Log InGet Started for Free
HomeJunior Customer Success Manager

Junior Customer Success Manager

$$$

About Cloud Coach:

Cloud Coach is an enterprise-class productivity and project management Software-as-a-Service company built on the industry-leading Salesforce.com platform. Our software allows teams to simplify everyday tasks, increase productivity, and prioritize growth by giving them the time to concentrate on core aspects of their business. Our product is used globally by medium and large enterprises, including leaders in technology, manufacturing, healthcare, and entertainment. Due to the tremendous interest in our products, we are expanding our global operations and are looking for talented, self-driven individuals to be a part of our team.

Cloud Coach is on an exciting growth journey. The company has received a majority stake investment from an enterprise software investment fund, Main Capital Partners. Our focus going forward is to grow the company through a combination of organic growth and a selective buy-and-build strategy. Over the next 5–6 years, growth will be achieved by:

  • Expanding the business and market presence in North America and Europe organically and inorganically.

  • Strategically investing in people and product to drive client adoption, and be the premier experience in project software

As a part of this investment, we are searching for a Junior Customer Success Manager to join us in the beginning of 2024 to support our smaller clients and learn from our experienced CSMs.

About the Role:

A Junior Customer Success Manager (CSM) at Cloud Coach lives and breathes our product and champions success in its application throughout the client journey for SMB to Mid-Market level customers. Whether through email, video calls, or face-to-face onsite visits, the CSM serves as an advocate for their clients, and ensures their long-term project management goals are heard and can be achieved through a combination of the Salesforce.com platform and Cloud Coach solution. A successful Junior Customer Success Manager should have excellent communication skills and a desire to increase satisfaction and success with every customer interaction.

A day in the life of a CSM can include, but is not limited to:

  • Holding client check-in calls
  • Creating and implementing account plans to increase adoption
  • Conducting product webinars
  • Working with client stakeholders to drive internal growth
  • Assist with customer renewals, product and feature demos, and facilitate quotes for additional user subscriptions

What You Bring (Required Skills/Experience):

  • Bachelor’s degree or equivalent work experience
  • 0-1 years of Customer Success, Account Management, or client-facing experience
  • 0-1 years working with cloud-based technical solutions
  • Self-motivated, driven, and open to adapting to change within a fast-growing environment
  • Ability to present technical solutions in a clear, user-friendly manner
  • Willingness to become a subject matter expert in the disciplines of Project Management and the Salesforce.com platform
  • Ability to work in-person in the Fort Collins office Mon-Thur (remote work is available on Fridays)
  • Willingness to travel up to 10%
  • Salesforce.com experience preferred

What We Bring (Compensation, Perks, and Benefits):

  • Targeted Earnings: $45,000-$55,000 (base + uncapped commission on client retention and account growth)
  • 401(k) matching up to $3,500 annually, no vesting period
  • Company subsidized medical, dental, and vision insurance
  • Stock Options Pool starting in January 2024
  • Unlimited PTO
  • Monthly health and wellness stipend
  • A career within a growing global SaaS organization in the industry leading Salesforce ecosystem
  • A professional workplace at an employee-driven company that is fun and rewarding
  • Weekly team lunch and various office events provided by Cloud Coach
  • Downtown Fort Collins office with easy access to mountains, trails, Horsetooth Reservoir, great restaurants, live music, and fantastic nightlife

Cloud Coach

Related jobs:

Craft Services & Catering Crew

Job Description
A short film production is hiring Craft Services and Catering crew to support cast and crew during filming. This role is essential to keeping the set energized, organized, and running smoothly.

Job Responsibilities

  • Set up and maintain craft services area

  • Prepare and organize snacks, meals, and beverages

  • Ensure cleanliness and food safety standards

  • Support crew morale during long shoot days

Requirements

  • Prior craft services or catering experience preferred

  • Organized and reliable

  • Comfortable working on a film set

Compensation

  • Paid crew position (rate discussed upon selection)

$

Job Description

A seasonal event brand is hiring two outgoing sales staff to help run a vendor booth during the WEF (Wellington International) season. This is a fast-paced, customer-facing role ideal for someone who enjoys talking with riders, trainers, and owners, and feels confident representing products, starting conversations, and closing sales on-site.

Job Responsibilities

  • Greet attendees and be the friendly face of the booth.

  • Start conversations with riders/trainers/owners and answer basic product questions.

  • Demo products and help close sales on the spot.

  • Keep the booth looking clean, organized, and professional throughout the day.

  • Capture key questions/leads and share them with the team for follow-up.

  • Maintain a positive, professional presence during busy event hours.

