coordinate movement of inventory in the field when requested and approved.
• Provide reports of Field Sales and distributor consignment inventory as requested.
• Support and enhance a closed-loop Product Experience Report process.
• Investigate customer complaints involving such matters as damaged items and delay in shipment, and take necessary actions resulting in customer satisfaction.
• Issue and follow up on RMA requests to ensure product is returned in a timely manner. Including but not limited to expiring/expired inventory, excess inventory, obsolete inventory and complaints.
• Gather preliminary data and assist in making decisions concerning critical situations dealing with customer orders, product availability, shipping errors, and returned goods.
• Works with Sales, Marketing, Clinical, Accounting, Regulatory, Engineering and Operations to manage field inventory.
• Assist in hospital pricing creation, submission, and communication.
• Work alongside sales and marketing to “verticalize” sales of Life Spine products within assigned territory of responsibility.
• Familiarize and identify competitor’s products within assigned territory of responsibility.
• Assist Clinical Education and Marketing with training labs on an as needed basis.
• Develop basic product knowledge for all Life Spine products.
• Additional duties as assigned.

Qualifications:  Four-year degree in Business, Marketing, Communications, Kinesiology or related field preferred, a high school diploma or equivalent required. Minimum of one year of experience in the customer support, marketing and/or sales disciplines. Experience in medical devices or medical products highly preferred with business related experience, and/or order processing skills.

Essential experience and skills:

• Well-developed customer care focus, understanding the importance of customer satisfaction and patient safety.
• Multi-task oriented, team player and able to prioritize tasks.
• Excellent, professional written and oral communication skills.
• Outstanding interpersonal communications skills, particularly proficient telephone etiquette.
• Self-motivated with a strong sense of ownership in areas of responsibility.
• Well-organized with good analytical and time management skills.
• Able to react to situations with a “Sense of Urgency”.
• Computer proficient, including intermediate level understanding of Microsoft Word, Excel and PowerPoint.

Physical Demands: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to sit for long periods of time. 

Anticipated Travel: Less than 5%

Position Status: Full Time, Hourly

Exempt Status: Non-Exempt

All submissions will be held in the strictest confidence.

Life Spine is an Equal Opportunity Employer.

Life Spine

Spirax Sarco is seeking a Service Operations Manager in either Houston, TX, Chicago, IL, Allentown, PA or Blythewood, SC who will manage and oversee all facets of the Service Operations Team.

​Summary:

Directly manages a Services Manager, Team Leader, Operations Support team members, and Project Development Engineers. Manages monthly sales forecasts, profit, and utilization to targets. Establishes Service Operations structure, process, and procedures to ensure service work is delivered to a high quality and in a sustainable business model. Work cross-functionally with the organization to maintain alignment on strategic objectives.

Responsibilities:

• Works with the Service Director to set the Service annual Plan by participating in the sales forecasting and budgeting process. (10%)
• Develops and Manages Service Operations Strategy that aligns with overall Service and Spirax Sarco Company Strategy. (45%)
• Sets and Manages Service Operations objectives and targets for technicians, assessment engineers, and office support teams. Provides direct and indirect leadership. (45%)
• Manages directly a Service Manager, Service Team Leader, Operations Support team, and a Project Development Engineer.
• Hires, trains, and provides mentorship to the team.
• Provides resources and learning opportunities as needed to develop staff.
• Accountable for profit and loss (P&L) for Service Operations.
• Manages monthly profit/loss reviews and implements corrective actions.
• Ensure all data and reporting are accurate.
• Implement a safety-first culture. Assists in the development of marketing, sales support, and operational tools for Services.
• Responsible for implementing processes and tools required to improve Service Maturity Score.
• Manage day to day operations to ensure quality service deliverables.
• Responsible for managing and reporting on key metrics. Example: sales revenue actual and forecast, utilization actual and forecast.
• Prepares and distributes various business reports, and correspondence.
• Support service contracts as required and approve quotes/contracts based on Delegation of Authority.

Qualifications:

• Bachelor’s degree in Business, Engineering, or related field.
• 7-10 years of industry experience or an equivalent combination of education and experience
• Prior Management experience required.
• Working knowledge of computer applications including spreadsheets, word processing and presentations.
• Microsoft Office 365 – SharePoint, PowerBi, Excel
• Service ERP Systems (JDE is a plus)
• Salesforce CRM and scheduling (is a plus)
• Must possess valid driver’s license and be able to operate motor vehicle.

