Role: Manager of Analytics & Insights
Contract: Permanent basis
Location: New York, US
Work Pattern: Hybrid
Reports to: Director of Global Analytics & Insights
About Us
We are creators and champions of the best British TV, and hosts to the world’s largest collection. It’s our mission to bring the most engaging and relevant British TV experience to fans like us all around the world.
We’re relentlessly creative and in this new world of content, where the possibilities are endless, we are charting our own course.
We are thriving in 5 markets already around the world and have ambitious plans ahead of us. This is where you come in…. we are on the lookout for talented individuals to join our BritBoxer family and help us to navigate the adventures ahead.
Job Purpose
The Manager of Analytics & Insights is responsible for data analysis, reporting and insights across multiple BritBox territories with a focus on initiatives that empower business units to extract greater value and deliver insights through advanced analytics. The role will focus on generation and sharing of key business insights to support subscriber growth and retention with BritBox colleagues around the world. This manager will be based in New York, operating as part of the Global Analytics & Insights team. This will involve working closely with North America leadership, editorial, marketing and business development teams, global finance, research, product, and strategy functions, and sharing learnings and best practice with colleagues supporting Australia, South Africa and New Markets business. The role will report to the Director of Global Analytics & Insights.
Key responsibilities will include creation and interpretation of business as usual editorial and subscriber performance reporting, plus ad-hoc analysis for specific territory editorial, user segmentations, promotional, distribution and other activities. The primary purpose of the role is to support strong business and editorial decision making, through the accurate and timely interpretation of data, with statistical rigor, clear communication, and provision of actionable recommendations.
Skills and Personal Attributes
- Strong collaboration skills with a “can-do” attitude.” Comfortable working with senior level stakeholders.
- Self-starter with an Entrepreneurial flair, ability to thrive in a ‘startup’ environment
- Passion for British TV and digital video content
- This role requires working closely with colleagues based in other territories and time-zones, in particular Australia and UK. This will require attending meetings and occasionally working outside of standard US office working hours.
- It is currently anticipated that this role would be office based for 2-3 days per week, with option to work from home on other days, and with flexibility to adapt working hours around personal preferences and to enable working with colleagues in other time zones.
Qualifications and Experience
- Strong experience (excluding internships) in analytics with increasing responsibility in Entertainment, Media, Communications, or related industries.
- Advanced Excel and PowerPoint skills are required, in addition to strong technical skills (e.g., SQL, SAS, R, Hive, HTML), presentation & visualization skills (e.g., Tableau)
- Ideally, experience working with subscription businesses and a deep understanding of subscriber acquisition, retention, and churn metrics. Familiarity with Syndication platforms (Amazon Channels, Roku Channels, or Apple TV Channels) is a plus.
- STEM Qualification desirable
- Excellent communication and presentation skills with the ability to demonstrate subject matter authority and expertise
- Understanding of concepts behind Business Intelligence (e.g. – data warehouses, automation) and how information can be used to drive competitive advantage
- Ability to accurately interpret and translate varied and complex requests into actionable tasks Have excellent attention to detail and ability to monitor and review the quality of work done by self and others to maintain appropriate standards
Responsibilities
- Partner with business unit stakeholders to understand requirements and develop reporting and insights solutions that meet business needs.
- Define workflows in internal and external systems to ensure correct data is captured and reported.
- Develop and enhance reporting solutions; In addition, script and automate standard processes, where possible.
- Drive direct and cross-function execution on analytics projects: define problems, identify appropriate data sources and analytic techniques/methodologies, ensure accurate and high-quality output, craft the story and present results and recommendations.
- Ownership of end-to-end reporting process from pulling in-depth data, to working with team members to understand underlying business drivers, to creating clear presentations that communicate a variety of insights including business and customer trends, performance against KPIs, and recommendations on how to further the company’s growth.
- Ownership of ongoing business reporting, including customer acquisition, retention, marketing performance/ROI, customer LTV, user engagement/consumption, and editorial/programming performance, for a range of stakeholders from business leads to senior executives. Management and production of stakeholder reporting and interactive dashboards, including weekly/monthly reports and semi-yearly clustering analyses.
- Provide ad-hoc analytical insights and coordinate best-practice share-outs for key stakeholders.
Salary Range: $80 – 110K base salary.
Please note that the salary range is intended to give as an indicator of the salaries that could be attributed to the breadth or experience for a given role. All candidates will be measured based on their level of experience.