Requirements

  • Comfortable working in an equestrian/event environment (hunter/jumper or sport horse background preferred).

  • Experience with vendor booths, event sales, or equestrian sales (preferred).

  • Confident, outgoing, and professional presentation.

  • Must be able to work locally and reliably in the Wellington/West Palm Beach area.

  • Ability to work a seasonal schedule with shared coverage (not necessarily every day).

Compensation Details

  • $20/hour

  • Up to $60/day travel stipend

  • Performance-based commission

Job Description

A local media and storytelling team is hiring a full-time Creative Producer to help shape engaging stories that connect Las Vegans to their city. This role supports content development across audio and digital platforms, working closely with the team to plan, produce, and deliver compelling local storytelling. Candidates must live in the Las Vegas metro area and be excited about community-focused content.

Job Responsibilities

  • Develop, pitch, and produce local story ideas for audio and digital platforms.

  • Coordinate production logistics, including scheduling, planning, and managing deliverables.

  • Support recording sessions and help guide content structure from concept to final output.

  • Collaborate with hosts and internal team members to ensure content aligns with editorial goals.

  • Maintain organized workflows and timelines for ongoing content production.

Requirements

  • Must live in the Las Vegas metro area.

  • Experience producing audio, podcast, or digital content (professional or comparable experience).

  • Strong storytelling instincts and knowledge of local culture/community interests.

  • Excellent organizational skills and ability to manage multiple deadlines.

  • Comfortable working collaboratively in a fast-paced content environment.

Compensation Details

  • Compensation details are not listed in the post (to be provided during the application process).

Job Description

A production company is seeking a Creative Video Producer to join its team and support the development, production, and delivery of high-quality video content. This role is ideal for a creative professional with strong storytelling skills, hands-on production experience, and the ability to manage projects from concept through final delivery. The ideal candidate is collaborative, detail-oriented, and passionate about visual storytelling.

Job Responsibilities

  • Develop and produce video content from pre-production through post-production.

  • Collaborate with creative teams, clients, and stakeholders to bring concepts to life.

  • Oversee shoots, including coordinating crews, equipment, and schedules.

  • Manage post-production workflows, including editing, revisions, and final delivery.

  • Ensure projects are completed on time, on budget, and aligned with creative goals.

  • Contribute creative ideas and solutions to enhance video storytelling and production quality.

Requirements

  • Proven experience as a video producer or in a similar production role.

  • Strong understanding of video production workflows, from planning to final edit.

  • Ability to manage multiple projects simultaneously while meeting deadlines.

  • Excellent communication, organizational, and problem-solving skills.

  • A portfolio demonstrating creative video production work.

Compensation Details

  • Compensation details are not listed in the provided posting (to be discussed during the hiring process).

Job Description

Hiring Check-In Staff and VIP Staff for a rooftop New Year’s Eve event. This is a paid event staffing opportunity for reliable, customer-focused talent who can assist with guest check-in and VIP operations, including escorting VIP guests and managing wristbands and table registration.

Job Responsibilities

  • Check in guests and assist with event entry flow

  • Hand out wristbands and confirm guest access

  • Manage VIP ropes and maintain VIP area organization

  • Escort VIP guests up the elevator to their assigned tables

  • Support VIP table registration and guest coordination

Requirements

  • Professional, reliable, and comfortable working in a fast-paced event environment

  • Strong communication and customer service skills

  • Must wear all-black semi-formal attire

  • Must be able to provide 3 recent photos (no filters), experience (if any), and contact information

Compensation

  • $30 per hour

Model Recruiters for Fashion and Talent Agency

Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.

Job Responsibilities

  • Identify and recruit potential modeling talent through online platforms and personal networks
  • Build and maintain a pipeline of qualified candidates for agency representation
  • Conduct initial outreach and guide talent through the application process
  • Attend weekly calls and monthly virtual meetings for team updates and support
  • Stay informed on trends in the modeling and entertainment industries

Requirements

  • Must be 18 or older
  • Familiarity with the fashion or modeling industry preferred
  • Self-driven, organized, and results-oriented
  • Smartphone and/or computer required for daily communication
  • Able to work independently with minimal supervision

Compensation

  • Commission-based pay structure with unlimited earning potential
  • 90% remote flexibility
  • Access to an established network within the Atlanta modeling market
  • Ongoing mentorship and brand-building opportunities

Share this job:

Job overview

Location:
Job type:
Ethnicity:
Body type:
Expiration date:
01-14-2024

Job skills

Are you ready to get discovered?

Gain access to thousands of jobs and appear higher in the search results now!

Stay Safe in the Industry

Simple steps to protect your career and avoid scams.