General Staff Jobs

SENIOR CONTENT MANAGER 

Landscape Management Network (LMN) is a leading provider of business management software designed to help landscaping contractors maximize profit with better planning. We’ve been revolutionizing the way contractors sell, service and innovate with their customers since 2009 and are on a mission to help landscaping companies succeed.

By trade, we’re a technology company, but if you ask anyone who works here, they’ll tell you our people are the core of who we are. We thrive on a “more human, less corporate” culture that is built around doing work that matters, winning as a team and celebrating success.

Why work at LMN?

Great Place to Work, Canada, Certified! 

LMN is designed by landscapers, for landscapers. We get to help amazing people every day build great businesses.

We support professional development and back this statement up with fun, interactive training, and development opportunities!

We have a fantastic Culture Committee dedicated specifically for Communications and Culture, with the goal of making sure ‘LMN’ is the best place you will ever work!

We value your feedback and do our best to incorporate your great ideas into our day-to-day operations.

You want to be part of a fun, fast-paced, collaborative team.

Competitive compensation and benefits package (based on education and experience).

If you are a passionate person that is looking for a role in Marketing at an established growth-minded Canadian software company, then this might be the right opportunity for you.

Summary of Position:

The Senior Content Manager is responsible for managing core components of our content strategy by building and developing cohesive narratives across multiple touchpoints—with the goal of brand awareness and revenue generation. The senior content manager will create content across multiple formats and write blog posts, case studies, eBooks, sales whitepapers, etc. The ideal candidate has experience developing digital content strategies, creating content distribution plans, and analyzing metrics to make informed decisions

What you will be doing day to day:

• Create and manage content strategies that move prospects through the buyer’s journey, from awareness to conversion
• Develop content across multiple formats— includes writing/editing long and short form copy (including case studies, blogs, eBooks, whitepapers, articles, infographics, ads, website copy, etc.) 
• Identify and monitor key KPIs to achieve OKRs; analyze data to identify trends and anticipate prospect needs
• Develop and drive digital content strategies across the website, blog and educational resources
• Conduct user research and apply to messaging strategies. Interview customers, users and prospects on a monthly basis to be constantly informed of their most pressing needs, challenges and language.
• Ensure overall content consistency across the organization (including tone of voice)
• Create and execute content distribution strategies across owned, paid and earned channels to expand reach
• Conduct competitor research including selling points, talk tracks, key messages, and determine how we can differentiate and stand out

About you:

• Ability to drive content strategy and writing high-quality content for digital channels– with metrics to prove results
• Expertise in SEO and proven success executing SEO driven content to increase traffic 
• Ability to influence marketing strategy and build business cases for investments
• Track record of developing and executing user-generated content strategies 
• Can-do attitude regardless of deadlines and occasional ambiguity + a growth-mindset
• Ability to work in a fast-paced environment on multiple projects, across multiple subject matters while adhering to strict deadlines
• Excellent communication skills, experience working in an agile marketing framework

Qualifications:

• Bachelor’s degree in Communications, Journalism, Creative Writing, Advertising, Marketing, or related field of study
• 8+ years’ managing and executing content strategies
• Experience developing content for digital channels
• Must be legally entitled to work in United States
• Must be legally entitled to travel between United States and Canada

Job Type:  Full-time, Permanent, 36 Hours/Week, EST, 4 Day Work Week, Competitive Annual Base Salary, Plus Commissions, Benefits, 50% Health Care Reimbursement, Vacation Accrued, Sick Credits, 401K Matching and more…

LMN (Landscape Management Network)

We are seeking a collaborative and ambitious Marketing Manager to work alongside the Marketing Director to help lead firmwide marketing strategy and implementation. You will lead the marketing team, work closely with firm leadership, firm staff, consultants, and clients to help achieve our firm’s goals. The ideal candidate will have extensive knowledge of local markets, a strong network of contacts, should be both big-picture and detail-oriented, highly organized, and have excellent communication skills.