Spirax Sarco USA

A Victoria’s Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria’s Secret. This role reports to the District Manager.

Primary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards.

Direct reports as assigned (based on store volume): Customer Experience Manager(s), Customer Experience Leads(s), and Associates

All Store Leadership Team, including the Store Manager, responsibilities include:

• Owning or overseeing weekly schedules of leaders and associates.
• Business insights and actions to deliver results.
• Coaching and Developing leaders within their area of responsibilities by being a content expert in all areas of the store: brand, Team and Operations.
• Leading and demonstrating company values within the store.
• Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.
• Conducting associate observations
• Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
• Linking results to behaviors and actions to drive top-line sales.
• Managing labor hours within the store to drive top line sales and profit.
• Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
• Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
• Demonstrating and leading company policy and procedures.

Click here for benefit details related to this position.

Qualifications:

• Passion for Victoria’s Secret Brand.
• Ability to improve customer satisfaction and drive customer loyalty.
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
• A sense of self-awareness with an interest in seeking feedback to improve and develop.
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
• Ability to monitor/track progress and incorporate feedback into decision-making.
• Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
• Experience with influencing cross-functional partners in informal and formal settings to get things done.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to stand for long periods and frequently bend, kneel, and lift.
• Ability to use technology (headsets, mobile devices, computers).
• 10+ years of retail leadership experience preferred

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Victoria’s Secret & Co.

General Summary: Deliver stellar customer service and sales support

Essential Job Requirements:

• The ultimate goal of a customer experience professional is to increase sales and maintain customer loyalty. From beginning the interaction with a friendly demeanor, providing good communication, and a showing a willingness to help – this is #1
• Support ULOFT sales staff in accomplishing company sales goals
• Preparation of bids, quotes/acknowledgments
• Calculate freight quotes
• Submit request for install as needed
• Generate cost grids for discount review
• Process order after receipt of signed acknowledgment or purchase order
• Plan project delivery based on individual customer/project needs and ULOFT capacity
• Liaison between all departments, sales and customer to drive project
• Provide information/work closely with:
• Accounting regarding payment
• Purchasing regarding purchasing of specialized items.
• Production regarding schedules/inventory levels.
• Product Development regarding new items and specifications.
• Freight to ensure the order/releases are updated and accurate as internal/ external changes occur
• Continuous contact with customer on all aspects of the order.
• Process replacement orders and coordinate repairs with install department/customer.
• Share in team responsibilities and cover when someone is out of the office.
• Participate in application of state and cooperative bid contracts in assigned territory.
• Perform other related duties as assigned.

Skills and Abilities:

• Customer service driven
• Team focused
• Detail oriented
• Organized
• Effective at completion of tasks under deadlines
• Professional appearance and superb phone etiquette

Knowledge:

• Various departments and their relationship to others
• Product and inventory reporting
• Microsoft Office (Outlook, Word, PowerPoint, Excel) including Teams
• ERP systems, preferably Made2Manage, Maxload & eShipping
• Effective inside sales procedures

Education and Experience: Bachelors degree and/or equivalent experience. Must have experience that correlates with above stated knowledge, skills, and abilities.

Physical Requirements: Those required for carrying out specific job functions listed above. Some travel may be required.

EOE/M/F/Vets/Disabled

Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

University Loft Co.

Creating A Healthier Way of Living

Rinnai America Corporation is the leader in tankless water heating, a technology that is growing rapidly as businesses and homes “yank the tank” and convert to an efficient, endless supply of hot water and the only tankless water heating manufacturer in the US. We have a commitment to our employees and a strong, accountable culture with a practice of giving back to our communities.

Rinnai America Corporation (RAC) is looking for RAC-STARS! Check out why Rinnai is the hottest place to work https://www.rinnai.us/about/why-rinnai.

What does a Regional Service Manager do at Rinnai?

This position exists to develop and manage Rinnai’s field service network throughout the assigned region and to provide technical support, as needed, in resolving escalated product issues. The position will provide product training throughout the region and will support, as necessary, major product installs, ensuring proper sizing and installation for the project.