This job spec is not exhaustive and may change from time to time in line with the evolving nature of a dynamic and growing business.
BritBox International
Related jobs:
Job Description
An event production team is seeking a polished and professional Box Seat Concierge to assist at a classical concert in Brooklyn. This guest-facing role involves providing premium service to attendees, including champagne service and coat check assistance, ensuring a high-end experience for guests.
Job Responsibilities
- Provide concierge-level service to guests in box seating areas
- Assist with champagne service and coat check operations
- Maintain a professional, welcoming, and attentive demeanor
- Ensure a smooth and enjoyable experience for event attendees
- Follow event guidelines and coordinate with the event team
Requirements
- Strong customer service and communication skills
- Professional appearance; must wear black-on-black attire
- Polished, friendly, and attentive personality
- Ability to work in a fast-paced, guest-facing environment
- Reliable and punctual for scheduled event shifts
Compensation
- $30 per hour
- Minimum 3-hour shift
- 1099 contractor position with direct deposit
Job Description
A USC student production is seeking dedicated crew members for an upcoming short film shooting on a professional sound stage. This collaborative project offers an opportunity to gain hands-on experience, work alongside fellow filmmakers, and contribute to a creative production environment.
Job Responsibilities
- Assist in various on-set production roles depending on position
- Collaborate with the director and production team to ensure smooth operations
- Support lighting, camera, art direction, and set preparation
- Maintain organization of equipment, props, and set elements
- Contribute to a positive, efficient, and professional set environment
Requirements
- Interest or experience in film production or related fields
- Ability to work collaboratively in a team setting
- Strong communication and problem-solving skills
- Willingness to take direction and adapt on set
- Passion for filmmaking and storytelling
Roles Available
- Grips
- Gaffers
- Assistant Camera (ACs)
- Art Director
- Set Dresser
- Prop Master
- Production Assistants (PAs)
Compensation
- Unpaid
- Meals provided
- Copy and credit included
- Opportunity to network with USC School of Cinematic Arts filmmakers
Casting Wrangler for Film Production
Job Description
A Los Angeles production is seeking a casting wrangler to assist with talent coordination. This role is ideal for individuals with strong communication skills and experience managing talent on set.
Job Responsibilities
- Coordinate and manage talent on set
- Assist with casting logistics
- Communicate with production and talent
- Ensure smooth talent flow during filming
Requirements
- Strong organizational and communication skills
- Experience working with talent preferred
- Ability to multitask in a fast-paced environment
- Based in Los Angeles
Compensation
- $200–$300 per day (approx. 4 hours)
- Valuable on-set coordination experience
Runner for Film Production Crew
Job Description
A Los Angeles production is seeking runners to assist with various on-set needs. This role is ideal for individuals looking to gain hands-on experience in the entertainment industry.
Job Responsibilities
- Run errands across set
- Assist different departments
- Support setup and breakdown
- Maintain efficiency on set
Requirements
- Reliable and punctual
- Strong communication skills
- Ability to multitask
- Must be local to Los Angeles
Compensation
- $100–$200 per day (3 hours)
- Great entry-level opportunity
Production Assistant for Film Crew
Job Description
A Los Angeles production is hiring production assistants to support daily operations on set. This is a great entry-level opportunity for those looking to start a career in film.
Job Responsibilities
- Assist with general production tasks
- Support crew across departments
- Maintain organization on set
- Run errands as needed
Requirements
- Strong work ethic and reliability
- Ability to follow instructions
- Interest in film production
- Must be local to Los Angeles
Compensation
- $100–$200 per day (3 hours)
- Entry-level production opportunity
Props Specialist for Film Production
Job Description
A Los Angeles production is hiring a props specialist to support the art department. This role involves sourcing and managing props for various scenes.
Job Responsibilities
- Source and organize props
- Maintain prop inventory
- Collaborate with art department
- Ensure props match creative vision
Requirements
- Experience with props or set work
- Strong organization skills
- Ability to multitask
- Must be local to Los Angeles
Compensation
- $500–$800 per day
- On-set production experience
Set Designer for Film Production
Job Description
A production team in Los Angeles is seeking a creative set designer to build and style environments for an upcoming shoot. This role is ideal for those with strong visual design skills.