In this role you will

• Develop annual marketing report including past-year results and next-year strategy, budget, and major activities
• Manage firmwide marketing communications including messaging and graphics
• Lead implementation of new brand across the office including new templates and applications
• Manage ongoing maintenance of website, including ongoing content development for website and social media outlets, building up the marketing collateral, etc.
• Direct project photography and post-project graphic documentation
• Lead all external communications including social media, earned media, and surveys
• Manage award submissions
• Responsible for sponsorships including events and advertising activities
• Lead project pursuits end-to-end from lead development to project on-boarding
• Develop new business opportunities
• Maintain and manage CRM database
• Lead go/no go process and assist in new project staffing including creating a database of staff capabilities in partnership with the People Ops & Talent team
• Create winning strategies for new pursuits
• Manage proposals including marketing and technical team members
• Manage resources and staff in the implementation of the plan
• Lead discussion with Principals and senior staff with respect to marketing plan, project pursuits, content development, and business development
• Mentor marketing staff and non-marketing staff
• Monitor marketing labor and expenses and track relative to the marketing plan

Requirements

• Minimum of six years of marketing experience in A/E/C Industry
• Track record of building collaborative relationships with leadership teams and influencing measurable outcomes
• Proven ability to create and enhance client relationships
• Built credibility through persuasive internal and external communications
• Experience in storytelling, visual communications, social media platforms
• Proficient in research, reporting, MS Office, Adobe Creative Cloud Suites
• Bachelor’s degree in Marketing, Communications or related field
• Ability to work in a hybrid work environment
• Must be legally authorized to work in the United States for any employer without any restrictions or requirement of visa sponsorship now or in the future

Our Mission

For over 45 years, DES Architects + Engineers has been committed to designing working, learning, and healing environments for businesses throughout the Bay Area. With offices in San Francisco and Redwood City, DES provides creative and sustainable solutions that serve the needs of life sciences, tech, healthcare, education, and developers. As an interdisciplinary firm, DES offers an integrated project approach that leads to increased accuracy, quicker project delivery, and a better use of valuable resources. Services include architecture, interior design, civil and structural engineering, landscape architecture, visual communications, and sustainable design.

Life at DES

DES is committed to the well-being of our employees and their families. As a DES employee, you qualify for the following:

• Competitive salary and bonuses
• 100% company-paid employee medical, dental, vision and life insurance as well as short and long-term disability benefits
• Vacation and Sick Time Off
• Flexible Hybrid schedule
• Robust 401k plan with a generous company match and profit sharing
• Collaborative, friendly fun environment for our employees to thrive in, while offering a multitude of creative perks

We are proud and committed to being an equal opportunity employer. We welcome, recognize, celebrate and encourage diversity and inclusion in our workplace. Our teams are comprised of people with experiences from diverse backgrounds which helps us gain a fresh perspective while challenging our own thinking about design. All qualified applicants will be considered without regard to race, religion, color, gender, age, national origin, sexual orientation, gender identity, protected veteran status, disability, or any other status protected by federal, state or local law.

Please find DES’ California Privacy Notice at the following link:

https://www.des-ae.com/california-privacy-notice

DES Architects + Engineers

MarketPro has partnered with one of the nation’s leading outdoor lifestyle brands with designs that can be found on more than 30,000 products worldwide. Together we are looking for a dynamic Director of Brand Marketing to elevate the brand through multiple channels.

As the leader of the Brand, the Director is responsible for constructing brand strategy and building a small team responsible for defining and managing the company’s overall brand strategy, positioning, voice, and execution. This is a critical role for an experienced brand strategist who thrives on delivering big results in a fast-paced environment that includes brand creative, strategic leadership, content, experiential events, and partnerships. This individual will take the differentiated brand and grow unbridled brand enthusiasm and identify new and innovative ways to leverage the brand to engender loyalty that leads to business growth.

The successful candidate will have strong consumer brand building experience, a general manager mentality, a demonstrated creative and disruptive growth mindset, agile decision-making abilities, strong influence and cross functional team leadership skills, and effective stakeholder management abilities. He/she will own creating campaigns and experiences that build awareness and advocacy. The Director works collaboratively with leaders in marketing, strategy and licensing to ensure the brand story is reflected across all channels.

The right candidate understands both the qualitative and creative aspects of brand with the quantitative analysis necessary to justify the impact of brand spend on customer growth, awareness, consideration, share of voice, and customer sentiment.