• This position will manage a territory that includes New York City, Philadelphia, Baltimore, Richmond, Pittsburgh & Washington D.C.
• Salary Range: $96,403 – $119,553 base annually

Responsibilities

What you will do:

• Establish an authorized service network within the region of responsibility for in home/onsite service of product manufactured and sold by Rinnai.
• Negotiation of all labor rates for authorized service agreements within the region of responsibility
• Monitor the quality of service being provided by authorized service agents and where necessary develop individual improvement programs for identified service agents not performing to required standards
• Provide ongoing technical training to areas Sales Representatives, customers, Installers, and authorized Service agents
• Provide support, as needed, in addressing and resolving escalated field product performance issues
• Provide support on major commercial product install projects ensuring proper sizing and correct installation of products used in the project.
• Provide developmental support to Rinnai’s Regional Service managers and off-site Technical Specialists located throughout North America.
• Serve as liaison between the field and Rinnai’s Engineering department in the identification of possible performance or quality issues and gathering of information in support of the same
• Provide support on major product install projects ensuring proper sizing and correct installation of products used in the project
• Interface with local code officials to address and work through identified code issues
• Represent Rinnai on off site visits and/or liability investigations as required.
• Maintain company provided tools, equipment and property.
• Ensure all activities involved in comply with established legislative laws and/or Company policies and procedures

Requirements

KNOWLEDGE

• Bachelor’s degree and/or equivalent experience in a related field of study such as electrical, electronics, plumbing systems, hydronics, and/or boiler systems. Engineering degree preferred.
• Plumbing/HVAC/Electrical or Gas License is required.
• Minimum 10 years troubleshooting experience with residential and commercial gas water heaters and boiler systems.
• Previous experience in training/teaching required.
• Minimum of 2 years’ experience in managing a territory preferred

Skills

• Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups.
• Must be a self-starter with the ability to work both individually and in a team environment.
• Ability to multitask.
• High degree of technical and analytical skills.
• Ability to work with various levels of people, customers or teams.
• Knowledge in use of Word, Excel, Power Point and various web-based tools. Customer / Quality discipline

Abilities

• Ability to lift to 75 lbs.
• Ability to travel up to 75% and submit expenses for reimbursement weekly.
• Ability to safely operate company provided tools, equipment and property.
• Professional approach; confidence in dealing with people
• Commitment to achieving established business goals
• Strong technical / customer service orientation
• High level of personal integrity and honesty
• Team player, able to operate with a great deal of independence

Physical Requirements

Physical Activities

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like. Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Remaining in a stationary position, often standing, or sitting for prolonged periods. Moving about to accomplish tasks or moving from one worksite to another. Adjusting or moving objects up to 75lbs and repeating motions that may include the wrists, hands and/or fingers. Constantly communicating with others to exchange information. Operating motor vehicles or heavy equipment. Assessing the accuracy, neatness and thoroughness of the work assigned.

Environmental Conditions

Occasionally low and high temperatures. Outdoor elements such as precipitation and wind. Noisy environments. Hazardous conditions. Poor ventilation. Small and/or enclosed spaces. No adverse environmental conditions expected

Physical Demands

Constant sedentary work that primarily involves sitting/standing. Occasionally, Light work that includes moving objects up to 20 pounds. Medium work that includes moving objects up to 50 pounds.

Benefits

Medical, Dental, Vision, and Prescription

Flexible Spending Account (FSA) options for

Medical and Dependent Care

Paid Time Off (PTO), Floating Holidays (FH)

Paid Holidays

401(k) Plan with Company Match

Company Paid Life Insurance

Voluntary Life Insurance

Short- and Long-Term Disability

Professional Development

Tuition Reimbursement

Annual Incentive Plan (AIP)

Referral Bonuses

Paid Volunteer Community Service Day

Tobacco and Drug-Free Campuses

Employee, family, and friend’s discount

Rinnai America Corporation is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Rinnai America Corporation

• Are you an experienced Customer Service professional who has a background in a manufacturing environment? Are you a self-starter who enjoys interacting with others, organization, and pays extreme attention to detail? Apply Today!Pay Range: $50,000 – $60,000
• M-F, 8am – 5pm
• On-Site near Shawnee, KS

Growing manufacturing client located in Shawnee, KS is looking to add a Customer Service Coordinator to their team! Looking for a high-energy individual to handle customer orders, confirmations, pricing quotes and more. This is a critical and highly visible role that reports directly to executive leadership.