Job Responsibilities
- Design and execute set concepts
- Collaborate with art and creative teams
- Prepare and adjust sets as needed
- Ensure visual consistency
Requirements
- Experience in set design or art direction
- Creative and detail-oriented
- Ability to meet deadlines
- Must be local to Los Angeles
Compensation
- $500–$1,500 per day
- Opportunity to showcase creative work
Gaffer for Film Production
Job Description
A Los Angeles production is looking for a gaffer to support lighting needs on set. This role is ideal for professionals experienced in film lighting setups.
Job Responsibilities
- Set up and manage lighting equipment
- Work with the director of photography
- Maintain lighting consistency
- Follow safety protocols
Requirements
- Experience as a gaffer
- Strong knowledge of lighting systems
- Reliable and team-oriented
- Must be local to Los Angeles
Compensation
- $500–$1,000 per day
- Professional production experience
Assistant Wardrobe Stylist and Props Assistant
Job Description
A Los Angeles production is hiring an assistant wardrobe stylist and props assistant to support the creative team. This role is perfect for individuals with a passion for styling and set preparation.
Job Responsibilities
- Assist with wardrobe styling and prop organization
- Support wardrobe and art departments on set
- Maintain organization of costumes and props
- Follow direction from department leads
Requirements
- Experience in wardrobe or props preferred
- Strong attention to detail
- Ability to work efficiently on set
- Must be local to Los Angeles
Compensation
- $300 per day (3 hours)
- Hands-on production experience
Music Artist with Equipment for Film Production
Job Description
A Los Angeles production is seeking a skilled music artist with their own equipment to support an upcoming shoot. This role is ideal for creative professionals who can bring energy and technical expertise to a fast-paced production environment.
Job Responsibilities
- Provide music or DJ services during filming
- Set up and manage your own equipment
- Collaborate with the production team to match the project’s tone
- Maintain professionalism on set
Requirements
- Experienced music artist with own kit
- Strong understanding of live or on-set audio
- Reliable and professional
- Must be local to Los Angeles
Compensation
- $600–$1,200 per day
- Opportunity to work on a professional production
Gaffer with Grip Truck for Film Production
Job Description
A Los Angeles production is seeking an experienced gaffer with a grip truck to support lighting operations. This role is essential to achieving the visual quality of the project and requires technical expertise.
Job Responsibilities
- Manage lighting setup and execution on set
- Provide and operate a grip truck
- Collaborate with the cinematography team
- Ensure safe and efficient lighting practices
Requirements
- Experienced gaffer with grip truck
- Strong knowledge of lighting equipment
- Ability to work on a professional set
- Based in Los Angeles
Compensation
- $1,500–$2,500 per day
- Key role in production lighting
Job Description
A production team is seeking experienced and motivated crew members for an upcoming shoot in Los Angeles. This is a paid opportunity open to non-union professionals. The team is looking to fill multiple key roles across production, including hair and makeup, wardrobe, lighting, set design, and on-set support staff. Ideal candidates are reliable, collaborative, and ready to contribute to a fast-paced production environment.
Job Responsibilities
MU&H Artist (with kit)
- Provide professional makeup and hairstyling for talent
- Maintain continuity and touch-ups throughout filming
- Bring and manage personal kit and supplies
Assistant Wardrobe Stylist / Props
- Assist with wardrobe preparation and styling on set
- Help manage props and ensure continuity
- Support quick changes and organization
Gaffer (with grip truck)
- Oversee lighting setup and execution
- Provide and manage grip truck equipment
- Collaborate with director and cinematographer
Gaffer
- Assist in lighting setup and breakdown
- Ensure proper lighting execution for scenes
Set Designer
- Design and execute set aesthetics
- Coordinate with production team for visual consistency
Props
- Source, organize, and manage props on set
- Ensure proper placement and continuity
Casting Wrangler
- Coordinate and manage talent on set
- Assist with scheduling and organization
Production Assistant (PA)
- Provide general on-set support
- Assist departments as needed
Runner
- Handle errands and logistical tasks
- Support production team operations
Requirements
- Prior experience in the applied role
- Strong communication and teamwork skills
- Ability to work efficiently in a production environment
- Must be available for the full production schedule
- Portfolio, resume, or relevant work samples preferred
Compensation
- MU&H Artist (with kit): $600–$1,200/day
- Assistant Wardrobe Stylist / Props: $300/day
- Gaffer (with grip truck): $1,500–$2,500/day
- Gaffer: $500–$1,000/day
- Set Designer: $500–$1,500/day
- Props: $500–$800/day
- Casting Wrangler: $200–$300/day
- Production Assistant (PA): $100–$200/day
- Runner: $100–$200/day