Key responsibilities of this role include:

• Develop, communicate and maintain a unified brand story (positioning and messaging architecture) and application of positioning, creative expression, and voice across all channels.
• Elevate and refine communications and brand design to increase awareness in all channels.
• Champion the ideation, development and launch of new products. Energize and motivate the organization around both near-term priorities and long-term strategies.
• Evaluate brand strategies, including brand positioning; consumer and competitive targets; pricing; and executional requirements to deliver performance goals.
• Partner closely with marketing and executive teams to develop a deep knowledge of the customer and target audience, effectiveness of marketing programs, and competitive landscape and opportunities.
• Develop differentiated creative and promotional strategies to expand opportunities, capitalizing on consumer trends and brand permissions.
• Create content strategies to enhance the customer journey based on business objectives, category focus, and audience segments across all channels (online/offline/social).
• Partner with cross functional teams to ensure that our customer, vendor, employee, and partnership touch points align with our brand strategy and support our messaging priorities.
• Inspire, review, and approve creative work that breaks through the clutter and reinforces the tenets of the brand and meets the needs of our customers.
• Build and measure brand awareness/brand health and generate innovative ideas to increase brand affinity and loyalty.
• Design and coordinate integrated campaigns across channels.
• Develop promotions, partnerships, activation events, and other brand initiatives to drive awareness, sales, reach, and press.
• Build, lead, and mentor a top performing small team.

Candidate Requirements and Experience:

• Prospective candidates must be capable of working in a fast-moving, entrepreneurial environment where creativity, intuition and relationship management are important.
• Excellent organizational, ability to prioritize, excellent project management skills, and solid financial acumen
• BS degree in business, marketing, or a related field. Advanced degree is a plus
• 10+ years leading Brand Marketing
• 5+ years in B2C marketing
• 5+ years supervisory experience with internal staff and external vendors
• Excellent strategic vision, team leadership, and team development/mentoring skills
• Highly analytical and data-driven
• Demonstrated experience building a brand and managing creative expression
• Extraordinary storyteller with strong creative sensibilities and a passion for creative, brand and design
• Proven experience growing brand awareness with key identifiable metrics and reporting
• Excellent verbal and written communication
• Flexibility and nimbleness – no job being too small or too large
• Experience driving brand awareness and fostering brand loyalty and community engagement
• Proven ability to collaborate with all levels within the organization as a tactical and strategic partner, coach, and advisor.

MarketPro

Job Role: Marketing and CRM Coordinator

Location: Toronto, CA (Hybrid)

Who we are

Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.

At Ezra, we’re on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest.

This mindset applies not only to our clients but is manifested in our own Ezra family. We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our team gets to experience the superpower that is coaching for themselves, among some other pretty incredible perks.

Ezra is the fastest growing global coaching company, supporting some of the world’s leading companies. If all of this resonates, Ezra just might be the place for you.

The Role

The Marketing and CRM Coordinator will play a pivotal role in translating new business processes into technical solutions and bringing data to life! This role reports into the Marketing Campaign Manager. The successful candidate will be responsible for Salesforce and Pardot integration and someone who is highly comfortable with data, numbers, and is tech savvy!

What you’ll do

• Act as an expert in lead management and data flow between Salesforce and Pardot, customer data, segmentation, and analytics by creating reports and dashboards.
• Analyze and evaluate data across the marketing business unit to produce recommendations to influence decisions around retention, acquisition activities and improvements.
• Competence with reporting on key customer metrics for performance, customer lifetime value, campaign ROI and attribution modelling.
• As needed, devise and support senior staff with operational guidance and with the delivery of training sessions and associated documentation – such as manuals and tutorials -through to users of the CRM system
• Assist and to be involved with ongoing Salesforce development including implementations and usage of additional system functionalities and related applications in collaboration with Salesforce Admin.
• Support marketing automation efforts and processes, proactively researching and implementing the latest best practices, strategies, and industry standards.
• Work on essential marketing operations initiatives in Pardot and Salesforce around the lead lifecycle, lead scoring, lead nurturing efforts, enrollment conversion, and data cleansing.
• Work with Rev Ops, Sales Ops and Sales team to monitor lead routing, lead quality and conversion (must feel comfortable in dealing closely with salespeople)
• Partner with Salesforce Administrator in troubleshooting Marketing attributed opportunities throughout the lead journey (first, last and multi-touch attributions)
• Deep understanding of database segmentation, scoring and grading