Job Details

• Lead customer communication involving initial set up, order status, ship confirmation, etc.
• Set goals and expectations for navigating customer communications via phone, email, and video contact
• Process customer orders and create reporting for both internal and external customers
• Gather all required information necessary for quoting and bidding projects
• Review all projects to maintain quality standards and customer expectation
• Manage multiple project simultaneously, both long-term and short-term

Experience and Skills

• Experience working in a manufacturing environment
• High-level interpersonal skills and overall positive attitude
• Confident working with both internal and external customers
• Proficient in MS Office Suite – especially Excel
• Comfortable solving problems and digging into new technologies
• Adapts easily to change and has the ability to work independently
• Skilled in attention to detail and organization
• High sense of urgency and ability to work in a fast paced environment

Allied OneSource

The Hyatt Regency New Orleans is a 1,193 room four diamond, premier hotel with 200,000 sq ft of meeting space in the downtown business district of New Orleans, and with the area’s great offerings of professional sports teams, world class art galleries, lively music venues, and Trip Advisor’s number one food destination in the United States, we are at the center of all the action in the city.

Join us for this incredible opportunity to be part of our Rooms team as the Front Office Manager at the Hyatt Regency New Orleans. Not only will you be part of a rock-start team who lives their purpose of caring for people so they can be their best, but you’ll get to be part of a company that earned the 16th spot on Fortune’s 100 Best Companies to Work For in 2021, recognized as a Best Place to Work for Women, Diversity, LGBT Equality, and Millennials, and named one of New Orleans Best Places to work 9 years running!

The Front Office Manager is responsible for all duties of the front desk operation which includes staff training, inter-department communications, and staff scheduling. The Front Office Manager should possess strong communication skills and demonstrate leadership abilities. In addition to assisting in the operation of the Front Office operation and guest services personnel, this position will respond quickly to guest requests and/or complaints in a friendly manner and ensure that appropriate action is taken to guarantee guest satisfaction. This position reports to the hotel Rooms Director.

Duties include:

• Responsible for short and long term planning and the management of the hotel’s Front of House operations
• Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
• Maintain guest room inventory
• Coach and counsel employees to reflect Hyatt Service Standards and Procedures
• Perform all tasks of a Front Office Staff as needed to facilitate service
• Ensure all operations and cash handling are done per policies and procedures
• Maintain excellent communication with the housekeeping department
• Maintain information on prices, rates, specials, packages, programs, etc, while ensuring all staff are trained in all areas
• Analyze, investigate, and resolve guest complaints
• Create expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and time tables
• Insures proper staffing levels for customer service goals
• Maintain partnership with all related staffing partners, and guide related departments to optimize arrival and departures process for guest
• Coach and counsel employees to reflect Hyatt service standards and procedures

Hyatt is a place where high expectations aren’t just met-they’re exceeded. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It’s a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Relocation assistance provided.

Hyatt Regency New Orleans

Overview

The Client Engagement Manager (CEM) is responsible for the negotiation, creation, approval, and the implementation of national projects. These responsibilities include business development, project development, budget management, execution monitoring, issue resolution, reporting, and up-selling. The CEM must provide a high level of service to client, collaborate across CROSSMARK lines of business, and drive a culture of sales and service excellence.

Responsibilities

• Own and effectively manage all aspects of client and project-specific budgets, including working with clients to ensure on-time payments for work completed.
• Develop new clients at the national or regional level, partnering with Business Development to identify opportunities and grow pipeline.
• Responsible for establishing, growing and maintaining sound existing client relationships.
• Understand client needs and proactively provide updates, project results, insights, reporting, and additional knowledge to grow the relationship.
• Working with the VPMDs Division Managers, POD Business Units, and COMs to grow business and new projects with existing clients through intelligent, consultative selling.
• Create sales tools “strategy/decks/success stories” for use across all CROSSMARK business units.
• Responsible for developing insights into current and prospective clients, leveraging a variety of data sources.
• Work with project creation COE for the loading of all retail projects, all billing work, aging, tracking execution of all retail tasks, using Axis following established rules and guidelines.
• Responsible for implementation and maintenance of national projects within the set parameters of the contract or statement of work.
• Continually grow knowledge of the industry, market, client and customers to most effectively sell our services.
• Responsible for taking lead on development and implementation of corporate initiatives/special projects.