About you

• 3-5 years experience in same or similar role
• Experience using the following:
• Salesforce CRM is an asset
• Windows OS
• MS Office Suite
• Pardot
• Zapier
• Demand Base or other ABM tool
• Data-driven, analytical mindset – experience working with data to devise, evaluate and optimize customer journeys based on data
• You must be comfortable with data and numbers, tech-savvy and have the confidence to lead and manage data orientated projects with other key areas of the business, such as the digital data team and content across the marketing channels
• You should have the ability to translate data and numbers in a visual and compelling way that tells a story with clear actions
• Strong organization and communication skills – able to communicate at both technical level and creative
• Flexible approach to working hours to service global teams

What we offer

• Your own world class coach
• Regular team social events
• Flexible working hours
• Contribution to a wellbeing app (think meditation, fitness, sleep!)
• A weekly wellbeing hour and much more!
• Competitive benefit package
• Global leading organization

We are an equal opportunity employer dedicated to having a thriving, diverse team where everyone has a voice and feels able to be themselves. We believe that through valuing our uniqueness and respecting our differences, we can achieve more, and that diversity adds to our culture. Attracting and developing a diverse workforce that reflects the communities in which we serve is essential to us.

EZRA Coaching

Role: Social Media Manager ( ( very creative and exciting sexual wellness company )

Location: 1 -2 days in Islington office

ROLE MISSION

Working in partnership with our client, the Social Media Manager will be the go-to source of knowledge and inspiration for best practices and innovation at the social media strategy design stage, and responsible for content performance during publishing and distribution, using real-time data and A/B testing to inform iterative, incremental optimisation against client objectives – be that reach, actions, or retained audience growth.

THIS ROLE IS RIGHT FOR YOU IF…

• You are someone who has a genuine love for social media and pop culture and loves to keep on top of what’s trending, who’s trending, the brands and influencers that are killing it in social, and the memes and themes that are getting people talking. We value hard work, and we want to have fun doing it.
• You will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media

ABOUT THE TEAM YOU WILL BE JOINING

You will work in the marketing team, a team of 8 will work across the following;

• Strategy – social & content
• Creative, copywriting & design
• Editorial & publishing, distribution
• Content production & post
• Data & analytics
• Community management
• Online content management
• Paid & optimisation.

WHAT YOU WILL BE DOING IN YOUR ROLE

Together with the team, the Social Media Manager will be responsible for owning, implementing and iteratively improving the Client’s social media strategy – including:

• Audience acquisition, Tone of Voice, original format development, content.
• Commissioning, planning, scheduling, and optimization.
• Provide strategic recommendations and input every step of the way from campaign, proposition and format development, channel and influencer selection, publishing plans, optimization, paid amplification, measurement, and evaluation.
• Be accountable for producing weekly, monthly, and quarterly reporting – with analysis providing learnings to guide constant improvement of social ROI to all relevant teams and stakeholders. Experience across a range of social media management tools, including Sprinklr and Linkfluence to schedule content, manage campaigns and sign-offs and generate client-facing reports.
• Direct oversee social data analysts, community managers to drive audience growth, engagement, and organic reach and manage social boosting to optimize conversion and success against campaign KPIs.
• You will have expertise in managing and optimizing paid social boosting across Facebook Business Manager and AdWords and plenty of examples of how you have enhanced ROI through smart interest-targeting and testing. Experience in managing paid social on other platforms (TikTok, Tinder, Twitter, etc) is a bonus.

WHAT SKILLS WILL HELP YOU BE SUCCESSFUL

• This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage.
• 5+ year’s brand experience to manage social networks for a top FMCG client based on our client site
• A level headed, strategic thinker, who has gravitas with a client and is passionate about delivering culturally impactful, reactive social content

Follow us on Instagram

Job Id:6027

OLIVER Agency

Join a team of more than 30,000 team members, comprised of our Club Support Center and over 230 clubs and 7 distribution centers. We’re committed to delivering value and convenience to our Members, helping them save every day on everything they need for their families and homes. BJ’s Wholesale Club offers a collaborative, team environment where all team members can learn, grow and be themselves.