Qualifications

Performance Metrics

• Sales revenue target
• Customer service (NPS)

Knowledge, Skills and Abilities

• Strong interpersonal skills, understanding how to develop and maintain business relationships
• Critical thinking ability, connecting piece of information together across varied data sources
• Strong communication skills, both verbal and nonverbal, for writing, speaking, listening and presentations
• Basic analytical skills
• Negotiation skills
• Collaboration
• Consultative and insights-based selling skills
• Business and financial acumen

Education: Bachelor’s degree (B.A. in Business) preferred.

Experience: Four to six years of business experience, preferably in sales or business development.

Specific Skills: Intermediate Microsoft Office knowledge

Supervisory Responsibilities: NA

Working Conditions: Office Environment.

Travel Requirements: 5-10 overnights per year may be required

Language Skills: English is the primary language skill, however, bilingual skills may be required based on business necessity.

CROSSMARK is committed to providing accessible employment practices and welcomes applications from people with disabilities. If you require accommodation for a disability during any stage of the recruitment process, please let us know.

CROSSMARK

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Hybrid:

We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.

Role/ Department:

Northern Trust provides global coverage for our clients, and trades in 70+ countries through our comprehensive FX capabilities. We are looking to hire an FX Trade Support Analyst, to join a dynamic and growing team. The successful candidate will assist in pricing client transactions, quoting market prices to both internal and external clients. You will be required to monitor currency balances, compile rate sheets, and observe the daily marketplace.

The key responsibilities of the role include:

• Trade input to trading system and other platforms.
• Resolution of complex transactions, where expertise is required to interpret policies, guidelines and / or processes.
• Handling of client queries and supporting the trading desk in all aspect of transactions.
• Representing the team on cross-function process or project deliverables.
• Assists in various trading activities including forward pricing and non-major currency pricing for foreign currencies, following the guidelines from the dealing desk.
• Monitor restricted currency and trade related documents. • Support desk in finalizing and implementing pricing agreements
• Liaise with various businesses of the bank to set up client tiers and pricing.
• Run various trends and analytics to support the desk in analysing trend, profitability, market direction and any other ad hoc reports required.
• Ensure custody & third-party abrogation requests are processed and requested
• Investigate trade issues; answer client queries and resolve any breaks due to on-boarding, regulatory breach or missing information.
• Manage sales pipelines and support the desk to manage client requests.

The successful candidate will benefit from having:

• Knowledge of foreign exchange markets and operations, usually acquired through previous experience (2 years minimum preferable).
• Excellent oral and written communication skills are required.
• Analytical and problem-solving skills are required.

Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

https://www.northerntrust.com/content/dam/northerntrust/pws/nt/images/careers/ntawards.jpg

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Northern Trust Corporation

Company Description

Terminal Bar is located at the historic Union Station in Denver, CO. We offer a great selection of local beer, craft cocktails, wine, and delicious cuisine with a Southwestern flare. Enjoy beautiful views of the iconic train station in what was once the original ticket window in Union Station. We are welcoming to both travelers and locals alike, making Terminal Bar a community destination for all.

Role Description

This is a full-time Front of House Manager role, on-site at Terminal Bar in the heart of Downtown Denver. The Front of House Manager will be responsible for overseeing the daily operations of Terminal Bar, managing a staff of 30+, providing excellent customer service, and maximizing sales. The Front of House Manager will also be responsible for maintaining a welcoming, clean, and visually appealing atmosphere for all guests.

Qualifications

• Excellent Communication and Customer Service skills
• Experience in Food & Beverage and/or Hospitality industry
• Experience in Hiring & Managing staff
• Strong ability to drive Sales and increase revenue
• Knowledge of Toast POS software and cash handling procedures
• Strong leadership and problem-solving skills
• Certifictions in Food & Safety and TIPS Certification are a plus, but not required upon hiring

Terminal Bar