The Benefits Of Working At BJ’s

• BJ’s pays weekly
• Generous time off programs to support busy lifestyles*
• Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs*
• Three medical plans**, Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending
• Eligibility requirements vary by position
• Medical plans vary by location

Job Summary:

The Manager of Retail Media Analytics will be a strategic business partner and thought leader on the BJ’s Media Edge™ team, empowering business leaders, external vendors, and agencies with value-added insights and analysis. This highly visible position will require an individual with the ability to deeply understand client needs and expectations and to translate these into analytical products, codified new processes, and actionable reporting deliverables. As the manager of retail media analytics, you’ll chart the course for expansion of insights and measurement for BJ’s fast-growing retail media program.

This role requires an excellent collaborator, communicator, and leader with a strong bias towards data-based decision making. The successful candidate is a problem solver in a fast-moving and highly diverse environment with a strong background in analytics within a retail media landscape. They will utilize their knowledge to develop insightful and actionable client reporting, to optimize media strategies and grow client investments, and to elevate client and internal understanding of the BJ’s member. They will anticipate future business and analytical needs, serving as a catalyst for change and leading the thinking for innovation across Media Edge™.

Major Tasks, Responsibilities, and Key Accountabilities:

• Act as primary point of contact for all Media Edge™ internal and external reporting and analysis requests and deliverables.
• Build and scale data-driven reporting and insights deliverables and recommendations; develop the capabilities and processes enabling timely and high-quality outputs.
• Provide consulting and input to complex statistical models, build new KPI’s and methods of measurement to meet client needs.
• Utilize knowledge of SQL and other analytics languages to build reporting and analysis and ensure accuracy.
• Present media and vendor insights and analysis to clients and internal stakeholders across all levels of the organization.
• Stay up to date on analytics industry trends to inform ongoing changes and enhancements.
• Consult and act as the subject matter expert on data development and utilization across the organization in partnership with Product, Data Science, and Digital Engineering.

Qualifications:

• B.S./B.A. degree in Business, Marketing or Statistics. M.S. or MBA degree preferred.
• 6-8 years of experience in marketing analytics and measurement within an advertising agency or retail media network.
• Deep understanding of various statistical methods for marketing effectiveness measurement.
• Knowledge of various data mining techniques and effective visualizations. Hands on experience with SQL and Tableau development.
• Knowledge of web analytics and ecommerce tools such as Adobe Analytics or Google Analytics.
• High level of business acumen, including financial, planning, analytical, and problem-solving skills with the ability to build relationships with partners, proactively assess the needs of the business, inform strategic roadmaps and influence decisions at all levels of the organization.
• Strong interpersonal and presentation skills as well as demonstrated experience in fact-based analysis, including the ability to persuasively present complex insights and recommendations to senior management and non-technical colleagues.
• Strong strategic, analytical, and critical thinking skills with a strong bias towards data-based decision making and the ability to break down complex problems and formulate plans.
• Pro-active and self-motivated work style with proven ability to collaborate broadly with flexible, positive attitude to get results within a cross-functional team.
• Ability to manage multiple projects and changing priorities with demonstrated track record of strong execution and experience partnering with technical teams to deliver results.
• Passion and energy for innovation and out of the box solutions.

BJ’s Wholesale Club

Stojo is a global consumer packaged goods company on a mission to end disposable culture. We design collapsible, reusable products that are a sustainable and convenient alternative to single-use plastics. We’re going through the consumer’s life, replacing each single-use item with a beautiful, wildly functional reusable alternative…and we’re just getting started. We believe in having fun with less, finding magic in the small things, and building good habits. Sound interesting? Read on! 

To apply, please send a short note about yourself & resume to [email protected]. (Only applicants who write a personalized note will be considered.)

About The Role

We’re looking for a detail-oriented and operationally minded Marketing + E-Commerce Manager to join our team. You’ll be responsible for high level planning and project management of our marketing calendar, testing growth and retention strategies across our marketing channels, and managing our e-commerce website and KPIs. You’ll oversee and manage a junior team of direct reports to execute on day-to-day tasks and reporting on: e-commerce, performance marketing, customer experience, email marketing & SMS, and influencer program, and website development. You’ll report to the Marketing Lead and play a central role in all things marketing & e-commerce, gaining valuable hands-on experience growing a DTC brand. This is a full-time remote position.

We’re looking for someone who’s excited to join a lean and scrappy team, and who is ready to help take Stojo to the next level. The perfect candidate is an organized team leader who is proactive, persuasive, and can work independently with minimal supervision.

Roles & Responsibilities

• Marketing Team Management
• You’ll oversee and manage a hardworking and eager team of direct reports, guiding them with high level strategy and brand objectives, so they can help execute on campaigns and day-to-day tasks.
• 1 direct report on the Email Marketing & SMS Team
• 3 direct reports on the Customer Experience + Analytics Team
• 1 direct report on the Influencer Strategy Team
• 1 direct report on the Website Development Team
• Support in planning and project management internally and with agency partners on all marketing campaigns & website initiatives.
• Develop and own our marketing calendar, executing overall seasonal marketing strategy based on company priorities and customer mindset.
• Assign and project manage ad hoc requests across various marketing functions, including email, advertising, CX, affiliate, & social.

• Functional Ownership of Website
• This person must have a strong functional aptitude in managing and navigating our Shopify store, but will have executional support
• Support the execution of customer acquisition (paid social), site conversion, and retention (email + SMS) strategies.
• With a focus on our key company and marketing objectives, develop a best in class customer and community experience with an eye for generating incremental sales and building a hyper-engaged community of Stojo Fans (influencers, customers). 

• Growth / Performance
• Develop, innovate, and find creative ways to grow the e-commerce business and brand awareness.
• Plan and project manage digital marketing campaigns, including email, SMS, social media and paid social ads.

• Oversee Reporting & Take ownership of e-commerce KPIs 
• Monitor and analyze overall performance of digital experience KPIs and communicate performance, successes, and resolutions to the team. 
• Develop and implement plans and tactical execution to drive ongoing improvement of key metrics including conversion, AOV, repeat customer, site traffic, etc. 

• Budget + planning 
• Support Marketing Lead on inputs for marketing budget
• Maintain strong awareness of company wide profitability goals and manage revenue and expenses to achieve goals.

Who you are

• You’re meticulously organized, operationally minded, and self-managed.
• You have 2-3 years of experience managing a small team
• You lead with kindness, and have a “no task is too small”, can-do attitude. 
• You’re eager to learn about what we’re building at Stojo. 
• You’re excited about the DTC space and are passionate about building a mission-driven sustainable lifestyle brand. Must have strong experience in the DTC world. 
• You stay informed on marketing and e-commerce industry trends, and love having your finger on the pulse on all things marketing, digital and social platforms. You’re excited to drive and test new initiatives that contribute to business goals.
• You’re a great writer and communicator and have a strong sense for brand and design / aesthetics.
• You’re tech savvy & have experience with Shopify, Klaviyo, Attentive, Google Analytics, Google Suite (Gmail, Google Drive, Google Sheets, Google Docs, etc.), Asana, and all relevant marketing platforms. 
• Ability to think of your feet while problem-solving quickly and efficiently. 
• Willingness to laugh! We are a team of workhorses who love to laugh and not take ourselves too seriously. 

Benefits, Comp + Perks

• Salary and equity commensurate with experience
• Hands-on experience with a growing DTC brand.
• Significant potential to grow within the company.
• Remote working & flexible Paid Time Off Policy.
• Medical, dental, and vision benefits.
• Positive culture and team full of passionate people who love what we’re building.

Stojo is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To apply, please send a short note about yourself & resume to [email protected]. (Only applicants who write a personalized note will be considered.)

Stojo

Rhythm is looking for a customer-centric Director of CRM to bring innovative thought leadership and data-driven strategic thinking to advocate for and support the customer throughout their respective journeys while in consideration of overall business goals.

The Director of CRM is responsible for developing and translating business strategies into communications that maximize audience engagement, drive incremental revenue, and proactively reduce churn for clients. They will be responsible for developing creative strategies, tailored by segment, to deliver campaigns across CRM channels (email, push notifications, in-app takeovers, SMS, and Direct Mail).

The ideal candidate is an experienced leader with analytical discipline and a track record of creative problem solving to optimize processes and deliver high performing 1:1 communication programs. Email marketing experience is critical to this position.

WHAT YOU’LL DO:

• Provide subject matter expertise and leadership across the agency to develop client focused CRM initiatives.
• Lead the strategic approach, process and strategic planning to understand and achieve client business objectives and targets, both in terms of short-term goals as well as longer-term growth drivers.
• Focus on core client business KPIs, to develop and implement CRM programs and campaigns that align to moments of need within the customer journey based on insights from primary and secondary sources
• Collaborate with the data and technology teams to conduct research, define points of integration, and construct a strategic path forward.
• Support omni-channel campaigns across email, push notifications, web, mobile apps, social platforms, and other channels and devices, as relevant to the customer experience
• Lead the team to monitor and optimize CRM channel performance, surfacing campaign insights to influence overall communications strategy, developing creative best practices, and develop test and learn roadmap.
• Propose and pitch new capabilities and specific client program enhancements, including dynamic campaign personalization and dynamic content modules, lifecycle marketing and behavior-based triggers, and segmentation enhancements.

WHAT IT TAKES:

• Love leveraging tools to connect consumers with needs to customer-forward brands
• Are the subject matter expert in CRM platforms, communication tools, points of integration, and nurture streams to support communication and growth continuity
• Don’t accept something as is but prefer to understand it, prove it, and improve it
• Get excited about new people, brands, businesses, and possibilities
• Love working with diverse group of like-minded performance driven creative thinkers, doers, and leaders
• Are a humble team player willing to elevate the game of those around you
• Have a point of view and know how to articulate it

ESSENTIALS

• 8 – 10+ years of experience as a successful leader in relevant areas, including 2+ years of supervisory experience.
• Strong experience developing and managing email, SMS, and app notification programs.
• Self-starting, analytical, and problem-solving skills, with an ability to work effectively with a broad range of internal and external stakeholders.
• Strong project and process management skills from concept to timely delivery across both large-scale evolution efforts and day-to-day program management.
• Action-oriented with proven ability to think and act strategically and tactically to make informed decisions and execute.
• High degree of initiative, personal responsibility, and ownership.
• A deep comprehension of common CRM platforms and tools
• Exceptional creativity and problem-resolution skills in a dynamic, client-centered space
• Experience with B2B, B2C, and multiple verticals
• High attention to detail and ability to prioritize based on needs and time available
• Strong writing, presentation, speaking, and persuasion skills

ABOUT US

Rhythm is an Irvine based performance focused agency striving to develop innovative solutions through research and data. As a wholly owned subsidiary of Code and Theory under the Stagwell Group, Rhythm develops and executes customer focused initiatives to achieve client ROI goals. We work in a broad range of industries, including health, real estate, finance services, automotive and food and beverage.

Rhythm is an equal opportunity employer, and we value diversity at our company. We don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Rhythm

Excited to grow your career?

Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.

About the role

We’re looking for a Digital Marketing Executive to join our Digital Marketing team, where your focus will be on the promotion of advice services. You will build, maintain and optimise marketing campaign pages and emails whilst using data to identify new opportunities and influence stakeholders.

We strive to create a team environment where everyone is committed to making the group successful. You’ll join an agile marketing team structure, where we bring different skill sets together to work collaboratively in squads, with focused objectives and targets. There are five core marketing squads within the HL Marketing Team covering ISAs and Investments, Pensions, Advice, Workplace and our cash savings platform – Active Savings. Within your squad you’ll work with dedicated Marketing Leads, Creative Comms Managers and Creative Comms Executives.

We’re looking for experience in email marketing, digital content editing, and a good understanding of data. As part of the team, you’ll need to be committed to putting clients first and not afraid to challenge existing ways of working.

What you’ll be doing

• Collaborate with your squad to drive new business and improve client experience across our website and email channels.
• Build, send and approve marketing emails and campaign pages.
• Suggest, build, and report on tests to improve marketing emails.
• Run data-driven A/B tests across website pages delivering value to the business and clients.

• Build campaign pages in a timely manner without supervision.
• Attend and influence in sprint planning meetings, stand ups and sprint reviews.
• Make SEO changes to web pages as instructed by SEO managers.
• Monitor dashboards to stay informed about on-site performance, reporting to wider squad/team when necessary.
• Intentionally contribute to a team culture that is inclusive and empowering.

About you

• Experienced in the digital marketing landscape, built within commercial environments.
• Demonstrable experience of using CMS or email marketing software.
• Strong understanding of A/B testing methodologies.
• Ability to manage own workload and manage expectations.

• Accomplished in forging effective relationships at all levels, skilled at influencing, negotiating and championing new ideas.

• Comfortable reading and interpreting data and using it to support hypotheses and prioritisation.

• Basic understanding of design and UX principles, social media, and paid channels.
• Able to work in a team or alone and effectively collaborate to achieve common goals plus the ability to self-manage competing workloads and effectively prioritise.

• Good knowledge of user experience, SEO and email marketing best practice.
• Experience with HTML will be beneficial.

Interview process

This will be a 1-2 stage interview process. Interviews can include competency and behavioural based questions and a task to assess key skills.

Working Schedule

The role is based in our Bristol head office, BS1 5HL. This role is permanent, and offers flexibility on hours with a minimum of 4 days. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We’re steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What’s on offer?

• Discretionary annual bonus & annual pay review
• 25* days holiday plus bank holidays and 1-day additional Christmas closure time
• Option to purchase an additional 5 days holiday per year
• Flexible working options available, including hybrid working
• Pension scheme up to 11% employer contribution
• Sharesave scheme – have a real stake in HL’s future
• Income Protection & Life insurance (4 x salary core level of cover)
• Health care cash plans – including optical, dental, and out patientcare
• Help@hand and an Employee Assistance Programme
• Gympass – gym memberships and wellbeing apps available
• Variety of travel to work schemes with free bike storage and shower facilities
• An inhouse barista serving subsidised coffee and snacks
• Join HL’s sports, I&D networks and volunteering groups (two paid volunteering days per year)
• LifeWorks Discounts on services, restaurants and retailers

* up to 30 days depending on role level & increasing with length of service

We know that sometimes people can be put off applying for a job if they don’t tick every box. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. We’d love to hear from you!

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.

Hargreaves Lansdown

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

The Brand Manager is responsible for the production and management of marketing and brand assets including branded images, collateral, presentations and brand building blocks (logos, reusable graphics, guidelines, etc.) This role will plan, develop, execute, and manage brand and corporate communications projects or programs as assigned. This role coordinates the regular flow of creative production of branded materials including printed and digital materials as assigned. The individual in this role works closely with other members of the corporate communications and marketing teams to produce marketing and brand assets that are used in marketing campaigns and for sales or partner enablement programs.

The Brand Manager may be asked to perform any of the following responsibilities:

• Plan, develop, execute and manage assigned brand and corporate communications projects or programs as assigned. Understand project and program goals in order to execute assignments to achieve the best results from both a branding and marketing perspective.
• Produce and deliver all graphics and production requirements for the marketing team which includes both in-house production utilizing templates as well as managing freelancers and design agencies and freelancers for new designs or specialized projects. Deliverables include branded images for website, blog, social media, newsletters, digital ads, email for marketing campaigns and events as well as case studies, brochures, white papers and presentations based on brand templates.
• Follow established production process for delivery of a high volume of high-quality materials within established SLAs (Service Level Agreements).
• Responsible for high quality completion of all graphics and marketing assets including proofreading, consistency of fonts, colors and other elements.
• Manage Marketing Foundations Library which includes all brand building blocks such as logos, brand icons, ready to use images, templates and integrated campaigns. Also includes source files for all completed projects.
• Be a leading protector and expert resource for NICE CX.
• Adhere to and promote adherence to corporate brand standards and guidelines.
• Recommend and develop training for brand guidelines and brand production process as needed for marketing, all NICE CX employees and vendors.
• Ensure messaging consistency and be an arbiter of best practices in brand voice, messaging, writing, style and grammar.
• Assist with blog, social media, corporate communications, company signage as assigned.
• Support overall marketing and communication efforts, perform other related duties and assist in special projects.
• Communicate in an effective and professional way with customers, influencers and stakeholders in and outside of the company.
• Responsible for developing and managing budget and expenses for projects, as assigned.
• Accurately tracks and reports expenditures according to the Company’s Purchasing Policy.

To Land This Gig You’ll Need:

• Bachelor’s degree in marketing or communications or related field
• 4+ years’ experience in B2B high-tech, corporate communications or marcom
• Proven ability to create and deliver high quality materials such as collateral and presentations
• 4+ years’ experience using graphic production software (Adobe Creative suite) as well as Microsoft Office Word and PowerPoint
• Strong project management, organization and communication skills
• Experience Preferred:
• Social media monitoring and marketing
• Maintaining blog using WordPress
• Using project management system such as JIRA, Robohead or BaseCamp
• Both company and agency experience

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
NICE